Hotel Fort Canning image

Hotel Fort Canning

Hotel

Refined rooms in a high-end hotel with fine dining & a cocktail bar, plus 2 outdoor pools & a spa. People often mention room, hotel, staff, service, stay, wedding, good, location, clean, great,


Address

11 Canning Walk, Singapore 178881

Website

hfcsingapore.com

Contact

+65 6559 6769

Rating on Google Maps

4.10 (1.6K reviews)

Open on Google Maps

Featured Reviews


Frequently mentioned in reviews: room (53) hotel (52) staff (43) service (39) stay (27) wedding (19) good (14) location (14) clean (13) great (13)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 3/5 Heather D. 1 year ago on Google
    Surprisingly underwhelming. This hotel was recommended by two separate friends so we were confident in booking it for a treat at the end of our stay in Singapore. Unfortunately the main issue at Hotel Fort Canning is very patchy service - it ranged from excellent to downright rude. We booked a Deluxe Garden Room which we would not recommend. The 'private' garden is not private at all and is highly visible from the path and from the outdoor bar lounge area, where people also smoke. We asked to move rooms as this room was also quite noisy. We were happy to downgrade to a standard room and did not want or request any refund of price difference. I enquired at the front desk in the morning and was told that there was a room in the corner of the third floor which would be clean and available later in the day. Excellent. But when returning in the afternoon, initially the front desk supervisor said there was no room available; when I said I had been told we could have the corner room on the third floor, he then said those people had extended their stay. Eventually after some discussion, he snatched up a key, huffed and puffed and showed us the room (which strangely was available) - which was perfect for us. We then went and retrieved our luggage - no assistance was offered despite him again accompanying us to the third floor! Some bar and restaurant staff were superb, another was amazingly inattentive and clearly wished to be elsewhere. Overall, we felt it was overpriced for the level of service.
    6 people found this review helpful ๐Ÿ‘

  • 1/5 c l s. 2 years ago on Google
    The hotel that has disappointed me the most๐Ÿฅฒ A hotel completely neglected. The room and the photos are only 40% similar. The windows were all dusty and moldy. All around the swimming pool are peeling paint, broken tiles, which can easily scratch your feet, please be careful. The flushing place is too disgusting and dirty. Choose this hotel if you like moldy and dusty โ€ฆโ€ฆ The mattress also collapsed without support at all. It's time to get a new one.. ๐Ÿ˜กIt can't be a five-star hotel at all. Are you insulting the standards of all five-star hotels in Singapore?๐Ÿฅต In the beautiful parks and the beautiful English buildings, I really feel a pity for management negligence. ๐Ÿ™๐ŸปPlease trust everyone's poor comments, I believe that some good reputation should be accumulated in the past years. But I really can't feel that this is a clean and comfortable hotel. ๐Ÿฅต I hope that the team will work harder to manage this very historically valuable. This is really the most regrettable choice among the hotels I have stayed in. Please be kind to every guest who spends money on this hotel. Especially during covid-19. Do you really disinfect or even clean it seriously? I am very happy that I checked out! I have this thought right after 10 minutes of checking in.
    5 people found this review helpful ๐Ÿ‘

  • 5/5 LA J. 1 year ago on Google
    I had high expectations before coming here. Because British buildings looked attractive. I saw some bad reviews and was a little worried because the locals said it was "very old". However, I was very good at choosing this place. There is a large park where you can take a walk and the night view from the park is also great. The best accommodation for me who likes to walk. Capital Mall is also a short walk away. The cafeteria also has outdoor tables where you can enjoy cigars. The gym was very quiet and the equipment was good. I enjoy a happy holidays at port canning.
    5 people found this review helpful ๐Ÿ‘

  • 2/5 Sean B. 10 months ago on Google
    My experience of the service at Hotel Fort Canning was poor. More than once I could not find a single member of staff anywhere. Not reception, not the bar, not the dining room. No one anywhere. Some staff were friendly and helpful, others were not. I wonโ€™t stay there again Iโ€™m afraid.
    4 people found this review helpful ๐Ÿ‘

  • 1/5 Eunji C. 2 years ago on Google
    From the moment I stepped into the hotel, my partner and I both felt that we're not welcomed at all. When we walked in and approached to the staff, one of them was looking at the phone and didn't even greet, and both staff were not friendly at all unlike other 4 or 5 star hotels. Very poor service. Plus, the check in was delayed, for more than 30 minutes - this is not because of the long queue or any covid protocols, but it was because the room was not READY. Still can't believe this could be happened at the 5 starts hotel. Amenities were very poor as well - you may want to bring your own body wash, shampoo and conditioner. Didn't even have a robe. When we called the front desk to get us a robe, the call was not even picked up twice. The room was not clean. There were several dead bugs in the bathtub, and some stain on the bed too. Also, I'm pretty sure the marvel floor is not kids-friendly, because it's super slippery even for the adults. Overall, I liked the building design, but other than that, service, amenities, hygiene, facilities all were disappointing.
    4 people found this review helpful ๐Ÿ‘

  • 5/5 Joshua L. 1 year ago on Google
    Lovely hotel with great ambience. Staff were warm and friendly! Added bonus is the gorgeous fort canning park is right at our backyard. Truly an urban oasis! We enjoyed our stay so much that we came back the following day for an early Mothers Day dinner at The Salon. Mr Lee, Alex and Alvin took great care of us and ensured that we had everything we needed. Mr Lee also ensured that my two guests on wheelchairs were seated comfortably. More importantly, the food was tasty and portions were generous. Overall, a wonderful experience and will be back ๐Ÿฅฐ
    4 people found this review helpful ๐Ÿ‘

  • 4/5 Alinda T. 2 months ago on Google โ€ข 375 reviews New
    Yesterday I and my husband try to order a soft drink and ice cream, but we wait too long time, The room is large but the sound insulation is very poor. This morning I found the bedding sheet is not replaced, environment is nice and green, hopefully the hotel can improve them.

  • 4/5 Kerry H. 10 months ago on Google
    I loved the hotel but the service especially the receptionist at the check in desk needs improving. Too cold to be called a service. The room and pools were very nice. Wish they had informed customers how to open the room door to save our efforts. I tried to turn the very heavy handle and my neighbors told me they did the same. Breakfast was poor for a 5 star hotel. The hotel has characters and history which is unique. I recommend it but hesitate to give it a five star rating.
    3 people found this review helpful ๐Ÿ‘

  • 2/5 Fiona 2 years ago on Google
    Hotel was run down. Hotel service went downhill from what it was 4 years ago, came as a shock to me. Trays of eaten food were left outside hotel rooms for hours on end. It may feel like a 5-star hotel when I first came in 2016, but definitely not anymore.
    2 people found this review helpful ๐Ÿ‘

  • 1/5 Hami K. 9 months ago on Google
    Went for a wedding dinner and i can safely say it was the worst wedding service. 1. Dinner started 2 hrs late 2. Not all the food items were served 3. Had to ask for the items to be served for 5 of the dishes. 4. When asked for the food dish, server asked back, โ€˜thereโ€™s such a dish?โ€™ 5. Unprepared servers 6. Insufficient food for all the guests 7. Food upset/ poisoning for all my family members.
    1 person found this review helpful ๐Ÿ‘

  • 1/5 Brian L. 2 years ago on Google
    Good: Breakfast was good Staffs are friendly Bad: Room cleanliness was horrible, dusty bed linen, dirty floor Request for baby cot and bath tub, only baby cot was arranged, no toiletries for my infant baby when we requested for baby bathtub =( Baby pool was extremely flirty, my girl fell sick and had fever for 3 days after her swim. Carpark look like it hasn't been wash or swept for months. Definitely not worth $670 for 2 nights stay. Wonder is it really a 5 star hotel.
    1 person found this review helpful ๐Ÿ‘

  • 5/5 kusumawati S. 1 year ago on Google
    Beautiful hotel with lovely service. Read Google reviews before deciding. Honestly , Im glad I gave this one a chance. Rooms were sparkling clean, service was impeccable. Check in was speedy and immediate(need to put a small deposit). Got the ground floor room which is facing the garden. Everything was great. Room service was fast and although they forgot my wine bucket, they were very quick to recover it and I got it within 5 minutes. One thing that didn't impress me was the selection of channels. A little outdated and limit. But it was not a major factor. The breakfast buffet spread was fine to me. Again, I'm not a fussy person so I felt that the variety was a good mix of Asian and western breakfast. Overall, a really pleasant stay.
    1 person found this review helpful ๐Ÿ‘

  • 5/5 Foo I. 1 year ago on Google
    Provided an excellent service. Staff were.extremely helpful and well trained for an emergency. My husband fainted during a wedding. Staff were calm and provided assistance.They were equipped with the knowledge to handle the situation well. Thank you so much.
    1 person found this review helpful ๐Ÿ‘

  • 5/5 sitonmyhands 1 year ago on Google
    Wonderful service by the staff from the front office, concierge and The Salon. The stay at HFC was plus as it is peacefully and neatly tuck away in Fort Canning Park yet still a stone throw away from the malls around. Glad to have booked the premium room as it overlooks the park and the size of the room was perfect for our stay. The mineral pools were clean and I was not reeked of chlorine smell after the morning dip. Oh yes and the bath tub is huge๐Ÿ˜Œ
    1 person found this review helpful ๐Ÿ‘

  • 3/5 Claudia B. 1 year ago on Google
    This hotel can certainly improve a lot, but it will take some work. Negatives - All staff with the exception of housekeeping were inattentive. Attending breakfast at Salon most mornings staff member was on their phone at the desk. Also had one staff member having a loud telephone converstion in the middle of the room. Take it elsewhere!! Breakfast was bland and on quite a few occasions we had to ask for milk/juice/fruit to be replenished. If you are going to give guests a slip of paper to order eggs, at least come back and collect the order. Special mention to the woman who turned up to breakfast in her pyjamas. Really!!?? Checking in staff really didn't seem interested. Want to borrow an umbrella? Well fill in the paperwork and if you lose it you are charged $30. Never had this at other hotels we have stayed. The process to get pool towels is ridiculous. The towels also need to be replaced. They were threadbare. The pool area itself is a great size however the lounges are the most uncomfortable we have ever sat in. Also, the umbrellas and day beds need a good clean. Issues with the room was the sliding door to cover the toilet or shower. The toilet was small i.e. not great for a tall person. The decking outside our room (garden room) and around the hotel was just outright dangerous. Many of these boards were no longer fixed in place and many were damaged and need immediate repair before a guest or staff member sues for injury. Positives - besides the sliding door and size of the toilet area the room was very comfortable. Daily service staff were terrific. Gardens and location were beautiful. Will not be returning.
    1 person found this review helpful ๐Ÿ‘

  • 1/5 Nick C. 7 months ago on Google
    Suggestions for your hotel to ensure the 5 stars advertised actually match the service: 1. Prioritise the customer, not the business entity. 2. Treat loyal customers with respect and welcome them back, acknowledge them. 3. Man the front desk and phone. 4. Hire more staff, you're obviously overwhelmed. 5. Train your staff in customer care and communication. 6. Interact with customers on a face-to-face basis. 7. Don't threaten customers. 8. Visit a 5 star hotel and learn from how their staff conduct themselves. 9. Consider negotiation and offering alternative solutions rather than just saying no. 10. Don't tell customers that your wages are more important than their grievance. 11. Reconsider your rating and room rate, both are too high for your current level of amenities and service. When I was a guest last time the manager then (gone now) acknowledged all the issues and said there was lots of work to be done... none of it has been. None of the issues highlighted on any of the previous reviews have been rectified.... more than 5 months ago these points were raised. This hotel is operating way below the standard required of a 5 star. The customer care is arrogant and complacent at best. I have always wanted to give HFC the benefit of the doubt but this is the last straw. I will never stay again.
    1 person found this review helpful ๐Ÿ‘

  • 3/5 Tom i. 7 months ago on Google
    The worse customer service ever ! The guy who handling the check in is so rude. Ordering you to seat with a rude tone ! So unacceptable ! Management should take serious action to this guy! I watched how he rudely handling chinese guest who hardly can speak english. How bossy he was ordering them. Really, please call me, he will ruin your hotel reputation if you let this behaviour in your front line staff. The feeling when you arrive is already so cold, no greating what so ever. I can see a staff with uniform just chatting near the entrance but no greating what so ever and let you wondering for receptionist. Perhaps its late evening (10pm) but never have this bad expirenced before with other hotel even with lower star. Room was okay, clean and acceptable. Check out staff was friendly.
    1 person found this review helpful ๐Ÿ‘

  • 5/5 Roland J. 2 months ago on Google โ€ข 15 reviews New
    If you love nature and are looking for a green oasis right in the heart of noisy and hustle bustle Singapore then look no further. The premium rooms are super stylish with bright windowed bathrooms. As the hotel is part of the members only Legends Club - it features 2 large outdoor pools and a state of the art gymnasium. Staff are friendly, food is reasonably priced and delicious, so all this makes choosing HFC a no brainer for me when I visit Singapore.

  • 2/5 Xavier G. 9 months ago on Google
    Everything seems off. While the hotel seems niceโ€ฆ.the staff are nonexistent. I arrived, unloaded my bags and sat in the lobby until someone finally showed up to check me in. Maid service is hit or miss. Some days you just wont get it. The hotel is a ghost town after 10pm. Good luck finding even a securty guard or night staff. If I had to guessโ€ฆthe hotel was recently sold, and the new owner replaced management and fired half the staff. Which is sad because the place has potential. But I firmly believe new management has no idea what they are doing.

  • 3/5 Francesca 11 months ago on Google
    Honestly I was expecting more from a 5-star hotel I have been in places with less stars but more service and comfort. The room size was overall small and not enough ligh, bathroom was nice but if you leave the curtains up, other people could see you from a window facing our bathroom. The dark "pillows" on the bed were very ugly and useless Only 2 bottles of water in the room, out from the fridge, so we needed to chase the reception every day to have our 6 daily bottles. The bad was very comfy. Overall, overpriced

  • 5/5 viv 9 months ago on Google
    We lunched at The Salon. Uncle Lee, the wait staff, is amazing, he may be an elderly employee, but we really appreciated his warm and kindness, so fast, so efficient, and do hardworking! Thank you, Uncle Lee!

  • 4/5 Khairul Nizam Abd J. 8 months ago on Google
    This random staycation experience was a very refreshing one. We definitely look forward to coming back again next time. But must ensure we are well and better prepared than last night!!! The location somewhat provide a canny feeling to thev overall atmosphere.. Haha-haha!!! Better to keep mum and ignore my ownself emotion and feeling..

  • 5/5 Nathaniel Raphael H. 9 months ago on Google
    Organised my wedding here at HFC and had Jasmine as my liaising from the hotel. The service and proactive attitude shown by Jasmine, the lunch service team and the AV Manager, Rizwan was amazing and we are very happy with the delivery! Just a small feedback: I believe that if the hotel invested more staff, the event would be even better! Food wise for our wedding lunch reception, we had an 8 course Chinese lunch menu, some of our guests were provided halal and vegan menu too due to dietary requirements. Most of our guests and I agreed that the food was great, and that it exceeded their expectations! Full compliments to our chef and the kitchen team! The bridal suite that we upgraded to was amazing and exceed our expectations! Only a minor feedback that the small round pillows on the bed looks like trash bags at first glance, so perhaps HFC could look into replacing how that pillow looks! Overall, my wife and I had an amazing journey with HFC and they have executed our wedding solemnisation and lunch reception beautifully! The staff at HFC went above and beyond and we are grateful for all the hard work involved!

  • 1/5 Dawn 7 months ago on Google
    Not my first stay here and have to say I was extremely disappointed this time round. I'm still staying here at the moment and feel so inclined to write this because of the extremely horrible first day we encountered. Our check in was so badly delayed despite being second in queue as there was only 1 staff tending to the registration. We sure thought that was just an unlucky moment for us because the customer before us was making a fuss. We waited for 40mins but let it go because the poor staff was obviously distraught. Later that night about 11pm, we tried to get a bottle opener and was told the entire hotel does not have one because the restuarants was closed? I questioned the reception and lo and behold, they have them and begrudgingly brought it over. But said it's the only one in the whole entire hotel and we need to open the bottle now and return it immediately. Fine, whatever. The worst part was the fire alarm rang twice in a night. Once about 12AM and once at 3AM. There wasn't even any announcement saying it was a false alarm, causing unnecessary panic in customers. This place is obviously severely understaffed, overworked staff which inturn gave extremely poor service despite the expensive room prices. Compared to my past experience, i will not be coming back again

  • 4/5 Sherry K. 6 months ago on Google
    I love my staying there. The location and the room is beautiful for the price. Similar room will cost more than 400 sgd in Singapore. But to be honest, there are some disadvantages that make the room worth only 300 something. But I still recommend it! The table is a little bit dusty. The blanket already wear and tear. The front desk gave me a room number thatโ€™s already occupied. Good thing is that the key cannot open the door. Itโ€™s just that I have to talk to annoyed couple and explain that it is not my fault that I try to open their door. Ha

  • 1/5 reap e. 6 months ago on Google
    This review isn't about the hotel. I have attended a wedding there and the waitress/waiter service provided there was horrible. She/he would just toss the utensils and make a mess out of the food on the table when serving. Oh, and did I mention that they hired part time kids to do the job?

  • 5/5 Pamela F. 6 months ago on Google
    Booked HFC for our wedding. Loved the location that is a little hidden away from the bustle of the city yet a little haven for a romantic getaway. Loved that it was a colonial building that was preserved. We liked the spaciousness of the rooms as well as the stand alone bathtubs. Had booked the hotel for the wedding after a staycation more than a year ago. The room was marbled in the toilet and wooden in the room area. It's hard to maintain such features but I think it was great. Lastly, the personnel at hotel fort canning was awesome and attentive to our needs. Jasmine Ang, Nelson and Hosea as well as Rizuan made our arrangements hassle free. Thankful for hotel fort canning ๐Ÿ‘๐Ÿผ๐Ÿ‘๐Ÿผ๐Ÿ‘๐Ÿผ

  • 3/5 Daphne S. 5 months ago on Google
    This review is for a wedding reception held here at the function room, instead of the hotel stay. Attended the wedding reception here and experienced rather low level service. Waiters were pretty inexperienced. However, the food was not too bad. Location was OK.

  • 1/5 Farhan R. 5 months ago on Google
    Looking at all the bad feedbacks, they are all mostly about their staff's customer service. Here's my experience. When i first arrived, I asked their staff, Jegan, for the directions to the Lavender Ballroom on 6th November for my school staff company event. He brushed me off and told me to contact the person in charge because there were 2 person waiting for him. He could not tell me where to unload my items for the event. I went to Lavender Ballroom and approached Nelson Chew and he did not smile or say hi at all after i approached him nicely. He stared dead at me into my eyes and explained to me trying to brush me off like I am insignificant and its as if I am spoiling his mood. I really dont expect high class treatment but atleast talk to me like a normal person. Such an innocent question but receive this kind of response from not 1 but 2 staffs. Out of all the hotels in SG, cant believe this kind of attitude comes from one of the most reputable hotels in SG. It is very embrassing and disgusting. Please RETRAIN your staff!

  • 2/5 Tingting L. 5 months ago on Google
    It was a traumatic experience during my 3D2N stay here. There were a lot of ants in the sink during the first night when there were no food there at all. I thought it will be gone soon but there were still few ants there the next day.. On the last day, I saw a big fat cockroach in the shower room when I was going to the toilet. My husband called housekeeping but they still did not come when we waited for very long. So I went out and asked for housekeeping staff who was at next door to help get rid of the cockroach. After that I requested for late checkout. However, at 12pm the housekeeping staff just barged into our room. He said that he was not informed about the late checkout. Luckily I was fully dressed. This is the first and last time that we stay in this hotel.

  • 5/5 donny2k 3 months ago on Google โ€ข 6 reviews New
    Good location, far away from the crowds. Great hotel if you wanna take a break from city views. Nice and large room, good breakfast, excellent bathroom. However, it is quite a far walk down if you are looking to visit the nearby malls / cafeterias. Overall a good experience.

  • 2/5 Kenneth S. 1 year ago on Google
    From the time i received a negative reply from the Hotel after my booking i know that this is a bad decision to choose this place for my proposal. I have informed the Hotel that i am using the room for my proposal. Instead of receiving wishes i was told that they have strict rules on setting up in the guest room. Yes, the rules are there but cant you just write it in a way that as a guest looking for a nice proposal location but suddenly dampen with such reply. The email after that from the Reservation Manager did worst. The check in staff had no smile on his face and was in my opinion not the best to serve as a front counter staff. There were 2 staff who greeted me and the rest of the staff in that hotel will treat me as invisible. The room was beautiful and clean but the exterior of the window was totally unacceptable. Traces of wear and tear were observed in the room. The bathroom was huge but the marble flooring can be very slippery when wet. The facilities were old, swimming pool area but other facilities were generally okay. I booked the room during the Christmas weekend and not many guests around. However, if you want to book the room for parties and propsal, please take note of their strict rules in decorations and using of fairies lights.

  • 5/5 Henry L. 2 years ago on Google
    I chose HFC for my wedding because of the historic facade of the old military building enclaved in lush greenery of old trees. I upgraded to a Studio Suite for my wedding package and added another Deluxe Room for my groomsmen. Both rooms turned out to be nice with bathtubs. Like many hotels these days, the toilet/bathroom lacked privacy. Old buildings also doesn't have fancy elevators/escalators. What they lack, they made it up with fantastic staffs. Thanks to Kelvin, Cheryl, Nash, uncle Lee, Nelson, and many others who made our wedding and 2-days stay a memorable and fantastic one. Food is also great

  • 5/5 Chua De H. 2 years ago on Google
    Appreciative of the courteous and attentive staff. The rooms are really nice!! Also, they called me back regarding a missing necklace for me to collect at my convenience.

  • 3/5 D D. 2 years ago on Google
    My hubby surprised me with this staycay during our ROM. While we liked the room and the location of the place as it was just walking distance to and from ROM, I was a little bit disappointed with the service there. We had told them in advance that it was our wedding celebration, and they told us the rooms were fully booked so we were not entitled to an upgrade. They were not. Nothing was also given to us as a celebratory gift/surprise except for a simple decoration of the room. I thought perhaps the hotel could have put in a little more effort and thought into it, as I had stayed with many other 5 star hotels like Marriott that never fail to make us feel incredibly welcomed and happy to celebrate special occasions with them, much more a wedding. Oh well, still did enjoy the stay overall, just definitely disappointed in that aspect.

  • 2/5 Vicky Chen Tan Hui Y. 2 years ago on Google
    The room was beautiful and so was the location and view. However service was very slow and lacked. They weren't rude. The service simply wasn't there, like no one. Despite doing the checkin online we had to wait 20 to 30 min and queue to get in. One would have thought to suggest early check in (even if room isn't available) as an option rather than getting every guest room check in at 3pm. I highlighted was my partners bday, cake wasn't delivered they did try to reach out next morning w a note on the door. They should have called or sent something another time rather than that. In other hotels they would have the cake when you arrive or during turn down service. The salon and bar had terrible service. The young staff, appreciate might be on traineeship asked if I wanted to get her manager just to get an order of a tea in a pot. Staff missed our 3 orders during our dinner despite us being the second guest out of the 2 tables in the entire restaurant. How could this be missed given its only 2 tables?! Staff was generally polite and nice but the overall basic service lacked. They tried to compensate w free drinks. There was only one staff that felt cared. Young Chinese woman w pony tail and glasses who remembered us during dinner service and breakfast who even tried offer a complimentary meal and offered the free drinks despite her actually not being our waiter that night. She stepped up. The rooms whilst nice, stunning view (which btw isn't one way tinted. Everyone can see into your bathroom from the lawn just fyi lol in case you go commando thinking you aren't seen) air con was v loud despite on low fan speed, and the blue light v distracting, only slept for 2 hours. The swimming pool was hard to get to. Never got a shot to try it tho was pretty in pictures. The breakfast food was super average, coffee was bad, the service terrible w the young part time staff. Basic cutlery wasn't provided, took long to get anything we asked for, and sub par in terms of flavor. Dinner at salon was very 3 out of 5 w no memorable dishes and probably the worst paella I had, dry tasteless though doused w probably $50 worth of saffron lol. We had higher expectations given the beautiful location, and higher price. It was a real let down esp given its birthday celebration. That said the view, location, and room was very pretty. Wished the service was better to match the hotel. To cap it off the power went out at 12.15pm despite us having an extension to 12.30pm. Rude! Can don't be so kiasu.... srsly.

  • 5/5 efah n. 2 years ago on Google
    Hotel is really amazing! Near a beautiful park with plenty of historical memories. Beautiful Insta worthy photos can be taken here, Stunning! Near dhoby ghaut mrt, walking distance and walking distance to Clarke Quay and other eateries too around the vicinity. Ambience around the hotel and outside hotel is absolutely stunning..the colonial feel is really great as it made everything so nostalgic. Check in and check out was smooth no glitches or unnecessary hold ups. Staff were absolutely friendly, kind and dedicated. 2 big Pools which are superbly clean(no chlorine smell as they used chlorine free water) Room that I stayed in is absolutely gorgeous with deep soaking bathtub, separate shower and best of all bidet spray! Many hotels do not have bidet spray despite being 5stars. So this is absolutely wow factor for me. High ceilings and good room size. Peaceful and calm place to stay in my humble opinion. Staff worked so hard to uphold the hotel's standard. Well done and keep giving your best! Good luck and I am hoping to stay there again really soon with my family.

  • 5/5 Cantona O. 1 year ago on Google
    Amazing place. By far one of the best places in Singapore Iโ€™ve stayed. Bathtub was bigger than the usual ones you find in other hotels. The only downside I could think of is if you do not drive, can be a hassle to walk here from the nearest train stations.

  • 5/5 Azahar N. 1 year ago on Google
    Had a 3 day 2 night staycation with my loved ones and we really enjoy our stay for sure. Interior is definitely beautiful and comes with a huge shower room with city view. One thing that i love the most is that the room that opt for comes with high ceiling which makes the stay much more pleasant. Highly recommended for those who prefers a more relaxing stay. Did i mention Fort Canning Park is just right at the back for the hotel? :)

  • 5/5 Lim P. 1 year ago on Google
    Wonderful experience at the hotel. Overall a very pleasant stay. Great location - I especially enjoyed the walk around Fort canning and even to city hall. Room was v clean and comfortable to stay in! Better for couples than family imo.

  • 1/5 Lee A. 9 months ago on Google
    I was at my friends wedding . The service is very slow due to storage of manpower . Im running up to take chopstick , cause of the preparation on the table don have . And waited for so long to get it . Most of the things also empty, vinger for shark fin was empty, thought should be is refill full when serve customer to be seated ? 2 waiteres serve 5 table . Very bad experience. But I can say the food is really good ๐Ÿ‘๐Ÿป oh ya , forgot to mention , today is Saturday and they short of manpower . Iโ€™m feel the staff waiters is very poor things . Run up and down like crazy. But they overall stil give great attitude towards our needs . Just to feedback to the management, pls don cut cost and make the wedding service worse

  • 4/5 S T. 1 year ago on Google
    We were initially assigned a Deluxe room on level 1 without a view, and with neighbours causing a ruckus (soundproofing was bad through the connecting door). Thankfully, the wonderful front desk managers Sashi and Vijaya kindly helped us to move to a much better room on an upper floor. Thumbs up for their good service! It was a pleasant stay thereafter, and we were impressed by how well-equipped the gym was.

  • 5/5 Riduan Omar B. 1 year ago on Google
    For those who opt for serenity. Bask within the bit of nature within the outskirts of the concrete jungle. A stone's throw to pubs and eatery and bits of entertainment by the river; if you don't mind the tranquility walk. An indescribable back in time ambience of a colonial building. Wonderfully friendly staffs; awesome service. Safe parking within the premises; but depending on package of stay, will be entitled to complimentary parking; check with front counter staff. Room clean, comforting, refreshing restroom amenities, accomodating and helpful housekeeping staffs. A wonderfully wondrous wonderful stay!

  • 5/5 Derek O. 1 year ago on Google
    My stay was amazing here. The gym and pool were great to workout and stay active in the mornings. The location was also excellent as it was right by orchard road and only lesson a ten minute walk. The hotel is very boutique like and catered to all needs that we had when requested. Breakfast was great as well with a good selection before going out to explore more locals foods and markets. The fruit was fresh and desserts were amazing! The rooms were also very nice. Comfortable bed, really nice washrooms, and very good housekeeping too. I highly recommend staying here as the price is very reasonable and having the park while being so close to the main street us perfect.

  • 5/5 Mariya A. 1 year ago on Google
    Hotel fort canning was a nice experience. The building of the hotel is all new and refurbished. Very clean and comfortable. Bathroom had a nice bathtub along with a shower. There was an open space with a dressing table, the windows could be opened in that area.

  • 4/5 Emer C. 1 year ago on Google
    Loved staying here. Rooms are fabulous - well appointed, tubs and beautiful views. The spa is gorgeous with cool outdoor showers. The location is fantastic in the middle of the park with a really lovely setting. It is also super close to the MRT and orchard road. The amenities are a little tired and I think with covid they don't have a mini bar or cushions/towels at the pool which I think could elevate but overall fab.

  • 3/5 Petra J. 11 months ago on Google
    Unfortunately, after staying at the 5 star Banyan Tree Bangkok, we found HFC underwhelming and not deserving of a 5 star rating. Breakfast is really a 3 star affair, the pastries were not very inviting, the cereal selection limited and the coffee was by machine. Sorry to say this property is tired, grubby and shabby in parts and could do with a general make over. The rooms were good if not quirky, the location is excellent and the staff friendly. The MRT is nearby as is the โ€œBattle Boxโ€ museum and gardens.

  • 4/5 Buschauer 9 months ago on Google
    Hotel Fort Canning is a charming boutique hotel, exuding history, nestled within central Singapore. A serene haven, it is perched atop a hill, requiring a 10-minute uphill walk from the nearest MRT station. The rooms are generous in size, and the bathrooms are luxurious, boasting splendid views. However, my experience was slightly marred by a persistent musty odor in the room, which only subsided after cranking the air conditioning. The amalgamation of historical elegance and modern amenities make this hotel an attractive option for travelers who don't mind a short hike.

  • 1/5 Si Kai T. 9 months ago on Google
    Went to an Indian wedding dinner today. Comments: - a disaster for stroller. From douby ghaut mrt, either carry the stroller up a flight of stairs (after pushing up the slope of fort canning, or push further up the slope, and onto the road to enter to lobby. - a dinner disaster. 7pm suppose to start. Started 1st course at 7.30pm. At 9pm, only 2nd course. Had to leave with kid after eating starter and drinking meatless vegetable-less soup. (Side note: went to level 2 corridor. Stale air)


Call +65 6559 6769 Open on Google Maps

Trends



Last updated:

Similar places



Similar Hotels nearby

Last updated:
()