1/5 Brittany 1 month ago on Google • 6 reviews New
The
worst
health
insurance
company.
If
you
are
experiencing
issues
with
Molina,
please
report
them
to
the
Office
of
the
Insurance
Commissioner.
You
can
file
an
online
report.
They
take
it
seriously
and
the
more
people
who
report
Molina,
the
more
likely
it
is
they
will
be
fined
and
held
accountable
to
provide
adequate
health
insurance
coverage.
I
pay
for
the
“gold”
plan
due
to
a
specialty
Rx
that
requires
their
top
tier,
and
it
is
the
furthest
thing
from
quality.
No
one
accepts
Molina
Marketplace
so
this
insurance
coverage
is
useless.
It’s
impossible
to
get
Molina
to
approve
prior
authorizations
to
be
seen
anywhere
out
of
network.
Again,
since
no
one
is
in-network,
good
luck
finding
anyone
who
will
see
you.
Their
website
is
a
mess.
It’s
never
updated.
There
isn’t
even
a
place
to
change
your
credit
card
information.
When
I
got
a
new
card
issued
to
me
I
couldn’t
update
it
ANYWHERE.
Despite
multiple
phone
calls,
emails,
messages
through
their
janky
online
portal
I
could
never
get
anyone
to
help
me.
They’d
send
instructions
for
updating
your
financial
info
and
none
of
the
drop
downs,
buttons
or
links
they
referenced
even
existed
on
their
website.
Molina
also
canceled
my
boyfriend’s
coverage
out
of
nowhere,
yet
somehow
still
billed
him
his
$500/mo
premium.
We
found
this
out
in
the
middle
of
an
emergency
at
the
hospital
when
staff
went
to
admit
him
and
told
us
that
he
didn’t
have
insurance.
We
couldn’t
even
get
through
to
a
real
human
at
Molina
to
help
us
fix
the
very
problem
they
created.
We
had
to
get
outside
help
from
a
third
party
state
employee
who
finally
got
through
to
Molina
and
was
told
that
due
to
a
“bug”
in
their
system
some
people’s
coverage
was
canceled.
How
on
earth
can
an
insurance
company
“accidentally”
cancel
a
member’s
coverage
while
still
billing
them
premiums?!
I
am
disgusted
and
appalled
at
this
company
and
their
practices.
Demand
more
from
these
insurance
companies
and
demand
more
from
our
politicians.
This
is
unacceptable.
Molina
doesn’t
provide
health
insurance.