Ashford Dental Centre Thomson image

Ashford Dental Centre Thomson

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One of the Most Reviewed Pediatric dentists in Singapore


Address

215 Upper Thomson Rd, Singapore 574349

Website

ashforddentalcentre.com.sg

Contact

+65 6690 4691

Rating on Google Maps

4.80 (381 reviews)

Open on Google Maps

Working Hours

  • Friday: 9 am to 9 pm
  • Saturday: 9 am to 6 pm
  • Sunday: 9 am to 6 pm
  • Monday: 9 am to 9 pm
  • Tuesday: 9 am to 9 pm
  • Wednesday: 9 am to 9 pm
  • Thursday: 9 am to 9 pm

Featured Reviews


Frequently mentioned in reviews: Ashford (12) tooth (12) time (12) treatment (11) dentist (10) experience (8) friendly (8) staff (8) -ray (7) teeth (7)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 marla l. 9 months ago on Google
    I had a horrible experience at Ashford, that ended up becoming 6 horrible experiences. I chipped my tooth on a public holiday and had no choice but to go to Ashford as it was open. The dentist kept pushing for an x-ray even though I said I didn't want one. He fixed the chipped tooth, but when I brushed my teeth that night, I noticed he had actually joined 2 teeth together and I couldn't floss. so I had to go back again to get it fixed. I was a little worried since I have a crown that was also chipped and asked what I could do to fix this. He suggested to get a new one which was going to be too expensive. This was the only solution he could find, apparently. Later, I suggested whitening the rest of my teeth so the chipped crown wouldn't be so obvious. So we proceeded to do a form for the mouth guard. Then, I had to come back in again (3rd time) because they had done the mouth guard wrong. Finally, I was called back in, a week after they had promised it would be ready, to pick up the guard and the whitening syringes. They also again had the wrong type of syringes - 15% instead of the 35% treatment that they charged me $600 for. They finally sent me the correct syringes, but they were 2 months away from being expired, and it clearly says that opened syringes have to be refrigerated, but these syringes were all open, and therefore had been unrefrigerated for months. I felt like they were eroding all my gums, making bigger dental problems for me and now about $1000 down. They offered to give me a new teeth whitening kit. And we agreed on a date and time, and again they were late, without no updates - until I had to again call in and check. This place is a (insert word*) and I just got offered apologies after apologies and one small tooth chip, that probably didn't even need anything turned out to be almost 2 months of dealing with this company. They're expensive, (insert word*) and close to practicing (insert word*). I hope I do not have to ever deal with them again, and would advise others not to either. *I was contacted by the clinic after this review, and have removed certain words for fear of legal action.
    13 people found this review helpful 👍

  • 5/5 Ellie S. 1 month ago on Google • 61 reviews New
    Had my infected wisdom tooth extracted here. I went into the room feeling really scared but the service was awesome. Dr Jeffrey and Nurse Shuba went the extra mile for me. It was a painless process but I was just really scared 😅 Thank you for comforting me and playing my fav songs while doing the extraction!
    1 person found this review helpful 👍

  • 3/5 Gopi B. 9 months ago on Google
    I had a toothache since yesterday and was in pain. As it is a public holiday today, my usual dentists are all closed and hence I had to seek treatment at Ashford. The receptionist was great and granted me an appointment at 11.30am. She was the star of the show. I was seen by the dentist and I have no idea why there was a need to have an x-ray when the issue was that I had a gum infection. The dentist should not hawk x-ray services when there is no real need for it The x-ray equipment was fabulous I must say. After the x-ray, treatment of my gum infection lasted no more than 7 minutes. I then asked to have my teeth cleaned and scaled but was told to come back another time. The total time for x-ray and treatment was 13 to 15 minutes at most. When I asked for my bill, I was shocked to see that it was almost $309 after Merdeka generation discount of $41.50. The x-ray cost $100 and the gum treatment cost $110. Overall I found the price to be exorbitant for the mediocre treatment received. The painkiller given was the run of the mill Arcoxia painkillers which cost $5.50 a pill. This is price gouging! It is now 7 hours after my treatment and I still have a slight toothache even after taking the pain killer and antibiotics. Would I go back to them again? A definite no!
    7 people found this review helpful 👍

  • 5/5 Yun Jia T. 5 months ago on Google • 24 reviews
    My family and I have been visiting Ashford for the longest time. My aunt recently did an implant with Dr Hardev and she was really happy with the results and process. Right from the beginning, Dr Hardev listens to her concerns of her fear of dentists and slowly guide her through the process. She said that the treatment was not painful at all and she was able to eat normally very quickly. I highly recommend coming to this clinic if you are looking at having a good experience.
    2 people found this review helpful 👍

  • 5/5 Yuan Li K. 4 months ago on Google • 10 reviews
    First time to Ashford for myself (brought my kid there previously). Dr Leon did a good, detailed explanation of my tooth issue and the recommendations. The scaling and polishing is also done in a professional manner. The nurse and the receptionist were both friendly and helpful. Overall a good experience thanks!
    2 people found this review helpful 👍

  • 5/5 Kayla J. 2 months ago on Google • 19 reviews New
    Had to take my husband here for urgent tooth pain. Third place we called, this was the only place that could do same day. Service was great. And the Dr did a great job!
    1 person found this review helpful 👍

  • 5/5 Miriam F. 3 months ago on Google • 6 reviews New
    Dr Leon is good with senior citizens. He was very patient towards my mom who is >80 years old. My mom was comfortable throughout the scaling, polishing and cavity filling treatments. The customer service at Ashford was impeccable too - Hanisha even offered to give my mom a plaster when she needed one. Thank you for the pleasant experience!
    2 people found this review helpful 👍

  • 5/5 Dickson L. 5 months ago on Google
    My first visit to Ashford Dental after highly recommended by my best friend. The dedicated staffs show professional and care to their patients. Fortunately to have Dr Leon helping me to remove 1 of my wisdom tooth. Dr Leo has carefully guided me the procedure and address each of my concerns. The surgery was smooth and expected to be difficult as wisdom tooth isn’t an easy task for any dentist! Dr Leon even went an extra mile to provide the post-op recovery timeline. Both the dentist’s assistant and receptionist had shown their care and concerns to me too. Thank you and great job to Ashford Dental!!!
    2 people found this review helpful 👍

  • 5/5 Yuti S. 5 months ago on Google
    Dr Hardev was very professional ,friendly and I appreciated that he took the time to explain the treatment process . He knew I was very anxious and he made me feel very comfortable. The extraction was done swiftly and painlessly . Appreciate his efforts in connecting with me and encouraging me to look after my dental health. Definitely recommend this place!Thank you Dr Hardev!!
    2 people found this review helpful 👍

  • 5/5 Skye L. 8 months ago on Google
    Had a sensitive tooth and needed a fix really quick. Called many places and this was the only place that was kind enough to ask me the problem I was facing to see if they could slot me in. Luckily they managed to squeeze me in. From the receptionist to the dentist, the entire experience was very pleasant. This is the first time I had my scaling and polishing done with minimal discomfort. Staff were all very polite as well. CHAS is accepted here so fees were acceptable.
    2 people found this review helpful 👍

  • 5/5 aan m. 5 months ago on Google
    We have been to a number of different dental clinics in Singapore but surprisingly Ashford offers great services and efficient staff. Especially after having been treated by Dr Hardev Singh whose caring,sensitive ,kind nature made me realise it is not all about money.I am so happy and fortunate to be treated by him and his staff.
    2 people found this review helpful 👍

  • 5/5 creamybunn04 3 months ago on Google • 8 reviews New
    I strongly recommend ashford dental centre thomson. Feel very reassured and comfortable with the treatment. My dentist is Dr Janice. 10 thumb up for her! Not only skilled and professional, she is also very reassuring toward patient anxiety. Thank you! Counter staffs is very friendly, polite and welcoming!
    1 person found this review helpful 👍

  • 5/5 Joan K. 3 months ago on Google • 4 reviews New
    First visited Ashford for my wisdom tooth extraction years ago. Dr Hardev was very skilled and assuring throughout the entire procedure. Since that positive experience, I have been returning for basic scaling and polishing and each visit has been painless. My recent visit with Dr Janice was also very pleasant. She took time to address the concerns I had :)
    1 person found this review helpful 👍

  • 5/5 Elaine O. 2 months ago on Google • 4 reviews New
    The clinic was very busy but all the staff remained friendly, calm, and professional. Dr Leon was very good; he took the time to patiently and comprehensively explain what my root canal procedure entailed. I felt reassured and in good hands throughout.
    1 person found this review helpful 👍

  • 5/5 How Ya L. 4 months ago on Google • 3 reviews
    The Receptionist is very kind and specific when comes to break down of the prices!!! Feel very welcome!!! Dr Allan took care my decay teeth very well and clean!!!! He even adjusted my fillings and make sure I feel comfortable!!! Thank you Ashford great service!!!
    1 person found this review helpful 👍

  • 5/5 Gordon Siyuan O. 3 months ago on Google New
    Professional staff and dentist. Polite and caring. Removed my inertia of going to dentist regularly with precise and almost pain free treatment. Had recommended many friends over the years. All positive feedback from them as well.
    1 person found this review helpful 👍

  • 5/5 Gerwaine 3 months ago on Google New
    super satisfied with the result. Dr Alan is very patient with the explanation of the equipment and step by step process to my 4yo. She used to be vv scared but now she is super happy with her fix cavity
    1 person found this review helpful 👍

  • 5/5 Zarifah Md Z. 3 months ago on Google New
    Had a bad toothache at work which caused me to have throbbing pain on the right side of my face. Dental Assistant (Eas) was very friendly and booked for me an appointment at 8pm, and I had a wisdom tooth removal. Did not get the doctor’s name, but he was very patient with the removal. It was my first time here (and I thought it was going to be the only time), but I will come back again because of the great service!
    1 person found this review helpful 👍

  • 5/5 Matain L. 3 months ago on Google New
    Came to consult for a very badly infected wisdom tooth. Dr Freda suggested for an immediate surgery. Dr Freda & Asst worked on it with a very kind and gentle way. Highly recommended. Counter staff also very friendly & caring. We had a very pleasant experience.👍🏻👍🏻👍🏻👍🏻👍🏻

  • 5/5 kenneth t. 3 months ago on Google New
    I totally felt comfortable & painless during the process of cleaning. Dentist & assistant there are amazingly friendly. Explain each process before commencing. To the receptionist, thank you for your kind hospitality.

  • 5/5 Zal R. 4 months ago on Google • 2 reviews
    Front desk staff, Pooja, was friendly and nice in assisting us throughout. Dr Allan Tan was amazing as he was able to engage with my 2 year old and execute his procedure with my toddler feeling comfortable throughout. Really appreciate his work!
    4 people found this review helpful 👍

  • 5/5 Moo Tean F. 2 months ago on Google • 1 review New
    Dr Allen Tan did a fantastic job. At least 2 doctors advised me to crown. When he take a look n just advise to do filling first n monitor. The filling is nicely done with similar teeth colour. Great work.
    1 person found this review helpful 👍

  • 5/5 Ivan L. 2 months ago on Google • 1 review New
    Very skilled dentists who are considerate of your fears, worries and concerns, who actually listen and make you aware of the options available to you. Friendly, too. Reception staff are also warm and very nice. Visits to dentists are not something anyone would look forward to ordinarily but they make the entire experience as painless as possible.
    1 person found this review helpful 👍

  • 5/5 Nirmala S. 1 month ago on Google • 1 review New
    Due to urgent dental issues, I was searching for a dental clinic around 7pm. I decided to try Ashford Dental Clinic at Upper Thomson. Sensing the stress in my voice, I was given an appt although the clinic was closing at 9pm. I walked in feeling stressed and anxious. I walked out feeling happy and satisfied. That was how good and efficient their service was. The staff are very approachable and made me feel at ease immediately. The dentist, Dr Peter Nghiem, advised me accordingly. He did the dental procedures with outmost professionalism. Thank you, Doctor! Would strongly recommend this clinic to everyone.
    1 person found this review helpful 👍


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