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So/ Singapore image

So/ Singapore

Hotel

French-inspired rooms & suites in a chic hotel with a rooftop pool, a swanky bar & a restaurant. People often mention hotel, room, staff, stay, nice, front, service, desk, great, friendly,


Address

35 Robinson Rd, Singapore 068876

Website

all.accor.com

Contact

+65 6701 6800

Rating on Google Maps

4.40 (1.3K reviews)

Open on Google Maps

Working Hours

Permanently closed.

Featured Reviews


Frequently mentioned in reviews: hotel (23) room (14) staff (14) stay (12) nice (11) front (11) service (11) desk (10) great (9) friendly (9)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 4/5 Rachel’s D. 2 years ago on Google
    // Sometimes we prefer go to lounge to have a light food and drink instead of go to a bar or restaurant. // We had a nice brunch at SO Singapore. Love their Eggs Benny, pancake decorating with egg on top, they put much of rocket leaves. So yummy // β€œSo/All in one”, this dish come with sausage, bacon, eggs…..really like a homemade breakfast, tastes good.
    3 people found this review helpful πŸ‘

  • 5/5 Lloyd E. 4 years ago on Google β€’ 327 reviews
    We really enjoyed our stay at this hotel for a few nights. It was as expected from the photos and previous reviews I'd seen. The location is great, so easy to get around by foot or the MRT. Our room was very well equipped, had everything we needed as well as complimentary toiletries and mini bar. It was very clean and very stylish, included some nice techy touches also! We did not eat at the hotel at all so I can't pass comment. We did however use the rooftop bar for cocktails, what a view across to downtown. Cocktails were very tasty and the staff throughout the hotel are very friendly and helpful.

  • 5/5 Zeal S. 1 year ago on Google β€’ 45 reviews
    This hotel is extra special. Nothing lacking on the comfort front. Beautiful interiors with creative artwork. It won'tfeel like your common hotel. Very modern facilities, with wifi controlled curtains and lights. Great staff and good breakfast.
    1 person found this review helpful πŸ‘

  • 3/5 Anh T. 1 year ago on Google
    I feel Accor hotels have been decreasing in quality recently. This boutique hotel is very quaintly decorated, in a great location (surrounded by MRTs, a 7-Eleven, a hawker centre, walking distance from Marina Bay and Chinatown β€” amazing location for tourists). The rooms are small but well equipped. However, our room was very musty β€” the carpets, bedding etc. We weren’t checked in or out via the Accor counter, as per custom and per our right as an Accor member. Despite the many nice and friendly staff, some were quite rude. This is not the service and amenities I imagined from a 5 star hotel, and I didn’t feel like my Accor membership was respected.
    1 person found this review helpful πŸ‘

  • 5/5 Cody L. 3 years ago on Google
    Great decoration! Different levels have different wings and different design. It's a small boutique hotel and nice amenities. Room was slightly damp, maybe the room hasn't been used for a long time. But great experience and great breakfast.
    1 person found this review helpful πŸ‘

  • 5/5 Sahala S. 1 year ago on Google β€’ 106 reviews
    Very comfortable luxurious rooms, excellent services and location. Beds and other furniture are top notch, with very prompt and professional service. Plenty of restaurant options within a few blocks. Will definitely come back.

  • 4/5 Saurabh P. 1 year ago on Google β€’ 67 reviews
    So/ Singapore is at quite central location. Staff and service are friendly and attentive. They even helped to book me cab as well sometime. Rooftop has nice swimming pool and ambience. Vegetarian food option is limited and getting hot water in tap takes a bit long time.

  • 4/5 Ady K. 1 year ago on Google β€’ 57 reviews
    Pros: - great location - great service - clean and has nice touches Cons: - I think that it is a bit pricy for what you get. - there isn't a good separation between the room and the bathroom. - the room is built in a weird way, so it feels smaller than it is. I did enjoy my stay here, but I don't think it is worth the price I paid compares to other hotels in the area I stayed in.

  • 5/5 Pier P. 1 year ago on Google β€’ 36 reviews
    I am writing this review while checking out from this hotel after a week worth of stay. Location is just amazing, rooms are comfortable, and the hotel facilities are all top notch from the restaurants to the rooftop pool. I want to spend some words for the personnel, because without exception they have been phenomenal in making me feel welcome, appreciated and treated as a special guest. Everyone, from the restaurant staff to the city guru and the cleaning staff. One particular word of appreciation for Mr Jeremy at the Reception: he has been just perfect, helping me with a late checkout, a lot of useful information, and always with a smile on his face. He is a true Ambassador of the Sofitel quality of service. Hats off! I look forward already to my next visit!

  • 5/5 Tracy N. 3 years ago on Google β€’ 28 reviews
    Thank you so much for giving us such a wonderful birthday celebration for my husband. We loved our room, comfortable bed and spacious clean bathroom with bathtub. Room service w a prompt too. All Staffs were friendly, efficient and tried their best to make our stay so welcoming. We loved the food and Lebar and Cliff. Truly appreciated all staffs who had served us. We were delighted to receive cakes and balloons. Best of us we loved the 🦚 peacock. Indeed it was such a memorable and awesome stay. We will certainly visit Sofitel again.God Bless and thank you 😊

  • 5/5 Josceline Y. 1 year ago on Google β€’ 9 reviews
    Amazing stay at the SO VIP in this hotel. Originally booked the SO lofty for a birthday celebration. Got a nice upgrade from the hotel and Katika from the front desk was really sweet and welcoming. Room was nice, bed comfy and good lighting. Would definitely come back again

  • 5/5 Ashini P. 1 year ago on Google β€’ 4 reviews
    My hubby and I booked this hotel as our first choice for our first-ever Singapore vacay because it looked very appealing on the website. Safe to say we were not disappointed in person! The services here were absolutely fantastic. The staff members were kind, non-judgemental and very helpful at all times. The breakfast was so delicious. The room was clean and tidy with every single supply that you can think of. The roof top bar was a great place to chillax and the view from the pool was to die for. The best part was that the check out time wasn't until 12pm so we didn't have to jump out of bed early and rush out. Gave us plenty of time to pack up before we left. 100% recommend So/ Sofitel Hotel to anyone looking for convenience to Satay Street with so many different cuisine options and a great stay for your next holiday πŸ₯°

  • 5/5 Heather R. 6 years ago on Google β€’ 3 reviews
    You should be very proud of your staff who were friendly and very accommodating. The room was lovely. We loved the extremely comfortable giant sized bed, the atmosphere, the attention to detail and the hotel products, snacks and drinks. The restaurant staff were very helpful and the food very good. It was our first stay at your hotel but it wont be the last. We had a wonderful time and felt very comfortable and welcomed at your hotel. It was good to see that you had gluten free food options - your chia breakfast pots were sensational.

  • 3/5 Godfrey F. 2 years ago on Google
    We recently stayed for a week while our new place was undergoing some renovations. We liked most our experience there, the close proximity to the offices, being right next to Lau Pa Sat also meant that food was so easily accessible while working from home (hotel). The few parts that I didn't like so much: 1. The pillow smelt strongly of someone else's hair grease. 2. Have you tried checking in, with luggage? And having to climb up that flight of stairs? The parts that we absolutely loved: 1. The warmth and friendliness of the staff! 2. The amazing facilities and the decor of the place!

  • 5/5 S T. 1 year ago on Google
    Dear SO Singapore, Thank you for your kind hospitality. Special mentions to Samantha (front desk) and Ben (concierge) for their very helpful and always a warm friendly smile when coming back after a humid day out. Keep up the good work. Highly recommended hotel in Singapore.

  • 5/5 Gordon C. 1 year ago on Google
    The hotel So/ was a great place to stay for a four night getaway to Singapore. Centrally located there is food from over a hundred cuisines on the doorstep in the arcade. The French chic rooms in the so/ hip wing are small but were appointed and were comfortable and cosy under the circumstances. Justin was particularly helpful at reception and made sure we had everything we needed including a complimentary drink by the rooftop pool. Highly recommend this place for a getaway!

  • 5/5 EK G. 1 year ago on Google
    Really impressed with the SO Lofty Suite. The bathtub is huge, the photos on the website doesn't do justice to its size. The room has a renaissance feel to it, and the mural ceiling with light is unique. Unfortunately, there was a pool party while we stayed (the hotel did offer alternative transport to their sister Sofitel at Sentosa to use their pool). We had the whole pool to ourselves the following late morning though. TV and room controls are managed through an ipad, seamless and convenient.

  • 5/5 Nadia 1 year ago on Google
    Very good service and location. I love the service here and the staff are friendly and attentive. I came with young children and they constantly shown support and pay special attention to our food, even to seating arrangement for our breakfast. I really like the service there. Definitely will be back for another stay in the upcoming school holidays.

  • 1/5 Debbie c. 2 years ago on Google
    My partner and I had the pleasure of staying with SO Singapore from 14/01/22 - 16/01/22, while we were impressed by the comfort and facilities available in the suite. There were many incidents which led us to believe that the hotel is short staffed & we were terrible disappointed. 1. Poor manning of the front desk phone - Multiple calls had to be made prior to book in before we were connected - We were locked out of the front door on day 2 and the front desk could not be reached, requiring us to physically proceed to the front desk to seek assistance - Multiple calls had to again be made when requesting for amenities. Front desk doubted us when we told them we had no bathrobes in our room - iPhone in Suite broke down during stay, requiring us to use the telephone in the toilet for communication 2. Overwriting of room key - We were carrying several heavy objects to our room on day 2, only to find that our room keys stopped working - This was compounded by the fact that the front desk was uncontactable - A new key had to be issued, which did not seem like a rare occurrence when speaking to the staff on the ground - this is unacceptable given the difficulty in communicating with the front desk 3. Dual roles of front desk staff as restaurant waiters - The front desk staff appeared to also function (unsuccessfully) as waiters - Our package included half board on 15/01/22 - We communicated a booking at 7pm but were delayed till 8.30pm - When we arrived, their staff appeared terribly displeased and annoyed that we were late - She further insisted that the restaurant was taking last orders at 9pm and seemed to turn us away - We had to insist to take dinner as it was included in our package - Subsequently, many exasperated sighs could be heard while she took our orders. Her tone was downright impatient and rude - The entire experience left us feeling insulted and unwelcomed at the hotel, so much so that we did not even want to have our breakfast there the next morning The hotel's facilities were excellent, but the service had unfortunately marred the experience. I hope that this can be rectified for future guests.

  • 5/5 Dino 2 years ago on Google
    Delicious and must try Sunday pancake brunch! Each pancake stack is about SGD $30 & its worth it! You'll be satisfied and full..

  • 5/5 De D. 2 years ago on Google
    Beautiful and interesting!! Its Beside Lau Pa Sat It's actually quite small, but it's nice

  • 5/5 Kelvin N. 2 years ago on Google
    Wide array of amenities Rooftop pool and bar is beautiful in the middle of the city scape. Surrounded by variety of foods on the ground floor although Lau Pa Sat is a Tourist Trap Staff are helpful and friendly with quick service to our needs

  • 5/5 annika c. 2 years ago on Google
    nice hotel, quite convenient as can walk from raffles place mrt. Rooms are nice, even gave complimentary snacks and drinks :) Staffs are friendly as well. Enjoyed my stay at So/ Singapore, would recommend!


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Amenities


  • Hotel
    • βœ“ Free Wi-Fi
    • βœ“ Breakfast
    • βœ“ Accessible
    • βœ“ Outdoor pool
    • βœ“ Air-conditioned
    • βœ“ Laundry service
    • βœ“ Room service
    • βœ“ Kid-friendly
    • βœ“ Restaurant
    • βœ“ All-inclusive available
    • βœ“ Airport shuttle
    • βœ“ Fitness center
    • βœ“ Bar
    • βœ“ Smoke-free
    • βœ— Pet-friendly

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