1/5 Ryan T. 5 months ago on Google
Iโve
always
heard
good
reviews
about
126
from
friends
and
colleagues,
and
was
really
excited
for
my
first
visit.
Unfortunately,
the
food
quality
and
taste
were
subpar,
at
times
even
below
average.
Additionally,
food
prices
were
on
the
higher
end.
That
said,
Iโll
give
credits
to
their
fried
carrot
cake
and
char
siew
pau
which
were
pretty
decent!
Now
if
the
review
ended
here,
it
would
have
been
2-3/stars.
What
caused
the
1-star
review
was
due
to
their
poor
service.
The
service
staff
was
cold,
rude,
and
at
times
offensive.
Whilst
making
our
first
order
verbally,
the
staff
rudely
cut
us
off,
slammed
the
paper
and
told
us
to
write
our
orders.
We
could
say
maybe
itโs
busy
and
that
manpower
is
low.
However,
we
arrived
at
the
store
at
6pm
where
there
wasnโt
much
of
a
crowd,
so
thereโs
no
excuse
there.
The
last
straw
was
when
we
ordered
egg
tarts.
The
staff
offered
us
tarts
that
were
cold
and
packaged
in
plastic
boxes.
You
could
tell
they
were
not
fresh.
When
we
kindly
requested
for
fresh
egg
tarts,
or
a
way
to
reheat
them,
the
staff
(another
one)
brushed
us
off
again.
She
insisted
that
those
were
the
last
egg
tarts,
and
did
not
offer
to
reheat
them.
Lo
and
behold,
whilst
leaving
the
store,
we
saw
another
lady
BAKING
FRESH
EGG
TARTS!
Upon
clarification,
it
was
indeed
for
customers
that
night.
Maybe
the
staff
were
having
a
bad
day,
but
the
poor
service,
subpar
food
quality
coupled
with
high
prices
is
an
experience
Iโll
never
want
again.
Despite
that,
I
hope
126
can
improve
and
become
better
๐๐ป