2/5 Patrick D. 10 months ago on Google
Be
weary
of
takeout/pickup
orders,
service
is
slow
and
they
didn't
respect
the
ETA
that's
given
I
ordered
from
Uber
Eats
for
pickup
and
I
arrived
about
5
minutes
before
the
absolute
latest
that
the
app
suggests
the
order
will
take
(restaurant
is
able
to
see
this
ETA
by
the
way).
There's
about
a
dozen
or
so
folks
here,
so
not
incredibly
busy.
I
asked
how
long
it
would
take
and
the
hostess
says
10
minutes
after
briefly
talking
with
the
chefs.
Sure,
5
minutes
over
ETA
is
fine.
I
wait
20
minutes
at
the
bar
and
I
still
haven't
gotten
the
order.
They
haven't
given
me
updates
either,
so
I
ask
the
hostess
again
for
an
ETA
and
get
an
answer
from
the
chef
"we're
working
on
it",
not
giving
me
useful
information.
After
another
almost
10
minutes
I
finally
get
the
order
(totalling
almost
30
MINUTES
past
the
original
ETA).
It
seems
like
they
prioritize
the
sitting
guests
tbh.
The
food
itself
was
OK.
The
vegetable
and
Tofu
dish
had
a
lot
of
sauce
so
the
rice
soaked
it
all
and
was
pretty
salty.
The
Tempe
burger
was
missing
grilled
onions
that
I
ordered.
One
of
the
buns
was
also
a
bit
stale
because
they
dropped
one
and
didn't
give
ample
time
for
the
replacement
one
to
get
moist.
What
frustrated
me
the
most
about
this
is
that
the
staff
was
not
very
busy
(chatting
amongst
each
other)
and
they
seemed
to
have
ignored
or
forgot
about
the
ETA
they
provided.
I
was
very
visibly
there
at
the
bar
and
the
hostess
walked
past
me
a
couple
times.
They
also
didn't
feel
apologetic
that
they
were
making
me
wait
such
a
long
amount
of
time.
I
felt
no
empathy
from
them
and
felt
quite
disrespected.
Not
going
here
again.
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