1/5 Nikki N. 2 years ago on Google
I
have
booked
2
rooms
at
four
points
hotel
for
2
nights.
Each
room
package
include
2
sets
of
breakfast
and
mookata
for
2
pax.
my
parent
stay
in
one
room
and
I
stay
in
another
room.
Hotel
service
was
excellent
but
the
whole
staycation
was
destroyed
by
our
3
meals
experience
at
the
eatery.
1.
Attitude
got
problem.
Since
we
have
purchased
2
rooms,
by
right
we
should
be
eligible
for
4
set
of
breakfast.
But
when
we
are
ordering
the
fourth
breakfast
to
share,
the
waitress
start
to
question
us
alot
and
said
we
need
to
pay
extra
$18
as
we
only
got
three
pax.
Then
we
explained
to
her
about
our
room
package,
at
the
end
we
didn't
ordered
the
4th
breakfast
becuz
she
keep
telling
us
not
to
waste
food
and
we
agreed.
During
dinner,
we
went
to
redeem
our
second
mookata
set.
After
explaining
to
3
staff
our
mookata
set,
we
finally
get
our
meal.
I
am
not
sure
why
when
the
waiter
is
serving
the
mookata
set,
he
keep
repeating
that
this
mookata
set
is
for
2
pax.
This
really
makes
my
parent
and
I
feel
very
uncomfortable.
Also,
he
only
served
two
set
of
sauces
for
us.
I
don't
know
why
he
got
such
a
good
memory
about
the
2
pax
set
but
he
can
forget
to
serve
us
our
thai
milk
tea
for
TWO.
We
need
ask
for
the
drinks
then
they
will
serve.
This
whole
attitude
made
us
feel
like
we
are
some
cheapo
and
we
are
trying
to
take
advantage
of
them
π
I
have
split
the
mookata
to
two
days
as
this
is
recommended
by
the
receptionist
when
we
checked
in.
If
I
know
the
eatery
gonna
have
problem
with
us
having
3
person
eating
a
2
pax
set,
I
will
never
do
that
haish.
π
For
breakfast,
we
wanna
ordered
4th
breakfast
is
to
share
the
pancake
like
a
dessert.
2.
Staff
are
not
coordinated
and
very
forgetful.
When
the
orders
are
served,
there
are
alot
of
missing
pieces
such
as
bacon,
beans,
wrong
type
of
egg,
jam,
butter
and
etc.
During
lunch,
we
went
to
the
eatery
cuz
we
are
lazy
to
walk
out
(we
should
just
walk
to
the
nearby
hawker
π).
We
booked
a
3
pax
reservation
on
eatigo
(cuz
of
the
30%
discount
π€).
Walked
in
the
eatery
and
spend
sometime
explaining
to
the
staff
about
the
eatigo
reservation.
After
our
meal,
we
went
to
pay
and
realised
that
the
30%
discount
is
not
applied.
Haish
spent
some
time
explaining
to
them
AGAIN.
The
worst
experience
is
when
we
redeemed
the
mookata
set
for
dinner.
When
we
entered,
we
need
to
explain
to
2
staffs
about
the
room
package's
mookata
set.
I
don't
know
why
the
staff
that
we
have
notified
about
the
set,
cannot
serve
us
and
needed
to
pass
to
another
waiter
who
don't
know
anything.
Then
we
explained
to
him
about
the
set.
After
the
meal,
πππ
we
need
to
explain
to
another
waitress
about
our
package
before
we
can
go
out
of
the
eatery
π
3.
Food
no
standard.
The
breakfast
is
horrible.
This
is
the
first
time
I
ate
a
hard
pancake
π±
the
nasi
goreng
rice
super
dry
and
hard
to
swallow.
even
though
the
breakfast
and
mookata
set
are
in
my
room
package,
the
price
of
room
package
is
just
a
total
cost
of
the
room,
breakfast
and
mookata.
Because
I
could
have
book
other
room
package
at
a
cheaper
price.
So
given
the
pricing
of
the
food
served
at
the
eatery,
the
food
really
cmi.
I
would
recommend
you
guys
to
walk
along
the
riverside
to
the
nearby
hawker.
Anyway,
the
uncle
who
served
us
on
our
first
mookata
set
redemption,
is
very
helpful
and
friendly.
But
just
Abit
forgetful
cuz
he
forgot
to
give
us
butter
and
milk
tea
π€£
The
another
auntie
who
served
our
breakfast,
is
very
friendly
too
as
she
helped
us
to
bring
the
meal
back
to
the
kitchen
for
the
missing
parts.
She
need
to
go
back
and
forth
3
times
π€¦π»ββοΈ
cuz
the
kitchen
keep
serving
missing
parts
meals.
She
even
gave
us
extra
croissant
cuz
she
feel
that
one
is
too
small.
5 people found this review helpful π