1/5 T.J T. 2 years ago on Google • 3 reviews
***PLEASE
DO
NOT
BUY***
If
possible
I
would
give
0/5
star.
-Bad
Customer
service.
-Dishonest
Staff.
-Chicken
is
not
Crispy.
-Chicken
is
Dry
like
powder.
On
15th
Aug
2021,
Sunday
at
around
9.00pm.
My
Kids
wanted
KFC,
I
placed
my
order
using
the
KFC
app.
Ordered
the
new
5pcs
Cereal
Crispy
Chicken
meal,
with
additional
3
set
of
cheese
fries
at
Junction
8,
KFC.
Upon
my
collection
I
requested
for
Thigh,
drums
and
wings
meat
as
my
kids
doesn’t
like
the
Breast
meat.
I
was
served
by
a
Malay
Aunty
wearing
scarf.
Her
name
tag
was
unclear
and
I
won’t
mention
her
name
here.
Moving
on,
She
immediately
told
me
that
she’s
has
packed
the
meat
which
can’t
be
changed.
I
asked
why?
She
told
me
it’s
packed
accordingly
and
she
included
all
the
different
kind
of
meat
cut.
Which
I
assumed
a
mixture
of
“Thigh,
Breast,
wing
and
drums”.
So
I
trust
her
and
didn’t
insist
to
change.
Shortly,
a
Malay
uncle
came
to
collect
his
order.
He
speak
in
Malay,
requested
for
certain
meat
cut,
she
immediately
unbox
and
rearrange
accordingly
for
him.
I
felt
very
unfair
by
her
action
which
is
not
ethical
and
unreasonable.
I
didn’t
want
to
create
a
scene
there
as
my
kids
want
KFC
badly.
Next,
she
packed
my
cheese
fries
in
a
mess,
with
disrespect,
box
wasn’t
covered
properly
and
fries
were
sticking
outwards.
This
is
too
much
and
I
told
her
for
prepare
a
new
set
of
cheese
fries
for
me.
She
gave
me
unpleasant
tone
“have
to
wait
ahhh”
I
was
like
fine.
Please
go
ahead.
The
preparation
took
around
8mins,
she
prepare
for
me
in
a
well
manner
as
I
think
she
realised
that
she
might
get
into
trouble
if
I
raise
a
feedback.
When
I’m
homed,
I
prepare
the
meal
for
my
kids,
the
cheese
fries
were
fine.
But
the
Cereal
chicken
was
horrible
and
it’s
all
breast
meat
accept
1
drum.
My
kids
were
very
disappointed
and
I’m
very
disappointed
by
the
service.
This
is
the
last
time
and
I
won’t
recommend
anyone
to
go
there.
Bad
experience
and
some
sort
of
racists
service
given.
*This
is
not
a
made
up
story,
you
can
feel
free
to
contact
me
personally
and
my
Invoice
number
is
9174.
I
will
not
delete
this
post
and
review
as
my
statement
is
true.
Thank
you!
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