I gave this place 3 stars because the food was still good, the person giving people their orders was very polite and friendly but the fact that we ordered our food, got a confirmation saying it would be ready in 30 minutes but it wasn't ready for over an hour AND it was incorrect is why. This is the second time we have ordered from them and picked up our food only to get home and realize the order was wrong. The 1st time they gave us a sandwich we didn't even order. Ordered steak and received chicken. This time the sandwich that says it comes with lettuce, tomatoes, mayo had none of those things. When you pay over $50 for a meal and you have to wait over an hour for it the least you could do is make the order correctly. While we used to love this place I won't be going back.

2022 Update: It's been about 5 years, so I decided to give this place another try. I don't know if I previously went on an off-day or if they have changed, but this place is delicious! The pepper cheese steak sandwich was huge and the perfect amount of spicy. The wings were really good too. The seasoning on them is unique and they were perfectly cooked. I'll be coming back soon. Be sure to order online ahead of time since their 30 minute estimate was correct. We arrived just as they were bagging our order. Review from 2017: I was really looking forward to this place since it's a short drive from my house. It wasn't very good and I will not be back.

Meat and bread were very good but cheese was way too stingy and subtle for a good cheesesteak. Dining experience is pretty subpar. A table at the door and you have to wait for someone to see you and come help you but you have to look around the corner to see the menu. Just an unpleasant ordering experience that you would find at a dive…except this doesn’t have dive prices. Prices are what you would find at a place with a pleasant dining experience. Staff were nice and helpful though so this isn’t about them. If you’re in the neighborhood this is passable but I wouldn’t consider it a destination place.

Y'all do not sleep on this place!!! The food is absolutely delicious! Well worth every penny. Will definitely be making this a must stop when in Seattle.

The food is so fire. But MAN THE PLACE IS SO DIRTY AND GROSS.

What an amazing sandwich. A little lighter than you would actually expect. One of the best things I have literally had. I love food, that says a lot!

I'm from Philadelphia, and so far, this is the only cheesesteak place that I like outside of Philly. The food and portions were how I remembered them, and the taste was pretty good. Definitely recommend. One complaint that I do have is that I asked for ketchup on my cheesesteak, but it didn't come with ketchup. It was still good regardless, but that was slightly disappointing.

As someone from south Jersey, I know what an authentic philly tastes like and this is the real deal. You can tell the family is from Philly or the surrounding area by the decor. It's got a nice classic look to east coast ordering. The only thing I recommend is to ask for extra cheese on your philly. The Italian subs are also on point!

Really reasonable prices and everything is cooked fresh after you order.

I accidentally forgot to tap my orca card and they were doing checks. Didn’t want to find out what happens if I was caught not paying so I got off at Mount Baker to avoid the situation. Figured I might as well grab something to eat and I was not disappointed! No need to ask for extra protein! I think a little more cheese would have been better but that is nitpicking.