1/5 Pavel K. 8 months ago on Google
I
have
been
a
member
of
Pure
Fitness
in
Singapore
for
3
years
now...
And
starting
from
this
year
everything
didn't
look
good.
I
understand
that
the
company
went
through
tough
times
during
COVID,
but
I
believe
they
put
their
cost
cutting
measures
to
extreme...
And
it
feels
they
also
stopped
caring
about
their
members
and
their
reputation.
Here
is
a
summary
so
far:
*
Closed
1
gym
and
1
yoga
locations.
*
Operating
hours
were
reduced,
now
they
close
at
10
pm.
*
Number
of
available
group
classes
were
reduced.
*
Now
selling
gym
with
yoga
only.
No
option
to
buy
gym
only.
I
am
not
interested
in
yoga...
like,
at
all.
Why
should
I
pay
for
that?
*
Facilities
get
older,
some
of
them
are
out
of
service
most
of
the
time
(e.g.
men
steam
room
in
Suntec).
*
Some
of
the
equipment
in
the
group
studio
became
some
sort
of
rusty
(you
can
see
it
on
the
bars),
rubber
cover
from
weights
falls
off,
boxing
gloves
and
pads
were
in
a
very
bad
state
before
they
closed
FUZE
studio.
*
Promoting
their
special
FUZE
studio,
forcing
you
to
buy
a
costlier
package
and
close
this
studio
for
renovation
slightly
after
with
no
replacement
for
more
than
3
weeks
already...
and
I
still
don't
see
FUZE
classes
in
the
app.
Try
to
imagine
the
feelings
of
folks
who
just
bought
the
most
costliest
membership.
*
Conducting
classes
in
a
studio
where
renovation
is
happening
(not
a
FUZE
one).
*
Cancel
classes
in
this
studio
straight
before
class
should
start,
because
the
day
before
equipment
was
moved
or
just
disconnected
(not
sure
about
details
here).
Consider
informing
the
instructor
and
members
beforehand?..
At
least
in
the
evening
the
day
before?
And
here
is
a
cherry
on
top
of
the
cake:
THEY
INCREASED
PRICES
AFTER
ALL
OF
THAT!
I
don't
think
that
is
something
that
you
can
call
a
premium
gym
experience...
The
only
thing
that
keeps
me
sticking
with
this
gym
is
their
group
class
instructors.
They
are
simply
the
most
experienced,
professional
and
cheerful
instructors
that
I've
seen
in
Singapore
so
far.
But
it
feels
like
they
also
look
quite
demotivated
now...
My
recommendation
to
Pure
would
be:
try
to
focus
on
people
and
reputation...
not
on
money.
A
good
reputation
will
bring
more
people,
more
people
will
bring
more
money.
Right
now
you
are
cutting
costs,
scaring
people
away.
When
more
people
start
to
leave
and
pull
out
money,
no
cost
cutting
measures
helps
you
here.
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