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Aspen Dental

Dentist Cosmetic dentist Pediatric dentist Emergency dental service Denture care center

🫤 I'd love to change this but they just won't take calls! I'm nervous enough without the wait just to get someone to answer or call back. Dentist was great, I'm comfortable with his ability and want this over with! 💔 I really can't believe the stress this causes when a person's already in pain and ge... People often mention great, Dental, care,


Address

333 Main St, Waterville, ME 04901

Website

www.aspendental.com

Contact

(207) 873-0110

Rating on Google Maps

4.20 (476 reviews)

Open on Google Maps

Working Hours

  • Saturday: Closed
  • Sunday: Closed
  • Monday: (Patriots' Day), 7:30 AM to 5 PM, Hours might differ
  • Tuesday: 7:30 AM to 5 PM
  • Wednesday: 7:30 AM to 5 PM
  • Thursday: 7:30 AM to 5 PM
  • Friday: 8 AM to 3 PM

Featured Reviews


Frequently mentioned in reviews: great (7) Dental (7) care (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 2/5 April R. 10 months ago on Google
    I'd love to change this but they just won't take calls! I'm nervous enough without the wait just to get someone to answer or call back. Dentist was great, I'm comfortable with his ability and want this over with! 💔 I really can't believe the stress this causes when a person's already in pain and getting teeth pulled awake! Not by choice by difficulty, their oral surgeon wants cash up front 🤦🏻‍♀️ and have my insurance reimburse me. What is that? Not good for business is what it is. Let's see if my procedure, if I ever get one here.. Changes my mind. They are lucky I'm being paid to go here and I'm glad my experience is being monitored.
    1 person found this review helpful 👍

  • 5/5 Scottish_maiden 5 months ago on Google
    Never thought I would have a wonderful experience at a dentist's office but I did. Staff were very pleasant, helpful, and thorough making sure I understood each step in the process. I was given options and left feeling confident and knowledgeable in the direction we are going and the choices I made. I highly recommend Aspen Dental.

  • 1/5 gail v. 5 months ago on Google
    Difficult to get in. They constantly cancel appointments or seem to have problems making time for the care needed. They seem to want to stretch needed care out into multiple visits (dragging out months for something else that should be one and done) I say it his from experiencing my husband, my own, and my mother's care. They also did a traumatic procedure to my almost 80 yr old mother and sent her home with her face black and blue and gave her NOTHING for pain afterwards!!!! Not much around here for dental care, do unfortunately patients don't have any options to speak of. They tell me that they need to do one thing and when I come in to have it done a few weeks later they change everything that they said they had to do to twice as much...I pay for the work and it falls OUT four weeks later!!! They charged me upfront over $700 for a night guard that should be a fast turnaround....I kept checking back to pick it up and I kept getting excuses and told to check back ...then after four months of trying to get what I paid for they tell me "oops 🤐 we didn't hit the send button when we supposedly ordered it ,but we ordered a it now " 😳 😡🤬 then when it finally comes in they hand it to me in a plastic baggie and I had to ask for someone to take the time to see if it even fit or to tell me how to care for it! I give this place a failing grade! My husband had two crowns done there that also he had pop off and had to go back to get fixed! Like they're using the patience for training! NOT IMPRESSED 😡 and I told them so....they made no compensation for any of this!! Also my mom's dentures that they say on their phone recording should be quality and quick (NOT!!!) It's been 7 months and they STILL don't have her in her right dentures so she can eat! We're looking for a new Dental care clinic!

  • 5/5 Crystal G. 5 months ago on Google
    This was my 1st time at Aspen Dental up here in Maine. I will say Dental hygienist was very, very nice. I forgot her name. And then the woman at the side desk in the front shes the one that helps quality different payment options she was awesome to deal with as well. Can't wait to go in and get my new smile starting on the 21st. Yeah Thank you 😊

  • 4/5 Marlene E. 6 months ago on Google
    The front desk staff was very friendly and helpful. The hygienist was excellent, and the dentist was good. i have nothing but the highest compliments for the staff, they are the reason I keep coming to Aspen Dental. I do, however, find your communication system quite unsatisfactory. I think when you call the office a real person should answer the phone, not some automated system of choices that, after you make them, leaves you listening to music for awhile and then tells you your call can't be answered and to leave a message. The staff works hard to show you they value you as a patient but your communication system works against everything they do. Your communication system is NOT good customer service.

  • 4/5 Susan T. 7 months ago on Google
    This was so stressful for me my teeth did not want to come out very easy. But the Dentist I had was Awesome very gentle. When freezing my gums he was great hardly felt the needle to freeze them. Did not let me have any pain while doing the extractions. I have to have a few more done on the bottom and I sure hope he will be the one doing it. His assistance that was with him was great also. Believe her name was Gene. She was awesome also she worked well with this Doctor. sorry thing is I did not remember his name to nerved up. I do need more work so I will be going back in a few months after the New Year.

  • 5/5 Perley S. 7 months ago on Google
    I find Aspen Dental to be a great place for a not so pleasant experience - dental work. Their knowledge, experience, and professionalism is on par with any other dental office in the Central Maine area. Insurance is their headache and the patient's, but they work with the patient to meet the need. I would happily recommend Aspen Dental to anyone in search of a great dental practice.

  • 5/5 michael d. 6 months ago on Google
    This place was great. Everyone was so helpful. Got me in and out and it was just an amazing experience. Will definitely have more work don't on my teeth at this pacific location. Great people great attitudes


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