1/5 Yanjun J. 1 year ago on Google
Its
a
joke
that
this
place
calls
itself
a
hospital.
One
absolutely
horrible
experience
of
in-patient
UTI
related
scans
for
my
6
months
old
boy,
featured
with
total
incompetence
of
the
nursing/medical
staff,
a
‘paperwork
before
patients’
mentality
throughout
treatment
process
and
miscommunication
at
the
expense
of
patients’
blood.
A
few
examples
to
give
your
a
flavour
in
hope
that
you
would
be
aware
of
what
you
could
be
walking
into
(and
I
hope
I
am
writing
in
enough
details
so
you
know
I’m
not
making
the
staff
up)
1)
nurses
come
into
the
ward
for
basics
checks
upon
admission,
but
not
equipment
brought
over
could
fit
the
baby
size
(oxymeter,
thermometer,
etc
etc);
in
the
end
none
of
the
checks
was
done
before
blood
test
and
IV
injection
-
even
though
it’s
not
too
much
(I
hope)
to
expect
that
the
ward
staff
are
to
be
aware
of
age
of
patients
coming
in.
2)
when
nurses
drew
the
blood,
she
forgot
to
bring
a
proper
size
syringe,
so
they
had
to
scramble
some
plastic
container;
even
worse,
the
container
was
left
unattended
(pretty
sure
amid
the
mess
someone
touched
it).
So
the
blood
test
was
contaminated
and
gave
a
false
positive
of
certain
indicator
-
which
we
had
to
do
again
later
in
the
day,
causing
us
to
overstay
and
pay
more
in
room
charge.
3)
showed
up
in
the
radiology
department
with
the
baby
sedated
and
ready
for
scan.
No
doctor
was
around.
Despite
appointment
(and
we
called
in
advance
to
tell
we
are
coming
down
in
5
mins),
Had
to
wait
for
30mins
in
the
treatment
room
for
the
nurses
to
hand
over
the
‘paper
work’
and
the
doctor
to
show
up.
A
parent
would
understand
the
feeling/anxiety
when
your
baby
is
sedated
for
longer
than
planned
because
other
people
are
late.
Oh
not
to
mention
the
oxygen
tank
that
dropped
from
the
bed
to
floor
during
the
transfer.
4)
after
the
scan,
the
baby
was
fussy
waking
up
from
sedation.
We
just
wanted
to
go
back
to
the
ward
so
that
we
could
clean
him
up,
monitor
and
feed.
Instead,
we
were
told
we
cannot
go
ourselves
and
have
to
wait
for
pick
up
by
the
ward
staff.
Eventually
the
ward
staff
arrived
,
after
nearly
half
an
hour.
Why
the
wait?
Because
the
ward
nurses
needed
to
take
the
paper
documents
from
the
radiology
department.
And
apparently
moving
papers
is
of
paramount
importance
to
nurses
and
the
patient
is
just
a
side
thing
they
pick
up
on
the
way.
5)
second
time
blood
was
taken,
the
attending
doctor
took
10ml
(no
prior
communication,
ex
post
the
nurse
said
that
was
order
by
the
PD)
while
actually
only
half
was
needed
as
confirmed
by
the
PD
later
by
myself.
Of
course
in
the
end
the
blood
was
contaminated
(what
else
is
possible)
and
test
void
and
no
explanation
given
as
to
what
happened.
(Let
me
skip
to
the
end
otherwise
this
review
would
take
me
2
days
to
write)
……
10)
right
before
the
discharge,
two
nurses
came
to
remove
the
IV
plug.
Did
not
warn
us
that
this
would
be
painful
so
we
let
me
proceed
while
baby
was
asleep.
Of
course,
what
more
could
you
expect
by
this
time
other
than
another
f**kup
-
took
2
nurses
5
mins
to
remove
the
plastic
and
remove
the
plug.
baby
was
bleeding
and
screaming.
When
asking
the
senior
nurse
why
it
was
so
complicated,
she
said
will
train
the
2
nurses
and
inform
them
better
what
to
do
next
time.
I
just
want
to
say
-
don’t
treat
your
patient
like
lab
rats,
esp
when
you
charge
them
close
to
10k
for
half
a
day
staying
in
your
lab.
Maybe
I’m
too
naive,
but
I
thought
a
hospital
is
a
place
where
patient
well-being
are
more
important
than
nurses’
paperwork,
medical
instructions
get
passed
with
accuracy,
a
blood
test
does
not
require
3
takes,
and
above
all,
patients
are
treated
like
people
(or
baby
treated
like
baby),
not
lab
rats
to
practice
nursing
101
on.
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