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Platinum Yoga

Yoga studio β€’ Pilates studio

😠 Strongly Not Recommended - Not at all customer friendly. - Response time is more than 7 days (if you are already customer), else could be shorter (if you are about to buy their service) - Doesn't know how to resolve customer's concerns and doesn't matter if they lose a customer. People often mention classes, class, yoga, teachers, Platinum, good, Yoga, friendly, practice, studio,


Address

#02-462-466, Suntec City Mall, 3 Temasek Blvd, Singapore 038983

Website

www.platinumyoga.com

Contact

+65 6837 0234

Rating on Google Maps

4.50 (67 reviews)

Open on Google Maps

Working Hours

Permanently closed.

Featured Reviews


Frequently mentioned in reviews: classes (32) class (25) yoga (24) teachers (15) Platinum (13) good (13) Yoga (12) friendly (12) practice (12) studio (10)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 3/5 Ryan F. 4 years ago on Google β€’ 197 reviews
    My girlfriend and I joined a Hatha Yoga class one morning here and came away feeling a little demotivated. The staff at the front desk were friendly but I found the teacher a little abrupt, I didn't catch his name as he didn't say it. We started almost instantly as he entered. He was friendly and not dominating but it felt like a pure fitness class rather than coming from any yoga principles. There were maybe three or four peak poses performed during the class, some which I was not sure I was warm enough for. At one point the teacher pushed my girlfriend's knee outwards to help with a pose but this only pushed her off-balance. The studio has great facilities and staff and I thought the rate was fair but based on the one teacher we had for our drop-in, neither my girlfriend or I are enthused to go back.
    3 people found this review helpful πŸ‘

  • 1/5 Anil Gupta (. 3 years ago on Google
    Strongly Not Recommended - Not at all customer friendly. - Response time is more than 7 days (if you are already customer), else could be shorter (if you are about to buy their service) - Doesn't know how to resolve customer's concerns and doesn't matter if they lose a customer.
    6 people found this review helpful πŸ‘

  • 1/5 Jean L. 2 years ago on Google β€’ 14 reviews
    Worst gym ever. When I was signing up, the sales person gave wrong information, example, we can pause the membership with no fees and unlimited length of time. After I signed the contract and requested to pause membership I was then informed I have to pay a fee and there is a limited period which I can pause. Worst, since I can't pause my membership, I try to go for classes, there are always no available slots, when ask for solution, I was told to take online classes. If I have available space at home, I wouldn't have signed for a gym in the first place. The only solution given was to send email to feedback team which doesn't do anything. Worst money spent ever
    5 people found this review helpful πŸ‘

  • 1/5 John F. 3 years ago on Google
    I cancelled my yoga membership over a year ago and recently Platinum restarted billing my account. When asked for a refund Platinum refused my request. Let's be clear here they stopped billing my account and now all of sudden want to take money from me. I have not attended a class in over a year. I do not believe this is professional or fair. Frankly it feels like a desperate scam.
    5 people found this review helpful πŸ‘

  • 2/5 XX N. 2 years ago on Google β€’ 42 reviews
    Facility is clean and well maintained. Trainers are good in general. But the major turn off is the unprofessional and rude male receptionist. I know I just had to deal with him for the first few minutes but unfortunately sometimes the bad feeling carried on through to the duration of class. Not sure why a business wants someone who is rude and speaks down to customers to be the first impression it leaves with customers. On one occasion, the said receptionist even interrupted a class that has commenced, by insisting that there were 13 participants in the room and he only had 12 people signed in, and he refused to leave the class alone and wasted at least 5 minutes of class time, even after numerous people including the trainer, counted for him that there were in fact only 12 participants in the room and the 13th person was the trainer.
    3 people found this review helpful πŸ‘

  • 4/5 siewlan l. 2 years ago on Google β€’ 150 reviews
    Smooth check in to class. Friendly receptionist. Location near to Esplanade mrt. Included retail section within this outlet. At least is bigger than clementi branch and jurong east branch.
    1 person found this review helpful πŸ‘

  • 5/5 Space T. 2 years ago on Google β€’ 80 reviews
    Counter staff was friendly, showed me where are the facilities as it’s my first time visiting today. Instructor was stern, it’s like a go in, attend class and get out kind of place. Ppl in the class don’t talk to you too haha. Class two can fit about 17 mats after safe distancing
    2 people found this review helpful πŸ‘

  • 2/5 Alvin T. 2 years ago on Google
    The class quality has degraded after COVID-19 and app is badly designed which also at times prompt you to buy more packages (even when you have unlimited package). When I approached the reception about this, they simply just push the blame to the other department and not point telling them the issue. Really getting demotivated to go to classes.
    3 people found this review helpful πŸ‘

  • 1/5 Patricia P. 2 years ago on Google
    Was messaged by Sumeet, a yoga advisor but after the initial message he just went MIA. Emailed Marine Parade branch email also no replies. They’ll just take your money and disappear.
    3 people found this review helpful πŸ‘

  • 1/5 Rachel T. 3 years ago on Google
    Very disappointing experience !!! Signed up the membership on 16-Jan-2021 at Suntec outlet , when the staff sell and explain the Yoga package to me , in the end is totally difference what i got . Asking the staff for explanation they only made a perfunctory effort .
    3 people found this review helpful πŸ‘

  • 1/5 Leela O. 5 years ago on Google
    Watch out for hidden charges and conditions
    3 people found this review helpful πŸ‘

  • 5/5 Yoon P. 2 years ago on Google β€’ 8 reviews
    Biggest studio and good vibes. Teachers are amazing!! I understand that it’s impossible to keep everyone happy and satisfied. But, my experiences with PlatinumYoga has been a truly amazing journey. 😊
    2 people found this review helpful πŸ‘

  • 5/5 Shalom g. 2 years ago on Google
    Customer service is very good and friendly. Hope to have more Yoga class by SITC.
    2 people found this review helpful πŸ‘

  • 1/5 Jacky K. 4 years ago on Google
    Told the stuff the area is dirty and shower place full of hair... Afew times but no difference. I want to speak to the management or operation manager also never get back to me.please get cleaner or professional cleaner at this rate you going lose customers
    2 people found this review helpful πŸ‘

  • 1/5 aaa 2 years ago on Google
    WORST YOGA OUTLET.. DO NOT ATTEND. IM WARNING YOU. THEY ARE SCAMMERS. WANT TO LOOT YOU OF YOUR MONEY. NO CUSTOMER VALUE. THEYRE DUMB AND LOSERS. THIEFS. I HIGHLY RECOMMEND YOU CHOOSE ANOTHER FITNESS PROGRAM IN SINGAPORE. DO NOT GO HERE. I ALREADY ASKED TO CANCEL MANY TIMES AND THEY STILL WANT TO RENEW. ITS ILLEGAL. DO NOT GO. I WARNED YOU
    2 people found this review helpful πŸ‘

  • 5/5 jenny n. 1 year ago on Google β€’ 7 reviews
    I atrend the SITC classes by Platinum Yoga. I have also been to their Ang Mo Kio and Toa Payoh outlets. Thus far, I have enjoyed all my sessions with them. I just attended a class by Master Kathi. His delivery and instructions are concise and clear. I have also good class experience with Sonal, Sky and Mann.
    1 person found this review helpful πŸ‘

  • 5/5 Vivian T. 2 years ago on Google
    Quality Teachers and quality classes. Price is reasonable and good vibes too. It’s worth it! πŸ˜ŠπŸ‘πŸ»
    1 person found this review helpful πŸ‘

  • 5/5 Chong Han f. 2 years ago on Google
    Irene is very friendly and helpful. Patience and explained clearly to me regarding the course . She advised me about the course that suited me. Thank you very much.
    1 person found this review helpful πŸ‘

  • 5/5 vaugirard p. 2 years ago on Google
    The classes are great, the teacher very educational and help you progress quickly! I recommend 100%.
    1 person found this review helpful πŸ‘

  • 5/5 Rhacel P. 5 years ago on Google β€’ 21 reviews
    I relocated temporarily to Singapore (for six months) just to take classes and continue with my private training with one of their teachers, Arya! He is the best - a miracle worker. I couldn’t do a headstand when I started taking his classes two years ago and now I can do so much more. He does these simple poses that open your body and train it to be able to do these peak poses. Platinum Yoga is definitely a great place for those who are serious about developing their yoga practice. The classes will deepen your practice holistically - strength, balance and flexibility will all be covered!

  • 5/5 karize k. 5 years ago on Google β€’ 4 reviews
    Place is always clean and well maintained. Highly impressed with the Trainers; they are friendly and professional. They push you beyond your comfort zone so that you can get stronger and more flexible. Receptionist are really friendly too. Glad I chose the right place to start my yoga practice. Been with them for one month plus and I have seen much improvement in my flexibility and strength. My lower back pain is also gone !

  • 4/5 Joanne T. 4 years ago on Google
    Love the classes here. Have been to westgate n ang mo kio. Both are good as well. However i find slight discomfort because i feel that the room are not well ventilated. Today i was in Room 1.

  • 5/5 Samantha C. 4 years ago on Google
    My first experience in yoga is with Platinum Yoga. The reason I signed up is due to the professionalism of the teachers over here. I have access to all studios hence I have been attending different teachers classes. I would love to especially give great feedback and credits to Teacher Kaushal! His classes are always different from other teachers, intensive yet fun! I have build so much of my arms strength, my core strength, my stamina by attending his classes. Love his classes especially Vinyasa!!! He is not only patient yet give clear instructions and willing to go further to teach you more about it. I am always expecting his classes because he will always surprise us with the flow or sequence of the yoga practice. And, he is always there to prepare and share his knowledge with us. Besides, he is the only teacher who starts the class with meditation to calm down our mind and body, and be prepare for the class. I am hoping that Platinum yoga is able to give more of his classes at Clementi and Westgate Studios. We (including other members) have been writing in but no response from the management team at all. We also did request for Teacher Kaushal to teach Ashtanga. Yet, no response at all. Management team of Platinum Yoga really needs to work up on being more proactive. Hoping to see more Teacher Kaushal classes in schedule the soonest the better! Cheers!!!

  • 5/5 easwari k. 4 years ago on Google
    I enjoy my practice here, the positive vibes the staffs in the front line carries, the teachers enthusiasm and the serene environment keeps me motivated. Good job to the team!

  • 5/5 Liyin T. 4 years ago on Google
    Hi, sorry! accidentally gave a rating when i was simply looking for the venue. Looking forward to the session. Place looks really clean and spacious!

  • 5/5 Sujah A. 4 years ago on Google
    My sister has been attending Platinum since January and her outlook in life has completely shifted. She became very productive and so it ignited my interest in doing yoga as well. Now, we go together and it's the best bonding ever!

  • 5/5 Elizabeth 4 years ago on Google
    It has been a delightful month and a half rediscovering the wonderful practice of yoga thanks to Platinum Yoga. I am really grateful to Eas for easing me into the range of classes offered, even going the extra mile to remind me about attending classes after having signed up because work is always an easy excuse. I am glad she has helped me overcome my inertia of maintaining a regular practice. After getting used to incorporating yoga classes into the weekly routine, I really look forward to attending the usual classes. The teachers are kind but firm and keep pushing you to do better. It is oddly satisfying to feel differently about the same classes each week. Thank you for creating a wonderful space for practice Platinum Yoga.

  • 5/5 Nicole B. L. 4 years ago on Google
    Great environment and great classes. The app makes it very easy to book classes in advance, and the location is close to mrt stations and very convenient.

  • 5/5 Manoj N. 2 years ago on Google
    Knowledgeable teachers, caring and attentive customer service. I always feel comfortable practicing in clean and spacious studio here.

  • 5/5 Catherine L. 2 years ago on Google
    Good location, superb Teachers, and awesome ambience. With these, the membership is totally worth it. Recommended!

  • 5/5 Yee L. 2 years ago on Google
    Experienced and friendly Teachers and staffs, enjoyed and learnt a lot at PY, good vibes and very hard to find classes in this price

  • 5/5 Vigilia A. 2 years ago on Google
    Beautiful studio with amazing teachers! Price is good! Recommend!

  • 5/5 Ravinder K. 2 years ago on Google
    No 1 studio with great teachers 😍 happy to be with PY

  • 5/5 Harjit K. 2 years ago on Google
    It's very beautiful and reasonable 😍 with educated teachers, it's worth it πŸ‘Œ

  • 5/5 vincy x. 2 years ago on Google
    I like all the locations, suntec is most beautiful, teachers also nice, good experience πŸ˜»πŸ‘πŸ’ͺ🏼

  • 5/5 Wei Yean Y. 2 years ago on Google
    Nice location with good teachers

  • 5/5 Issabella l. 2 years ago on Google
    It’s worth it good place πŸ₯³

  • 5/5 Ajeet Y. 2 years ago on Google
    The teachers are good. The receptionists are approachable too. Good job!

  • 5/5 Xiao W. 4 years ago on Google
    I walked into Platinum Yoga suntec studio 3 years ago, and it has been such an amazing and transformative experience. I enjoy all the classes, love all the instructors, and have become friends with those at the reception and those in class. I'm not someone who has the flexibility, nor the strength to do yoga well, in fact have body limitations and injuries, but looking back, I know I've made slow but steady improvements. No matter how stressful my day gets at work, the minute I touch the mat and hear the instructor's voice, I can immediately find my calmness and peace. I'm blessed to meet instructors like Sonal and Om, whom have guided me along the way and whom have more patience for me than I have for myself. I used to love travel so much, but nowadays I prefer to take my holiday to the yoga studio to spend time with them. I'm never someone who stands out in class because of nice yoga poses, but I've learned to practice with sincerity and focus, and purely enjoy the moments of practice. I'm also blessed to meet wonderful ladies of Eas and Shah who greet us with huge smile everyday, joke with us, and show much care for us. There isn't enough space on this post to express my appreciation towards PY, but if I could, I would have given an unlimited rating beyond 5.

  • 5/5 Denise K. 2 years ago on Google
    It was my first time yoga experience on March 2021. Firdaus had been helping me a lot with clear advise on the beginner classes that I should go with for the first-timer And I love Hatha 0.1 & Yin by Anu , Wed - Back neck, shoulder class (recommended for office worker who works long hour in front of computer!) and Friday - Shaped class with Sonal (for slimming) I encourage for first-timer to try this and not too worry much for the poses or the flexibility of our body, and enjoy!

  • 5/5 kusha y. 2 years ago on Google
    Nice studio and teachers are very friendly

  • 5/5 Janelle 2 years ago on Google
    Very pleased with my experience here! Classes are suitable for all levels and it’s a good place for transformation. In my opinion, PY is the right place to do yoga!

  • 5/5 Luqman H. 3 years ago on Google
    value for money! centre is clean n proper. classes done in an orderly manner with international yogi.😊

  • 5/5 Priyanka Y. 2 years ago on Google
    I have been looking for a yoga studio and this place offers classes I always wanted. I love Pilates and Align & Refine Yoga the most. Professional and friendly staff. Highly recommended!

  • 5/5 Corale C. 2 years ago on Google
    It is really wonderful to receive proper advice and assistance from Firdaus (Suntec) during this tough period of covid. His professionalism in assisting me whenever I encounter any issue with the application, payment or just any queries that I have regarding the yoga sessions have made my experience joining Platinum yoga an enjoyable and beneficial one. Just want to give Firdaus a special shout out n thanks for all your help!!! Corale Chew

  • 5/5 Meng 4 years ago on Google
    I've improved a lot after joining Platinum Yoga Westgate last year! Prior to that, I've been practicing at other studios but have never seen such improvements. Very thankful to the teachers at PY:) Under their guidance, I've become more aware of my postures during my practices. Sushil's and Mani's class are great!

  • 5/5 Martha B. 4 years ago on Google β€’ 2 reviews
    As a visitor to Singapore for 3 weeks, I researched many yoga studios in the area to continue my relatively young yoga practice of 6 months. I could not have chosen a better place as the variety of classes available and the instructors are fantastic! I purchased a 10 class pass (in the end it was 11 classes as they gave the first class free- very affordable!) and tried not to repeat the same style class just to widen my practice. Hot yoga, restorative yoga, Hatha yoga --all classes were challenging for anyone at any level and the instructors were very knowledgeable, motivating and encouraged "modified" movements for those who are at the more beginner level. You cannot help but become stronger, leaner and more confident at any age at this studio. All staff are friendly, helpful and clearly enjoy working here. Must try!!!
    2 people found this review helpful πŸ‘


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