Featured Reviews


Frequently mentioned in reviews: time (10) order (9) location (8) coffee (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 4/5 Farhan S. 1 year ago on Google
    Under staffed each time we have come here but the crew tries their best to give each customer their attention. Folks we dealt with were very courteous and got items from stock for us. Hope to see this place successful with enough crew on hand for drive through and foot traffic it gets.
    1 person found this review helpful 👍

  • 1/5 Queen S. 1 year ago on Google
    It doesn't matter what you order... they give you what they want. The customer service is lacking. I'm done wasting my money at this location.
    1 person found this review helpful 👍

  • 1/5 Marian J. 1 year ago on Google
    Worst dunkin' ever.. The lady at the drive-thru was very rude. She didn't wear gloves to make my food.
    1 person found this review helpful 👍

  • 5/5 Cori h. 5 months ago on Google • 63 reviews
    Used the mobile app, pulledyp the drive thru and was greeted right away. Got to the window and the order was ready to go. Staff was friendly and efficient. Coffee was delicious and order was spot on!

  • 1/5 Artm 9 months ago on Google • 56 reviews
    Only car there, no other customers. Took 15 mins to get a wrap. Avoid this location if you value your time. Absolutely horrific foreign owned service.

  • 5/5 Nancy S. 7 months ago on Google • 42 reviews
    Love the Halloween decorations in our local Dunkin'. Took my granddaughter inside for a special treat this morning of a donut and hot chocolate.

  • 1/5 Joe G. 9 months ago on Google • 42 reviews
    Second time coming here, second time screwed up my order, third time never again. This dunking donuts is terrible the employees don't know what they are doing. Ordered a salted Carmel cold brew was just a cold brew with foam, no taste. There's dozens of other d & d stay away from this one.

  • 5/5 Jerome C. 6 months ago on Google • 31 reviews
    They were close to close and allowed me to enjoy a cup of coffee and drink with my son.

  • 1/5 Angela B. 11 months ago on Google • 27 reviews
    The worst Dunkin in the area. Today i ordered a cold brew with sweet foam through the dunkun app and i literally watched them pour me an original blend and just put whipped cream on top. I was told they dont have cold brew, didnt say anything about the whipped cream... Plus the original blend tasted old, AS IT USUALLY DOES AT THIS LOCATION. I only go there on occassion because its on my route. I will be sure to go out of my way to a different dunkin from now on.

  • 2/5 Rev R. 9 months ago on Google • 14 reviews
    Sometimes it's good sometimes it's terrible. Rarely mix the drinks so got a pound of syrup sitting at the bottom. Went to this location a few times and had to just flat out throw my drink away as it was not drinkable

  • 1/5 Mike K. 9 months ago on Google • 7 reviews
    Never going to waste my money buying donuts from a Dunkin. ..formerly Dunkin Donut. Stale. Sorry, I grew up where Dunkin Donut made their doughnuts "in store" and used to ensure their doughnuts...and coffee...were fresh. My experience with this franchise goes back over 50 years. Nope...no longer bothering with their inferior products. Sad.

  • 1/5 tracy s. 1 year ago on Google • 6 reviews
    I ask a simple request every time I order and then never do it for me. I didn’t receive a wrap and the next day when I came back she would not give me one she knew who I was and that I didn’t receive my order. I see why everyone goes to Starbucks!

  • 1/5 James M. 1 year ago on Google
    Just stopped at Dunkin for 3 coffees.2hot decafes that came luke warm and 1/2 cups.Very disappointed as we stop at a lot of dunkins.I am not sure I will try this dunkins again...

  • 4/5 Dan G. 1 year ago on Google
    Picked up two dozen donuts at the drive thru. Employee was having register problems. Ended up having to use a different work station

  • 1/5 Edward T. 1 year ago on Google
    I have went to this location twice and both times they messed up my coffee. The first time they put in a little creamer and sugar and like 5 turbo shots, thought my heart was gonna explode. The second time they totally forgot my sugar. Do not go there they can not get a simple coffee order right. Plus they rush you to order and can’t understand what you ask for. Never ever will I go to this location again. Worst location ever. 0 stars is what I wish I could give them.

  • 2/5 Rachael Van E. 1 year ago on Google
    First of all, location wise, this isn't the best because if you are heading south, it's impossible to get in here without turning around at a gas station. I know that's not the employees' fault but still a con. My next complaint is employee error. I pulled in at 6 p.m. on Monday, February 27th, desperate for some avocado toast before my 12 hr night shift. I asked at the window for my toast and was informed that they were sorry, but they had shut their ovens off for the night. I was quite shocked and stared at the menu at all the hot items I potentially couldn't get because they shut their ovens off? I didn't really have time to debate with them which items I could or couldn't get, and I wasn't pleased in general, so I decided to go somewhere else. Later, I looked up at what time they closed, and it wasn't until 7 pm that night. So they turned their ovens off an hour early? You might as well be closed then. I didn't pull into a dunkin' Donuts at 6 pm for the 2 leftover crusty donuts from the morning. I came for a hot meal and potentially some coffee (I happened to have some coffee from home with me that day). Either way, I was incredibly disappointed in the service here and don't really recommend trying to get food at this location. Especially when you have other options in the area.

  • 1/5 Debbie D. 3 months ago on Google • 2 reviews New
    Ordered 2 drinks, one was wrong. Ordered bacon got bacon and egg on a crescent. The foods not cheap but it's good just would like order correct


Call +1 815-782-6817 Open on Google Maps

Amenities


  • Parking
    • ✓️ Free parking lot
    • ✓️ Free of charge street parking
  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Coffee
    • ✓️ Quick bite
    • ✓️ Comfort food
  • Popular for
    • ✓️ Breakfast
    • ✓️ Solo dining
  • Accessibility
    • ✓️ Wheelchair-accessible toilet
    • ✓️ Wheelchair-accessible seating
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Dining options
    • ✓️ Lunch
    • ✓️ Brunch
    • ✓️ Dinner
    • ✓️ Dessert
    • ✓️ Breakfast
  • Service options
    • ✓️ Dine-in
    • ✓️ Delivery
    • ✓️ Takeaway
    • ✓️ Drive-through

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