If you are looking to sign up for fitness first thinking about getting fit after the circuit break period, JUST DON'T. Firstly, you must book for your session in their Fitness First Asia app in order to enter the gym and work out. But the catch is, you will never be able to book them in the first place. The booking slots are only available 46 hours prior, and even if you book EXACTLY 46 hours before, 99% chance is that the app will show the slot is fully booked. Irony is the fitness first staff say that they are accepting upto 50 members in any given slot but if you get lucky and get a booking and visit the gym, you eill see that the gym is usually empty. This means either the people are booking and not showing up, or their system is entirely rigged, where they partially choose who can get in and who can't. The worst is they still charge the full amount even when half their facilities are not available for use. And when you contact them to freeze your membership, they will just ghost your emails and your calls.

Fitness First is the best gym in Ang Mo Kio the trainers there are very knowledgeable and can help you fix your mistakes in the gym. The consultants are lovely people they are there to help you with your membership by providing detailed explanations regarding the plans available. Moreover, there is a variety of equipment there are such as plyo boxes cardio machines weights bikes and even a dedicated stretching area. I would recommend fitness first to anyone living in the Ang Mo Kio area as there is a MRT below which is quite convenient so there is no excuses to hit the gym, it is a quiet and beginner friendly gym.

5 stars for Shariff (front desk) for his impeccable and customer centric service. He welcomed us with warm smiles and an enthusiastic demeanour. I am heartened by his action of purchasing hair ties for those who may forget to bring them to the gym. This happens to me so often and 99% of the time the gym does not have any available. Thank you Shariff once again and I wish you the best.

Good clean one month membership only cost you $115 if want to join for their classes extra $49 add up is $164 per month

a gym member at fitness first at amk hub for more than 1 year.. n my PT Zion has been helping me in my training journey. During this period, he helps me build strength through various workouts n focus on areas I need to gain muscle mass. Every workout, he would explain which muscle I am working on etc. after every workout, he would also ensure I do not get hurt n feeling ok. In addition, I seek guidance relating to diet since I need to lose fats, he would share about various food consideration. Any fluctuation in my weight gain, fat gain, muscle loss, he would guide and provide possible solution for my consideration. As a young senior gym goers, he also make sure b4 d training to ensure I m well n he would plan my training accordingly. Thank u fitness first for having a dedicate trainer n staff like zion😁

I've had the pleasure of working with Zion as my personal trainer for the past eight months, and I can't express how grateful I am for the incredible journey we've embarked on together. Zion is not just a trainer; he is a true mentor and motivator. From day one, Zion showed an exceptional level of professionalism and genuine care for my fitness journey. He took the time to understand my fitness goals, any previous injuries or limitations, and my overall lifestyle. This personalized approach laid the foundation for a workout plan that was not only effective but also safe and enjoyable. Zion has an extensive knowledge of fitness and nutrition, and it shows in every session. He introduced me to a wide variety of exercises, ensuring that I never got bored and always felt challenged. Zion consistently adjusted the workouts as my strength and endurance improved, ensuring that I continued to make progress. What sets Zion apart is his ability to motivate and inspire. There were days when I doubted myself, but Zion was always there with words of encouragement and a belief in my abilities. Their positive attitude and unwavering support made each session something to look forward to, even when I was pushed to my limits. Beyond the physical training, Zion educated me about the importance of a balanced diet and a healthy lifestyle. He provided practical nutritional guidance and helped me make sustainable changes to my eating habits. This holistic approach to fitness has improved my overall mental and physical well-being. I wholeheartedly recommend Zion as a personal trainer. His expertise, dedication, and passion for helping clients achieve their fitness goals are second to none. Side note: 5 star review is for my PT. The gym is good with good array of equipments. However, the past two years it has been awfully crowded. That aside, the cleanliness is great!

Terrible place. They have a trainer (Chinese male, slightly on the shorter side) with some ego issues. Asked him a few questions and he replied rudely, probably cause im not a potential customer/client for him. Also has a major staring problem. FF standards have fallen. Better off going to anytime~

I will not recommend people to join as a member in this fitness first. The club manager never perform her duty, resulting the members react like they are the queens. She let the members to fight their way out to get the best spots in the studio before the classes Begin. A lot unhappiness in all the classes once this member appears. The member fees is extremely higher. Not worth to pay for. When you see some of the instructors are lazy, and 'so call' they teach you the steps, but they just stand there watching the participants do the exercises. Some club's facilities are dirty and noisy.

I started my fitness journey with personal trainer Zion since mid-Feb 2023. Zion has been a professional and patient coach in helping me strive for my fitness goals. He gave me good advice on the work out techniques to ensure I achieve my fitness development in a safe way. He shows concern towards how my body is recuperating after each PT session, and would moderate the intensity of the following session or to work on a different muscle group. Zion takes a holistic approach to help me achieve my fitness goals. Besides PT workout sessions, he provides me advice to make adjustments to my lifestyle and diet. I would certainly recommend Zion to those who are keen to start on a fitness journey and adopt a healthy and active lifestyle. Note: The above rating is for the personal trainer, not pertaining to the gym.

Gym's men and women toilet is under renovation (eg not available for use) for 10 weeks starting 2nd Nov 2023.

Space has a high volume of treadmills, but it is well distributed across the other areas: free weights, machines, functional training tools. Staff is welcoming and helpful. Facilities are impecable, all needs accomodated. Can become quite crowded at peak times. But if you don't mind it, it is a convenient location for training, with Bus and MRT stations next door to AMK Hub. Cancellation policy of 1 month is rigid and cost me one month of payment without usage. For this reason alone, for their insistence in enforcing this rule, 1 star. It is not acceptable to rip off clients. I was informed by my company that I would be relocated yesterday, and cancelled membership today. But, because the system already renewed my membership 2 DAYS AGO, I will still be charged next month. Way to make money, FitnessFirst 👍🏻

Poor service, not delivering to the price they charge customers. PT is good and helpful. however, admin staffs are definitely not. 1. App booking is not intuitive (e.g. you have to select 'AMK Hub.' but the caveats there are 'AMK Hub..' or 'AMK Hub....' or any variations along that line. its often showing 1 slot left even though the slots just released) 2. When there is membership issue, admin staffs are not proactively offering solutions or what customer should do next. the only solution they give is to extend for 1 year, regardless customers needs. 3. Came once to settle membership issue, but staff said I should visit the week after as there is some issue with the system. I came on the next week but then they said I came late and I need to pay more to settle my membership... Disappointed. I expect customer service can live up with their brand and the price they charged. Instead, I have way more additional problems which I need to settle my own with no clear guidelines/assistance.

Most unsafe FF to go to! You can’t leave your socks and shoes under the bench after your workout when you go shower. Mine was just stolen within minutes by some really dishonest member when I was showering. The staff is terrible at handing these kinds of cases. Apart from saying they will check the CCTV (and not immediately btw), and come back to you in a couple of days’ time, they insist they cannot do anything more (i.e. No compensation) PS They can’t help you buy shoes or loan you any slippers so you have to walk out barefooted to buy them yourself

The classes are great but the gym is small. The toilets are very filthy. The bathing area is filled with hair and litter. Once I found towels hanging in the toilet. To my horror, they were still there the next day. It tells me that the toilets were not cleaned. It is unbecoming for an expensive gym to have filthy toilets most of the time.You can't expect the cleaning lady to clean toilets and collect used towels at the same time. You should hire more cleaners.

I like it .The cardio and weight lifting is quite high tech and the sauna is good.however the personal trainer are too busy to entertain question and we have to wait . I like the resting area where we can take lemon water quite refreshing and relaxing.

Very unpleasant service by Genevieve. Bad attitude! Never renewing my membership here again

I would like to give a very good feedback to Vivian from FF AMK. She is very friendly, warm, kind, helpful, super encouraging, bubbly and fun to be with. She is very efficient and has good communication skills. You can feel a cheerful spirit whenever she's around! Also to Shariff, he is very approachable, kind and accommodating. He has a very good attitude, feels home when he welcomes members and guest to the gym.

Nice Gym in AMK HUB, easy and convenient inside the Mall

Bad service and no respects to their members!

This is the only FF gym I visited that doesn’t offer workout clothes. Disappointed

If u want to see Park as u walk or run on a treadmill in a cool place, I guess this is it. Personally, I rather be in the park.

Good place for exercising, space abit small but with variety of equipments available for those using the gym floor.

Great place, nice staff..importantly we need to focus on exercise , not to fool themselves by pretending to exercise

First time visit this branch and no attire provided and very crowded. Limited space to do workout.

DON’T sign up for fitness first. Not to mention is hard to book a time slot. They didn’t state on app/contract when booking the slots or classes if you are late beyond 5 mins after class starts they won’t allow you to enter. And the staff told me it’s USUALLY like this and you need to be punctual for all classes. Don’t understand where this “usually” is from. And since all gym floors are fully booked, totally waste of time here.

Basically proven that charges are enormously priced

I wish thank staff Mr. Ng Mengwei and the jacket lady manager for their wonderful profession service.

(Translated by Google) Cool gym situated At basement one of Ang Mo Kio Hub. (Original) Cool gym situated At basement one of Ang Mo Kio Hub.

I just like to thank Vivian for offering me the free trial. She was so lovely and hospitable, showed me the equipments and amenities. Even texted me to offer further service if required. Other staff at the reception were also very friendly. All equipments are functioning and clean. Sauna is well built and at a good temperature. I’m impressed that cups and water immersed with lemons or limes are provided. Towels, other basic toiletries like cotton buds etc are also included. (Fitness First gyms in Australia don’t do this.) Had a really nice workout today. Thank you very much Vivian! Appreciate it :)

Already confirmed twice for my free trial with Ariane, the sales consultant, but she kept pestering me to confirm for the 3rd time?? I then decided not to attend anymore because I’m pretty sure this is just a reflection of how irritating it’s going to be if I did sign up for their membership

Annoying sign up and tons of pestering. I used the free trial to see the gym facilities. Before I even seen the weights and equipment, kena pester by by some dude who think they can intimidate me by signing up? Nice try bro, you not selling property.

Very good services received from Vivian, the sales consultant. She is very helpful and friendly. She answered all my qustions in detail and patiently. She also tried her best to propose the most suitable plan to me without making me feel of hard selling. Besides, also special thanks to my PT Brandon for his full support along my training journeys. He is very knowedgeable in his profession that allow you to build trust on him. He is also very patient and detail during the training which you could feel that he is putting his best effort in helping you to hit your goals. I can see obvious changes in myself after the training sessions with him. Lastly, staffs at the reception are very friendly, helpful and pleasant.

Strong and healthy

Have been here for more than 1 yr. Love the personal training from PT Hairul.. He many to help me train up my abs and flabby arm as I requested!

(Translated by Google) Okay (Original) 还好

My first time experience was very good, the place is clean and staff are very friendly specially Vivian and Sharif

Lousy gym with a foul smell and not well ventilated. Mainly old folks. Unprofessional sales staff (Vivian) who keep pestering when I chose on paid per trip. You may want to avoid her.

Some of the staff has not been helpful.. The studio is small n cramp.

Friendly staff and great general manager who cares to understand needs of members.

Great place to work out especially between 10-11am n 3-4:30pm..no crowd..

Small size gym...good to come during PH and weekend... lesser crowd.

Best FF in singapore

Keeping fit.

Have been going this gym for 2yrs. Enjoy the classes there. And love the body jam and shbam class by Naila! If you are finding a place to go for classes and gym equipment go for this!!

It's a really small gym but it has everything you'd need. Enjoy going here.

Fitness First, but Popeye's (or Gelare) Second. Gym sesh was fire but not cool of the mall management to place the aforementioned F&B joints just outside FF. I mean, come on

Good location but the gym is not as spacious as other outlets

gymming here for one year. the staff are really great and always open suggestions.

One of the worst fitness first outlets i have visited.

U sure can lose few pounds

(Translated by Google) not bad (Original) 还可以

Because I get to know alot of friends n we can also exchange knowledge to in prove on building muscle.

(Translated by Google) 0K young men and women fitness center (Original) 0K年轻人男女健身之所

Overall is good, but used to MBC branch. AMK no attire provided.

A gym with everything you need. Average sized. Manageable crowd during weekday evenings.

Love this cleanliness and the regulars here. Great place for your workout.

Clean, hygene, cariety classes

This club serves mainly neighborhood crowd which might not be suitable for some people. This place is great if you want to use the machines or attend classes but can be very crowded after working hours. Bathrooms' expectations have to be lowered for this outlet. Counter staff returned me wrong card and did not notify me by message/email till the next time I came and discovered. Good personal trainer is a hit or missed thing. My trainer forgot our prior appointment.

Nice gym, slightly more packed compared to the other outlets. No outfit provided.

There are many people here during weekends and evenings! The place is located in the shopping center and people can have a round of drinks and chat with friends before going home.

Nice gym... If you have a Fitness First membership from abroad, remember to get a member passport so you can experience Fitness First abroad as well

I prefer the other FF clubs to the one in AMK. It is usually crowded, so you cannot use the equipment as you like. Plus, the customers are usually old women - who tend to leave their sanitary pads stuck onto the bathroom stall doors. Why is this a thing? It freaked me out the first time I saw it. I have been there 2 times, and I saw it both times. Decided I would never go back there again. *shudder*

Worst gym experience. Funny how PT was training client floor exercise in front of shoulder press machine. People wanna use also cannot use. A lot of hoggers with poor gym etiquette, placing their towels and belongings on machines which they aren't currently using. Can't fault the gym for this one.. But if these are the kinds of people who frequent the gym, I suggest you go to another one and don't waste your time there. You'll be out in 5 minutes.

Good place for all kind of classes , Trainer Alvan who teaches Pilate every Monday is excellent

Not as spacious as other FF branches but does serve the residents quite well. Located at B1-36, same area as Startbucks, OCBC, UOB

I called on beginning of Aug'19 to question why i still being charged for Aug'19. Then the customer service guy told me that is ongoing contract even after it was expired on Jul'19. Hence, i ask the customer service to cancel the membership, he said cancellation done and also clarified no charge onward. I did received cancellation email after finished the tele-conversation. However, i am still being charged for Sep'19. So, i wrote an email to fitness first, and someone named Geena Kaur (Consultant, Member Xperience) from fitness first Capital Tower, replied that i still being charged as the cancellation need 1 full month notice, so they charged me on membership fee for Sep'19. Then i question him why the customer service in Aug'18 said my cancellation done and no charges onward; while you said charges is legit as need 1 full month notice? Then i ask him to give me a email reply to confirm that my membership had cancelled and no charges onward. So, i have solid proof to take legal action if i still being charged for Oct'19. BUT GUESS WHAT????? This guy went completely silent and no reply after 18 hours. Is you still planning to charge me another month of membership fee and by saying that no documents to prove my memberships has cancelled????

Small gym but ok clean, showers ok only 2 toilets which need to be cleaned more regularly. Limited equipment but has the basics and plenty of classes. Edit - used to be clean, now with CV19 hardly anyone sprays the equipment after use so lose 1star - this could be helped if there were more spray bottles available.. And if the PTs did their job and reminded people.

good access but size not as good

Gym space can be bigger! Overall pleasant place

Very nice space!

Poor air ventilation

Not too crowded in the mornings but gets packed after working hours. Only one squat rack.

Not a platinum club, need to bring own attire, towel and locker provided , sufficient gym equipment and space

Personally really like the layout of everything at this gym. It's definitely very functional and well maintained. Convenience factor is definitely a huge plus, being near Ang Mo Kio station and within Ang Mo Kio hub. Not large, but definitely sufficiently staffed.

Something should be done about hoggers who sit at the equipment not exercising but fidgeting with their phones and those who sit at the equipment waiting for their classes to start.

Average gym place

just passed by

I come here once a week because of its location near my place. Crowd can be an issue here sometimes. Also, different profiles of members here as compared to those nearer to the central area.

My weekly hang out gym.. sweat it out here! Fully equipped and lots of classes to choose from.

Nice place

Well equipped but crowded on weekends

The place so small

Good gym

Just a typical gym.

Great Environment

Hi! I just want to give a very good feedback to one your SHBAM and Body Jam instructors Anita, she is very good in helping and improving dancing and fitness ability and she's super fun! You can really tell that she loves what she is doing as she is smiling and laughing the whole way through. We enjoy her class every wednesday night. The atmosphere is very lively and everyone is having fun. :)