I would probably feel more comfortable rating this higher if not for a level of indifference from the hotel’s customer service staff that I find incredibly concerning. Your mileage may vary. We came back to the hotel in the evening of our second night of four after sightseeing to find a note slid under our door written in a rather frenetic tone that we needed to contact the service desk immediately to switch rooms due to planned water pressure maintenance. Though we had plans outside of the hotel for the rest of the evening, we called the service desk as directed. The agent at the service desk advised they weren’t sure if we needed to switch rooms and that they would call us back. After waiting for 30 minutes, we received a call back from the service desk advising us that we would need to switch rooms as soon as possible and that the front desk would be contacting us immediately to make arrangements. After an hour, we called the service desk again asking if there was timeline on when we could expect a call and they dismissively told us to go down to the front desk as they weren’t sure. I would’ve loved to know that before wasting 90 minutes so far. I went downstairs, where 3 agents were working the front desk in an otherwise empty lobby so it certainly didn’t seem like they were suddenly inundated with check-ins that delayed my call back. I advised the front desk that I was directed by the service desk to come here and deal with a room change that I neither requested or frankly wanted, but was apparently required by the hotel. The front desk agent didn’t really demonstrate any consideration to the significant inconvenience this whole endeavour has been to me as the client. At first, they told me not to worry as they were moving me to the top floor. I told them that this wasn’t acceptable as I paid extra for a balcony, and this would constitute a downgrade. No worries, she said, we’ll give you a complimentary breakfast for one of your two remaining days. No, thanks, I want the room I paid for. They advised there was no more rooms with balconies available and that’s tough that I don’t want their complimentary breakfast. I recommended that if they couldn’t accommodate the room that I initially booked, that I should be refunded the difference in price to the room I was being downgraded to. This very reasonable request took far more insisting on my part to get her to agree to, considering that I expect not paying the rate for the room I’m no longer receiving is pretty common sense. They finally agreed like they were doing me a favour. Unluckily for me, they stuck me in a room where the air conditioner just plain doesn’t work to add insult to injury. What’s really beyond the pale is the 3 hours of my evening I lost to deal with this unorganized mess and having to cancel my plans because I once I finally moved rooms, it was too late to do anything else. I flew 16 hours to visit this beautiful country, I have a limited amount of time and to write off an entire evening to accommodate the hotel’s request when they can’t even show me the same care and decency is frankly unacceptable. I’m never getting that time back in Singapore and they couldn’t care less. Buyer beware.

Room was small and very expensive but that’s common in Singapore. Shower was excellent, WiFi was very strong, location was ideal and soundproofing was very effective. Staff were very helpful and friendly. Helped us store our two bicycles and access them frequently throughout our stay. Also provided a place for us to dismantle and box our bicycles, and then store the boxes. On our last day I realised in the taxi to the airport I’d left valuables in the safe. The taxi driver took me back and the hotel had stored my valuables sealed in lost and found. Very professional and in line with service throughout our stay. Highly recommended.

First time time staying here. I was impressed by the staff, cleanliness, and the size of the room. 18M isn't considered big, but they designed it to maximize usable areas. It didn't feel that cramped. Everything in the room looks well maintained, very nice bathroom, with good water pressure. Very quiet at night and bed is comfortable. Overall, I was very impressed. If only one thing to complain, it's that they give only one parking coupon per room per day, which is only good for one single entry and exit.

Good hotel, however rooms are very small.. it's bit far from the Indian market. I had paid extra for the breakfast to the agent but couldn't eat anything as there was no good vegetarian options available except for the fruits. There is no swimming pool as well. which is a basic need for a hotel. Edited response from here: Yes there are direct buses from the hotel, agreed. but not walkable indeed. I stayed 5 days there and could get very minimal vegetarian options hence used Grab app for ordering food online.

I have booked this room from Agoda on Nov 7, booking ID 813663209 and have received confirmation on it. The hotel cancelled in on last minute upon my arrival stated that the hotel is fully booked which left me (a 72 year old guy with heart condition) stranded. They did it without any remorse. This is an act of negligence from Wyndham Hotel. I have tried to use your Website Contact Us , but to date no one from your hotel has responded.

For holiday purpose we booked this hotel , we never expect we may get hotel like this. This was a great place for me and my family. The breakfast was amazing and is highly well rated in all of Singapore. The staff of the hotel is helpful and assisted us well enough. The rooms were pretty good, with good beds and other amenities. Also there was a nice gym here too. Overall, we were pretty happy with our stay here as there was a mall nearby and we could easily go there to get SIM cards or even grab water bottle and all. And there's a McDonald's nearby as well. My only complaint would be that it was a little bit overpriced as compared to other options, though I can't really say too much about it.

Spent one day. Clean room. Quick check in/out. Near public transport, bus stop is 3 mins away. Zhongshan mall is in front of the bus stop. No swimming pool. If you want it, just go to the group's other hotel Ramada next to this hotel, a 4star hotel with same good experience offering a larger room size as well as pool facility.

Fast and no fuzz check in and clean room for any tired traveler. The room is cleaned and amenities topped up everyday. Friendly staff and even the chamber maids greeted me. Small room but things are all well laid out. Love the ironing board.

Days Hotel Singapore is a great place to stay for those who are looking for a comfortable and convenient stay. The hotel is conveniently located close to the city centre, making it easy to access the various attractions and amenities in the area. The rooms are spacious and modern, with all the amenities you could ask for in a hotel. The beds are comfortable, with plenty of pillows and blankets to make sure you get a good night's sleep. The staff are friendly and helpful, making sure that all your needs are taken care of. The hotel also offers a variety of dining options, from local cuisines to international cuisine. The food is fresh and delicious, and the service is excellent. Overall, Days Hotel Singapore is a great place to stay for a comfortable and convenient stay in Singapore.

Good 1. Cleaned area 2. Restaurant is good 3. Restaurant staff is very polite 4. Housekeeping is good Bad 1. Should be given room on same floor for group 2. Balcony not available 3. Swimming pool not available 4. Reception staff need to be more supportive to customers, some of them were rude

Overall experience was just ok, not too good, not too bad, just normal 3 stars hotel. I stayed here for 21 days to serve Stay Home Notice after returning from overseas. Foods sometime delicious, sometimes not so delicious. Cleanliness of the room have room of improvement, hotel management should implement pest control to prevent ants from infesting into our guest room. Room size is a quite small. TV channel is quite limited, I was expecting Cinemax, HBO Signature channel, and at least I can watch the latest movie during my 21 days stay here. The hotel does not provide any bathrobe, hotel slippers and body lotion, so do expect to bring your own. Can't expect much as this is just a normal 3 stars hotel.

The hotel is in a convenient travel area, clean and fully equipped. The hotel is next to a small park, making it look airy and comfortable. The size of the standard room is much smaller than in the picture and is smaller than standard hotels in Singapore. Also water in the shower the flow is not that strong

Nice and cozy hotel. Standard rooms are a bit smaller but comfortable for two. Location is perfect. There's bus stop just 2 minutes away. Breakfast has plenty of options but limited for vegetarian. Plenty of eating options in adjacent Zhongshan Mall. Staff is professional

The hotel is located at very beautiful place and best part is lot of food options though a very less option for the vegetarian people. In hotel also not that many options for vegetarian. The breakfast is rich blowout few good options for vegetarians. The room size was a bit small but quite clean and room service was also good.

Location is good. Taxis are easily accessible. The reception can arrange to book a taxi for you. Made a prior request of higher floor and given us the 8th floor only which is not bad because it has a nice view. The room is very clean. The hotel is very strict with check-out policy. Requested for late check-out of 1 hour only but was not given 😔. I am assuming even early check-in is not possible. Good thing we checked-in at night. 🤭

Stayed a few times at Days Hotel and have been very pleased with the service and the hotel on the whole. Shamala was very helpful when I checked in early with my teen and I was able to store my bags when I had a late flight. The location is excellent, close to malls, Novena Mrt and wonderful hawker centres. The room is well stocked , clean and comfortable. Will definitely recommend to family and friends. Best to book early too as they are usually booked up.

The staff was amicable and the cleaning service was exceptional. Our Iron was not working and when we informed them, they immediately changed it. Plenty of stores were within touching distance to buy whatever you needed. The hotel is located in a very calm and peaceful area. The only downfall is the distance to the MRT station.

Good hotel. The rooms are not very large. Service was good but slightly inconsistent at times. But the price is good. And it's close to Zhongshan Mall with a lot of food options.

There is two Ramanda on the same site and we have appparently booked into Days Hotel which is 3 or less start compared to the other which is 4 star. Need to press the housekeeping (green) button in order to have the room clean and fresh towel, this came as a surprise. Close to local cuisine and McDonald. No longer offer free shuttle bus to the train station (1.1km away).

As a 3 star hotel, it is decent but disappointing in terms of customer service. My room suffered a power outage for almost an hour and nobody came to rectify the problem despite calling in twice. I went down to the reception to let them know only to receive a nonchalant reply like it doesn't even matter. For the room decoration, it is decent as a 3 star hotel with a few old furnitures and a erratic water heater that works on and off. It is decent? Yes. Is the customer service good? Non existence. Will I come back? Absolutely no. Book at your own risk.

This in a quiet part of the city. But in terms of dining places, the area offers a lot of choices. There's a Mcdonalds right downstairs then many local foodcourts around. There are specialty restos as well both reasonable and high end price points. If you want local food, you'll have many choices here. The room is very standard but clean and updated. Staff is very helpful as well. There's an automatic money changer machine at the lobby which was very convenient, a self-service laundromat as well. Overall a very standard hotel. Good for short visits.

I recently had a stay at Zhongshan Hotel, and overall, it was a decent fuss-free experience. The hotel is conveniently located next to Zhongshan Mall, which offers a good range of food choices. I stayed there for a night alone for a personal retreat and found the amenities to be satisfactory. One thing that bothered me during my stay was the hair dryer provided in the room. The opening of the dryer was unusually large, which posed a potential hazard. When using it to blow dry my hair, I had to be extremely cautious as there was a risk of my hair accidentally getting sucked into the dryer like an airplane blower. It would be wise for the hotel management to replace the hair dryer with something safer. It doesn't necessarily have to be an expensive or branded one, just something that doesn't pose a risk. In addition to the safety concern, the hair dryer also took quite some time to generate hot air, which was a bit frustrating. I had to spend more time than usual drying my hair, and I was constantly worried about using it carefully. Improving the efficiency of the hair dryer would definitely enhance the guest experience. On the positive side, the hotel provided simple basic amenities like cups, bottled water, and toiletries, which were sufficient for my needs. However, it's worth noting that there was no bathrobe available in the wardrobe. While this might not be a big issue for most guests, it would be helpful if the hotel notified guests in advance so they can bring their own or make alternative arrangements. If you prefer to sleep in a bathrobe or didn't bring extra clothing, this could be an inconvenience. One aspect that could use improvement is the cleanliness of the carpet. During my stay, I noticed that the carpet could have been better cleaned. It's a small detail, but attention to cleanliness is important for a comfortable stay. Overall, Zhongshan Hotel offers a hassle-free experience with its convenient location and basic amenities. However, there are a few areas that could be improved, such as the safety and efficiency of the hair dryer, providing a bathrobe or informing guests about its absence, and ensuring better cleanliness of the carpet. With these improvements, the hotel would offer an even better experience for its guests.

Had a great stay in Days Hotel; the room and environment is very clean, the check-in/out process is easy and fast. I am very happy with my 3 nights stay at the Hotel: the room is clean, location close to market. all facilities available in nearby Bus and cab

Nice and clean room! So comfortable to stay in. More over, it's very close to a good park and a great monastery. A lot of shops for good food are available within minutes.

Room is very clean. Lot of tea and coffee sachets provided as complimentary, there is small fridge to store water. Everything was nice, but no hair dryer inside the room, might allowed to get it from room service. Check in check out was smooth, no problem at all. Gym available at level 2, view is nice if you get high level floor, also more quiet. If you get low level floor, it will be a bit noisy from the road, only a wee bit. You can even find holy bible in every room I think. Tap water here is ok to be drank. This is not a luxury 5 stars hotel so do not expect it to be one. No swimming pool as I remember. Everything was ok, price is expensive but maybe average FOR SINGAPORE. There is a restaurant near the reception, and this hotel is very close to a mall, so you can get food from the mall easily by walking. And close to public bus stop. The park is very clean, organized and very nice.

Clean and good value for money, surrounded by good food options. Do note the location is far from MRT station so you either walk 15 minutes or take bus. The front desk receptionist is a bit slow. It took me 30 minutes to check in 3 rooms. The queue behind me getting long 😅

This is a decent hotel. It is located in an area where there are very interesting cafes and restaurants. Nearby, there is a big restaurant in which you can select sea food and they prepare.

Good hotel. The room is small but ok for a business travel, breakfast was also good.

Just wanted to share with those who are serving their quarantine here.. The hotel seems very short of staff to operate the facility. So good luck with the service. And don't bother to order any grab food or deliveroo.. My food arrived at the hotel lobby at 6.40pm..its almost 8.30pm and am still waiting for he food to delivered to my room On day that of checking in, they forgot to serve dinner.. Took me numerous times to call them to ask for food but they keep saying its on the way.. Only got to eat at 9.30pm when one of the security personnel helped me to get the food when I talked to him during the swab. On the day of checkout, again understaffed. Lunch was not served that day and we were finally left off at 3pm.. Again their service center keeps telling you it's on the way.. My friends were kind enough to send me some stuff during my stay and accidentally sent some beer up. I know beer was not allowed and hotel manager say it will be kept and given to me during check out. Guess what happen, items were missing on last day during checkout. So convinient.. I personally don't think this hotel is suitable to be a quarantine facility.. Maybe they should stick to the normal hotel ops.

I did not stay at the hotel but was instead there to drop off some food for a friend. At the security counter, Ridhwan, who greeted me was kind, courteous and friendly. He accomodated my various request without hesitation. Keep up the good work!

Very good and clean rooms. Too good house keeping. Awesome buffet breakfast. Lovely surroundings. Was a memorable stay! Highly recommended. Amazing city view from few rooms 😍

I stay here for 14 days for home stay notice so far I feel very comfortable and nice environment. I love the food they serve specially the desert and dim sum super nice

I had a friend who are quarantine at your hotel and I want to send some food for him. When I arrived at the entrance, I try to ask the guard how to send the food and suddenly the guard reply to me with rudely and ask with high tone which room my friend stay and ask me just left the food there. No proper procedure. It so unprofessional and rude. I want to snap photo of the food also ask me faster snap. Rushing me for what. You thing I want stay there longer? No point to stay. I know I cannot go up and need to left the food to person in charge. But the way he talk and treat me very rude. I very disappointed with that kind attituded. I hope your side take necessary action. It happen on 08/12/21 at 3.30pm.

Was isolated here. Overall is good. Comfortable stay. Only some minor issue on toilet cleanliness, housekeeper may overlook it.

Extended my stay in this hotel! Location is nice, just beside zongshan mall where you can get your quick hunger fix, and grocery. Outside it has a park where you can chill. Near bus stations too. Neighborhood not too busy . Room view is just perfect. And oh, we love the ironing board 😂

Great location near lots of food! The gym had one machine and a lot of dumbbells. The washroom and shower in the room was super clean and the front desk was very responsive. Laundry was 10 dollars for wash and 10 dollars for dry.

Stayed here for one week. Everything was just “okay”. Staff wasn’t polite or rude. Room was small but clean. Common areas are clean but there’s a weird hollow wind sound sometimes. A bit spooky. PS There was no baby bathtub, which makes family staying a huge hassle. Anyway there is no space for a crib so maybe just skip altogether if you need space. Overall, not a terrible stay but nothing special either. Stay here if you need a cheap place to stay that is next to a mall.

ATM across the road at the service station Historic buildings just a stone throw away. Safe, clean well worth a look at around $150.00 per night . April 2022. A fine selection of food places and water holes all around the building.

It's a not bad hotel, room is small, rate is not so expensive. But the breakfast has a lot room to improve, especially on the taste and food quality. The baked beans has no taste 😂

Clean, bright, and comfortable! Spent almost two weeks here and its been a joy. There’s a laundry machine but quite expensive considering sometimes its not fully dry. The internet could’ve been better.

Hotel staff was rude (not all) only. I booked it for my wife solo journey and shes felt night staff was very rude, firstly jo greetings then didn’t show where the room is? She were told to find by yourself and unfortunately she forgot the charger and they even didn’t listen to her and just said sorry, we can’t help. Even she said that I’m leaving my phone with ya and they keep ignoring. Finally she made it in the morning when staff changed. I’m very thankful to that guy who let her charge her phone over there. Note: you need to understand the situation when someone alone travelling to new country and your phone is dead and she can’t talk to family? How frustrating it is. ( it is our responsibility to take care of our things ) but when somebody asking for help at least you says no in some manner. In a better way. That’s the customer service.

Lovely hotel .Staff were very helpful. There is also a laundromat on site. Loved the location too. So much of variety of food nearby. The convenience is indeed great. Comfortable rooms too. No frills such as Bell service but not an issue at all. The loyalty program is great as well. I used to go to Oasia novena frequently but there was no loyalty program at all there for the extra premium price I paid. The price per day is also perfect.

I enjoyed my stay here. I had a corner room to myself which was spacious enough and functional for a working traveler. The breakfast buffet was decent and the facilities were good too. I just wish they had a pool. The location is a bit far from the main city area which was the only downside but the establishments around the hotel were pretty good.

We loved our stay here. Amazing tasty breakfast. Only drawback is there is no pool, but you can pay and go to a near by one. Other than that room was good, nice view.

Best location and very well priced. Everything is good about that place. Rooms are big and have very big window which a bay seating and have study desk as well. Rooms were cleaned daily and on time. Everything is good still giving 3 stars. As even if you need to speak to the receptionist over call you need to call to their customer care and they connect you to them. Which I dont know from where and for what they have opted such a stupid communication system. Second thing the self laundry machine is not effective and the dryer is worst.

we stayed at the hotel a year ago. it was a wonderful experience. we intend to book 2 rooms in december, preferably with breakfast. please advise if it is a buffet breakfast or if it is not how will the breakfast be served?