Had a terrible experience with the sales staff there. Hard-pressure and sleazy sales tactics. Had to cancel my own card just so that I didn't get erroneously charged for the following month's membership. Ridiculous scam tactics by the sales staff who tried to trick me with the T&Cs of a contract which never applied to my existing 7-day trial contract in the first place. Tried to get me to pay for 2 extra months of membership because I cancelled too late according to their contract, when that contract was a completely different contract in the first place. Be weary of their phony sales tactics and please read everything on your contract before signing anything on the dotted line. They will take advantage of you if you don't.

One of the smallest Fitness First branches. It is conveniently located in Bugis Junction so, inevitably, it can be very crowded. The facilities are not as well maintained as those in the other branches as evidenced by the many treadmills and some cupboards that were spoilt. The dumbbells were also smelly. Overlooks Bugjs+ and Bugis Street.

Be weary. I had the same bad experience as some of the reviewers here. They are very hideous. They did not run through the fine print with me and I thought my membership is 3 months. When I message the manager to say I'm not continuing with the membership. He said remember to cancel at the counter but didn't specify the consequences if I am late to do so. They debited my credit card ion 1st April and I only found out mid month and I informed them now they tell me they are charging me another extra month because I didn't give them one month notice and it will only take effect now. Pls be mindful of their hard sell and hideous sales tactics. They had been trying to reach me to pay up that extra month. How desperate is that. I also do not like the trainer's service. When I say I am not continuing with his training sessions, he gave me a "black face".

I'm not sure why the gym have such low review, maybe it's an old review. The current state of the gym is great, there are plenty of machine and free weight to use at this place. The staffs are friendly and helpful. The locker room is spacious and worth taking a look at if you are looking for a gym. It's pricey though I pay 170 SGD per month last time I checked my statement.

Great fitness first branch. Not so big, but I love the layout here. The locker room is big, too bad this branch doesn’t have a pool. But other than that, this one is lovely and it has a perfect location

Not even worth 1star. Operational and Ethical issue Bought the PT package under Torrus Ng. I had been advised to purchase higher rate under freedom so that can be extended even expire. For extension need to call service Center and Bugis but keep on lying over the call and no actual follow up. Take more than two weeks no action was done. Even the sale manager at Bugis lie over the phone that she send the email to me infact none. Be careful while you sign up anything even for membership. Their service changed once they got the money. Don’t trust PT as well. Because they changed once this happen as they already earn commission and they don’t care next. Fitness First is the worst one. Added in Instead of solving the issue FF Bugis club manager Samuel Tan checked my job profile. My job profile is not related to my gym membership and FF has no right to do so. I had raised the concern to GM and tried to cover that my profile may pop up and he might accidentally click on it. There is no connection that my job profile will pop out on PT page. But I let it lapse as don’t wanna to go so much trouble to SUE FF. Not worth of my time.

Julie never failed to brighten my day, her positive attitude every morning really makes a huge difference and the fact she remembered my name after my first couple of weeks was so lovely! I was only in Singapore for a month on a business trip and found the fitness first website the easiest one to sign up to. The gym itself is pretty good, it had everything I needed and since I went first thing in the morning I never had to wait much. Although only having two squat racks and one benchpress bench would mean you have to wait in busier times so could be improved. Enjoyed my time there so thanks everyone, Julie especially!

I like this outlet a lot. The high ceiling makes it feel spacious, there's a nice range of equipment, and the changing rooms are clean and well maintained. Located in a nice central location and accessible via MRT through sheltered walkways.

the staff here aren’t friendly. Too busy chatting when I’m coming in and isn’t bothered to greet or give me towels. Only the Chinese lady is nice. Disappointed. Small gym when it’s busy and all the cardio machines seem to have issues. I liked virgin active better

I came here as guest as an Australian FF member (had to pay a day fee). Julie was very friendly and ensured i knew where everything was. If i lived here, I would be a member here. Great facilities and equipment.

Not the most well equipped gym But enough for those around the area

Spacious with a blend of equipment for serious lifters and variety kinda folks. Only gripe is that free weights area is too small.. no space to stand around. Coulda done with 3 squat racks like Paragon. Stretching area is spacious. Great vibes for classes if u need that. Overall A for convenient location and equipment variety for a commercial gym.

Nice big gym, but 53 SGD for 1 day. Absolutely insane. And they would not tell me the price for a month without sitting with a salesperson.

Good crowd and decent clean facilities. Excellent group exercise timetable

One of my favourite fitness first gyms. They have the basic cardio and free weights but they also host a variety of cool classes like Hero and Spartan training where you really can get a good workout that burns but feels good, they utilise differ t equipments and exercises that helps to make working out not dreary. The toilets and locker room are neat and clean and the steam room is good and hygienic. Definitely a gym to check out.

Fitness First (FF) Paya Lebar (level 2 Sibg Post Centre) is cool. Though not big in terms of floor area, it has a nice ambience similar to the newer branches such as Bugis and gas with the full range of FF machines

Nice gym, just that it's getting crowded. Hopefully the new up coming in Paya lebar will help to distribute the crowd

I Come here frequently

<Pros> Very Large space all equipment is new Clean and wide shower and changing room <Cons> Far from city center Large space but not many machines Pasir Panjang MRT 3min Machine is Precor

How many years was that Bugis fitness first? Membership fees keep increasing but the equipment here is old, rusty and outdated. So many duplicated equipment why not go and update yourself and learn what is the trend now. Instead of coming out some useless feature to ask more money from us.

After I officially cancelled my membership ending on 30 June, and got email confirmation on the cancellation, an agent came over and said if I sign up for two more months, I can get 50% off the normal membership fee. I informed that I would leave Singapore and asked about July only, and he simply replied "ok". I assumed that he didn't bother renewing for one month for 82.5 SGD, as no email confirmation of a renewal, not even verbal confirmation from anyone followed -until I found the transaction of another month's fee in my bank statement. I asked them why I was charged while nobody informed me about the renewal, and they said I asked for it. I didn't use the gym after my assumed date of cancellation as I wasn't aware that they just renewed for another month, but they refuse to refund. I read other reviews and realized that I am not alone. But this made me think that consumer protection laws in Singapore are not adequate. That's why they can charge you like this without giving you enough notice, and maintain that they did nothing wrong. That's why these unscrupulous behaviours at gyms are never explicitly punished. For sure there are righteous people who do things the right way but the reputation of this industry is being constantly compromised by these behaviours. I am shocked that someone can charge from your debit card registered in their system just by saying an ambiguous "ok" on WhatsApp. Very disappointed with how these people do things and feel obliged to share this experience with anyone who are new to Fitness First (maybe other gyms in Singapore too), especially who are not familiar with all these discount tricks, so you can take the necessary caution.

Very accessible, friendly staff, great trainers

Bonus: Open every day and has Air Runner! Update: Some of the ff branch is degrading as the time goes. Smelly Tshirt in some of them, shedding fabric from towels, Faulty Equipment (The inclined bench press seat is faulty for many months already), dusty hair dryers.

Enjoyed exercises.

I called a few times but no one picked up the calls.

Too crowded , too Castrophobic

Machines are in a terrible condition , lousy experience.

This gym is well-maintained and in a convenient location. It is most spacious compared to some of FF's other branches but does not have a pool. The attire and infused drinks are always nice to have.

Great facilities for workout 💪

Good equipment for functional workout but lesser machine.

This is one of newest and best maintained FF platinum gyms around. Plenty of space for all kinds of activities, including 2 class studios. The gym has a good spread of weight training equipment and free weights. Also comes with a monkey bar and boxing bags. There are also ample treadmills available. Definitely worth a visit if you are a FF regular. Attire is provided.

I am so disappointed!! by all these things that happened. Let me explain myself on why I end up joining as member for Fitness First. I know Anthony (Sales person) as a friend from another friend. March 10,2020, I was invited by Anthony to come at fitness first Gym Bugis Branch, when i reach the premises, he automatically gave me a towel and outfit, and he bring me inside to see the gym place. After that he started persuading me to join as member eventhou I've told him many times that im not ready to join membership as i was planning to go overseas from March 26, 2020 till April 6, 2020 then. But Anthony insisted that i join immediately and he said that he can ask for a delayed start if I join now! In addition, he even drafted the letter using my email account and sent it to fitness first manager assumingly that i am the one who asking for delayed start. Here's come the important message. Anthony failed to mention and go thru with me the terms & conditions and that there will be no refund after 7days upon signing up. Anthony only explained to me about the benefits of gym when I sign up. After all that talking about benefits, Anthony brought me to the front office and again asked me to sign the agreement in a small gadget on which i cant even read & didn't managed to read coz he kept asking me to just sign it!! I believe as a representative of Fitness First it is his responsibility to let me understand and knows about the terms & conditions first. Which he failed to do so!! After much persuasive, i reluctantly sign up for Fitness First member and paid the amount of $148.98. Anthony had invited me to Fitness First for second time to sign a form?? i came, and i asked him what should i need to sign for? then he told me all about the discounts that I'm able to benefits if i sign up with AIA vitality since I have an insurance with AIA as he claimed that I would be able to have more discount as AIA vitality member. When all that done, few days later i was shocked that Anthony had informed me to pay another $11 as an amount payable for the month of April 2020. I didnt know what was it all about. So i was really confuse why i have to pay when i already paid $148.98 and i have not even start my session yet. So with all that being said, I really want to be refunded and I do not wish to be a member of Fitness First.

Nice place and it is quite big.

This is a new fitness first, went to take a look just for fun. This gym seems to be focus more on weight lifting and open area circuit works. There are minimum trackmills and stationary cycling works. However there is a huge staircase which you can carry heavy objects, practicing Cross the overhead bridge is no longer a problem

The front desk 's staff are rude. Pls fitness' s management train them to be courtesy with the Gym's membership including me 😔🤔

The trainer named Kalai and Shaikh very helpful and professional

Great gym with 2x squat racks and 2x deadlift platform. Treadmill can incline up to lvl30 as well 👍

cool

Near amenities

I love the place and setup

Time listed 10pm, closed at 9 already, wasted

This is one of the best Fitness First outlets. It is spacious with high ceiling. Classes are relatively easier to book. Instructors there are friendly and seem more competent than those in some other outlets. Location is good. But can get extremely crowded on weekends and evenings on weekdays.

Be very careful if you’re thinking of joining. They tell you all the great things, take your money, then you try to book to join a class (no walk ins) and every single one is booked up days in advance. After 4 days and unable to join 1 single class, resigned membership and was forced to forfeit 50% of initial fee. This is totally absurd. Worse is the attitude of the “manager” at the front desk... easily the least customer focused person I have encountered in years. She couldn’t care less. Happily points at the fine print on the contract and virtually laughs at you. It’s people like her that reinforce the impression that Fitness First treats members like disposable garbage. Do yourself a favour and join Virgin Active. The identical cost, friendly people and way better gym!

Not so complete in terms of facilities

Big gym, have the basic stuff and more but it always seems stuffed even when there is no people. Some staff is very friendly som are not

Very good club

I managed to get my ideal body shape, thanks to Fitness First!

Fantastic venue and fantastic PT team (especially Sham)

Bad smelling in the whole building, like just furnished.

It's a huge space and the spartan and hero 45 workout sessions is just amazing, there to burn that fat. Love the ample space. One of my favourite fitness first on the island.

Fabulous fitness centre with a comprehensive range of well-maintained gym equipment and exercise classes. Located on Level 4 in Bugis Junction and linked to Bugis MRT Station. #localguides #gym #fitness #sg #singapore

Out of all the branches i've visited this one was by far the best in terms of use of space, equipment and changing facilities.

Great layout with massive functional fitness area. Has 2 power racks with platforms off the back but it’s all for show; drop a heavey weight and someone will be over to tell you to stop - hate gyms that invest in the platforms and the drop plates but don’t allow their proper use.

Great gym with facilities

(Translated by Google) There are a lot of towel sets. (Original) เยือนมาแล้วมีทั้งผ้าเช็ดตัวกะชุด

no Smith machine ....!!!

Nice GYM, it's lesser people in the morning, but when it comes to evening time, it is flooded with people. If you're working out yourself outside of the studio, it will be probably any space for you. If you're going for classes itis packed too. That goes the same for the changing room. So best is to go in the morning. From 7am till 11am

👍💪

160 a month

Phenomenal. They gave me an extra product free as well as a couple t shirts, a blender bottle, a bottle opener and a drawstring bag all included in the purchase of one product.

Great gym location

good ,and thanks

nice place

Too crowded all the time

Fitness First is a great fitness center. It's not the cheapest but it's mid-high priced. That said, they have great facilities and machines, as well as attire so you just need to bring shoes. To me it's good value. Too bad that now they start to charge separately for group classes so dropped one star for me.

Didnt go

Nice place to go

Nice staff there

Great location, huge space and management is professional!

Gd place to beef up those muscles

Excellent

The gym is very spacious and equipments are spreader out fairly. Sufficient machines and free weights to workout too!! The trainers and staff there are very approachable. Enjoyed the AF@Pasir Panjang very much.

The gym is considered quite spacious, however, with the SMM guideline there are not many slots available for the class. It's quite 'challenging' to secure a slot sometimes. Equipment are good. The gym manager William is very helpful and responsive to my enquiries. One suggestion is to stick with the old schedule for the body pump class during weekend (9am is really quite early haha).

Very well equipped gym with almost all the equipments needed for Indoor cardio, resistance Training and even Caliestnic. There is a very big space for schedule lessons and activities, toilet are really clean too. And The dude call William is a pretty fun guy to talk to. That is why i rate 5 star. But What can be better is if they provide toilet for bathing will be excellent.

Nice ambience to work on with your friends!!! Polite and friendly staffs to guide you along the way. New and sophisticated gym equipments to do your workouts.👍 The place is clean and tidy even when this pandemic period as well. I feel inspired and motivated whenever I step in to Anytime Fitness Pasir Panjang Branch. Going to spend most of my days doing my workouts and keeping myself fit in this spectacular environment👌👏 Inspire to be Inspired💪Just Do It✔ Cheers ~Shawn~

Honestly one of the best Anytime Fitness I have ever been too! Huge space, friendly staff, and a variety of equipment. They also make an effort to keep the place clean and tidy. Gym closes from 2pm-3pm to clean, which is not a bother, as most anytime fitness do not offer 24 hours due to COVID. Overall, it is a great gym to workout at!

Been a member since Nov 2020. The gym is brand new and very spacious, lots of equipments. Being on west coast highway is very easy to reach for me. The staff takes great care of cleaningness and safety measures. If you like functional training is a pretty good place to go.

I accidentally left my work mobile phone in the female changing room after working out... I only realized it next morning and got really worried as it contained important information.. I contacted the gym immediately. The person in charge on duty returned my call in 15 mins time. He was quite professional and did the necessary verification then asked me to come down and collect it from him.. I was really thankful to the honest gym janitor and gym management team.. Additionally, I would rate this club for 5 stars for the cleanliness, spacious, equipment maintenance and friendly staffs.. Please keep it up..

Big gym for classes. Go there for spinning class actually. Machines have quite abit of variety , personally just feel that the free weight area a little cramp. Overall its good :))

Very friendly staff, very clean, highly professional in their approach. Gym is kept tip top. Ample amount of space and equipment. Special note to William for being friendly and welcoming to the place.

One of my favourite gym to train at! Staff is friendly and the environment very chill!

Awesome place! Owner very friendly!

Excellent gym - spacious, new equipment, friendly staff, nobody trying to cross sell you personal training and very efficient administration. Keep up the good work.

The gym is awesome. The staff are kind and friendly, the equipments are great and the place is spacious too.

Really like this place. Its big, clean and spacious; location’s great and parking’s convenient! :)

Super friendly team

Pros: Large open space & nice friendly staff with good range of equipment Cons: Have experienced at least 2 occasions when it opened late.. ( Arrived at 830 am both times) There was apparently some miscommunication btw staff).

Not open at a time very bad we waiting outside

Lovely gym with friendly staff around to help you.

Friendly and helpful staff Ample equipment and everything is clean and tidy too! Highly recommend it!

Very spacious, with lots of equipment and very friendly staff :)

Friendly staff. Good vibes. Def a place to go for a workout!

Good sized gym and open 24x5. Early mornings is empty so no waiting for machines. Only negative is the changing facilities, but that's common across all Anytime Fitness gyms and one of the reasons they can keep membership costs so low.

One of the best gym i went with a very friendly environment 👍👍👍👍👍

A great gym with attractive prices and even more attractive staff, especially William on the front desk. I have been visiting for a year to work on my physique, inspired by the GM of the Pasir Panjang branch - that guy really is super jacked. Thanks Anytime Fitness!

Excellent gym, brand new equipment, lovely and knowledgeable staff. Highly recommended

Friendly and helpful staff

Very good👌🏻👍🏻 and pretty girl❤️

They have classes and with good trainers. Love the work out in this place. Spacious and occupied with a lot facilities like bathroom, toilet and changing room inside the gym hall.

The gym provide variety of class option, including Les Mills workout for fitness enthusiasts, often coached by experienced instructors. Thumbs up 👍

best👍👍👍👍👍

Nice place to enjoy exercise!

Huge space, comfortable facilities and friendly staff. One of the best outlets of Anytime Fitness

Friendly and approachable staff, great variety of facility too.

Superb Equipment's Feels Spacious Amazing Team Member's Great Personal Trainer's Helpful Club Manager - Mr William🤗🤗🙏

Nice place to workout and the staff are friendly and helpful.

Spacious, various workout equipment, and routine cleaning

Huge and clean gym with very good sized shower facilities and toilets. Friendly and helpful staff. Provide many classes throughout the week. Love this place compared to the others cuz it doesn't smell bad. :)

Their staffs provide 5 stars services and treat every members sincerely from the bottom of heart. Feel comfort and definitely is a good recommendation for those who have interest. Just approach their friendly manager and get more info!

The staff here were very hospitable and knowledgeable on giving advice, this is definitely a gym that gonna make you come back again and again

The worst fitness first. All the equipment is great, facilities is great but it’s IMPOSSIBLE to have a proper workout because it’s so busy. Spend upto 20 minutes waiting for a piece of equipment. 2 dumbbell benches for the entire gym is ridiculous.

Big nice but.... super too expensive for travellers' one or two day workout

The best Fitness First around Singapore I guess. The ambience looks so great! Bigger and also the locker room doesnt smell unlike other Fitness First outlet in Singapore.

Good looking gym, however had a terrible gatekeeper-like experience with a staff member. I asked for a trial, she said it’s not available (fair enough), then started being passive aggressive and cutting me off when I was asking questions with sharp passive aggressive responses. All in all felt like I wasn’t welcome so decided not to pay for a day pass.

Just spoke to the CS Lina over the phone to enquire on my membership. Handled really well and even spotted that the system captured the wrong mobile number. Kuddos for the proactive attitude!

On 2 Noverber I visited Bugist Fitness First.But be4 I went there a few polic car and police at Bugist aera. Maybe some incident happen there i saw police patroling.I went to my fitness class.After the class.Iwent to changing RM.But they told me there in police investing incident at Female changing RM. The staff told me that is the incident happened aday ago.The is what expence

Julie at the reception has been nothing short of wonderful. Her zest and attitude is so infectious, her greetings are always so chirpy. There was once I left my Samsung earbuds at the boditrax area around closing time, I called the FF hotline the week after (i didnt remember leaving it there till a few days later), they said they called the outlet but to no available. One week later, I went back and Julie immediately recollected that there was a Samsung earbuds, saying that she was the one who found it. She is such a wonderful person, she helped me save $$$ if not for her awesomeness.

won’t recommend fitness first, super crowded, and close at 10, there are way more 24 hrs or later and better choices available, and their price is reaching Virgin. Also too many personal trainers make the place even more crowded

Nice place. Can get busy but easy to find what you need here.

Most of the equipment is old, rusty and tired. 3-4 machines ‘having a day off’ at the same day. Only 2 benches that you literally have to fight for (yes, I know - Covid… but still…) Leg press has been broken for more than a year, but nobody gives a toss (seat can no longer be adjusted). The lat pulldown machine is so old and rusty, it’s a joke for Singapore standarts. I feel that I should take my money somewhere else. I am not very demanding, but please fix and renew your equipment. And please do not blame it on Covid, as you are charging customers full price.

Marcus Lau at Fitness First Bugis Junction is an exceptional fitness trainer! His dedication, expertise, and personalized approach have transformed my fitness journey. He tailors workouts to individual needs, making every session challenging yet enjoyable. Marcus's motivation is contagious, creating a positive and energizing atmosphere. The results speak for themselves – I've seen significant progress in my strength and overall well-being. Highly recommend Marcus for anyone seeking a top-notch fitness experience at Fitness First Bugis Junction!