The clinic and clinic staffs are actually very nice and offer good service but please be clear with processes and have coordinated SOPs with other departments. I am a foreigner working in Singapore under spass and saw a doctor at Raffles Womens Centre in 19 July last week. I was diagnosed with moderately large fibroid that is pressing onto my urinary bladder and needed surgery. As I felt confident with the doctor, I wanted her to do my surgery. So, the clinic assistant gave me a billing assessment for the surgery and told me to send to my insurance. On the same day, I sent request for pre-authorization with AIA got the request approved on 22 July. The clinic even called me that my pre-authorization was approved and so I scheduled for surgery on 3 August. I went back to the clinic for pre-surgery screening on 27 July, which was yesterday, and finished all the screening. After that I was sent to Raffles Hospital Business Office for financial counselling only to be told that they do not accept pre-authorization from AIA for FOREIGN POLICY HOLDERS (in rude tone by the way) and that I needed to pay the full amount for the surgery and ask AIA for reimbursement after my surgery. So I had to cancel my surgery as I cannot pay the full amount upfront. The business office staff told me to go back to the Womens Centre again to pay for the pre-surgery screening which was supposedly included in the pre-authorized bill. Then when I was in the clinic, the clinic staff could not bill me as she does not have the billing code. I had to wait for several minutes yet again told to go back to business office to pay. This business office staff now changed her tone maybe she was guilty she was mistaken. Anyway, please have a clear SOP. I know that Raffles operates different clinics but it is still Raffles. The Womens Centre should have known that Raffles Hospital does not accept pre-authorized bill from foreign policy holders. Also, it would be better if business office financial counselling comes first before pre-surgery screening so patients especially foreign ones are aware of possible charges right away and can make decisions before going through all the trouble of screening. This also helps patients avoid unnecessary payments. I had to pay for the screening that was supposed to be for my surgery. On top of that, I had to pay for my mother’s plane ticket to come to Singapore so I have a guardian during the surgery and post-surgery. All these could have been avoided if Raffles Womens Centre and Raffles Hospital Business Office streamlined their SOPs for their patients whether local or foreigners.

Basically you have almost everything you need around here with all the more renowned fashion stores and there's plenty of restaurants for you to choose from. It also house one of the bigger cinema around here. If you like cheaper food alternatives, there are also plenty around the neighbourhood however you would need to be familar around Punggol to get there.

Plz answer people calls. I'm trying almost 4 days still nobody pickup.EVen main line said will ask the clinic to call buy until now nobody call.very frustrating.

Decent and modern mall which will help to up lift the far end of our island's latest housing development. The "water way" is probably just a way to generate more interest in this far region. The narrow water way is just about the size of large drainage system which doesn't gives that water-front feel. I expect something much better when i looked at the development plan on paper 2years ago and the condo price which is surprisingly high for a far remote region. However looking at the actual place , it is far from the expectations I had.

The first time i was there, the mall had just opened. I was there on a weekend and so it was less crowded. At that time I felt that the mall was nice and big and different. However when I was there a second time on a weekend, the mall was crowded. Unfortunately, it then felt like a typical neighbourhood mall - crowded, dark, wet and smelly toilets.

Really comprehensive place. Condominium above the mall is still under construction so expect noise and dust. Carpark lots are a tad too small and hard to navigate if you're driving a larger vehicle. Lots of food choices and above all, some of the food joints here are only available in this mall (burgerup, chop chop just to name a couple).

This place is huge with 2 sections, you can get confused on your whereabouts. If you drive try to remember landmarks so you can find the right place to go to your vehicle. Parking on peak hours can be crazy. Park elsewhere and walk to the mall is a better choice.

Great new mall in Punggol Town. A much needed addition to this part of Singapore. The choices of eateries and restaurants are admirable. Many choices for those looking for halal food at the basement, so do check it out.

A Big Thank You to all the nurses in Ward 8 for doing an amazing job caring for me from the delivery suite to the operating theatre till i recuperate in the one room bedder.Not to forget Dr Jazlan who did a wonderful job with the C-Sect & stitch me up well afterwards ~ i could walk abit 9hrs later after the surgery the following morn ^_^ - 12/2/2022

No one picks the call. Not sure how anyone gets appointment there.

The receptionist clearly hates her job as when I called she randomly put me on hold without any reason

Nice to hear

I always have the worst call center experience from the raffles. Strongly recommend to re-educate call center service.

Lots of food choices available, next to nice water bodies, Shaw cinema, nice place to chill. Missing some alfresco style dinners facing the water bodies n watering hole tat operate till late for that beer over the weekend.

Near the water way park and river, nice place to chil out.

Restaurants, food court and most of the fast food can be found here. 3 majors phone and network operators are there as well. This mall is link to park and NE line/LRT & common banks like POSB, UOB, Citibank and Maybank.

Descent mall, lots of food options

Very big and spacious. Dinner can be a little crowded so do head there early.

Nice place and complete area

Nice mega mall with a lot of kids facilities

Doctor Lee I Wen is a patient and caring doctor. Punctual for my appointment. Her assistant is very friendly and helpful. A stress free session. Highly recommend to see her if you need a experienced gynae. 👍

I love this mall for its cleanliness and the wide choices of restaurants and cafes! An 24hr NTUC Finest @ the basement too. However, parking can be tough on weekends so recommended to take public tpt if ur coming here on weekend!

Highly recommended for pregnancy. I had the best delivery experience. Thanks to Dr. Chow Kah, Sr. Nurse Amina & her team and the Anesthetist my normal delivery with epidural was very calm, pleasant and most important without pain, to the point that I could sleep during the labor process. The entire team was very friendly and professional and made me feel at home. 🥰🥰🥰🥰

Lovely place to take visitors to!

Huge place

Simply convenient. Lots of food. Shopping not like Orchard but good enough. Midnight movies not a problem.

Too far away from everything else

I like go waterway point,,, this place very nice and good to loooking in there

Lots of choice for food & good entertainment for children at Happy Land & Wonderland play areas.

Amazing Place to visit.

Big and convenient.

Variety of eateries and interesting interior decoration.

Good place to hangout when you are staying nearby. Great variety of food outlets for you to choose. Cedele, Social Square, llaollao are our favourite here.

Awesome mall.

A big mall with a nice park attached with water features.

Great place for family weekend hangout. There's a nice playground at Level 2 called Wonderland.

One of the hottest new malls - it features a great variety of eateries and is situated just right next to an integrated park. Really nice for families and cyclists!

Opens into the nice boardwalk area. Needs more restaurants, it's impossible to have dinner here.

I place for kids to have fun and interact

Healthy array of retailers. Excellent view of Punggol waterways and a lovely plaza for lazing around. NTUC Finest and Shaw iMax theaters are the main tenants. Good selection of child enrichment centers. No shortage of coffee joints from Koi Express to Yakun to Starbucks to Toast Box, just to name a few. Daiso, H&M, Homefix amongst some of the other

Best shipping mall at North East area.

Decent suburbs mall.

A fairly big mall in an HDB heartland. It offers a variety of retail and food outlets. It is accessible by MRT / bus terminal nearby. It also has a big basement car park.

The crews were polite but the food?

Had a great experience for my pregnancy and labour. The nurses in the Women Centre are great, they make the monthly/bi-weekly trips bearable. All my scans and test were done there. Nurses in the maternity ward were awesome. Because Raffles unlike KKH, have very small no of labour cases per day, the nurses are not busy so they were able to attend to you as much as you need. The Nurses that attended to me during my labour were constantly giving me words of affirmation and care that it made 13 hours in labour not so hellish

No proper scan facilities. For the first trimester scan they asked us to visit Mount Alvernia which made us to make multiple visits and troublesome.

Nice clinic...many doctors Level 12 Raffles Hospital

Nice place

Confusing place. Too much crowd during evenings & weekends.. But lots of restaurants for food.

Great mall.

Pretty furnished mall

Big place

Nice but stores are small.

Largest shopping mall in the northeast region, with nice outdoor and children play facilities, and retail shops that cover all the essentials. Also houses a cinema with Imax.

Big

Has a beautiful view of the waterway. Majority of the crowds consists of young couples with children.

Punggol'ers now have a great place to hangout, and it's quite a treat.

Very big mall with a lot of stores to the point where you are spoilt for choice.

Only mall in punggol

Plenty of choices for food. Shaw cinema is located at basement 2. Driving there is not recommended during peak periods.

Nice indoor playground for kids

(Translated by Google) I heard that it is a rapidly developing place in the suburbs. (Original) 郊外で急激に発展している場所と聞き訪問しました。

Good place for family with kids. There is a simple play area on top floor and a small waterproof outside.

The entire mall is littered with stagnant "water features" that serve little purpose other than breeding mosquitoes and harbouring trash and litter. Helpfully relieves some of the overcrowding at NEX, the other large-ish suburban mall in the north-east. Good selection of the usual high-street tenants. Corridors are a little too narrow. Had a rat problem barely a couple of months after opening!

Many eateries