I hadn’t heard of V-ZUG until late last year, when my interior designer told my partner and me to check the brand out. We were planning to get our kitchen appliances from industry darlings, Miele or Gaggenau, but that quickly changed once we walked into the beautiful V-ZUG store. Not only we were impressed by the brand’s sustainable practices and innovative tech — its FullFlex induction hobs have to be seen to be believed — but also its unparalleled customer service. I am extremely particular about good service, especially when it comes to luxury brands, but V-ZUG has surpassed all my expectations — something I never thought would be possible. Irene has been our point of contact since day one and I’ve never met someone as dedicated, hardworking, proactive, polite, and patient as her. She has helped us prepare multiple quotations (we couldn’t decide what models to get at first), worked closely with our interior designer to ensure we got the kitchen of our dreams, and even answered all of my silly questions (about what detergent to use, how to take care of the appliances, etc). Chef Juliana deserves a shout out too. She was absolutely incredible — giving us honest recommendations on which appliances she liked and would want to get for herself. During the taste experience, she whipped up a delicious meal for my partner and I while explaining how she was preparing everything thoughtfully. I’m definitely going to be a lifelong fan.

Love it. My VZug CombiSteam oven is easy to use, simple to clean and feature-packed. It’s my go-to appliance in the kitchen for steamed and baked rice, sous vide meals and Chinese steamed soups. Thanks for painstakingly taking us through the many VZug offerings and invites to the cooking and baking classes to learn more about VZug Defo recommend a combisteam if you short on space as the one appliance to replace the air fryer, oven, steamer and microwave!

Nice and sleek designs. Irene greeted us the minute we stepped in and she shared with us good information of each appliances. She is warm and attentive throughout.

Absolutely refreshing experience. Awesome cooking class with superb appliances

Too little techincal and sales info for potential buyer.

Really love the oven I got from V zug, been comparing to other major European brand & found V zug to have the best oven & after sales service which is so impt. I love the aesthetic look of the oven that match my kitchen console well & its well function made it easy to use I also love how they would organize cooking lessons even to our helper, what an excellent community V zug brought together, it was more than jus a kitchen appliance! Super awesome V zug! Highly recommend

Remarkable n great appliances built with superb quality. Love their luxurious showroom and attended few of their unique events different from others..

Amazing environment for luxury appliances....also very friendly and knowledgeable

The appliances are sleek and very functional but the main draw is the staff and its excellent after sales service. All the staff, especially Irene are very friendly and knowledgable. Thoroughly enjoyed the complimentary monthly cooking classes hosted by the V Zug ambassadors and chefs too. Lastly, a big thank you to the installation team particularly Qing Kang. His team acts promptly and delivers a great job.

Such an beautiful place and amazing products! Best brand for home appliances and upscale lifestyle!

The new, stunning embassy of iconic Swiss appliance brand V-ZUG. A must-see!

This innovative Refresh Butler is a MUST SEE & BUY! Very convincing performance - and makes life soooo much easier 👍!