Place is good and clean. Unfortunately the back office and membership dept are messy and very unprofessional. Over 1 year there were few problem with charges. Not mentioning the cherry on the cake of the staff sending an internal email to me instead of her collegue where she puts me down and reveal their real intention! This email is worth a 1000 words and shows how much they really care about their clients. quote: "Hi Michelle, Don't bother his email. I will fwd u what I sent him. My approach is to let him know basically there is nothing else we can agree on though he clearly refuse to accept. Our strategy as agreed with Vikram is if he still insist on getting something out of this, we will offer the idea of termination. Thanks Ann"

Excellent gym. Staff are very friendly and personal trainers on hand. Very well equipped with brand new machines. Lots of classes on offer and great changing rooms where they have thought of every detail. They supply an entire workout kit (except shoes) if you have forgotten yours, and there are cold towels around everywhere. There is also a lounge area and a juice /coffee bar.

I'd just like to echo a previous post. The facilities are pretty decent. However, the membership experience and customer service is terrible and very transactional. With all the challenges of the past year, gym closures, and reduced capacity, you'd think Pure would go out of its way for its members. Especially, ones who have been with it in multiple countries over multiple years. It's unfortunate that they don't treat their members like "members" but more like "contracts".

The gym facility is not bad, however the whole membership experience is terrible. PURE does not have an “office” and instead all communications, request whatever are managed by sales representatives, who are only responsive when you pay. In addition with COVID situation the gym only have very limited spots available for exercise, making a booking for suitable time has been challenging, yet they do now allow suspension of membership. With the same amount of money I would definitely go for another gym that has someone in office who will always answer your questions, instead of never picking up phone calls, not responding to WhatsApp treatment I got from PURE. Customer service is unacceptable for the price point.

Great gym if you're training yourself, but be wary of their personal training. Pure is a well equipped gym with good quality equipment. It's not hugely busy most mornings so I'm usually able to get onto what I need. On classes, I've only done spinning and every spinning trainer has been great. But I need to warn against their personal training on the gym floor. Literally every time I'm in the gym I see multiple trainers getting their clients to do incorrect and even dangerous exercises (e.g. beginners doing heavy compound lifts with improper form). I can't say they're all guilty of this, just be careful who you're learning from.

Equipment is decently maintained, shower facilities are not too crowded, staff are really warm (they address you on a first name basis, even when you have your mask on).

Put prices on the website, not everyone has time to come by the gym only to see the oricep...

(Translated by Google) Two power racks, one Smith machine (diagonal track), one cable rack, and a lot more. It would have been nice to have a little more stack-type machines, but I think most people have no problem. The facilities are beautiful and the employees are well-organized. The customer base seems to be better than the starting Himeji store and Nakachi store in consideration of the people living in the surrounding area. (Original) パワーラック2台、スミスマシン(軌道斜め)1台、ケーブルラック1台と中々の充実具合です。 スタック型のマシンももうちょっとあれば尚良かったですが、殆どの人は問題ないレベルであると思います。 設備も綺麗で従業員さんもしっかりされています。 周辺に住まれてる方の民度を考えるに先発の姫路店、中地店より客層はいいと思われます。

I heard and went to this gym for a week. But i must admit, that i wont wish to continue here. Lost my money on subscription. Though the gym is good, atmosphere is great. Cleanliness can be seen everywhere., but you need something more from the staff. Prices are little bit high compared to other gyms. They have tight rules and regulations which everyone couldn't follow. You can get many other options if you want to gym out at best rate.

Not so crowded gym and I like it much as I do mnt need to wait for so long. Classes wise also got a lot of choices and pro instructor

I went to do a trial at ocean financial center pure fitness. i got to to say compared to Asia Square tower its smaller. The staff are incredibly friendly. Once u step in you are greeted with smiles, the ladies even remember which locker i like in just a few days. I must say they are efficient. I feel at home, and often would strike up a conversation with the front desk ladies especially, the ladies in scarfs and sue? im not sure if i got their names right. my apologies! ill be sure to remember their names next time! Now for the Facilities, They have all the latest and newest equipment again not as much as Asia Square. The Changing rooms are spacious and vanity area are always cleared of any hairs. I don't do much weight lifting, mostly cardio and i often go for classes. The classes are high intensity, instructors are very outgoing and enjoy what they are doing especially Luis and Davi. p.s i tried the Tyre flips and sledges they have a specialized artificial grass to really make the sledge difficult yet enjoyable.

Highly recommended! I am impressed with this fitness center. They have the state of the art gym equipment and the trainers are highly trained. I just started doing my workout on this fitness center and I am impressed on how they assist me in achieving the body I want.

hey guys, if you want to kick start your fitness and looking for gym in town, We are in level 4, so feel free ask for ME (ruby) at the gym counter!

Excellent facilities. 10/10 on cleanliness. Great interaction with the people. Overall, superb. Highly recommended.

Excellent facilities, wonderful staff, and a great personal trainer...the ideal training venue!!

(Translated by Google) I think the staff is relatively kind. This and Nakaji store are run by the same company, but everyone is polite. However, the staff are not so familiar with training, so it is better not to expect too much. I don't see any people who make strange voices or throw weights I am able to train comfortably. I think that there are many people who feel that the gym is somewhat difficult to reach and the threshold is high, but it may be easy to go because there are various people regardless of gender, age, body type etc. (Original) スタッフさんの方が比較的親切かと思います。ここと中路店は同一の会社が運営していますが、みなさん丁寧な方達です。 ただ、スタッフの方達はトレーニングにそこまで精通しているわけではありませんのでそこは期待しすぎない方が良いと思います。 お客さんも奇声を発したり重り投げたりする人は見かけませんね笑 気持ちよくトレーニング出来ています。 ジムは何となく行きづらくて敷居が高いように感じる方も多いと思いますが、ここは性別、年齢、体型など問わず、色々な方がいらっしゃるので行きやすいかもしれませんね。

good place to workout if you have the time / money .

Out of control personal trainers.

the facility is really great. I always like to train by myself therefore I have no experience about their training services.

Nood food protein smoothies are also available vegan. My favorite is the chocolate peanut butter smoothie, decadently rich and full of flavor, almost like a milkshake without the calories!

Great workout experience

Well equipped club with friendly staff

Office hour you can go to the nearest gym

By far the largest and best gym I've ever been to - pricey, but worth it

The machines are quite old, but spacious enough and always usually have a lot of slots available without pre booking

Clean, new, doesn't get too crowded, has a platform and eleiko bars and plates, amenities in changing room of great quality, sheltered from mrt.

Fantastic gym, equipment, service and operating hours.

Damn expensive parking

If you don't mind the rates, this place is AMAZING!

(Translated by Google) Thorough disinfection and cleaning is clean and the staff feels good. (Original) 消毒 掃除に徹底して 清潔で スタッフも感じが良いです。

Great place to train at, crowd is not too bad during lunch or after work.

Nice place to gym, but subscription at the high side

New equipment, good maintenance. Premium product offering. Can get crowded during rush hours.

Awesome gym ! The coaches are really nice and always ready to assist !

Very friendly staff and great gym!

(Translated by Google) Pros: You can train anytime. Shower room and changing room are private rooms. Disadvantages: It is difficult to grasp the availability of machines because it is divided into the first floor and the second floor. The locker usage fee is an extra charge (1,000 yen / month), but there are shelves. Shampoos in the shower room entered from December. There is no machine to train the back. If you use 5 or 6 people other than a running machine, there is almost no freedom of the machine. (Original) 長所 : いつでもトレーニングできる。シャワールーム、更衣室は個室。 短所 : 1階と2階に別れているため、マシンの空き状況が把握しにくい。ロッカー使用料は別料金(1,000円／月)、ただし、棚はある。シャワールームのシャンプー類は12月から入った。背筋を鍛えるマシンが無い。ランニングマシン以外で 5～6人使っていると、ほぼマシンの自由度は無い。

(Translated by Google) It's two floors, but it's a bit narrow. Cardio machines are available. Free weight and stretch space is not large. (Original) ２フロアですが、ちょっと狭い感じです。有酸素マシンなどは、ひと通り揃ってます。 フリーウエイトとストレッチのスペースは広くないです。

Nice place, but most gyms will have silimar equipment with lower subscriptions. Before joining, be mindful of the rigid terms and conditions. There are only 2 conditions for early termination. The commitment is minimum 1 yr. "Early Termination cases are subjected to approval based on relocation out of Singapore or medical reasons as stated in your Agreement." I have adviced all my friends to try other gyms with no lock up or shorter periods with similar facilities before committing. If you change job location or office, you are still unable to make early termination favourably. The option of 3rd party transfer they offer is not meaningful, as the cost will be more for the 3rd party and transfers cost will be high to discourage you from the termination. Keeping fit is in the mind and determination, not necessarily the equipment.