5/5 Michael M. 3 months ago on Google New
29
HOURS
STAYCATION
We
were
researching
for
a
hotel
with
a
great
executive
lounge
who
would
welcome
with
open
arms
our
3
y.o.
toddler
who
was
celebrating
her
birthday.
IC
Robertson
Quay
seemed
to
fit
the
bill
based
on
the
reviews.
Prior
to
our
stay,
Pauline
and
Sherlyn
wrote
a
welcome
note
with
details
of
what
to
expect
at
the
Club
Intercontinental
Lounge
and
its
benefits.
I
made
no
less
than
6
requests
and
every
single
one
was
honoured/met.
This
includes
restaurant
reservation,
early
check-in/
late
check-out,
birthday
cake
and
more!
CHECK-IN
This
hotel
is
tucked
away
in
a
quiet
corner
of
the
Robertson
Quay
enclave
and
upon
reaching
at
11am,
I
drove
into
the
most
serene
and
spacious
basement
carpark
I've
ever
seen
in
any
local
hotel
carpark.
Priyanka
met
me
at
check-in
and
ensured
I
was
upgraded
to
a
high-floor
River
View
room.
This
was
the
start
of
our
29-hour
Staycation.
ROOM
The
room
was
described
as
a
studio
but
was
very
modern
and
cleverly
designed
to
make
full
use
of
it's
24sqm
space.
We
loved
the
wall
divider
between
the
bed
and
the
bathroom.
The
Gessi
rainshower
was
sublime
...
I
need
to
get
one
for
my
own
apartment!
The
only
missed
opportunity
was
the
lack
of
Toto
Washlet
electric
bidet.
CLUB
LOUNGE
This
is
where
IC
Robertson
Quay
really
shines.
The
lounge
staff
from
Ghita
to
Thines
to
John
and
a
few
others
really
shone
and
provided
an
impeccable
level
of
service.
Though
we
were
towing
our
3
y.o.
around,
we
were
never
once
made
to
feel
unwelcome
compared
to
other
hotel
executive
lounges
where
children
can't
even
be
admitted.
Thines
even
made
sure
our
3
y.o.
had
cartoon
shows
to
watch
in
the
lounge.
They
were
fully
aware
our
toddler
was
the
birthday
princess
and
made
extra
efforts
to
make
her
happy
in
the
lounge
including
whipping
up
ice
cream
and
fooling
around
with
her.
They
personalised
our
stay
immensely.
PUBLICO
PUBLICO
at
breakfast
appears
a
little
chaotic,
but
we
also
visited
for
lunch
and
its
pizzas
were
Amazing!
We
were
lucky
to
receive
a
welcome
drink
voucher
for
2
and
a
restaurant
credit
due
to
our
Diamond
Ambassador
status
and
the
welcome
drinks
were
a
very
generous
gesture
as
we
could
order
any
alcoholic
drink
off
the
menu.
We
ordered
cocktails
that
cost
more
than
$20
each
so
it
was
well
worth
it.
OTHERS
We
also
received
a
complimentary
plate
of
welcome
chocolates
consisting
of
fine
pralines
and
truffle
chocolates
from
their
Director
of
Sales.
Not
really
sure
what
the
occasion
was
for
but
we
very
much
appreciated
the
gesture.
The
chocolates
were
lovely!
FACILITIES
Other
than
the
Club
Lounge
which
we
spent
most
of
our
time
at,
we
didn't
use
other
facilities
like
the
swimming
pool
although
other
guests
have
remarked
it
is
on
the
small
side.
NEARBY
AMENITIES
As
locals
becoming
tourists
in
Our
home
country,
we
discovered
Robertson
Quay
for
the
first
time
and
found
a
number
of
cafes
meandering
along
the
biking
trail
next
to
the
river.
It
was
also
a
short
walk
to
Boat
Quay
and
the
boarding
jetty
for
WaterB
River
Cruise.
This
is
a
hidden
gem
as
WaterB
boats
are
less
crowded
than
the
Singapore
River
Cruise
company
and
we
did
not
encounter
any
tourist
groups
on
our
8pm
ride.
Highly
recommend
you
to
try
WaterB!
CONCLUSION
In
summary,
I
will
return
to
IC
Robertson
Quay
because
of
the
excellent
recognition
of
status
and
the
superior
service
at
the
Club
Lounge.
Please
book
the
Club
room
and
experience
it
for
yourself
especially
if
you
have
a
special
occasion
to
celebrate
and
you'll
find
an
oasis
and
super-attentive
staff
who
will
be
sure
to
personalise
and
make
your
stay
a
remarkable
one.
Kudos
to
the
team!
My
princess
truly
enjoyed
her
stay!