1/5 Chloe C. 1 year ago on Google
The
person
in
charge
of
tour
was
EXTREMELY
RUDE.
We
were
5
minutes
late
and
then
took
another
5
minutes
to
admire
and
take
pictures
from
the
outside.
When
we
wanted
to
go
in,
the
guide
told
us
in
a
condescending
manner
“You
know
you
are
late
right,
and
you
can
still
take
pictures
here”.
We
were
oblivious
to
what
the
rules
are
and
didn’t
know
it
was
a
guided
tour
in
that
there
was
a
real
person
doing
the
tour
but
hey,
this
guy
knows
the
tour
started,
yet
watched
us
take
pictures
outside
the
gate
for
5
whole
minutes
and
DIDNT
have
the
courtesy
to
approach
us
to
tell
us
the
tour
is
starting,
do
we
want
to
go
in.
Instead
he
waited
for
us
to
take
pictures,
then
scolded
us.
What??
We
were
all
shocked
by
his
tone
and
tried
to
explain
that
we
didn’t
know
it
was
a
guided
tour.
I
also
explained
that
I
tried
to
call
them
before
the
tour
to
let
them
know
we
might
be
abit
late
but
no
one
pick
up.
Instead
the
guide
got
even
angrier,
raised
his
voice,
and
scolded
us
saying
we
were
disrespectful.
Beforehand
I
had
even
checked
several
times
on
the
fine
print
on
event
brite
and
email
as
I
didn’t
know
what
to
expect
but
there
was
NO
WHERE
that
mentioned
about
the
guided
tour
etiquette
or
what
to
expect.
If
it
is
an
etiquette
that
is
so
important
to
them,
then
my
feedback
is
to
make
sure
expectations,
rules
and
etiquettes
are
mentioned
and
easily
accessible
to
us!
DONT
assume
it
is
common
knowledge
because
all
museums/
tours
operate
differently
and
not
everyone
is
acquainted
with
how
guided
tour
works.
Yes
it
is
our
wrong
for
being
late
but
it
is
absolutely
not
right
for
the
guide
to
vent
his
frustrations
on
us,
to
project
his
assumptions
on
us,
and
to
scold
us
in
such
strong
condescending
manner.
Especially
not
from
a
capacity
as
tour
guide!!!
I
feel
terribly
sorry
for
the
3
foreigners
that
I
was
hosting
who
were
in
Singapore
for
the
first
time
-
imagine
how
this
would
affect
the
rest
of
the
trip!
0
stars
for
this,
but
the
master
doing
the
actual
tour
was
good,
so
1
star.
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