Would not recommend this place for dentures. A visit was done today to get replacement dentures for a family member. Prior to the visit we called and asked about denture prices and given 4 options. We asked about choices etc and they stated you have choice of whatever when you come in. The cheaper ones typically don’t look real and don’t last as long as the expensive ones. One starting at 400 up to about 1600. We went for the visit, doctor stated his bone structure was great, no issues. We went to financing and told it’d be $3000. We asked about options and they said this was the doctor’s recommendation wouldn’t let us try anything else, they said they’d ask her. They callee back and stated that a $400 piece wouldn’t “fit” as well. We asked why and they had no answer on why. Their website states the primary the cosmetic is the difference. They want to only offer the most expensive denture and none of the others they claim to offer. They purposely get you in and then won’t allow the cheaper options, only the most expensive.

The team at Aspen Dental in Bangor Maine worked diligently to rearrange their schedules to get the work done in 2 very busy days, after waiting 20+ years for a smile I was proud of. To say I am pleased would be an understatement. A huge thank you to Dr. Deoleo and her lab team for creating a life changing experience for me. You are so appreciated!

I really like Aspen Dental! They are so so nice always. Not just nice, very pleasant to be around. Scheduling appointments are easy and not very far out on calendar at all. And oh... if you have to reschedule an appointment they still stay friendly with no scolding... lol and they are devoted to their skill as well!!!

I had a very good experience at Aspen Dental. All assistants were very experienced and helpful. The Dr. was great. He explained everything in detail and was very polite, knowledgeable, and pleasant. Thank you all very much for the great experience‼️

My experience at this office was definitely the best treatment I have had concerning my dental care. The staff is friendly, professional and efficient. I was completely at ease during the entire experience. Will definitely continue with Aspen Dental for all my future dental care.

I started this process in 2021. It's been very stressful. I'll start by saying, the dental staff has always been friendly. I mean I've had the few monotone people and the plenty that just don't listen. But minus the exception from the gentleman from my last visit, noone has been rude. I mean they really don't listen, but are never rude about it. 🤷I guess that's something. The desk staff? That's another story. If you need to reschedule or cancel an appointment your screwed. They never return messages or answer the phone. I had to reschedule from a snow Storm and it took 2 years to get ahold of someone. Now my dentures are literally falling apart. And once I got in for an appointment they didn't help me with my dentures. They made me go through a whole exam and X-rays, after I kept saying no ( but if I didn't do it I wouldn't get help ). I feel stuck because I paid for everything all ready and I went back because I paid for all this work. Work that was never finished all because no one returned my calls. The secret to getting a call back? Call over and over,one after the other for just over an hour. You'll annoy them into answering. I really suggest staying small and local and not going to a big chain. Big chains are not the best. Now I'll finally get my upper denture fixed, in even more appointments. My lower bridge they won't help me with (which is also broken) unless I pay to get even more work done. $5000 out of pocket, I just can't get more work done. A special shout-out to my consultant at the end of my last appointment. She actually listened to me and said she'd try to straighten out all these issues. Somehow they didn't even have my insurance on file- which hasn't changed. I'm pretty concerned they never even checked my insurance and just said everything was going to cost out of pocket.

Dental service was OK. But waited 20 min in room by self. For dental hygentist went she did come in took may be 5 minutes to do her exam. Then had to see scheduling. OK she seemed not to care about the patient instead of understanding the client the first thing she told mebmy share of the treatment plan was 3000.Of course I told her cound not do. She then tried to sell financing. Which I rejected. Told would like to get a cleaning first said had to be 2 appointments ????. Have always had cleaning before as 1 appointment. She told me my cost was 150 before scheduling. I ? That but agreed. She asked me to sign which I did. But she didn't like my signature. Said has to be legible. My signature by design is not legible. By that point I had enough and walked out. Would not want any of my clients treated like that.

Best dental experience of my life. I’ve put off going for years. Had I known the office was so wonderful I would t have waited.