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  • 5/5 Black R. 1 year ago on Google • 497 reviews
    Had a day surgery here with positive experience. Staff are friendly and caring. Facilities are clean and comfortable. Service and medical attention is definitely top notch (comes with a price tag)
    12 people found this review helpful 👍

  • 1/5 Grace T. 11 months ago on Google
    The lab staff occupied all the sofa at the waiting area meant for elderly patients. They are Very inconsiderate and sitting unsightly and laughing loudly, damaging the image of a prestige Hospital. MEH should do something
    13 people found this review helpful 👍

  • 1/5 Quynhanh P. 3 years ago on Google
    Cheating private hospital A&E service at Mount Elizabeth Orchard. I have suffered from diarrhea for 3 days until today (Saturday) and had no choice but needed to go to A&E at Mount Elizabeth Orchard. Initially, every thing was very smooth and comfortable, except that they did not allow my husband to come in the doctor room with me. After doctor checked, he said that I looked normal (no dehydration sign) and he suggested that I should take the medicine today and do blood test later. I asked how much is the blood test at weekend, he said $300-$400 and the total bill (including medicines and consultation fee will be $700 if I take blood test now). So I denied to take blood test and we agreed that I will go back home with only medicines. When waiting for the pharmacist to come to give medicine, I wanted to go toilet. The nurse handed to me to stool containers for me to take the sample of my stool. So I took and gave to him. After that, the pharmacist came and gave me medicines, then I asked about the bill, he showed me 1 bill with total only $287 (including GST and consultation fee + medicines). He asked me how would I pay, I said credit card. Then he asked me can he take my credit card to payment. I told him my husband is here and he brought my husband to payment room. It took around 15 minutes then my husband went out with an envelope of receipts. I was so tired to ask him more about it. When we arrived home, I asked him about the receipt. And he showed me. I was shocked, it is $940 . The most expensive one is the Gastrointestinal panel pa test, which costs $557.24. I was never informed about this test by any one . My husband told me before payment, he was called in the room by doctor and advised to take this test without any option to say "yes" or "no". They made it look like it it compulsory for him, so he must pay for it. I am very angry when I figured out the reason for the whole process (why they did not allow my husband to come in with me, why they asked for my credit card , etc) so that me and my husband were out of sync in communication and he did not know that my condition did not require that extensive and expensive test. For those who want to see the receipt for details, pls let me know. I'm thinking to push this further as this is intolerant for a hospital in Singapore to do that to a patient.
    12 people found this review helpful 👍

  • 3/5 Robin O. 1 year ago on Google • 160 reviews
    Did an overnight sleep study test for sleep apnoea, and commenced my pre-admission at 6pm. There weren’t many patients at that time so I was surprised when I had to wait 45 minutes to be attended to. During my pre-admission, I mentioned that I did not want to be warded immediately as I intended to head out for dinner before returning. It would have been helpful if the administrative staff informed me that dinner would be served. When I returned to the hospital’s administration area after my dinner, I also enquired if the hospital provided a complimentary limo service upon discharge, but the administrative staff were unsure about it and told me that the service was only available to patients who just conceived. I later found out that the limo service is a complimentary service available to all patients discharged on weekdays. They ran out of single rooms so I was given an upgrade to the VIP room. The room itself was clean and spacious, and the nursing staff were friendly and professional. In general, my stay was pleasant and I had a good experience, which would have been made better if the administrative staff was better informed on the post-ward services. When unsure, they could have informed me to check with the nursing staff instead of offering inaccurate information.
    6 people found this review helpful 👍

  • 5/5 Duminda N. 2 years ago on Google
    Thanks a lot MNH Novena Staff. I did not feel, I stay at hospital, facilities similar to five star hotel experience. Special gratitude to Ward2 staff. Finally, thanks for arranging Limo service and drop me home safely.
    7 people found this review helpful 👍

  • 1/5 Daripin W. 2 months ago on Google • 110 reviews New
    Radiology near admission has only 1 toilet for men/ women. When it is being cleaned , you can not use. Toilet near admission for men has 1 urinal and 1 toilet Not enough for area with so many people. For comparison Toilets at clinics in the same building has more than enough.
    5 people found this review helpful 👍

  • 1/5 Lucy Elfien L. 3 weeks ago on Google • 17 reviews New
    I strongly wish to warn all patients about this particular doctor named Doctor Yip Chee Wei from A and E department. I actually did not want to post my review as it was such a traumatic encounter for me but unfortunately I saw him here at A and E mount Elizabeth orchard and it brought me back such bad memories that I thought I should warn everyone about it. I actually wanted to go to Gleneagles because this specific incident with him occured there but I was trying to avoid him that's why I came to Mount E orchard. But to my horror, I bumped into him here again and revived those traumatic memories of what he did to me at Gleneagles hospital a and e then. Firstly , Doctor Yip Chee Wei kept pushing me to do unnecessary tests like CT scans with a hefty after hours charge even though I was only suffering from gastroenteritis then. I was compliant and did all the necessary treatment like taking buscopan injection and the saline drip to hydrate for a few hours. And even though I felt much better after treatment, he insisted that I had to be admitted despite the fact that I was feeling so much better. When I told him that I wanted to go back to rest as I had already rested a few hours in in the observation ward, he insisted that I had to sign the AOR (against doctors order) form which was ludicrous because when he asked me about my stomach pain score, I told him it had reduced to only 2 from 7. Doctor Yip Chee Wei was very condescending and rude, the way he kept pressing me to be admitted for no good reason. I started to feel physically worse as he kept pushing me and finally I told him, "please stop as you are making me upset'. In the end, when he saw how distraught I was, he agreed to "bend backwards" his own words verbatim and let me go home. I asked this very unethical doctor if he agreed in his own professional opinion that I was in a better state to go home. He looked me in the eye and said yes and told me that he will allow me to go back and I did not have to sign the AOR since he said I looked "much better". However, lo and behold, after 45 minutes of waiting to pay for my bill, turned out that this unprofessional Doctor Yip Chee Wei had actually lied and wrote on my memo that I refused admission, refused to sign the AOR and refused the CT scans. In my whole life, I had never met such a doctor who would lie so blatantly in a patient's face. A doctor is supposed to be professional, empathetic and ethical but instead this doctor lied blatantly and twisted his words. This is to warn anyone who goes into A and E and meet this Doctor Yip Chee Wei. He is the worst doctor that I have ever met in my whole life.
    6 people found this review helpful 👍

  • 1/5 Jackie T. 6 months ago on Google • 7 reviews
    WORST A&E experience!!! I visited A&E Mount E Hospital on 4th Sep around 7:30 pm. I am ok to wait for the doctor for an hour. However, I had to wait another hour for the nurse, who repeatedly ignored me for a simple blood test. Eventually, I found out that the nurse had forgotten me until I clarified with the doctor myself! The doctor assigned a nurse named Lori, who simply handed me a stool test kit without instructions. When I came out, she left for the day without any follow-up. I ended up waiting there while three groups of patients left. I asked the receptionist for assistance, but she said she could only assist with registration. This level of service from Mount E does not match the costs charged. I won't be returning to this hospital.
    6 people found this review helpful 👍

  • 5/5 Pinky T. 1 year ago on Google
    Whilst their service is obviously top notch (with pricey tags too), but certainly worth every penny if you want tip top health service quality. I’ve unfortunately had to be warded twice this year and I’ve been upgraded to their Royal suite on both occasions. To be honest I didn’t particularly feel comfortable given it was prob too big for a single person to stay in a 60m square room! Nurses are extremely dedicated and passionate and they truly care. Food was amazing too by the way! Prata and curry was not bad given its a hospital!! Even on the 2nd time where I could barely eat due to a tonsillectomy, I managed to force down some really tasty chicken consumee, sliced fish soup and longan jelly.
    6 people found this review helpful 👍

  • 1/5 Kieran W. 1 year ago on Google
    It's getting more and more a hospital especially catered for foreigners. Yet the manpower isn't there to handle it. Waited to do an X Ray and it took almost an hour. Gone are the days of "private" hospital. The Q is SGH is even faster!
    6 people found this review helpful 👍

  • 5/5 Anisyah Dewi Syah Fitri R. 1 month ago on Google • 325 reviews New
    systematic informative right on target 👍🏻✍️🎉
    1 person found this review helpful 👍

  • 1/5 Patrick H. 4 years ago on Google
    Quite a bad hospital - by private hospital standards. Here are the issues: 1- Be prepared to have to navigate through a labyrinth because it is so badly designed. 2- Admission process is slow - very slow. Even if your queue ticket indicates you are 5th in line, be prepared to wait at least 40 minutes for that. 3- If you are in-patient, the service you get is poor... food will be delivered late and cold because they just don't enough people to manage the volume. 4- If you have to get x-rays, the process couldn't be more complex even if they wanted to make it more complex! First, it is about to find the right place to go to (they have many "radiology departments") and then it is about to wait for a long time as every doctor there seems to need some x-rays from every patients they have. 5- The waiting time for the lifts, specially for the medical clinics, is way too long on average. I went to other private hospitals in the past and Mout Elizabeth (Orchard) got to be one of the worse. There's many better options in town.
    5 people found this review helpful 👍

  • 3/5 Klaus P. 1 year ago on Google
    I chose this for total knee replacement for both my knees. The surgeon was excellent as far as I can say yet. The nurses are very willing and friendly. Physiotherapy is excellent. The hospital though charges hundreds of S$ for a double bedder which has the charm of a simple garage but not even a visitors chair. Choice of food is very good. In Malaysia or Thailand you can find similar treatment for half of the price. And yes, I live since twenty years in SEA and like Singapore.
    5 people found this review helpful 👍

  • 5/5 V K. 1 year ago on Google
    Stayed 2 nights at Mt Elizabeth Novena & had an operation on my left elbow. All the staff were very helpful, friendly & professional. Especially the nurse, Ms Mala B, who was very caring & professional throughout my stay there. They have lobster in their daily meals. Their meals are far better than any 5 Star Hotel. This hospital really pampers all their patients with delicious & awesome meals. I love the meals very much. Well done. Keep it up. I also like to thank my specialist, Dr Antony Gardner, who has done an excellent job. I really feel safe under his professional care. He's a very friendly, humble & knowledgeable specialist. He has made Mt Elizabeth Novena proud. This is definitely The Best hospital in Singapore. 👍👍👍👍👍💕💕💕💕💕
    5 people found this review helpful 👍

  • 1/5 Hyat B. 3 months ago on Google • 3 reviews New
    Bad experience at Mount Elizabeth A&E!! Urgently went to A&E on 16th Dec 2023 @ 10.45am as my wife was experiencing severe pain at her low back. Thinking that it might be faster to recieve treatment at private hospitals even though we knew its going to be expensive. But they made us wait for more than 1 hour as there was only one doctor attending to all emergency cases. After consultation, the doctor mentioned that we might need to do blood test, few other tests which will incur additional cost (because after 12pm already on saturday) or even get warded. So he gave us options either to continue to take treatment at the hospital or to visit some other hospital! After discussion, my wife and myself decided to find another public hospital and left immediately. Still ended up paying for A&E consulation charges ($130) without any treatment or medication given. We waited another 2-3 hours at the other government hospital. At the government hospital A&E, we saw one same ang moh patient who was waiting at Mount E A&E. She also gave up on Mount E A&E service! The A&E @ Mount Elizabeth can be torn down and converted to a clinic instead! No urgency among the staff in handling patients who seek urgent treatment and also consultation charges doesnt add up to the treatment received!!! Disappointed!!
    4 people found this review helpful 👍

  • 2/5 Bill W. 4 years ago on Google
    Dr Hong One of the most insulting, arrogant, rude doctors I have ever met. Has severe God syndrome and will treat you like dirt if you question his analysis in any way. He scared my wife who was there for answers after a stroke......shame on you Dr. You are highly paid to be rude. Only reason I gave this a 2 star is because we requested a different doctor (he was excellent).
    4 people found this review helpful 👍

  • 1/5 alexey e. 4 years ago on Google
    Had an ultrasound of gallbladder. Doctor didn’t give any details about the problem. Just said that there are few stones inside. For 1090SGD. Now I have to do ultrasound in another hospital with more qualified personnel. Update. 2 weeks later repeated the ultrasound in NUH, which showed that there is no stones, no shadow, this is some sludge. Got robbed in Mount Elizabeth.
    4 people found this review helpful 👍

  • 5/5 Angga Erlangga s. 3 years ago on Google
    (Translated by Google) I'm from Indonesia, I want to sell kidneys, my family's cost of living and I don't ask for a lot of 100 million to pay off a debt if you need to buy a kidney, call 082115140577 (Original) Saya dari Indonesia saya mau jual ginjal biaya hidup saya keluarga dan saya ga minta banyak 100jt untuk bayar utang kalo ada butuh beli ginjal hubungi 082115140577
    4 people found this review helpful 👍

  • 1/5 Marcus L. 2 years ago on Google
    Paid multiple sessions of consultations and getting a mere description of my condition. Got referred to 3 different specialist and still can’t yet give me a confirmed answer on what I can do to recover. Was updating my condition via Whatsapp with them but I was getting ignored. Expect me to visit them just to show face and go home for a consultation fee?
    4 people found this review helpful 👍

  • 1/5 Milton C. 1 year ago on Google
    Avoid at all cost. Lousy hospital, waited more than an hour for admission only to be assigned to a bed that already had a long term patient. Unhelpful counter staff. Was to be assigned an ICU bed after surgery but instead assigned to a 4 bedded 'HDU' bed in a normal ward converted by slapping a sign on the door. Please do not visit this hospital.
    4 people found this review helpful 👍

  • 5/5 henna yuspita s. 10 months ago on Google
    treatment is more comfortable..the nurses and doctors are friendly..excellent health service..never give up trying to get back to health..recomendt
    4 people found this review helpful 👍

  • 1/5 Jean T. 6 months ago on Google
    Poor nursing care standards at Ward 8 worsened my mother’s healing bedsore wound in just 3 days of stay. There was much redness surrounding the wound area with fresh bleeding skin tear even though the nurses were told to be very careful with my mother’s bedsore while nursing her. Apparently the air mattress which was provided to my mother also did not serve its purpose at all. In addition, exorbitant charges (at least 5 times market price) for consumables are totally unreasonable and unacceptable. These consumables were simply ordered excessively and charged on account (cannot be refunded if unused upon discharge).
    4 people found this review helpful 👍

  • 2/5 J C. 3 weeks ago on Google • 304 reviews New
    The radiology centre is under renovation while operating which causes very long waiting time (mine was an hour long). The hospital or clinic could have collaborate with outside radiology centre (just next block) to minimize the wait time.

  • 1/5 K 1 month ago on Google • 292 reviews New
    Being their customer for the past 5 years, their service is very bad when things go wrong, they will ignore, quick to disclaim, push blame and many of their procedures cannot be made as ‘day surgeries’.

  • 2/5 D S. 5 months ago on Google • 15 reviews
    The hype around this place is undeserved. The only reason I gave more than one star is there are some great doctors that admit here. Facilities are tired, food is ok. Have never seen a smile from anyone in the business office or cashiers and they seem to be intent on making things as difficult as possible. From an outside perspective it seems clear there are some real problems with how this hospital is managed.
    3 people found this review helpful 👍

  • 3/5 Drew E. 1 month ago on Google • 239 reviews New
    The wife was in this hospital with a diagnosis of appendicitis for 2 days. An operation was performed using laparoscopy. Very mixed feelings about this hospital. On the one hand, a well-known hospital, high-quality examination, a highly qualified surgeon, and attentive service. On the other hand, the incredible cost of medical services is 30,000 SGD! It’s good that there is corporate insurance in a very large global insurance company. In leading European clinics, such an operation will cost a maximum of 6,000-7,000 SGD, calculated in local currencies.

  • 5/5 Queen Of S. 7 years ago on Google
    Staying in single bedder w lodger n very nice meals great black coffee. Crab n Evelyn shower. Wat more can you ask for. Fast service. Good service. Like a hotel except better in many ways. Like 1st class singapore airlines except more healthy. Love the food. Spacious bright room.
    3 people found this review helpful 👍

  • 2/5 Kosta A. 3 years ago on Google
    It is barely a hospital. I have been both to novena and orchard. Pure merceneries, just draining money. Overcharging you while almost never see a Dr. Nursing staff keep this place alive and it is the only thing that resembles a hospital. Good nurses. That is all. Forget about treatment or cure. It is about your money only. I have been to much better public hospitals in Europe, being treated succesfully; covered only by my taxes.
    3 people found this review helpful 👍

  • 1/5 Joël P. 4 years ago on Google
    (Translated by Google) Arrival to the hospital with a chronic infection (which I knew perfectly treatment) - the office of the hospital referred me to a specialist who has obviously thought that I extract the maximum money with examents and buying medicines at exorbitant prices! No ethics! (Original) Arrivée en urgence à l'hôpital avec une infection chronique (dont je connaissais parfaitement le traitement) - le bureau de l'hôpital m'a dirigé sur un médecin spécialiste qui manifestement n'a pensé qu'à me soutirer le maximum d'argent avec des examents et l'achat de médicaments à des prix exorbitants ! Aucune déontologie !
    3 people found this review helpful 👍

  • 1/5 Guus van der M. 3 years ago on Google
    (Translated by Google) Bad hospital. Bad unreliable ENT doctors (nose, throat, and ear diseases). They don't repair medical mistakes from the dentist. Nervetreatmenst (nerve treatments) are very dangerous! ENT-doctor K made 2 operations that where not agreed.Scamming! Doctor K. did 2 surgeries that were not scheduled, bad service and bad communication, scam. (Original) Bad hospital. Bad unreliable ENT doctors(neus-, keel-, en oorziekten). They dont repair medical mistakes from the dentist. Nervetreatmenst(zenuwbehandelingen) are very dangerous! ENT-doctor K made 2 operations that where not agreed.Scamming! Dokter K. deed 2 operaties die niet waren afgesproken, slechte service en slechte communicatie, oplichting.
    3 people found this review helpful 👍

  • 5/5 Safwan Ibn S. 2 years ago on Google
    Mount Elizabeth Hospital, known colloquially as Mount E, is a 345-bed private hospital in Singapore operated by Parkway Health. Construction began in 1976 and the hospital officially opened on 8 December 1979. The hospital specialises in cardiology, oncology, and neuroscience, among other tertiary services. It is also recognised as a multi-organ transplant speciality hospital. Since 1995, it has been owned by Parkway Holdings Ltd. The hospital is accredited by Joint Commission International and is located in Singapore's Orchard Road on Mount Elizabeth. It is the first private hospital in Singapore to perform open-heart surgery and to establish a nuclear medicine centre. From: Wikipedia One of the best hospitals in the world.
    3 people found this review helpful 👍

  • 1/5 Lisa L. 1 year ago on Google
    This hospital has the worst service I ever encountered for a hospital in addition to charging exorbitant sum. Recently my mum went there for some procedures & stayed two nights. There was practically no service from the hospital ‘s medical staff on the first night as my mum stayed over because she had an early morning surgery and procedure . The ward was practically empty with one nurse at the nursing station and an occasional nurse appearing. It was practically like a ghost town late at night and early in the morning . There was practically no service from the nurses on the first night but my mum was charged with service fee and medical supplies which we did not use on that night. We were also charged for things that we did not use on the second day. This hospital has very few experienced nursing staff and they are also not well versed in the the hospital procedures. Majority of them seemed very lost , lacked initiative and did not communicate to each other and were not well versed with the hospital procedures. We had to do a lot of stuff ourselves like calling the doctors ourselves as the nurses could not tell us when the doctors are coming and could not be bother to call them . We even had to put my mum’s name and food and drinks instructions , etc ourselves . We had to dispense our own medicine that we brought from home as the nursing staff gave conflicting instructions at different times. They came to check our medicines twice but didn’t do anything (seemed there was no communication between the pharmacy staff and the nursing staff). We ended up doing most of the nursing job ourselves . Luckily my mum had two excellent doctors that we had engaged on our own and the stay was short. We do not understand why we had to pay for services when there were not much and why we were charged for stuff we didn’t use and why the total hospital charges were much more than the estimated maximum hospital charges given to us upon admission though my mum’s procedures were just normal ones and there was no complications . It is a real shame that a hospital that used to provide excellent nursing services have now deteriorated to this state. It was a bad nightmarish experience. On hindsight we should have admitted our mum to a public hospital as most of our public hospitals give excellent medical care despite facing shortage of medical staff. Our public hospitals clearly out shine this expensive premium hospital in many aspects.
    3 people found this review helpful 👍

  • 5/5 Veenoth K. 2 months ago on Google • 133 reviews New
    I was admitted from clinic to hospital. Admission was really smooth. Nur Alshfika handles my documents and time so calmly and politely. She made my day. I was give a free room upgrade to Executive Suites. The room was so big and nice. Very clean and great. Some nurses are nice while some are just grumpy. The renovated room still need more touch ups. TV has no batteries changed have to go so near to press. The calling nurse button working the light and tv buttons are not working. I had to keep calling the nurses and night shift ones are not welcoming at all. There is no difference in food between Mount E Orchard and Novena. All the same. Admission to Ops Private Hospital is still the best.
    1 person found this review helpful 👍

  • 1/5 126761100 2 months ago on Google • 13 reviews New
    I had surgery at this place but then caught UTI, which turned into a more serious infection called sepsis! A life threatening condition!! The doctor didn’t notice the symptoms early enough when I was warded at Mount E despite she was aware of the constant Low BP and fever. After I left the hospital, things got worse at home. I ended up having to be re-admitted, but this time to a government hospital with better care. There in the government hospital, a team of doctors checked on me every single morning not like in Mount E 😠. If you’re just having a small procedure, Mount E might be okay. But for major surgeries or illnesses, it’s better to go to a government hospital if you really care about your LIFE!
    2 people found this review helpful 👍

  • 1/5 Flora T. 3 weeks ago on Google • 4 reviews New
    Poor service !! More than 30 minutes to admit one patient. Endoscopy center has Only one toilet. Dispenser for hand and seat cover are all empty. The counter staff can’t be bother when you ask for anything. No concerned. No sympathy
    2 people found this review helpful 👍

  • 4/5 Bryen 5 years ago on Google
    Staying here is no cheap. Mostly patients that comes here are usually foreigners . The hospital have a lot of individual doctor clinics. Then the patient will stay in the hospital. The environment is a lot better than government hospital. But of cost, the money u pay also different
    2 people found this review helpful 👍

  • 5/5 Jessica C. 2 years ago on Google
    Such friendly and helpful staff. Alex Tan in admissions is amazing. So kind, helpful and lovely. Thank you Alex!
    2 people found this review helpful 👍

  • 1/5 Murad S. 2 years ago on Google
    At 3 am with 16 months old child having high fever (39.9) and vomiting. Expecting the A&E to be quick and professional was apparently hugh expectations. I completely understand COVID fatigue especially with family members in the medical workforce, but for such a highly regarded private hospital, they can start by proper training with the person checking outside to the way the nurses and doctors approach a child for examination. Mt. Elisabeth Novena has a lot to learn from NUH
    2 people found this review helpful 👍

  • 1/5 Mel 2 years ago on Google
    Admitted for 2N in a 4 bedded room as there was no single room available. On my 2nd night, I heard the nurse told the patient beside me to remove her mask. But at 10pm, she start to cough. She kept coughing that I had to call the nurse to ask for a mask. To my surprised, the nurse asked me if where is my own mask, I said it is there but it is already used so I need a new one. I didn't know I will be admitted on that day so I have no extra mask. Then she came with a mask and told me to keep it. I asked her, why do I need to keep it? It is a disposable mask (the blue disposable surgical mask) I will surely need a new one the following day. Please note that I didn't ask for a new one the following day as I do not want to get stress over it. My total bill for 2N is almost $25k! A piece or two of disposable mask should not be a big deal where in fact it should be automatic especially during this pandemic. There is also no hand sanitizer or anything in your ward. It would be good if your service is as high as your bill.
    2 people found this review helpful 👍

  • 1/5 Parivash J. 1 year ago on Google
    The worst ER experience. I arrived i was asked to be seated and fill up a 2 page form even tho I was in severe pain. After that and basic check up, they asked me to wait for dr for 20 mins until I asked to please let me lay down on bed. 45 mins after dr arrived. And he was so worried about covid (even tho i was negative and didn’t have covid symptoms) that he wasn’t comfortable to check my throat etc. anyway the worst part was when the junior nurse had to take my blood. He did it in the most painful way and he was extremely stressed. He even mentioned sorry its my first time. Which is not what you want to hear when you are feeling absolutely sick. I threw up fainted right after the blood test and they couldn’t provide what was the reason. Dr only arrived 15 mins after i fainted. This is ER and people should feel safe !! This is the last time I will visit Mount Elizabeth ER
    2 people found this review helpful 👍

  • 1/5 Samantha 9 months ago on Google
    Horrible nurses and experience. Aside from 1 Malaysian Chinese nurse, only the nurses from the maternity ward who were dispatched to 5C, Alicia and Ko Ko were patient and friendly. I went in for knee surgery and decided to stay at Mount E because I had a great experience previously. The nurses in Ward 5C were grumpy, impatient and extremely insensitive. My leg was in a brace. When wheeling me in the commode chair to the bathroom, there were so many times my leg was banging into the wall or edges of furniture. When I asked for help showering and washing my back, the young and new china nurse asked in a judging tone, "why can't you wash in your own." I told her the tube in my left arm hurts when I try to use too much strength. So she begrudgingly put on gloves and touched my back for 1 sec and then ran out of the toilet again before I could call her. And none of the nurses knew how to put back my leg brace on. Even though we were in the orthopedic ward. I was in more pain than needed. This was despite me asking the physiotherapist if she needed to inform the nurses how to put on the leg brace, because I was still very drowsy and nauseous from the medication. Physiotherapists in Mount E do not read doc's notes. During my surgeon's morning rounds, I asked for advice on how to shower at home. He said he will let the physiotherapist know. When she came over, she wasn't aware of it at all. But my surgeon's clinic said my doc has already put it in his notes. I actually wanted to further extend my stay because I was not confident in being able to get to the bathroom in my own home. But the horrible experiences with the nurses made me decide to shorten my stay. Mount E, you have been a premium trusted brand. Whilst your customer service officers and bell man are still great, it is really disappointing to see your medical service go to 3rd world country levels. I am seriously questioning if I would return to Mt E after this horrible experience.
    2 people found this review helpful 👍

  • 5/5 Gelien C. 7 months ago on Google
    The nurses at Level 8 Ward 8 are nice and friendly… really thankful for them in making a scary part of my life, a better experience. Their care and professionalism is very admirable. Putting hospitality in hospital which isn’t always the word that comes to mind. The meals have also been great, thank you to the chefs and crew!!
    2 people found this review helpful 👍

  • 5/5 Sharon LIMTL (. 4 months ago on Google
    Mount Elizabeth IHH's Mount Elizabeth is among the world's top destinations for medical treatment, known for top experts, excellent clinical outcomes and exceptional personalised service. Mount Elizabeth Hospital, known colloquially as Mount E, is a 345-bed private hospital in Singapore operated by Parkway Health. Construction began in 1976 and the hospital officially opened on 8 December 1979. The hospital specialises in cardiolog The hospital is accredited by Joint Commission International and is located in Singapore's Orchard Road,[3] on Mount Elizabeth. It is the first private hospital in Singapore to perform open-heart surgery and to establish a nuclear medicine centre.[1] The royal family of Brunei built a Royal Suite in the hospital for their own use. It was later made available for use by other patients.[3] In 2016 the cost of a bed in a four-bed ward was $276 a night. A single room was $640 a night.[4] The adjacent Mount Elizabeth Medical Centre[5] (MEMC) houses clinics with private medical specialists only. Doctors have to be specialists accredited by the Singapore Medical Council in order to practice in Mount Elizabeth Medical Centre. They practice in 31 specialities in total, including anaesthesiology, cardiology, cardiothoracic surgery, dental specialties, endocrinology, gastroenterology, general surgery, medical oncology, neurology, obstetrics and gynaecology, orthopaedic surgery, otorhinolaryngology, paediatric medicine, plastic surgery, renal medicine, respiratory medicine, and urology. Consultation and treatment rates vary per condition, clinic, and specialist. The medical centre caters to patients of all ages from Singapore, Southeast Asia, and international patients from all countries visiting Singapore. Staff who understand multiple languages such as Indonesian, Russian, and Malay are available on-site to provide translations.
    2 people found this review helpful 👍

  • 5/5 Akram M. 4 years ago on Google
    This is a really good hospital. Top on quality and docters. Nurses were very good pre and post surgery. Food was excellent, with a menu comprising of steak, pizza, burgers, salads all prepared in a healthy way. So 5 stars for sure.
    1 person found this review helpful 👍

  • 5/5 Tha N. 4 years ago on Google
    I like this hospital, funny is people writes comments about this hospital, guys hospital the place for sick people so can comment about good and bad treatment, like my mom they treated well after surgery and recovered well , I’m from Vietnam and Vietnam doctor surgeries failed twice ,so I bring mom to this place. You don’t know how lucky where you are living now
    1 person found this review helpful 👍

  • 3/5 Elise 6 years ago on Google
    Admission is slow and paper work is lengthy. Two bedded room is pretty small, the room can get very rowdy when there’s too much visitors. No head phone provided for the TV, you cannot really watch with raised volume as it will disturbed your neighbouring bed. You can only watch it using subtitle. Plus point, locker and safe box provided in the room. Food wise, selection is wide and food is tasty. I wonder if it is because it is at Orchard road or there’s really a lot of patients, but ground level is always crowded. Ground level feels more like a shopping mall than hospital. I was in the isolation room as I was admitted to other hospital before admitted here. If I were to compare, infection control seems to be have some gaps. Visitors were not asked to put on mask when entering. I was not asked to put on mask when leaving the room. The door was always left open. Services is consider average for the price I have paid for.
    1 person found this review helpful 👍

  • 1/5 Parasmuthusamy 4 years ago on Google
    Heard a close friend’s worst ever encounter with a female Anesthetist Dr Foo K.L in Jun 19. Besides asking for patient’s name and NRIC, she did not explain anything about how she was going to prepare patient for an operation. While Dr Foo, patient and nurses were in the OT, she spent her time asking a pinoy nurse what souvenirs she would like to have and chatted about her upcoming Japan trip. She made no effort to speak with patient anything else in the OT. When surgeon arrived, she told surgeon how anxious the patient had been but did nothing to calm patient despite knowing that. In the end, patient’s left hand was forcefully pulled and she knocked out just in this inhumane manner. It is a big shame patient had to go through such ordeal during such a rough time and doctor did not practise in a professional manner.
    1 person found this review helpful 👍

  • 5/5 RJ J. 4 years ago on Google
    i love this
    1 person found this review helpful 👍

  • 5/5 Tri A. 4 years ago on Google
    Good
    1 person found this review helpful 👍

  • 1/5 Bhaskar S. 4 years ago on Google
    Very unprofessional customer service. Called them twice to book vaccination appointments for my son. Both the times I was told that I will be called back. Not heard from them et all. Really doubting if the hospital cares about their customers.
    1 person found this review helpful 👍

  • 5/5 era l. 4 years ago on Google
    I really love and trust my health needs at Mount Elizabeth Hospital. Our family doctor is a resident in this hospital and we really appreciate his kindness and straight to the point medical advice.
    1 person found this review helpful 👍

  • 3/5 Cường Quyên 4. 4 years ago on Google
    (Translated by Google) The hospital knows how to make the best money I've ever known. (Original) Bệnh viện biết cách kiếm tiền tốt nhất mà tôi từng biết.
    1 person found this review helpful 👍

  • 4/5 Harso F. 4 years ago on Google
    Come To Check Regularly . Keep Health Mom IL And Ice Cream... Yummyyy
    1 person found this review helpful 👍

  • 1/5 Victor R. 4 years ago on Google
    The internet very slow... For the big and expensive hospital
    1 person found this review helpful 👍

  • 5/5 Samuel T. 3 years ago on Google
    Was a patient here for a night and I have to say it's all good! Offers a wide variety of food selection. Single ward is spacious and comfy. Caring and professional nurses.
    1 person found this review helpful 👍

  • 2/5 D D. 3 years ago on Google
    some walk-in clinics make you feel like they want to get rid of you as quick as possible. some are understaffed. I had an inconsistent experience. Very far from Mount Elizabeth Novena Branch. This place is also not very friendly to public transport users.
    1 person found this review helpful 👍

  • 5/5 Gaby Rienna B. 3 years ago on Google
    Had eye surgery done yesterday at Mount E Orchard. After operation rested in day surgery ward. Very kind and helpful nurses. I was pleasantly surprised to receive a call from one of the nurses the next day asking me whether I had indeed seen the eye specialist that morning and whether I was alright and recovering and to call them if there were any problems. Thank you Mount Elizabeth for having such caring nurses.
    1 person found this review helpful 👍

  • 1/5 Lee B. 3 years ago on Google
    Walk-in clinic: avoid unless you want to pay expensive fees for slow and mediocre service. Much better alternatives available.
    1 person found this review helpful 👍

  • 4/5 Daniel C. 3 years ago on Google
    World class medical treatment .... at stratospheric prices
    1 person found this review helpful 👍

  • 2/5 Tony R. 3 years ago on Google
    Our daughter was born in this hospital. The worst experience for first time parents!!! The second star I only give because the food was okay!
    1 person found this review helpful 👍

  • 5/5 Melvent H. 3 years ago on Google
    One of the best hospitals in Singapore or probably in the world. Such a good service and really friendly staff with the patients.
    1 person found this review helpful 👍

  • 1/5 inst 8. 2 years ago on Google
    Very inefficient health screening process, took me 4 hours from 8-12 and over 3 hours were the waiting time. Please at least imitate Taiwan or HK private hospitals to improve your horrible service, if in a PV perspective, here is like a joke.
    1 person found this review helpful 👍

  • 5/5 Vijay V. 3 years ago on Google
    Dr. Ravindra Singh Shekhawat (TNP clinic at Mount Elizabeth Novena Hospital Specialist Centre) Letter of Appreciation. I had great pleasure of meeting Dr. Ravindra when I was referred to him from the poly clinic. I had constantly been suffering from severe headache. When I visited him for the first time at SGH Neurology Department my first impression of him was of great confidence because of his friendly disposition. His approach was totally different. The way he examined me gave me the confidence that I was in good hands. After his examination he felt that my headache was more related to migraine syndrome. He prescribed therapeutic tablets to treat my symptoms. Subsequently he wanted to see me after 2months. My follow up visit to see him will be continued at TNP clinic at Mount Elizabeth Novena Hospital Specialist Centre. I wish to place on record of my sincere thanks and appreciation to Dr. Ravindra for attending to me and giving me the assurance that there is nothing seriously wrong with me. Thank you once again to Dr. Ravindra!! Yours faithfully, Selvaraj Vijaya Prabakaran.
    1 person found this review helpful 👍

  • 5/5 Abu Y. 2 years ago on Google
    i wish one day tour it hospital ✌️
    1 person found this review helpful 👍

  • 1/5 Dan E. 2 years ago on Google
    The most lousy and unprofessional service I have encountered in Singapore. Has taken me and my solicitor 6months of asking repeatedly for my medical records and still nothing.
    1 person found this review helpful 👍

  • 1/5 Yanjun J. 1 year ago on Google
    Its a joke that this place calls itself a hospital. One absolutely horrible experience of in-patient UTI related scans for my 6 months old boy, featured with total incompetence of the nursing/medical staff, a ‘paperwork before patients’ mentality throughout treatment process and miscommunication at the expense of patients’ blood. A few examples to give your a flavour in hope that you would be aware of what you could be walking into (and I hope I am writing in enough details so you know I’m not making the staff up) 1) nurses come into the ward for basics checks upon admission, but not equipment brought over could fit the baby size (oxymeter, thermometer, etc etc); in the end none of the checks was done before blood test and IV injection - even though it’s not too much (I hope) to expect that the ward staff are to be aware of age of patients coming in. 2) when nurses drew the blood, she forgot to bring a proper size syringe, so they had to scramble some plastic container; even worse, the container was left unattended (pretty sure amid the mess someone touched it). So the blood test was contaminated and gave a false positive of certain indicator - which we had to do again later in the day, causing us to overstay and pay more in room charge. 3) showed up in the radiology department with the baby sedated and ready for scan. No doctor was around. Despite appointment (and we called in advance to tell we are coming down in 5 mins), Had to wait for 30mins in the treatment room for the nurses to hand over the ‘paper work’ and the doctor to show up. A parent would understand the feeling/anxiety when your baby is sedated for longer than planned because other people are late. Oh not to mention the oxygen tank that dropped from the bed to floor during the transfer. 4) after the scan, the baby was fussy waking up from sedation. We just wanted to go back to the ward so that we could clean him up, monitor and feed. Instead, we were told we cannot go ourselves and have to wait for pick up by the ward staff. Eventually the ward staff arrived , after nearly half an hour. Why the wait? Because the ward nurses needed to take the paper documents from the radiology department. And apparently moving papers is of paramount importance to nurses and the patient is just a side thing they pick up on the way. 5) second time blood was taken, the attending doctor took 10ml (no prior communication, ex post the nurse said that was order by the PD) while actually only half was needed as confirmed by the PD later by myself. Of course in the end the blood was contaminated (what else is possible) and test void and no explanation given as to what happened. (Let me skip to the end otherwise this review would take me 2 days to write) …… 10) right before the discharge, two nurses came to remove the IV plug. Did not warn us that this would be painful so we let me proceed while baby was asleep. Of course, what more could you expect by this time other than another f**kup - took 2 nurses 5 mins to remove the plastic and remove the plug. baby was bleeding and screaming. When asking the senior nurse why it was so complicated, she said will train the 2 nurses and inform them better what to do next time. I just want to say - don’t treat your patient like lab rats, esp when you charge them close to 10k for half a day staying in your lab. Maybe I’m too naive, but I thought a hospital is a place where patient well-being are more important than nurses’ paperwork, medical instructions get passed with accuracy, a blood test does not require 3 takes, and above all, patients are treated like people (or baby treated like baby), not lab rats to practice nursing 101 on.
    1 person found this review helpful 👍

  • 1/5 Maverick M. 1 year ago on Google
    Old hospital no longer representative of modern best in class singapore medical standards. Few seats, overcrowded, long wait, small carpark. A zoo. Not for the sick. Worse than a public hospital. Hospital not keeping up with the cohort of quality specialists it host. Doctors please relocate. Patients, be warned. Flee !
    1 person found this review helpful 👍

  • 5/5 Nanda Fernando N. 2 years ago on Google
    Excellent service and kind staff & doctor, when i do full medical check up here, it just need take time around 1 week to get the result and i think that's fast enough. if i need anything surely i will be back here to see the doctor!
    1 person found this review helpful 👍

  • 5/5 Madeline S. 1 year ago on Google
    2209066M Staffs are very courteous and helpful. Parking fees a little high probably due good facilities.
    1 person found this review helpful 👍

  • 4/5 Cedric C. 1 year ago on Google
    Did my day surgery on a weekday morning. My op was scheduled at 8 am. You need to come early to get yourself registered, which I did at 6.35 am. There were only two staff members at the admission counter. If you're new to the hospital like me, it will take some time to get your record registered since there are a few documents you need to electronically sign on the spot. If you are covered by insurance, do get your letter of guarantee ready and show them if they can't find it in the system. After registration, you'll be called by nurse to your day ward. I was treated very well. You will be given different choices for lunch. On my way to the op theatre, the staff reassured me everything would be alright. The soft touch on my hand before operation really does make me feel comfortable that I'm in safe hands with them. I don't have a bad experience with the hospital. Just the registration process can speed up a little. Given that much paperwork involved, the staff would have to follow the procedure, which is quite a burden for them. Overall, it's good.
    1 person found this review helpful 👍

  • 5/5 denise 9 months ago on Google
    I recently delivered at Mt Elizabeth and had a really pleasant experience with the doctors, nurses, as well as the entire care team. Huge thank you to my obgyn Dr Kenneth and anaesthetist Dr Wendy for their expert care, especially when I experienced complications post-delivery and they had to open an OT in the wee hours of the morning to treat me. Thank you also to Dr Kenny for making sure my baby was doing well post-delivery. Additionally, I want to give a shout-out to Labour Ward nurses Cheng Yi, Jiawen, Pat, Albie, Gracie, Faizu (our LC nurse) and many others (wish I took down all of their names) for taking such good care of me throughout the arduous process of giving birth and post-partum recovery! One nurse even called me up after I was discharged to check in and make sure I was okay. I’d also like to commend the servers who brought food to my ward as they were really friendly and polite as well. Not to mention - the food selection was quite impressive and my husband really enjoyed his meals. It was overall an extremely seamless and comfortable experience. In summary, giving birth here is pricey, but you definitely get what you pay for!
    1 person found this review helpful 👍

  • 2/5 L A. 9 months ago on Google
    No one really explains anything regarding the logistics for the surgery - I am reading the online reviews that a limo service is available for patients discharged on weekdays… we had no idea. We had questions on our rather hefty bill and when asked, no one responds but I keep getting chasers by email and by phone to make payment. I would rather go to a further hospital than return.
    1 person found this review helpful 👍

  • 1/5 Ferlene T. 6 months ago on Google
    If you have option to perform ultrasound or mammogram elsewhere, do not consider here. Even you have appointment, they do not serve you at appointment time, people who appointment time later than you gets ahead of you, I only realized after waiting for 2 hours and started pressurizing them. It is so irony to watch the registration staff negotiating with people whose they promised that they are next in line but have to push back theirs because their appointments were supposed to be 30mins later, and need to slot in me because my appointment has past 2 hours. Imagine I have not done anything, I probably have more people cutting my queue, and continue to wait like a fool. And that is not all, after promising I will get my report before 2.30pm, without surprise they failed their promise, gaining prior experience I pressurized them since being too understanding is not appreciated. After repeated pressure, from doctor is typing the report, to doctor need to approve the report, to the final “reason” doctor has approved the report, but required 15mins to print the report? Type writer era? So if you have to use them, it probably doesn’t pay to be patience and understanding. This is a private hospital with premium charge but operate worse than public hospitals.
    1 person found this review helpful 👍

  • 5/5 Christian W. 5 months ago on Google
    1. One of the best hospital in SG 2. Fast service dan respond 3. There lots polyclinics 4. Parking area for car and motorcycle available and many 5. Doctor and medical staff skillfull 6. Medicine store available here 7. There are x ray, ct scan, and lab inside 8. The location is good, near town center
    1 person found this review helpful 👍

  • 1/5 Mary 4 months ago on Google
    POOR KNOWLEDGE AND SERVICE AT MT ELIZABETH HOSPITAL, ORCHARD. SINGAPORE 1) My husband went for the RIGHT Eye Argon Laser of Retinal Holes Treatment on 13 September 2023. 2) The Bill Breakdown was as follows: Total Cost of Surgery: $2,783.94 Amt Paid on 13 Sept: $1,233.94 Medisave Deduction on 19 Sept: $1,550.00 Insurance Claimable: $1,391.97 (Pending) 3) As at 31 October, we have not received any Final Statement from Mt E Hospital. 4) We visited Mt E Hospital on 31 October at 11.30am as my husband was scheduled for the LEFT Eye Argon Laser of Retinal Holes Surgery. 5) The Staff at Admission, Ms V was unable to explain why we had not received a Final Statement from Mt E Hospital for the Laser Surgery done on 13 September 2023. 6) We showed Ms V the Insurance letter stating the amt claimable. Ms V said that this procedure was not covered under the Insurance Plan - a Totally Misleading Statement! 7) A Myanmar Executive Staff from the Business Unit came down to supposedly assist. She too was unable to explain: 7a) Why we didn't receive any Final Statement from Mt E as it is already more than 1 month since surgery was done? 7b) Why there was no refund from Mt E. We had paid the initial amount of $1,233.94. Medisave deducted for $1,550.00. The Insurance amt claimable is $1,391.97. 7c) The Myanmar Executive Staff also agreed with Ms V that the procedure was not covered by Insurance! A Misleading Statement! 8) We called the Insurance Company. Their response was that the claim amount payable is pending and that they will revert soon. 9) Clearly, the staff here is Not Well trained and unable to look at the documentation and advise customers correctly. 10) Totally POOR Service coming from Mt Elizabeth Hospital, Orchard.
    1 person found this review helpful 👍

  • 5/5 Charissa G. 3 months ago on Google • 53 reviews New
    I'm sharing my review based on my stay at the maternity/labour and delivery wards. Firstly, the service from the front desk staff, nurses, f&b staff, and even the housekeeping staff was impeccable. Everyone was so welcoming, warm and reassuring, being all so kind and patient even when I was in the midst of horrible labour contractions. My labour journey was not easy and I opted for an emergency c-section. I couldn't have asked for a better team there - my appointed gynae and her team of well established anaesthetist, paediatrician and surgery staff. Every administration detail was well looked into swiftly and our son was delivered healthily. The food offered there was amazing too, for hospital standards, but now that I'm at the confinement centre, I dare say that Mount E's food quality and taste way surpasses what confinement centres can offer. With the quality of care, service, food and lodging, the bill was within reasonable means and I would highly recommend mothers-to-be to consider this hospital for their deliveries. And oh, they have a generous discharge goodie bag too!

  • 5/5 Suhimie E. 1 month ago on Google • 20 reviews New
    Very nice

  • 1/5 Karina 2 months ago on Google • 18 reviews New
    Very disappointed with the staffs at admission counter due to the false information they provided us. During registration, we asked if it is possible for my parent to be discharged first, then I will go in the afternoon after finishing work to complete the payment. We asked twice and a female staff at admission counter assured us that it can be arranged. She then requested for IC and other details then asked for signature for that purpose. She then said all is done and the next day when discharging, payment can be made later on. The next day we were asked to make payment before we could be discharged. My parent stucked at the hospital for 2.5 hours waiting for payment to be settled and my work was interupted because i needed to settle payment in the middle of work. The admission staff also told us that if we need limousine service, we could tell the nurse at ward to get it arranged. We then asked nurse to arrange limousine service and it seemed like no one was well informed about it and it was such a confusing thing. We needed to wait another 40mins just to get it settled. The hospital was also very noisy due to the renovation. We asked for single bedder and ended up being placed in four bedder which is extremely cramped and noisy. It does not have the high end hospital vibe despite the very high price we need to pay. I gave one star here for some of the nurses who did the job well. Few days upon discharge, I emailed to get my original copy of tax invoice and the admission staffs told me I have an outstanding of few dollars (less than 10) to be settled before they can issue the original final invoice. I asked what is the office operating hour so i can make payment and I can collect the invoice at the same time. One admission staff emailed me back saying they are open for 24 hours. I went all the way there to make payment at 6.40 pm and collect the original tax invoice because the next day I need to bring everything back to my home country. They told me I could make payment but they can't issue the invoice because cashier is close. Admission staff could have told me that information so i did not go there for nothing. How come payment can be made, but original invoice cannot be issued. Please improve the quality of admission staffs. Provide better training and hire brighter minds to avoid this kind of situations.

  • 1/5 WEWE W. 2 weeks ago on Google • 16 reviews New
    Take forever to see a doctor despite feeling giddy.

  • 5/5 Glenlys L. 2 weeks ago on Google • 7 reviews New
    Ms Hnim Hnim Aye from day surgery ward sector is such a sweet lady! She kindly assisted us and guide us where to go! 🙈🤍

  • 1/5 erik l. 3 weeks ago on Google • 5 reviews New
    Lucy elfien lied is a very dear friend of mine! She had suffered enough because of her illness, and this Dr Yip just made her day worst. Not very professional!!!

  • 5/5 Ray L. 2 weeks ago on Google • 4 reviews New
    Had a day surgery today, and was taken really good care of by Yeaminnie at the day ward! (might have spelled her name wrongly) Really attentive and patient! 👍🏼👍🏼👍🏼

  • 5/5 ali k. 5 years ago on Google
    Amazing hospital with extremely helpful and kind staff!! Bit pricey but definitely worth it. Big thank you!

  • 5/5 Ali C. 6 years ago on Google
    My go-to private hospital here in Singapore. They house one of the best sets of professional specialists and patient care team, and is especially convenient along Orchard Road.

  • 5/5 K E. 4 years ago on Google
    Dr. Loh Foo Hoe will change your life if you're in need of the services that he offers. He was the ninth specialist that I visited. His knowledge, experience, and bedside manner are all perfect qualities for a doctor in this field. He communicates clearly, honestly, and uses a straight forward, realistic approach to to convey the situation. I/we trusted him with my fertility and he blew me/us away. I would tell the whole world about him if I could. Miracle hands and a genius mind for his field. He recently opened a personal private practice located in Mount E, called GYN Endoscopy. Look him up. I hope for you the same miracle that he brought us, IVF-free.

  • 5/5 Silvia A. 3 years ago on Google
    Best nurses and service under the whole Parkway Health Group by far. Was born here over 35 years ago and they have upgraded their premises so its still a first choice. Their partner hospital's neonatal unit at Novena doesn't even compare.

  • 5/5 Younk Y. 3 years ago on Google
    Best hospital in the world..excellent service

  • 1/5 David H. 3 years ago on Google
    The QR code registration is a joke and the so called safe distancing during check in useless chaotic and totally inconvenient

  • 5/5 Samantha S. 4 years ago on Google
    Love how professional they are. The food here is fantastic too! Strongly recommend Dr Macdonald Michael Ross for heart related illness. The hospital staffs are also really friendly and helpful.

  • 5/5 Sunflower 8. 4 years ago on Google
    (Translated by Google) The examination and maintenance costs are very expensive, but professional and satisfying ... (Original) Biaya periksa dan perawatan sangat mahal, tapi profesional dan memuaskan..

  • 5/5 Turu L. 4 years ago on Google
    (Translated by Google) We had to visit the emergency room on our trip and the attention has really been fabulous. Immediate attention, assessment and treatment in a short time. The cost of the consultation varies depending on the day and the time it is performed. Service offered by professionals has been excellent. Thank you! (Original) Tuvimos que visitar las urgencias en nuestro viaje y realmente la atención ha sido fabulosa. Atención inmediata, valoración y tratamiento en poco tiempo. El coste de la consulta varía dependiendo del día y la hora en el que se realiza. Servicio ofrecido por los profesionales ha sido excelente. Muchas gracias!

  • 5/5 Anh N. 4 years ago on Google
    (Translated by Google) Singapore's most famous hospital Save December 25, 2019 (Original) Bệnh viện nỗi tiếng nhất Singapore Lưu 25/12/2019

  • 4/5 Nguyen Thanh M. 4 years ago on Google
    Good services

  • 5/5 Teo D. 4 years ago on Google
    (Translated by Google) A place that can never be forgotten... (Original) 永远都无法遺忘的地方...

  • 1/5 Henny D. 4 years ago on Google
    The hospital doctors & nurses are ok but the admin staff (cashier) are the worst. They kept chasing and harassing patient's family for payment. My dad just moved from ICU to normal wards after bypass surgery, on the same day the cashier rang the room, to ask for payment and asking me, when my father going to check out. We had insurance cover, but instead of going through a proper channel, they want a shortcut. They said insurance pay them slow and a lot of process. They said insurance company asked them to provide them with doctor's summary report, before they can make the payment. The doctor are busy and can't give them the report, thus they are pressing patient's family for payment. I can't believe it that this is the standard of service I'm receiving from one of the so called best hospital in Singapore. It seems like their priority lies in $$$ instead of patient's health. So if you wanted to come to this hospital, please be prepared to carry cash on hand or no limit credit card, they will surely treat you like king.

  • 5/5 Merry Y. 4 years ago on Google
    Best Hospital

  • 1/5 巨根大魔王 4 years ago on Google
    (Translated by Google) Just $ 340 too expensive for questioning and dosing (Original) ちょっと問診と投薬で340ドル 高すぎる

  • 1/5 Junayed Julker N. 4 years ago on Google
    Mount Elizabeth Hospital is the worst hospital in the entire Singapore right now. This is an honest opinion from a visiting patient recently. Before they used to be very good but now they have become super commercial. All they want and know is how to take your money. Many of the blood and other tests are done from 3rd party cheap clinics outside. If you can make appointments months or weeks before coming go to (i) National University Hospital or (ii) Singapore General Hospital Among private hospitals (i) Farrer Park Hospital and (ii) Raffles Hospital is simply the best In one word the best Come and give me a tight slap if you find my reviews misleading after visiting the above 4 mentioned hospital except mount elizabeth

  • 5/5 Gandhi F. 4 years ago on Google
    Came here to visit a neurologist, looking for a second opinion... The hospital here seems older, especially if compared to the newer Novena Elizabeth one. But the service and quality is good. Overall this is still a recommended hospital where many foreigners (like my family) also come here.

  • 5/5 stephen l. 4 years ago on Google
    very professional staff

  • 2/5 Xiao H. 4 years ago on Google
    The A&E doc in mount Elizabeth orchard attitude really bad. However a staff nurse Gabriel Yeap really good service. Following up and checking on the condition.

  • 5/5 Patson L. 4 years ago on Google
    Best private hospital in Singapore. Most experienced and well versed doctors in South East Asia. Price on the high side but service and facilities as well as medical equipment are top of the line.

  • 5/5 Msuae S. 4 years ago on Google
    (Translated by Google) All the attention and care of the best and God of the hospitals of America, all of them Iyal God Almighty great Lord of the Throne to heal patients Muslims and people combined (Original) كل الاهتمام فيه والرعايه افضل والله من مستشفيات امريكا بكلها ايال الله العظيم رب العرش العظيم ان يشفي مرضى المسلمين والناس الجمعين

  • 5/5 Zee 5 years ago on Google
    We're here on holiday my 1 year old flu sick they put us through so quick nd on reception it said the wait was more then 3 hours but they helped my son so quixk great service so caring and polite !

  • 5/5 Giscard K. 5 years ago on Google
    Amazing service people really care and take care of you. my wife went in for a head injury and the doctor was so concerned, she made her stay out of her intuition. The prices compared to the u.s. are ridiculously cheap. Insurance and no problem. if you're traveling to Singapore be sure to buy travelers insurance they have no problem paying for it.

  • 5/5 Sheikh Razaul I. 5 years ago on Google
    Excellent surgical Hospital.

  • 5/5 Morshad A. 5 years ago on Google
    Mount Elizabeth Hospital

  • 4/5 iMRAN K. 5 years ago on Google
    (Translated by Google) Do not miss out on success, get qualified, and see if success will run behind you (Original) সফলতার পিছনে ছুটো না, যোগ্যতা অর্জন কর , দেখবে সফলতা তোমার পিছনে ছুটবে|

  • 5/5 Ken T. 5 years ago on Google
    Great hospital

  • 5/5 Vishal K. 3 years ago on Google
    Came here for a pre-departure COVID test. Doctor and the staff are very nice. Unlike the hype that swab test hurts, it didn't hurt just tingled a bit. It will be depending on staff, I was lucky to be in good hands. Many thanks 🙏

  • 5/5 Zen 3 years ago on Google
    Big thank you to the wonderful nurses and staffs for taking such good care of me and very good services received from hospital. My 3-day stay and recovery at the single ward were nothing less than fantastic. I’ve stayed at novena before and this round orchard. The hospital food is surprisingly good, esp like the tasty herbal soup with dried scallop, really opens up my appetite after surgery.

  • 5/5 Jctan Jing c. 3 years ago on Google
    I wan to thank you for One of the hotline service team (Brian)Bryan Low really very very helpful & passion to explain all the thing I want to know thanks you so much and keep it!👍🏻👍🏻👍🏻

  • 5/5 Tan H. 3 years ago on Google
    Best hospital in singapore 🇸🇬🇸🇬🇸🇬❤

  • 5/5 TAN YI HONG M. 3 years ago on Google
    Best hospital ❤❤🇸🇬

  • 3/5 Koray B. 3 years ago on Google
    Medical wise, no complaints but it’s ridiculous to pay for a car park fee after paying thousands of dollars for a surgery as an admitted patient

  • 1/5 Charlie D. 3 years ago on Google
    Can u pls remove that arowana from the security room the fish could spread disease

  • 5/5 Xevorex 2 years ago on Google
    Went there for a day surgery to remove a cyst in my ear. The nurses and surgeons were calm and professional, and the hospital food here is amazing!! Easily one of the best private hospitals in Singapore.

  • 5/5 Leon K. 2 years ago on Google
    Dare I say this.. I think Singapore's health care is world class. From the safety and efficiency of admission, the glitch-less pre-op waiting and prep, operation workflow and GA administration, and post op care and procedures. I'm astounded. I'm so grateful to be born a Singaporean, I think we're the envy of many nations. I'm thankful of our nation building forefathers and our healthcare workers. You are amazing.

  • 1/5 Enoug V. 2 years ago on Google
    Rnot

  • 5/5 Sean T. 2 years ago on Google
    Very conveniently located hospital with caring staff and great facilities.

  • 5/5 Na Bé (. 2 years ago on Google
    Very good

  • 5/5 Mano M. 2 years ago on Google
    Ncs hospital

  • 5/5 Jennifer L. 2 years ago on Google
    Good

  • 1/5 Coffee L. 2 years ago on Google
    If I could, i would give zero stars

  • 5/5 Frank A. 2 years ago on Google
    1-night stay for a minor bone operation. Excellent staff, service, and care. Wide meals menu selection, bed was comfortable. Even complimentary transport home from the Victoria lounge.

  • 5/5 Raz R. 2 years ago on Google
    Came to pick up prescriptions but had some some issues on my end. The hospital pharmacy staff were very patient and communicated with me well and I appreciate that I didn't feel anxious about having them wait while I sorted things out. They also constantly made sure that anyone waiting has been attended to. Thank you!

  • 4/5 Faith T. 2 years ago on Google
    Small but great hospital. Very good doctors.

  • 2/5 Zhu Q. 1 year ago on Google
    The doctor I am seeing is not willing to listen, good at his talking. The nurse who took the blood from my son is not very skilled, succeed in third attempt. Became anxious while trying.

  • 5/5 M S. 1 year ago on Google
    My wife and I can’t thank enough the staffs at A&E for their kindness and care. Every single one of them went the extra mile to make us comfortable and ensure we are taken care. We are so glad we went to Mt.E. Greatly appreciate their service 🙏🙏🙏

  • 1/5 Kym l. 8 months ago on Google
    Super ex and day surgery service is atrocious. Went in for colonoscopy came out felt very uncomfortable on my back. I tried to move around to be more comfortable and guess what? I found large syringes and surgery cloth all under me Also the Parkway Pantai guy staffs are always sitted using their laptops at the 4 chairs meant for the elderly. Its a almost daily basis at the medical centre side. Please be more considerate towards your patients

  • 4/5 Marco L. 6 months ago on Google
    Very recommended hospital to stay unlike from other hospital. The doctors and nurses is very professional kind and dedicated to their work. The facilities is so clean.

  • 1/5 Xanthe 1 month ago on Google • 1 review New
    My daughter went to emergency in the afternoon of Feb 26 2024. We have Cigna international insurance and it was stated on Cigna’s web-sight that direct billing can be done in this hospital. But the staffs at registration and cashier told me no. Their reason is they cannot retrieve our data. We had to pay the bill by credit card and reimburse from the insurance company on my own. I just can’t understand why. It brought me confusion and trouble.
    2 people found this review helpful 👍

  • 5/5 Jennilyn C. 1 month ago on Google • 1 review New
    Hi how can i contact you? i need to inquire some of your details and offer. thanks


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