1/5 J L. 4 years ago on Google
As
a
former
member
of
Virgin
Active,
I
highly
caution
anyone
from
joining
this
unscrupulous
gym.
When
I
joined
there
was
only
the
Raffles
Place
outlet
but
I
was
told
that
a
Tanjong
Pagar
branch
would
be
opening
in
about
3-6
months
but
ended
up
being
about
9
months.
The
pool
was
supposed
to
be
opened
together
with
the
gym
but
got
a
further
2-3
months
delay.
The
front
of
house
staff
would
continually
lie
about
the
openings
and
would
always
say
that
they
would
be
open
in
the
โnext
monthโ
for
many
months
on
end.
Joining
their
classes
was
also
a
hellish
experience.
Popular
classes
like
hot
yoga
and
vinyasa
yoga
for
example,
require
you
to
register
the
same
night
or
in
the
early
hours
of
the
next
day
to
secure
a
spot.
Then
when
you
actually
do,
there
is
no
organization
and
the
members
just
lay
their
mats
wherever
they
wish
and
if
you
donโt
come
early
you
wouldnโt
even
have
a
proper
spot.
Their
billing
system
was
also
extremely
buggy,
with
my
charges
often
being
incorrect
or
failing
to
be
charged
(in
which
case
they
call
you
multiple
times
a
day)
while
I
had
no
problems
using
my
card
elsewhere.
Yet,
that
same
diligence
was
never
extended
to
when
they
increase
your
fees.
They
had
never
bothered
to
reach
out
to
me
to
inform
me
that
they
would
be
increasing
my
dues
after
my
contract
was
fulfilled
(three
times
before
I
finally
had
enough
and
decided
to
leave).
They
claimed
to
have
sent
me
an
email
each
time
(which
probably
ended
up
in
my
spam
folder,
where
they
rightfully
belong
anyway)
when
I
had
raised
the
issue
to
them,
but
not
once
did
I
see
any
of
that
diligence
to
actually
contact
me
to
ensure
that
I
actually
knew
of
the
increases.
Given,
they
might
have
all
those
fancy
and
fun
facilities
and
features,
but
with
how
busy
it
always
gets,
you
hardly
would
have
the
opportunity
to
enjoy
it
anyways.
Off
peak
isnโt
really
an
option
either
considering
how
short
their
operating
hours
each
week
are
at
most
of
their
outlets.
When
they
have
so
many
members
and
so
few
clubs,
you
would
think
that
they
should
keep
their
outlets
open
more
right?
Nope.
All
these
issues
combined
with
the
little
things
like
poor
housekeeping,
frequently
damaged
facilities,
pathetic
beverage
offerings,
unfriendly
staff
members,
extremely
uncomfortable
workout
shorts,
worn
out
towels,
etc,
just
sealed
the
deal
for
me
to
leave.
To
add
insult
to
the
injury,
the
welcome
gifts
I
got
were
hideous
pink
low
quality
pleather
duffle
bag
and
shoe
bag
while
soon
after
they
started
giving
out
sleek
and
handsome
Under
Armor
ones
instead.
My
whole
experience
with
Virgin
Active
was
one
that
left
me
feeling
conned,
harassed,
and
endlessly
frustrated.
Unless
you
want
to
feel
that
as
well,
I
highly
recommend
you
to
search
for
other
options.
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