5/5 Cedric H. 1 year ago on Google
Had
excellent
service
from
the
staff.
Was
celebrating
a
mini
honeymoon,
and
got
a
free
upgrare
from
the
Premier
Room
to
a
Junior
suite.
Staff
were
pleasant
and
welcoming
View
from
the
Suite
was
onlooking
the
Pool
which
was
alright.
Rooms
were
clean
and
cosy,
though
a
little
cold,
expecially
at
night.
We
appreciate
the
little
gifts
we
received
from
them,
in
celebration
of
our
honeymoon.
The
room
had
slow
heating
up
of
the
hot
water,
which
is
contrary
to
the
water
saving
policy
of
the
hotel,
as
you
would
need
to
run
the
water
for
a
while
before
it
heats
up
to
non
freezing
temperatures.
The
free
flow
of
bottled
sparkling
water
was
a
nice
addition
to
the
usual
still
water,
and
the
room
service
came
within
5mins
of
asking
for
a
refill.
The
room
came
with
a
breakfast
set
that
although
not
a
buffet,
had
an
ok
variety
of
choices,
with
refillable
drinks
(Orange
and
grape
fruit
juice,
Coffee,
Tea).
The
quantity
for
the
food
was
more
than
enough
to
fill
both
our
breakfast
and
lunch.
Food
was
nice
and
tasty
too.
We
had
the
Oasia
signature
massage
at
the
Spa,
also
provided
great
service
for
us.
Their
policy
was
to
have
a
72h
advance
booking,
but
they
were
happy
to
put
us
in
for
a
next
day
slot.
The
massage
was
pleasant
and
relaxing,
with
good
pre
and
post
care.
We
also
received
a
surprise
gift
in
our
hotel
room,
a
in
house
blended
balm,
when
we
returned
to
our
room
in
the
evening.
The
gym
was
well
equiped.
The
pool
rather
large
and
out
of
the
sun
as
it
was
in
the
middle
of
the
hotel,
surrounded
by
buildings.
Ethan
was
especially
helpful
with
the
check-in
and
out,
making
the
process
smooth
and
efficient.
We
greatly
enjoyed
the
service
and
the
hotel
during
our
stay.
1 person found this review helpful 👍