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  • 4/5 Chye Eng N. 2 years ago on Google
    The hotel reception was great. Polite and helpful staffs trying their very best to serve the guests. The hotel room is spacious, neat and tidy. However, the facilities such as the toilet bowl and cupboards were a little run down. The television was not well kept either. Tried to call for room services several time but the phone was engaged. The staff might had terminated the call before picking it up. Reasonable price for a 4 stars hotel. But I expect a much better and well furnished facilities.
    6 people found this review helpful 👍

  • 3/5 Valentina T. 2 years ago on Google
    My experience echoes that of many others here. I joined the queue at 3:30pm on 21 Dec and waited slightly more than 1h for check-in. When it was our turn, the receptionist informed us that the room wasn't ready and they will call us again when they are ready to hand us the keys. We were pretty upset at that point, and it seems to me that the hotel was probably overbooked. Receptionist offered us complimentary breakfast the next morning + late checkup. We finally entered the room at about 8pm, only to discover that there wasn't towels in the room. Had to call room service but was told that some machine broke down and they could only provide towels from 9pm onwards, so we were offered and given hand towels instead. We accepted because it has been a long day and we just wanted to shower. Despite all the hiccups, I thought that the ground staff were trying their very best to salvage the situation. One staff even delivered log cake to our room the next day to wish us happy anniversary. Because of the crowd in the lobby, even the security guard had to help with storing the bags even though that was probably not part of his job scope. In all, my experience at Hotel Amara was alright, but I would like to offer a few points for improvement: - Rather than letting customers wait for 1h in the check-in queue, perhaps ground staff could be deployed to update customers in the line that the room might not be ready when it's their turn. This allows customers to decide whether to come back later (avoiding the peak hours) to check in. - While offering waiting customers complimentary breakfast was a nice touch, it might have been better for the hotel to offer them tea while they wait for check-in. - Even though it was nice for the hotel to offer late check-out, management might want to look at the practicality of doing so. It seems like this was the reason for the long waiting time for a room.
    4 people found this review helpful 👍

  • 2/5 Ellen 1 year ago on Google
    Stayed here for long stay and they took a security deposit from me of nearly $3k. I’ve tried several times to get this back and they abruptly tell me that accounts dept will get back to me and they haven’t. Whist the stay there was pleasant and some of the service staff were friendly and helpful, how they have held my security deposit for over 6 weeks is totally unacceptable!
    4 people found this review helpful 👍

  • 3/5 Vincent K. 2 years ago on Google
    Came for conference. Service staff is ok. Tried their vegetarian lasagne which I can say is nice, filled with mushroom and vegetables and the sauce is superb.
    4 people found this review helpful 👍

  • 1/5 ALEX B. 1 month ago on Google • 9 reviews New
    Staff deserve a medal they are extremely helpful and polite. THE ONLY GOOD THING ABOUT THE HOTEL. Room was small got upgraded to larger room and was dirty damp patches on wall. Bathroom shower bath was large but dirty and sewerage smells were strong and off putting due to only staying a few nights put towels over drain. We had planned to stay after cruise but cancelled. The reception has been modernised. So is deceiving as you expect the same throughout NOT SO. Hotel smells of damp or strong air freshener but it soon comes back needs a total refurbished Never used the Resturant

  • 1/5 Marthijn V. 1 year ago on Google
    - checked in at midnight, had to wait 45 minutes because no clean rooms were available (despite confirmed booking). - it took 3 days to finally get towels. - impossible to reach service staff by phone. - there is a water leak in the gym with big mould stains on it. + the staff is friendly and tries to provide solutions where they can. + good food at a fair price. + very good location.
    3 people found this review helpful 👍

  • 3/5 JIA WEI C. 1 year ago on Google
    Great location , but check in process was tedious and slow. Took more than 20 mins. I was first told to go to 3rd floor to sign the papers, was then asked to head to level 1 to retrieve the key. I basically queued 2 times before checking in. Despite being on club level room, there isn't a express check in or dedicated check in for club level access. Not worth the money or value. Staff don't seem well equipped to cater to a full capacity hotel. The only plus side is the location is centrally located. Right next to it is 100am mall. The rooms were mediocre for the price point. Doesn't look well lid, feels dark . Furniture feels old. What shocked me was how the tables were not cleaned. There were brown stains on the study desk. Desk lamp didn't work as well. Similarly for the safe. Wouldn't consider coming back as the experience wasn't that great yet charging at a high price.
    2 people found this review helpful 👍

  • 5/5 Mudassir I. 1 year ago on Google
    Amara is at great location, close to public transport, shops, hawker centers and restaurants. Hotel staff are very friendly, and accommodating. Rooms are neat and clean. Fantastic gym, not busy early mornings when I wanted to workout. Beds had proper firm mattress. And actually gave us great comfortable sleep. We will certainly stay there again and recommend it to others.
    2 people found this review helpful 👍

  • 1/5 crystal c. 2 years ago on Google
    Rooms were old and dirty. Came to check in and the staff claimed that the pool was fully booked?! For our entire stay we couldn’t even swim, what’s the point of booking a staycation without getting to swim. Extremely rude and bad service by the staff. Hotel should ensure there’s sufficient pool capacity for all guests. Not worth the price and the stay, much better hotels out there.
    2 people found this review helpful 👍

  • 3/5 Nohman I. 9 months ago on Google
    A four star hotel. Probably an aged property but well kept. Staff are super nice and accommodating. Breakfast is okay, and could've been better. Location is great as it is within the area of shops and restaurants. The quality of rooms needs to be better especially the washrooms. Around $190 per night.
    2 people found this review helpful 👍

  • 4/5 Alwin S. 9 months ago on Google
    Tried the buffet @ element the food is good. Recommend the oysters, crab legs and prawns for seafood. The sashimi counter has nice fresh salmon, tuna and octopus. The cooked food recommendations are the chilli slipper lobster, BKT, chicken rice. The DIY rojak is nice. Do not miss the cakes and pastries. No pictures because I was busy stuffing my face. Points for improvement, the plates and bowls need to be checked that it's washed properly 3/5 times there are food bits left on. The refill of cups and cutlery were slow with it running out many times. There is a strange lack of saucers for the sauces and dips. Overall food is fantastic, service is good with only the problem with the tableware and cutleries.
    1 person found this review helpful 👍

  • 2/5 Bo Z. 1 year ago on Google
    I stayed 5-6 weeks this summer in this hotel. Highly NOT recommend it. The service at Amara Hotel is quite mixed. There are good staff but there are some very memorable bad experiences!!!!!! - the day time reception for check in on July 8 (a lady) was terrible. She gave me a room feels like basement (the window is high up, very depressing). When I request to change to a normal room, she doesn’t know what to do at all. Later on some senior staff helped us. As she should continue the check in progress, she went to do her “file organization”. She shall NOT work at the front desk at all. No smile, no warm greetings, become “upset” and ignore the customers when I request to change to a normal room. Her manager is also terrible. The manager is supposed to get the cleaning team to clean our room first (so we can move in). He failed to reprioritize the cleaning team and said “I accused him for not doing his job!”. How on earth the word “accusing” even in a hotel manager’s vocabulary. This so called 4-start hotel provides 2-star service!!!! Also the cleaning team is so under staffed. Each individual is very good but they are so short of hands. No one pick ups the phone at Housing Keeping. Last the Chinese restaurant is poor quality (didn’t try any other restaurant once experienced that)
    1 person found this review helpful 👍

  • 2/5 Stewart R. 1 year ago on Google
    So, this place simply doesn’t meet expectations. Staff trying their best but clearly no investment and no care for the user experience. It needs a good clean and run round by a maintenance team. Room was desperately in need of care and maintenance. No pool towels and no staff to speak of - had to go wet down to reception and after 30m still no towels. To make it worse next day we were told no towels at all in the hotel - so were left, family of 4, with no towels and no apology. The staff were nice but clearly understaffed, so not on them - very much a management and operations issue. Please manage expectations to a 2 star. Always interested when you are not asked about your stay on check out - don’t ask, you don’t have to deal with it Poor. Will not return
    1 person found this review helpful 👍

  • 5/5 Sarker P. 10 months ago on Google
    The Amara hotel is at great location, close to public transport, shops, hawker centers and restaurants. The Hotel staff are very friendly, and accommodating. Rooms are neat and clean. Fantastic gym, not busy early mornings when I wanted to workout. The Beds had proper firm mattress. And actually gave us great comfortable sleep. We will certainly stay there again and recommend it to others.
    1 person found this review helpful 👍

  • 4/5 Ika S. 4 months ago on Google
    Near to Tanjung Pagar MRT station and near to Groceries Fair Price (24hours) cross the road from hotel. During my stay 50% of hotel is under renovation. Some noise from on going construction sometimes annoying. However the reception already informed this situation during check in. The breakfast restaurant is setting up in the ballroom.. little bit inconvinience. For the lunch - the restaurant is relocated to mall beside the hotel. They tried very hard to minimize the impact of construction/ renovation.. Really appreciate it. However.. I still feel uncomfortable. The hotel a bit old. I think thats the reason why the hotel need to be renovated. Good luck for better tomorrow 💪❤️
    1 person found this review helpful 👍

  • 1/5 Abc A. 2 years ago on Google
    Such a worse management... The GM can't even reply me as to why my sports car was wheel clamped... Definitely I will not recommend my business clients to visit this hotel....
    1 person found this review helpful 👍

  • 5/5 Kar y. 6 months ago on Google
    Checked in on 1 Sep and the team made my day! Yamon, Siti and Sunny were absolutely the sweetest. Stayed in the premium executive room and it was an awesome stay. Indulged in the spacious room and bathroom that comes with heated toilet seating! The room type was refurbished not long ago, comes with plenty of storage and felt so comfortable every second we’re in. Hope to see more rooms getting refurbished in the near future!
    1 person found this review helpful 👍

  • 1/5 Priscillia C. 4 months ago on Google
    Attended a wedding in Amara Singapore and absolutely appalled by their unreliable and slow service Requested a wedding suite for our bride on the day of her wedding lunch and they advised that it will only be available at 2pm (when the wedding is almost ending). We eventually received the keys around 11.30 am when the bride and groom have completed the preparation. Guests were all seated but no drinks were being served. Guests had to pour their own drinks from the pitcher. Unfortunately, an ugly sight.
    1 person found this review helpful 👍

  • 1/5 Ankit A. 6 months ago on Google
    This hotel does not deserve more than 2 star . Their room service is worst I have had in my life time. Dirty accessories inside room, on requesting any room service they take more than 40 mins to turn up, under staff hotel. Room service never respond to calls. Their staff hardly speaks English, so hard to communicate. The only good is location. Rest all is poor .
    1 person found this review helpful 👍

  • 1/5 Gokce K. 5 months ago on Google
    They are accepting customers while the hotel is under renovation. You wake up early in the morning with the sound of a drill and are exposed to this sound throughout the day. They send headphones for help, but of course it doesn’t work. My question is, why are you hosting guests with this noise while the hotel is under renovation? If I liked the sound of drills, I would sleep on construction sites and not pay to stay in hotels.
    1 person found this review helpful 👍

  • 5/5 Amrit Singh M. 6 months ago on Google
    Rooms are very spacious and superbly clean. One point less on room for 2 reasons. There is only one plug socket in the room. Need an additional one. During check-in the alleyway to my room on 14th floor was smelling of cigarette smoke. The restaurant element closes at 2100 hrs daily and that is a bit early.
    1 person found this review helpful 👍

  • 4/5 Darla R. 1 year ago on Google
    Not sure why all the bad reviews. Hotel staff were very accommodating. Room was clean and not dated. Location was great. Close to public transport, shops, hawker centers and restaurants. Only complaint was the bed was fairly hard. When this was mentioned to reception they sent up an extra comforter and put it under the fitted sheet. Slept better after that! Will certainly stay there again and recommend it to others.
    1 person found this review helpful 👍

  • 5/5 Stuart P. 1 year ago on Google
    I had seen mixed reviews prior to my stay, however, I did not experience any of the negative experiences others have faced. I had a very modern room on the 6th floor, which was very aesthetic and had great features. Check in/out was seamless and hotel is well situated. I would certainly stay here again.
    1 person found this review helpful 👍

  • 5/5 SUNIL R. 2 years ago on Google
    Check in was smooth and staff were very experienced in handling it. Special thanks to Ms Siti and Mr Raymond from front office as they make the whole process easy and fast. Breakfast is good and quality is excellent. Swimming pool is very well maintained and clean. Will definitely come back again
    1 person found this review helpful 👍

  • 2/5 Soh W. 2 years ago on Google
    We stayed at the executive room this week for a night. It is a "budget" hotel at a 4-star price. The room looked old & had a musky spell. The two cushion seats looked discoloured. TV is small & dated. The shower blew hot and cold, very frustrating. I have taken photos but here could not post photos. The four pillows were lumpy and very flat. The only saving grace is that the room is big. But i won't bring my children along because i feel that it is rather dusty and unclean, so not a good staycation for my family. An interesting observation -- we stayed at level 15. On the day we moved in, we saw the room opposite us was not closed. The other room on our side had the door wide-pen and it was not lighted up. The next morning, both rooms were in the same condition.
    1 person found this review helpful 👍

  • 3/5 Kit K. 10 months ago on Google
    Great location, but there were construction noise of the renovation on the same floor which was very annoying. And the construction noise start very early some time 8am. Or sometime you hear the drilling noise on the wall around 10am or 4pm Hotel should be more considerate to arrange these activities in the better timing

  • 5/5 Benjamin L. 2 years ago on Google
    Here for quarantined order (QO) with my son in Sep 2021. Appreciated the whatsapp platform for easy reach out to the hotel staff. And they were very responsive and helpful. Essentially made this QO so much more bearable. Hope to come back in better circumstances to enjoy the facilities and location of the hotel, and would definitely recommend this hotel just based on the service provided.

  • 5/5 Minh N. 10 months ago on Google
    Excellent property, reasonable prices and great unbeatable location. Surrounded by eateries and metro. Stones throw from everything you want to visit. I have stayed here for 25+ days over 4 years and return here every time. My number one choice.

  • 4/5 Marco Li V. 7 months ago on Google
    Good hotel in Singapore, mid range price and good location. Comfortable and good service. Rooms are a bit dated but functional. I was not impressed by breakfast (decent choices but not wide). Not sure I would come back, maybe if I find a good deal. Been in overall better hotels (quality/price) in Singapore.

  • 2/5 David J. 8 months ago on Google
    The location of the hotel is great. It is a walking distance from Chinatown, Maxwell Food center, and many bars and pubs. The staff is mostly nice and helpful. However, the facitily is terrible. The walls and ceilings are wet, there's a smell of mold and no fresh air. There are many places, especially at the gym, that water just comes from the ceiling. Once when asking for water I was told they are out of stock. Very poor hotel in my honest opinion, after visiting many.

  • 1/5 Mohammad M. 8 months ago on Google
    The hotel is OLD, I arrived early at morning and been told that I can't check in before 2 afternoon, which is no problem to me, but when I checked in and got the keys I found the rooms not yet ready. The baby crib " which came very late" was too old and not acceptable, they provided another one which was too small for 1 year infant. The next was they are renovating some rooms in the same floor, the paints smell was enough to control headache and allergy, and workers were working till late night " against singapore law" I guess, and they wouldn't stop, even when I reported to the front desk, it was un healthy and UNSAFE keeping the workers till after 10 PM.

  • 2/5 Ian C. 8 months ago on Google
    This place is a decent stay, depending on your luck with the room you get. The property is in serious need of a refresh. Paint cracks can be occasionally found around the walls and ceilings. What's worst is I was unfortunate to have gotten a room with a noisy air-conditioning and pipe water noise, which disturb my sleep. The door sensor failled not only for my initial room but also the room thats been upgraded for me. This is clearly a maintenance SOP issue. The good.. thier service is great.. the front desk is helpful and courteous throughout my stay. Its connected to a small mall that has a variety of nice restaurants. Overall its an Ok stay.. and hopefully Amara starts investing in maintaining thier property before its gets worst.

  • 1/5 Melody A. 2 years ago on Google
    After dinner at Jigger & Pony, I was waiting for a cab while sitting in the lobby. The lobby was empty, and I was the only one there so, no breach with any COVID-19 measures right? The service staff chased me out and told me I wasn’t allowed to sit in the lobby to wait for my cab. He was super rude and offensive it was a horrible experience. I was wearing heels and expected to wait outside the lobby standing for nearly 30mins cause it was peak period and there was no cab. What kind of hotel is this..

  • 5/5 Ryan K. 6 months ago on Google
    Staff were very friendly especially Siti, Bernard, Oona and Leslie who sent my parents a welcome fruit basket and a slice of cake as my dad was celebrating his birthday. Thank you, it was a pleasant surprise and your hospitality was very welcome!

  • 3/5 Nyein Z. 6 months ago on Google
    Hotel is located near Sentosa and downtown area which is good for tourists to roam around. It is clean and not very modernize. At front, there is bazaar and you can get plenty fruits and meals. Breakfast buffet is okay but less varieties to choose.

  • 5/5 Lee Kong W. 7 months ago on Google
    I only dine at the Cafe De Oriental in the hotel. There is a good variety of local Singaporean food. With a few friends, we enjoy the good food and ambience. It was a pleasant dining.

  • 1/5 Eric H. 2 years ago on Google
    Was trying to drop off food for a friend who was on SHN. And surprisingly there is not a single soul at the hotel lobby or front desk?! And when my friend called up the customer service, a staff acknowledged the request but continued to ignore to receive the food. No hotel would leave its front desk unmanned at any time, especially a 4-star hotel. Very poor team.

  • 1/5 Ayse Gokce K. 5 months ago on Google
    The hotel is very noisy. You will definitely regret your stay, there is the noise of renovations going on all day long and no one helps. I recommend you to stay in other nearby hotels. The location is good, but the hotel is very old and very noisy due to renovation.

  • 2/5 Mr. D. 6 months ago on Google
    The hotel is old. The mold smell is quite strong when elevator door is open at the room floor (11th). And I had nowhere to hide from the mold smell in the room too. The smell is especially strong when the air conditioning is on. Room renovations are aged too. Overall not a hotel I would like to stay again.

  • 5/5 Theodore Jian Qin T. 2 years ago on Google
    Here for my quarantine order. Pleasant staff good satisfaction. Enquiry and accommodation and needs are met with satisfactory.

  • 5/5 Ismail R. 2 years ago on Google
    Good location with a varieties of food vendors and local shop across the road. The room was very nice. Bathroom with showers and bathtub.

  • 4/5 Adeesh G. 5 months ago on Google
    It was a good experience of staying at this property of Amara. Located near Chinatown area. Has lot of shops nearby and walkable about 20 minutes to Clarkes Quay and Marina Bay sands. Staff behaviour is good. Rooms are pretty clean, but I was not comfortable with their air conditioning. Though it had an control unit, it more or less worked on a fixed setting, and made the atmosphere not so comfortable for me. Television in the room is also very basic unit, with very less channels access and no smart TV features, much better entertainment systems are available in hotels with lesser star ratings. Element restaurant offers buffet with a drinks menu. The buffet doesn't offer many options for the vegetarian other than fruits and some salad. It's mostly seafood and meat. Even the a-la-carte menu doesn't have anything for vegetarians. When asked, the stewards offered option of veg fried rice or noodles. That too only containing celery. It seems like vegetables aren't much available in the hotel. They did offer an veg pizza after much thought. Rooms don't offer any much views and hotel location is in the city, so don't expect much. Pretty expensive accommodations, try other if possible.

  • 3/5 Per S. 3 months ago on Google New
    The hotel is currently under renovation, so there are some unconveniences. Some areas that still haven't been renovated can look quite worn. The entrance is temporary, some rooms can be disturbed by noise from the ongoing renovation. Breakfast is ok, and the area around Tanjong Pagar is good.

  • 4/5 T B. 4 months ago on Google
    Staff were great, hotel feels like an exhibition centre rather than accommodation. Rooms are tired and in need of refresh/update like TV is very old. Room was big though and quiet

  • 5/5 Jack Iskhander Zackaria I. 2 years ago on Google
    Quarantined in a clean room with a good view and meals were prompt and delicious. Raymond will always check on your well being every now and then. Thank you Amara for the wonderful hospitality.

  • 5/5 Minnie T. 3 months ago on Google New
    I recently had a stayover at Amara Hotel with my friends. My friends and I were greeted with the team of staffs, who were overall, able to provide us with great services during our course of stay. Although it was unfortunate that we were not able to fully utilize all the amenities at the hotel due to renovation works, the staffs were able to make it up (With their great services). On top of that, the food served to us during breakfast also further proved the top tier standards of Amara Hotel which I have seen over the reviews here. Shoutout to the following staffs for making our stay a memorable one: Mary Anne, Oonah & Khairul. I hope to be able to visit and stay at Amara Hotel again with my other friends and/ or family staycation. Thank you Amara Hotel for making our stay a pleasant one!!

  • 4/5 Sujatha I. 11 months ago on Google
    I was very happy with my stay here Pros. *The staffs are good *The room service is on time. * quick actions are taken if anything is requested * rooms are spacious and clean * a good location from a connectivity perspective for business purpose Note *food is only till 10 pm

  • 4/5 Joy o. 1 year ago on Google
    All good. Room is cozy too. However, cleaning of the room is not very thorough. Seen droplets of jam-like on the floor hardened and not cleaned properly. Bin in the toilet was not completely emptied with used cotton buds.

  • 1/5 Jess W. 2 years ago on Google
    Arrived at the hotel late, thought room was already available but was told none of the rooms were available. Everyone who was supposed to check-in were just waiting and idling around. No snacks provided, nothing. No prior calls to inform anyone about the delay either. Extremely disappointing to receive this level of service. I expected better from them. Better hotels all around. Won't be back ............. It has been nearly 3hrs. No response from team. 👎🏽

  • 5/5 Deven The S. 1 year ago on Google
    Lovely hotel, great rooms, well maintained, very clean and inviting. Joyous to be a guest at this great hotel, also the food is quite delicious. Staying here for a long 14 day duration, must say no disappointments faced, hence the 5 star rating 👏🏻

  • 2/5 Kushal K. 1 year ago on Google
    I don’t think my experience is any unique from the rest of the people who recently reviewed this place. This review comes from an in-house guest living here for a week and plans to stay for a week more. So far, all my attempts to improve my experience of living here have gone to waste and frankly I have given up. Luckily, I had arrived quite early and did not face a long queue at check-in generally that I see everyday. The rooms are quite old and not well lit. Good view through my windows, so, happy for that. Had to complain multiple times (tried all the tricks in the book) to get a clean room. It did work out finally for me but for my other colleagues the situation remains. One can never get through to the reception in the first time. I thought I was calling at odd times but the reviews clearly say that I am not the only one. You gave all the instructions you like but nothing would change. Select the place for it’s location but for the price, would definitely not recommend.

  • 4/5 Alvin H. 2 years ago on Google
    Took a recent staycation at Amara Hotel due to a wonderful online promo Check-In Process Due to the earlier issues they had with check-in at the start of the promo, they had moved check-in to the 3rd floor. Check-In Time officially begins at 3pm but one can try their luck and arrive around 11:30am and may get a room if any is ready but should not get upset if no rooms become available till 3pm. Check-out Time for those on the promo is 3pm but for others it is 11am. After registration, there was a wait of about 20 mins to 30 mins for the room key to be ready for collection. Room Impressions The rooms, though dated, were spacious and had a separate shower and bathtub. This is especially important as it allowed for a safer shower or bath time. The bathrooms uses a double leaf door so there will always be a slight gap and it cannot be locked but should be fine unless your roommate is a problem. The shower area only has a rainfall shower fixture so for those used to being able to direct the water flow with a handheld showerhead, there is one over at the bathtub. Each room comes with free WiFi connectivity during the duration of the stay. The beds were firm but the pillows were really a little too soft. This can be rectified by giving a call to Housekeeping to request for a firm pillow, subject to availability. The only issue with the room is that the air con can get a little too cold and even switching it off is not really switching it off as the air con still flows when turned off. This could likely be a problem seen with older hotels where the air con control in the room is limited in functions even when it shows more or only a placebo with no real control at all with the air con being centrally controlled. Hotel Amenities The hotel has a lovely 30m pool on site, allowing maybe 3 persons swimming in a straight line sufficient space to swim comfortably, but it requires prior booking for a 1 hour time slot. Due to COVID-19 Safe Management Measures, only 8 persons are allowed in the pool area at any one time. Access to the pool is controlled by the hotel concierge so one needs to head to the concierge to first collect the pool towels before being escorted up to Level 6 where the pool is, and the hotel staff will then open the access door to the Swimming Pool with an access card that only they carry. Should it be drizzling or raining, the pool will be closed and affected guests will have to book another time slot on their own. The hotel has a gym too but it is currently closed due to COVID-19 Safe Management Measures. Differences Between Normal/Deluxe Rooms and the Club Rooms - Size: the Normal/Deluxe Rooms and the Club Rooms are of the same size, just that the Club Rooms are on the upper 2 floors. - Room Amenities: it is the same except that the Club Rooms have a dedicated desk and slightly newer TV but the cable box signal to the TV is just as bad in either rooms, with either room types' TV suffering the same washed out (overbright) issue. - TV Connectivity: do bring your own HDMI cable if you wish to plug in your own mobile/electronic devices as the TVs are not up to date to support direct from Mobile Device to TV wireless connectivity. The TV image does improve slightly when connected via HDMI. - Bathroom: it is the same except that the toilet seat in the Normal/Deluxe Rooms do not come with a damper, so be prepared for a lot of slamming of the toilet seats when lifting or putting them down if one is in a Normal/Deluxe Room. - Arm Chair: Both room types have an arm chair but of different designs, with the Normal/Deluxe Rooms having a cozier armchair with an additional foot stool while the Club Rooms have a wider arm chair but no foot stool. Choosing between a Normal/Deluxe Room and a Club Room On a personal note, the money saved by booking a Normal/Deluxe Room can give one much better food and drinks at the Hawker Centre across the road or at the neighbouring 100AM Mall, while one does not lose much in terms of amenities or floor space between a Normal/Deluxe Room and a Club Room.

  • 4/5 Dinyar G. 1 year ago on Google
    Big rooms. The hotel is a bit old, but they have made efforts to modernize it. The design of the bathroom could be improved. I like the motion sensor lights. There are a lot of good things about it, (gym, buffet, modernisation efforts, great location) but there are some little niggling things (very slow check-in, elevators not working, small low frequency sounds in the room) that keep the experience from being great.

  • 5/5 Sivakumar S. 1 year ago on Google
    Excellent property, reasonable prices and great unbeatable location. Surrounded by eateries and metro. Stones throw from everything you want to visit. I have stayed here for 25+ days over 4 years and return here every time. My number one choice.

  • 5/5 JaeWhy J. 1 year ago on Google
    Had my Chinese wedding on 18 Dec 22 and the Amara Events team members, especially Dawn and Jeffrey, were very supportive and helpful before, during and after the event. The one night stay in the hotel was also very comfortable. Thank you 💖

  • 3/5 Dani S. 11 months ago on Google
    Location is very strategic. Around 200m only from the MRT station. However when entering the room, it smells old hotel. I was ordering a laundry before 8 am in the morning which supposed to be returned in same day, but they haven’t washed it in the evening. Hope they can improve the housekeeping.

  • 1/5 Danlin 2 years ago on Google
    Booked a 2 night staycation to Amara hotel because of their 1-1 promotion via trip.com. My cousin and me were looking forward to it and it was such a great disappointment. It started with waiting for more than an hour to check in. We were directed to level 3 to check in and there was no queue. We were told that we will receive a phone call to go to level 1 to collect our keys. An hour plus later there was still no call. We went to check with the counter and was told our room was ready and they did try to call us but we did not receive any missed calls. It’s practically impossible to miss the call as we were just sitting there at level 3 waiting with the phone in front of us. That was ok, we understand it could be due to lack of staff because of the pandemic. We went up to our room and wow, the smell of must that greeted us when we open our door was thick. The carpeted room floor felt icky. We tried calling room service and operator countless times to request for room slippers but could not get through. We even tried in the evening, the next morning, the noon, to no avail. Seems like in room service is zero here. What I’m surprised was they only offer 1 car coupon per room. Even though we stayed 2 nights. We weren’t told of this and the staff was adamant that we have already used up our 1 coupon and refused to give us the parking coupon. The total carpark cost for the second night was $45. If the service at the hotel was good, the parking price could be overlooked. But this is really too disappointing. Hope this is helpful to future hotel guests who decide to stay at this hotel.

  • 3/5 Adrian C. 8 months ago on Google
    The lobby of the hotel is very beautiful. I indicated booking for someone else on Agoda but the staff did not recognize my spouse's name and only found it being booked under my name. Housecleaning was still ongoing when given the keycard to the room. Room 1009 door is difficult to close - a lot of friction between the door and door frame, so need to slam it a little. The toilet is grand as it is large and almost fully marbled - floor and walls, but it is old and unpolished. The room phone is not working so need to use one own's phone to call the hotel to get to the operator who was a bit curt. The bed is very firm and hard, I wish it were softer. Appreciate the air-conditioning, refrigerator and swan-shaped folded towels on the bed on arrival. Room was spacious but slightly dim from the number of lights. Hotel buffet breakfast was nice with good variety and above average quality. Overall feeling is old and probably needs a renovation soon.

  • 2/5 Gabriel T. 9 months ago on Google
    Lifts were old with faulty lights didn’t know which were coming, swimming pool close so early like 7pm. Check in takes like forever, staff has pretty lousy service. Didn’t even mention when was breakfast and anything. Now I understand why a 4star hotel has low score reviews.

  • 5/5 Lalit S. 1 year ago on Google
    I stayed in Amara Singapore for ~4 days in February and it was overall a very pleasant stay. Although I showed up at the hotel at 10AM for the check-in (the official time is 2PM) but despite that the front desk team made the arrangements. Not just that, they provided me a room upgrade too when I ran into an allergic problem. I left the hotel very satisfied with their overall services, food menu and the courtesy that their staff extended. Thank you Amara for adding memories to my stay at Singapore. I’ll visit again!

  • 1/5 gillian c. 1 year ago on Google
    For the pricing point and the level of service provided from the hotel, it is more worthwhile spending it at other better hotels. It was a very disappointing experience during the stay at the hotel. The staff were not helpful and rude, they don't communicate and lack of training for their job. The hotel room was old and had terrible smoke smell which was not ideal for asthmatic people. I regretted of not researching well prior to booking the hotel and found out many bad reviews online and Youtube after the unpleasant experience. I tried to address the issues properly with the staff/ manager but I received no reply or answers from anyone. I am truly disappointed to have to experience this in Singapore, it is unbelievable.

  • 2/5 Marc D. 1 year ago on Google
    Pretty old rooms, the place needs a proper renovation. Rust around the bathtub drain, visible mould just siliconed over. No one to pick up our luggage from the taxi upon arrival, the door guy just waved "no" when asked for help.

  • 5/5 Nico S. 9 months ago on Google
    Element buffet was good. Many varieties. Seafood was fresh. Service was good. friendly staff. Would RTE for sure. Met Freddy one of the most friendly hotel managers I've met thanks for the hospitality

  • 1/5 Megan T. 9 months ago on Google
    Do not stay here, avoid this hotel. They are not accommodating and want to squeeze their guests for their money. Service is not high end as the front desk rarely answered and are charging me fees for calls that were not made. There is no service by the pool and the club lounge sucks. Might I add, the first room I was given smelled like cigarettes. Avoid this place I had a terrible experience and will never be returning.

  • 5/5 Jane 9 months ago on Google
    Went to Element for Sat buffet dinner. There’s currently Citibank 1-4-1 so about $60ish per pax. Food was good and fresh! Cold seafood was the focus. Food replenished at good rate. Cutleries slow to replenish (eg not enough cutter for crab legs, spoons for desserts n tea etc). Service was friendly and prompt. Shout-out to Vin for intuitive and attentive service. When a plate I indicated I still wanted was cleared by another staff, he noticed even though he wasn’t taking care of our table/section and took it upon himself to bring another clean plate without us asking for it. These small touches make a big difference.

  • 2/5 Pandar (. 9 months ago on Google
    Location is amazing however the building in general feels very run down Beds are very firm, I think sleeping in the carpet floor would be softer than the beds Staff were helpful when asked to changed rooms due to how rusty and gross the bathrooms were but even after being changed 3 times, all the bathtubs had rust. Decided to just stay in the last room they changed us to as didn't want to further bother staff anymore. 1st change was after finding out that the bathtub had rust and wanted to see if it was possible to change to a room that didn't have rust, 2nd change was due to an even rustier bathtub and bathtub not being able to close ( video attached ). 3rd change was on the same floor however bathtub still had rust. No upgrades / compensation was given. Went to the gym as well and machines are filled with rust. Hotel lifts are also half working For a hotel with this location and price point it is due for an upgrade. Still have one more night for my anniversary however will not come back as it felt like a wasted trip.

  • 1/5 Nicklas H. 2 years ago on Google
    Corridor filled with paint stench, not notified during check in. Requested for extra pillow, housekeeping entered our room using his master key card without ringing the door bell, while my family is bathing. Very, very rude. In room facilities are very very old and run down. The cleanest part of the hotel is probably the lobby. There are at least 20 more BETTER options around the area, at various price points. Looking at the strings of negative reviews flooding in, I'm not sure how your standardised reply on Google reviews is helping service recovery. How about paying a little more effort to making your hotel a better place instead?

  • 3/5 Tin-tin R. 9 months ago on Google
    The location is good but the hotel is old. When you first enter it, it smells old. But the common places (pool, restos, gym) are nice.

  • 5/5 Sahil A. 8 months ago on Google
    Just stayed there for a night as We had a flight next morning..Warm Welcome by Ms Kasthurie & Mr. Raymond( he also gave soft Toys to our kids).. Such an amazing people to welcome you and guide you in every possible way... The only issue was NO Indian restaurant near by...Rest all good...Thank you once again.. will surely visit again...

  • 5/5 Isaac T. 2 months ago on Google • 1 review New
    Really wonderful experience and excellent location as well. For starters, excellent service by the team. The front staff is really nice, especially Ethan Kim who served us upon check in. The hotel staffs greet you as you enter and leave the hotel, which isn't very common in hotels nowadays. Even the cleaners greet guests along the corridors. Only downside was I wanted to get a fork for my instant noodles at 11pm, called the room service, concierge but unfortunately no one answered. Room was great, no musty/moldy smell. Room size was excellent as well. It was huge, and the toilet was huge with a shower and a bathtub as well. Bed was really comfortable too. No renovation noises as well. Location was great, convenience store nearby, 100am mall just beside with lots of food for your meals (don't need the hotel breakfast actually, go for some kaya and toast by yakun, or other shops as well.) Overall great experience, for the price we paid was definitely a steal. Definitely would return if I could get the rooms at a deal again.


Call +65 6879 2555 Open on Google Maps

Amenities


  • Hotel
    • ✓ Wi-Fi
    • ✓ Breakfast
    • ✓ Accessible
    • ✓ Outdoor pool
    • ✓ Air-conditioned
    • ✓ Laundry service
    • ✓ Room service
    • ✓ Kid-friendly
    • ✓ Restaurant
    • ✓ Airport shuttle
    • ✓ Spa
    • ✓ Fitness center
    • ✓ Bar
    • ✓ Smoke-free
    • ✗ Pet-friendly

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