One of the largest malls in Singapore that includes stores like IKEA and other popular brands. The best thing about this mall is connectivity towards Jurong East MRT that has East West and North South line. It is very easy to roam around since the navigation map is quite helpful. The only thing they could improve over is fastening the speed of the elevator. It takes significant time for waiting.

JEM is connected to Jurong MRT station via a platform that you can walk across. There are plenty of stores and restaurant within the mall and there is NTUC FairPrice Finest at the basement.

A shopping "JEM" located in Jurong East and conveniently accessible via the Jurong East Bus Interchange and Jurong East MRT Station. Connected to another major shopping mall in the West, Westgate. Creating a new shopping paradise in the West, rival that of shopping in Orchard Road.....

can get almost everything here. Grocery, food, furniture....And the new Kopitiam is great.

A shopping mall with a good variety of shops, food, fashion, grocery, also a 2 level don don donki. Best mall in the area, unlike it’s neighbour (Westgate) that has no aircon and JCube which is closing down soon. If you are in Jurong East and you are thinking of which mall to go, I would suggest JEM.

Great place for eating and shopping. A mall with many F & B eateries. There are many options. I picked up candles from Yankee candles at level 1. There are links to IMM, WEST GATE, BIG BOX ,J CUBE and Eng Teng Fong hospital.

Went there for the newly opened scoop.. found it’s quite nice.. don donki, and sol mart are also there.

Since it opened, it has essentially become a local favorite. It contains pretty much everything you could desire in a mall and is fairly modern. large theater, numerous food and beverage establishments, furniture, and even an Ikea. One of Singapore's best malls, and it's also highly accessible.

Nice shopping mall to shop and dine. Plenty of shops. Convenient location next to Jurong East major train station interchange.

Very crowded mall but can still get a parking lot. Nice place to shop around 👌.

Upscale mall in the west, together with IMM and West Gate, it should have most Brand’s and stores that you would need. Update (1st Sep 2018) - just visited the upgraded children’s playground on level 5 and was impressed with the wet play area as well as the trampolines and climbing structure. My four year old Daughter loved it. There’s a small shower and changing room beside the playground too. Update (Jul 2023) - the playground is partially open again and kopitiam has taken over the food court on L5. Do use their app to order to get 10% off on your food!

It's a nice shopping centre to go... Alot of shops that are catered to the average Singaporean. Plus it has alot of f&b varieties.

A big shopping mall where you can walk the neighbor malls e.g. Westgate and IMM easily via skywalk. Wild range of goods and food, any kind of thing you can think of. The roof garden offers a splendid scenery of the entire jurong area. A nice spot to sit and chill while indulging sunset.

Lively modern mall with just about everything you need. Part of the larger J Walk bunch of malls around Jurong East.

Big mall. Wide array of shops. You can get anything you think of here. 3 coffeehouses to choose from. Great bites at B1. Expensive parking.

Convenient location. Lots of eateries. Easy access by MRT and bus.

because very convenient can buy everything at the shopping centre.

Love this place as it has some of my favourite shops. But now due to covid every single shops requires checkin and out.. guess this is a new normal we have to get used to it.

Very2 huge and many outlet that i did not see before in my life..i was like stunned ..like this shop also have in singaporee...welll done JEM Artcitact

Nice shopping experience. Indoor connection to near by malls

Very clean & serves good & reasonably price food.

Big place

很多吃的和衣服店，还有银行、电讯等

Many nice restaurants and good food. Would definitely come back.

Cozy place to hangout!

Has a nice food

If you want to spend time in shopping

Good

This place is always crowded during the weekends . Preferable to go on weekdays

Good place for shopping for the family, variety of foods.Be prepare for crowded weekends,traffic will be congested.

Oh mind yes of all Best good food , shopping and Entertainment u name it they have them All???

Had some of their recommended sides and they were delicious, recommended for small gatherings.

Nice shopping mall

Awesome

(Translated by Google) Good place to shop (Original) 购物的好地方

Casual shopping mall to walk in

Awesome

It's always a fun outing to visit JEM, a wide selections of shops here - from supermarket to fashion, sports, electronic, etc., to pharmacies. Not forgetting the kind of foods you can find here... Best, it is just right next to Westgate, 2 malls in one trip, why not?!! Why I'm giving just 3 stars because most shoppers don't really care about social distancing - standing real close to me while on the escalator, no gap between queue, etc.... Would stay away from visiting again until more controls are in place :(

Yu Kee Duck Rice

A good mall as always.

Nice mall to visit when you are in Jurong East. New additions like IKEA and a revamped Muji are great shops to spend some time in. I love to go to Donki, the bar section is superb. Eateries are aplenty to try too!

I have taken this 1st photo at the entrance of JEM.. can see, many smokers at the open space between JEM and Westgate. Suggestion: to build dedicated smoking area for smokers (reference to 2nd & 3rd photo).

Ikea has an outlet at Jem, much more convenient for us staying in the west. Looking for a n armchair for my 94 yo mother. Found these two models very comfortable, could decide on the spot if only she was with me there.

Gd vibes I was at this restaurant, Soi thai soi nice is gd value for money especially the thai garlic

Jimmy was the one who assisted me with my laptop screen protector today, very thankful to him as he really tried his best to help. The lady (dark skin tone), thumbs down for giving me wrong info yesterday and luckily Jimmy was there to sort out your mess!

Superb place to shop. Amazing restaurants as well. Very close to Jurong east mrt station. So easy access.

Can get almost anything here. The food here is great and lots of variety. Helps that West Mall is next door. So is the MRT. There's a sheltered link to IMM. Parking on weekends is horrendous though

So much choice here and now includes Ikea. Lots of retail stores and great f&b. Easy to get to the other nearby malls on foot too. Plus close to MRT line.

(Translated by Google) Many things to eat (Original) 很多东西吃

Wrong name

Love this place... near other shooping malls as well.. we always love going to ntuc xtra... theres 2 pharmacies and venus too... plus Ikea! Would go therr for many things!

Weekend a lot of people.

Big and very tired to walk around 🤭 like a small PLaza singapura

My two favorite shops in JEM. Always love their food in Paradise group.

Crowded but still fun :)

huge place for shopping

Premises well managed, especially the food outlet at level 4.

Bustling sub urban shopping mall. Nice!

it was not too crowded , i'm was there in the afternoon. on a weekday. 👍

A happening mall with different stores, big and clean

👍

Good 👍

IKEA food there Is really

Don Don Donki Japanese food court. At level 3. JEM SHOPPING CENTRE. Excellent Japanese food. Fried Chicken w Vegetables and saba fish set $ 14. (With Japanese rice , miso soup) add $1 for soda Drink or Japanese green tea. MUST TRY

Convenient

Great

One of the most convenient place for shopping and dining.

Very crowded but nice place to go

Great place for food, ikea, don don donki and groceries

Nice place with two supermarkets, Don Don Donki and NTUC. Lost something valuable and someone returned it to security/the concierge, whereupon I got to pick it up a day later.

Clean and lots of shops.

Tried to get in to go the carpark but the queue was very long

West side best side. NORTH EAST AND EASTIES NEED TO COME TO WEST TO KNOW WHAT YOURE ARE MISSING OUT . YOUR MALLS ARE INFERIOR

Pro

Jammed during peak period, cannot even get into Jem to get the car out of the the carpark to. What a joke when we keep see people come out...

(Translated by Google) Convenient to buy various goods (Original) 方便購買各種商品

Great mall in the west

FAIRPRICE AND IKEA GOOD !

Love the variety of retail shops and food choices! A great place to shop and dine!

Shopping mall.

Ikea, don don donki, fairprice extra and cinema are here

Awesome place for shopping, a lot of stores for me to buy gifts for my friends.

Good only the lift should not repair or service during operation opening hours it was so inconvenience

Please don't come. I LOVE this place .

👌 It's alright, all shops are open and good court is big.

Nowadays during covid, you have to be earlier as the safe entry takes a while.

Great mall. Popular. Have everything you need. Clean and efficient.

Great place to buy everything, but too crowded, especially during this covid period. I'm also 1 of the contributor... Oops.

A fully equipped suburban mall. the basement has a number of food outlets and a particularly good outlet serving nice malay food. i really enjoy the lontong.

One if the better Malls. But not the top notch you would have downtown. Shop size and range of products limited. However, the overall appearance is of higher quality. Food stalls are spread on each level.

Good shopping + makan places

This Is IKEA @ JEM JURING EAST SO FAR SO GOOD AND CLEAN PLACE SO EASY TO FIND FOOD .

Went there for window shopping. It's good to see more & more people are going there as we heading towards endemic phase

Beautiful to see the area ,can see movies, shopping, visiting

Nice place to hang out right after work before heading home

Wide range of options, both for dining and shopping, largest compliation of malls in the West.

I consider it to be one of the finest malls in western Singapore. With its strategic location, you are conveniently connected to both the MRT station and bus interchange. Almost anything is available here, or you can walk over to Westgate, IMM, or J-Cube, which are just a few minutes away.

Full up mall. Expensive parking. Limited parking too. An update to my review, I’ve entered the mall’s Carpark at 1801H, with a gps smart watch, to my horror, when I exited I was charged with a timing starting at 17:59:55……. This is unsatisfactory. Is the mall trying to earn more by having an inaccurate timing in its system?

We found this place by Google rating when we are looking for some chairs for our new home. We want solid (better than IKEA) and not so expensive ones (cheaper than Castlery). The place (office/ show room) is in the deep forest of factories, 10-15min walk from Paya Lebar MRT. Though a bit unfriendly to the non-drivers, it is worthy of the effort. They have varieties of chairs, from living room, study room, office to out door. Choice of design, color, and for different scenarios. The workmanship looks good. The best way is survey online and try out on site. The only thing is their orders looks full and delivery to be placed 2 weeks ahead.

Mall itself is fine and has a good mix of shops. Low score was entirely due to the crowds. Completely extinguished my desire to shop and I went home to get my stuff online instead. A good place to shop at if you can stand the excessive crowds (observed many window shoppers who just want to get out of their homes and would leave the mall without spending).

Date of visit : 21 Dec 2022 Jem at Christmas. Seems decorated with the least of lights. Very crowded mall on this evening.

Nice place but is a smaller mall as compared to the rest of the western malls Jem is the first lifestyle hub in Singapore’s west where mid to mid-plus shopping meets entertainment; functionality meets experience and where community culture meets city inspiration. Jem’s name is a wordplay reference of the mall as the crown jewel of Jurong and Singapore’s west. Jem is Singapore’s third largest suburban mall housing 250 units over 580,000 square feet of retail space across six levels. Jem is directly connected to the Jurong East MRT interchange station and located at the junction of Jurong Gateway Road and Boon Lay Way. Major retailers include IKEA Jurong, Fairprice Xtra, Cathay Cineplexes, Don Don Donki, H&M, Kopitiam Food Hall and UNIQLO.

An amazing mall with a superb range of shops and a wide range of options to eat! The best part is it's attached to Westgate which also has its own selection of stores! And the icing on the cake would be the direct access from the metro station

Jem is a huge shopping mall - after a while, you could lose your bearings if you do not keep track of your whereabouts using level numbers and eye-catching shop displays. That said, the mall has a good mix of retail, service, and food outlets serving a wide spectrum of visitors. Besides the anchor tenants, many of Singapore's popular chain stores are here, so you should be able to get what you wanted here. Imagine! There are three large banks having their physical presence within this mall to serve their clients! The mall seamlessly connects with Jurong East MRT Station. And Jurong East Bus Interchange is still within walking distance. Partly because of its proximity to transport accessibility, do expect a strong current of human traffic within and around its periphery, especially on weekends and holidays. Do not complain about "the crowd". It is this constant movement of visitors, commuters and mall staff going about their routines that somehow build up a conducive shopping atmosphere, and generate the happy shopping mood that both consumers and retailers have always been looking for. Enjoy your next shopping trip at Jem !

After the upgrade and post Covid, more eateries now and big brands shop has opened, such as H&M, IKEA, Donki...etc.

Jem Shopping Mall is a popular retail destination located in Jurong East, Singapore. This iconic mall offers a wide range of shopping, dining, and entertainment options for visitors of all ages. With its modern and spacious layout, Jem houses a diverse mix of local and international brands, providing a comprehensive shopping experience. From fashion and beauty to electronics and home furnishings, there is something for everyone at Jem. The mall also features a variety of dining choices, from casual eateries to upscale restaurants, serving a wide range of cuisines. Additionally, Jem is well-connected to public transportation, making it easily accessible to shoppers from all over the island.

A very fulfilling shopping mall that has everything you need all under one roof! The playground at the top floor is a highlight as well. It is connected to the kopitiam which is quite an amazing food court that serves a variety of food. Overall, a very popular mall that serves the people from the west coast.. Two thumbs up!

All escalators going to the 2nd floor are being maintained at the same time? Wednesday Sept 13, 3pm. Creates a long queue on the lift.

I work nearby and come here at least 2x/week. Without fail when I arrive/leave one of the escalators between L1 and L2 is always fenced off and unavailable for use. Is it perpetually out of commission? Are you idiots doing servicing during the peak hour periods of 9am and 6pm? Are you trying to encourage foot traffic by having your poor shoppers circumnavigate the entire floor to find the one working escalator? Do better, brainless management.

It is a beautiful mall, the highest (5th floor) has a food court ( food fairly good price $$$ ) and a cinema. Basement a NTUC & plenty of restaurants. The only issue with this mall is the elevator is always not working especially basement to ground floor. There r 2 side with elevator and lift ( lift is slow as it need to service from B3-5th floor) also for those who drive the parking for Friday - Sunday is $2.70 for the 1st hours. ( expensive ).

Nice building and always busy .there is IKEA ,many food stalls,branded showrooms,toys r us

A place in the west where you can find pretty much anything you want. Plenty of food choices in all kinds of cuisine. Check out the Kopitiam on top floor if you are going for variety!

Used to be my favourite mall. Not that it’s no longer fantastic but we relocated. It’s the entire orchard road in one mega shopping mall. No need to travel anywhere else.

Our family always go to Jem every week for shopping and simply have food . We love the atmosphere and the excitement this place creates in us. We can find everything like designers' shoes, bags,clothes, toys, puzzles, food court, Premier beauty salon, Specs makers, Coconut drink, Cinema are there. Opposite to jem cinema got a whole body Massage chair, Moss Buger. You can find all in one mall. Good place to have fun and relax your mind.

Went to Jem last weekend for food, failed to find diaper changing station for my baby. Went 4 parent room/family room at Lvl 2 and 3, all were under maintenance. Browse through Jem website, all those rooms are so nice. But… none of them available? Hopefully the management will look into this issue.