Fitness First @ One Raffles Quay image

Fitness First @ One Raffles Quay

Gym Fitness center

😠 Its facility is good in gereral. However, some of FF trainers are not gentle and make uncomfortable environment for us. They just think about their personal training students and occupy several machines at the same time even if all machines are not being used. In case FF wants to have only members w... People often mention view, good, membership, facilities, equipment, fitness, Great, Raffles, Quay, classes,


Address

1 Raffles Quay, #08-01 One Raffles Quay, Singapore 048583

Website

www.fitnessfirst.com.sg

Contact

+65 6713 9120

Rating on Google Maps

4.20 (170 reviews)

Open on Google Maps

Working Hours

  • Friday: 6 am to 10 pm
  • Saturday: 8 am to 4 pm
  • Sunday: Closed
  • Monday: 6 am to 10 pm
  • Tuesday: 6 am to 10 pm
  • Wednesday: 6 am to 10 pm
  • Thursday: 6 am to 10 pm

Featured Reviews


Frequently mentioned in reviews: view (20) good (16) membership (10) facilities (10) equipment (10) fitness (8) Great (8) Raffles (8) Quay (8) classes (8)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 taaa s. 1 year ago on Google
    Its facility is good in gereral. However, some of FF trainers are not gentle and make uncomfortable environment for us. They just think about their personal training students and occupy several machines at the same time even if all machines are not being used. In case FF wants to have only members who sign-up for personal training, FF shall stop letting us register a membership without personal training. Then, immediatley cancel the membership. Thanks.
    10 people found this review helpful 👍

  • 1/5 E S. 3 years ago on Google
    The facilities are clean and the service is good. However I was disappointed by the yoga instructor Paul. His way of speaking was so arrogant and I felt uncomfortable.
    5 people found this review helpful 👍

  • 3/5 CK C. 3 months ago on Google • 1962 reviews New
    Million dollar view of modern Singapore but one first has to go through the ancient practice of registering at the security counter before accessing the gym. So please remember to bring along your identity card. Th gym is at the North Tower.

  • 1/5 Nate M. 2 years ago on Google
    Just an observation, It’s a little but uncomfortable for those guys who are just starting their fitness journey as most of the PT are just grouping themselves and laugh or walking arounds and kinda checking everyone and look each other and smile.. don’t get me wrong, I am fit and have nice built than those PT but I just find it uncomfortable especially to those new in the fitness industry coz I also started like them before.. just a rabdom observation.. kinda the same with the branch at FF westgate.. If you guys want to workout without thinking of being judge then visit Metropolis or Market street..
    4 people found this review helpful 👍

  • 1/5 Tyler R. 3 years ago on Google
    I've been a member almost 2 years, but when I had to cancel due to COVID-19 measures (work from home), not only did they ignore my request, but they charged me a full month of near 200 SGD, and then wrote back to me saying good bye the next month. I asked for a refund because I actually requested before their policy notice period, but they will dodge around refunds, only suggesting extensions, and then they will utterly ignore your emails if they think you are a lost cause. They have an anti-consumer approach to membership cancellation, so I advise members on the fence to notice your cancellation at least 2 months before. Calling on the phone will not help you as they defer you to another e-mail [email protected].
    4 people found this review helpful 👍

  • 5/5 Sihan G. 11 months ago on Google • 247 reviews
    Good gym with a good view, good equipment and facilities. There are 4 racks, 2 platforms, 2 mini makeshift rubber platforms, about 8 to 10 assorted bars, half of which are Eleiko XF bars. Foreman bumper plates, dumbbells up to 50kg. A flat bench, incline bench, smooth machine. The standard machines, cardio equipment, a turf.
    3 people found this review helpful 👍

  • 5/5 Nam N. 5 years ago on Google • 120 reviews
    Great facility center geared toward the business professional since it is located in financial district. Great equipment, spacious rooms, and a great view of the area from the window. Be sure to check it out if you are in the area you won’t be disappointed.
    3 people found this review helpful 👍

  • 2/5 Maverick M. 1 year ago on Google
    The franchise has gone down on its offering - they diverted calls to office hours call automation system, closure of outlets. They also did not restore their pre-covid offering of hot beverages.
    3 people found this review helpful 👍

  • 1/5 Anna N. 3 years ago on Google
    I came by at One Raffles Quay branch to ask about membership plans. I had a chance to speak with Carl and this was not an enjoyable experience. Besides routine questions, he also asked me if I live alone here in Singapore (?!), what condo exactly I live in (???!!!), and what gym I've been visiting before (he insisted to give a name)... This made me feel unsafe and uncomfortable as a solo female customer. I won't be buying a membership obviously. Also your website customer services doesn't work properly.
    3 people found this review helpful 👍

  • 1/5 Masakazu K. 3 years ago on Google
    I have been a member for one and half years. When I cancel membership after complimentary freeze, they charged me full month fee without any explanation. If you used complimentary freeze, I recommend you to check out cancellation fee carefully. Otherwise they don’t explain actual information.
    3 people found this review helpful 👍

  • 5/5 Barney L. 1 year ago on Google • 42 reviews
    This is the view from the gym, i don’t know about you, but a million door view of MBS with a reasonably priced gym membership is all worth it to me. Call me crazy but I think FF @ORQ has one of the best outside views!
    2 people found this review helpful 👍

  • 1/5 Ken W. 3 years ago on Google
    This outlet is too small and overcrowded on weekday lunch time. Classes are hard to book. Equipment are old. Quality of instructors teachings are bad. It's like they are not properly trained.
    2 people found this review helpful 👍

  • 1/5 Zhao Yan Cheah (. 1 year ago on Google
    It is quite bad that FF has been reducing the opening hours across many Gyms despite there has been a recent price hike.
    2 people found this review helpful 👍

  • 3/5 Dong P. 9 months ago on Google • 45 reviews
    Spacious and Scenic, but Limited Availability - Fitness First at One Raffles Quay Review Rating: 3/5 Fitness First at One Raffles Quay offers a spacious gym facility with a picturesque view of the iconic Marina Bay Sands. Here is a comprehensive review based on my experience: One of the notable aspects of Fitness First at One Raffles Quay is its spaciousness. The gym provides ample room for various workout activities, allowing members to exercise comfortably without feeling crowded. This generous space fosters a positive and energizing environment for individuals seeking an uninterrupted workout experience. The gym's location near the MRT station is convenient, particularly for those commuting from different parts of Singapore. Its presence in the central business district (CBD) area adds further accessibility for professionals working in the vicinity. The proximity to transportation and workplaces makes it a convenient choice for individuals seeking fitness activities during their busy schedules. Moreover, the scenic view of Marina Bay Sands from the gym adds a touch of aesthetic appeal to the overall experience. The glimpse of this iconic landmark serves as a pleasant backdrop while engaging in exercise routines, creating a visually stimulating atmosphere. However, one drawback of Fitness First at One Raffles Quay is its consistently crowded nature, even during off-peak hours. This high level of occupancy can lead to potential inconveniences such as waiting for equipment or limited access to certain areas. The popularity of the gym may result in a less than ideal experience for individuals who prefer a quieter and more relaxed workout environment. Another limitation is the gym's closure on weekends. While this may be due to operational reasons or specific policies, it can be a disappointment for individuals who prefer to work out on Saturdays and Sundays. The lack of weekend access might hinder the flexibility and convenience that some members seek, particularly those with busy weekday schedules. In conclusion, Fitness First at One Raffles Quay offers a spacious gym facility with a stunning view of Marina Bay Sands. Its location near the MRT and in the CBD area provides convenience for commuters and professionals. However, the consistently high occupancy levels and closure on weekends may be considered drawbacks for some individuals seeking a more relaxed or flexible fitness experience. Overall, Fitness First at One Raffles Quay earns a rating of 3/5, with its positives countered by the limited availability and potential inconvenience caused by the gym's popularity and operating hours.
    1 person found this review helpful 👍

  • 1/5 Mickael R. 7 months ago on Google • 32 reviews
    Man toilets have really been stinking lately. It stinks to a point that you will gag when entering...this is really unacceptable for the price they charge. Definitely not continuing with my contract when it ends
    1 person found this review helpful 👍

  • 5/5 stormy s. 3 years ago on Google
    Spacious gym with superb view of marina bay sand
    1 person found this review helpful 👍

  • 4/5 Rob M. 5 years ago on Google
    Decent size, a good mix of the old school and new equipment. On par with other fitness first gyms in Singapore. Showers are a bit small, I'm 1.88m and the shower heads are about 1.7m and fixed pointing directly down, so you might need to duck to get under the shower! Toilets also a bit below par on cleanliness. But changing rooms are good. Staff friendly. Best trainer there is Hanafi!
    1 person found this review helpful 👍

  • 5/5 赖福成 4 years ago on Google
    (Translated by Google) Super beautiful, suitable for bodybuilders (Original) 超级美,合适喜欢健身者
    1 person found this review helpful 👍

  • 5/5 Jason H. 5 years ago on Google
    Plenty of classes. Great location.
    1 person found this review helpful 👍

  • 5/5 Cheryl L. 4 years ago on Google
    Love the classes here! Instructors and service staff are all super friendly!
    1 person found this review helpful 👍

  • 4/5 Ty T. 6 years ago on Google
    Nice view from here. Gym is good too
    1 person found this review helpful 👍

  • 1/5 B C. 2 years ago on Google
    My wife and I had been members for more than 10 years. When we cancelled membership in November 2020 due to CV19, my wife continues to be still billed for membership fees to this day. It is 29 March 2021. Tried to contact Kanisa and Narinderjit Singh via email and phone, but no response. Very unsatisfactory service indeeed! Depending on remedial actions taken or not, I will update this review ..... Still waiting for refund to be credited back to my card. Finally received the 3 months refund in April. Last comment: It ought to be a simple quick action instead of being such a hassle to terminate membership and GIRO payment. Will not recommend allowing GIRO credit card payments to avoid future hassles.
    1 person found this review helpful 👍

  • 1/5 thomas l. 5 months ago on Google • 16 reviews
    Unprofessional trainer who looking to earn comms getting promoted, after train quite a few times she said not happy with the service go find other trainer due to her busy schedule for many client not have regular training. Wasted my money.

  • 5/5 Lee Boon T. 2 months ago on Google • 12 reviews New
    Fantastic place for my gym workout in One Raffles Quay with beautiful views.

  • 5/5 A. O. 8 months ago on Google • 4 reviews
    Very impressed with the facilities and the hygiene and high levels of service. Recently today, this lady Prabaa provided support when i lost my headphones. She assisted to get support from the cleaner on duty to find my missing headphones. they located it after much effort as it was inside the laundry. really appreciate the support from the staff and cleaner on duty. Will highly recommend this gym to anyone! Especially those working and looking to gym in CBD.

  • 4/5 Christine 4 years ago on Google
    One of my fav outlets. Love the views here esp for yoga. But the security clearance process at lobby is still quite a hassle

  • 5/5 Kenneth E. 6 years ago on Google
    Boutique gym with an amazing view!

  • 4/5 Ben 6 years ago on Google
    Nice gym, friendly trainers. It has got free weights, machines, Olympic lifting racks, cardio stations ( crosstrainers, step machines, trademills, etc..), sauna/steam. studion for spinning classes, yoga, and other cardio classes The gym is fully packed in the evening, best to avoid between 6-8 pm. Best for people working in ORQ

  • 5/5 Victor S. 6 years ago on Google
    This club has most of the advanced gym ifting machines u need. Lesmil classes are also available. Very convenient for the office workers in town.

  • 5/5 Alice T. 6 years ago on Google
    I ❤studio room with mirror

  • 5/5 Han A W. 3 years ago on Google
    Beautiful view of Marina Bay Sands

  • 4/5 Eva E. 3 years ago on Google
    nice and good quality.

  • 5/5 Chloe W. 1 year ago on Google
    The gym location is great. There are two type of room for different type of classes. They have quite variety of fitness machines to choose from.

  • 5/5 Jessie V. 1 year ago on Google
    Very convenient for people working at CBD! Varied classes and good gym equipments and facilities! :)

  • 1/5 Aleksor A. 8 months ago on Google
    Signed up and canceled within the free trial period, they promised me a refund. It’s been a month and no refund so far.

  • 3/5 jacquelyn l. 1 year ago on Google
    Nice view a little crowded but locker room has gd stuff to use

  • 5/5 Rahul B. 10 months ago on Google
    Better range of equipment than most FF. Steam, sauna and a good view are a plus

  • 5/5 Salman J. 6 years ago on Google
    Great facilities and staff. Clean and good location.

  • 2/5 Aries C. 4 years ago on Google
    It’s just okay. Most of the facilities are in bad maintenance&condition. FF should pay more attention in keeping good conditions of every facilities.

  • 1/5 Keen-thong H. 4 years ago on Google
    View of this club is great. However, the shower heads this club uses has weak water flow. For over a month, the mats are seriously very smelly. They refuse to do anything despite informing them.

  • 4/5 James L. 5 years ago on Google
    Great view , hygiene could be improved

  • 5/5 yatish 4 years ago on Google
    Good gym with all the facilities and a lot of classes conducted every day....

  • 4/5 Janel K. 4 years ago on Google
    clean with well maintained fitness equipment

  • 4/5 eileen t. 3 years ago on Google
    Well maintained and I like it for its location. But might need some upgrade to keep up to times

  • 5/5 Donald V. 3 years ago on Google
    Fitness first gym.wirh some unique equipment and great view

  • 5/5 brendan w. 3 years ago on Google
    Have been to other outlet, this outlet still the best .Great ambience and nice view. The facilities and equipment here all well maintain, I prefer come in the morning before work. After exercising feel more energise . This place always crowded during knock off time because is located in financial district, so avoid the crowd come in the morning is a good choice.

  • 4/5 Lraeman 4 years ago on Google
    Nice yoga classroom

  • 5/5 Duta A. 4 years ago on Google
    Workout with a view

  • 5/5 KH M. 4 years ago on Google
    Perfect place for gym

  • 4/5 Gilberto C. 4 years ago on Google
    Ok lah, a bit stuffy design and smelly change rooms.

  • 1/5 Johnny B. 5 years ago on Google
    Disappointed first time visit. •No communication between outlet that booked and outlet visited with regards to guest details. •Poor Service from front desk staff. •Equipment has rusted at various parts.

  • 1/5 H J. 5 years ago on Google
    Class not well maintained. Don’t care about safety of members. Irresponsible.

  • 5/5 guillaume p. 5 years ago on Google
    (Translated by Google) Thank you muscles (Original) Merci les muscles

  • 4/5 k m. 5 years ago on Google
    good location, good range of facilities and equipments, awesome view, friendly staffs but needs upgrading works especially the changing rooms.

  • 5/5 Izwan Y. 5 years ago on Google
    Amazing view and wide range of fitness programs.

  • 1/5 Darren W. 5 years ago on Google
    Terrible customer service. They do not care about the customer whatsoever.

  • 4/5 Michael M. 5 years ago on Google
    Great equipment and friendly staff

  • 2/5 Alee R. 5 years ago on Google
    Always

  • 5/5 Louis Q. 5 years ago on Google
    Great place to workout on the weekend. Not very pack.

  • 5/5 Darryl 5 years ago on Google
    Best gym i been to. Facilities are very well maintained. Theres even a lounge area with excellent views of the marina. Toilets are super clean, i like. Got sauna room to "open" your pores.

  • 3/5 Arun P. 6 years ago on Google
    Large gym but way too crowded on weekends!

  • 4/5 Pannirselvam S. 6 years ago on Google
    Workout in progress

  • 1/5 Winnie 4 months ago on Google • 2 reviews
    Worst service! glad that i made the right choice to move to another gym!


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