The worst foot massage I have ever experienced. The masseuse kept rushing us to the area to wash our feet. Then she claimed that she had selected a new armchair specially for me. Once seated down, she asked if I would like the ginger oil or the normal one without informing me about the extra charge of $10 until I asked. When I declined politely, there was an immediate change in her tone and she commented that the normal one wasn’t even oil. Soon, I noticed a hole on the left side of the armchair and it couldn’t even be reclined. (I thought it’s supposed to be new?!?!) Hence, we asked for a change politely as my intention of the foot massage was to relax and to feel comfortable. The lady was obviously not too happy with the request and tried to disregard the request, but relented when my husband requested again. Throughout the massage, it did feel painful at certain points but I trusted that the lady should be certified to know what she’s doing. When the session finally ended, I felt my legs aching more than prior to the session but I just brushed it aside. However, to my horror, I started to notice bruises on my leg and the arch of my foot a few hours after the massage and they have become more prominent and painful the next day. We are very disappointed and upset with this experience and we will never return again.

The worst shoulder and neck massage i ever had. I been to cheng kang tampines a few times and the male masseur are very good. This time i was given an aunty as she was the only one available. She press my neck so painful and hard. I screamed and told her in chinese less pressure as its very painful. She pressed the base of my neck and spine extremely hard. She kept on doing it very hard and anyhow massage my shoulder and neck. From her massage skills and so called "technique" i can sense she has zero skills. I been going for massages for more than 20 years and this UNDOUBTEDLY is the worse most traumatising 40 mins massage i ever did. Not sure how this aunty is qualified to be even a therapist. After 35 mins i told her to stop and i left. Now my neck is painful and i hope tomorrow will not be bruised. Neck is very sensitive and i told her no hard prsssure but she contined on and using her elbow and thumbs to press very hard into my neck. When i left , a customer there told me she gotten the aunty before and she said she is lousy. For 52 dollars 40 mins, it is better to go elsewhere where one should enjoy the massage and not be injured and suffer through this. No choice to give 1 star . Not even worth a star.

I am a vintage customer and I purposely took leave to do a 2 hour massage and 40mins leg massage. The shop is still not open as of 10am. Tampines Mall outlet. This is the 1st time I encounter such situation here. It’s ridiculous nonsense waiting more than 30mins with my masseur here.

I read bad reviews on Google and was worried. I would say, the leg massage was not too bad. I felt good after it. The ladies didn't hard sell packages.

Worst massage place ever. Package expires in 1 year !!! I Signed during covid days and no extension. The whole package I only used half, remaining amount got to be voided !! Last few times tried to come, but fully book. Still got cheek to ask me to sign new package. No service recovery. Wan Yang much better.

Honestly believe the people who like this place don't leave reviews so that the slots are easier to book for themselves hahaha. I was very hesitant because of all the negative 1 stars and was pleasantly surprised today! The young lady at the counter was so smiley and accommodating. They have a grace period of 15mins if u're late and they follow it strictly but we made it on time. I was served by May and she was so strong, efficient and knowledgeable. I declined the $10 ginger oil and didn't feel like I was judged for it. I told her my entire right leg was very sore and achy and she knew exactly what to do. She's so strong I even had to tell her to use less force! She said that for my soreness to go away, she has to use force at my acupoints, so I tolerated it and my soreness really went away! I am so happy with this massage, and how she managed to make my pain disappear even though it was just a short 30mins

Never ever buy packages from them! Because there’s possibility that they will close the outlet and you have to go to not convenient location to get your paid services. Obviously when you buy package you rely on convenience of the location, but they can’t guarantee. One more thing: their receptionist never can speak English! It’s so difficult to schedule and arrange appointments! And what happened with me: because they closed the outlet which I preferred, I had to come to not convenient outlet, so I didn’t have enough time to use my package on time. It’s expired two months ago! Very bad customer service! Because of inconvenience of closure the outlet in my area they could have prolonged my package for couple of months! But no! They rejected! Bad customer service! Don’t buy packages!

Not all the masseurs are trained in the same manner or techniques, thus if you intend to visit the shop subsequent times, remember to get the masseur's name and request for the same person whose techniques you prefer.