Featured Reviews


Frequently mentioned in reviews: hotel (74) room (48) staff (47) great (32) good (28) stay (26) wedding (25) pool (25) rooms (24) service (23)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 4/5 9 months ago on Google
    Came here for a friend’s wedding banquet. It may be a little confusing at first to find the banquet hall as it is in a separate building from the reception counter. Simply ask the friendly staff for directions if needed. The setup at the wedding reception area and hall were elaborate and definitely had a sense of occasion. The dinner course was delightful - a selection of classic Chinese dishes that used fresh ingredients and prepared well by the kitchen and serving staff.
    12 people found this review helpful 👍

  • 5/5 Wanyi L. 3 months ago on Google • 127 reviews New
    Held my wedding at park royal on beach road grand ballroom, it was a pleasant experience for the whole 1 year of planning. Highly recommend to get felicia as your wedding coordinator. Accommodating to our requests unlike other park royal Hotel we had considered. The only imperfect point is that the bridal room for weekday Friday banquet was not the suite room. Banquet staffs were also very experience in managing weddings and anticipated our needs, guided us well too.
    2 people found this review helpful 👍

  • 1/5 Lynn Lim Li Y. 1 year ago on Google
    So much problem with this hotel. Not worth the price and being a 4 star hotel. 1. Hotel entrance has no slopes for luggages, no staff was there to assist. We had to carry our luggage up the stairs ourselves while the concierge staff look on. 2. Check in time was 3pm. Got delayed till almost 5pm. Check in staff had a terrible service attitude. No apology was given despite me and family waiting at the lobby for 2 hours. 3. Throughout our 3d2n stay all the hotel staff we have met were terrible. No greetings given. Stepped into the lift before guest. Worst still letting out a “tsk” sound while we told her to hold onto the lift as there were more people coming in. 4. Pool was disgusting. Very dirty and murky. Staff were in their own world. No acknowledgment of guests around. This is a hotel with poor staff training. Horrible horrible experience. Will stay off this place forever.
    2 people found this review helpful 👍

  • 5/5 Sarah M. 1 year ago on Google
    I couldn't fault anything any this hotel. The location was great, with Hajij lane and Arab Street just over the road. It was very easy to get a grab, one appears almost instantly after requesting because you are on the main road. The hotel staff are very helpful, and the breakfast was well worth the price. The rooftop pool was very relaxing and lots of space, plus a bar for a drink. The rooms were very clean and had everything you need - I especially liked the filtered water tap which meant you didn't need to buy bottle water every 5 minutes. I would definitely stay again
    2 people found this review helpful 👍

  • 3/5 Sungbin I. 1 year ago on Google
    Newly renovated, very clean and well equipped. The location is great, the rooms are large and reasonably priced compared to similar hotels. However, the reception requires a deposit of 300SGD, and if not given, only one room card is given. Despite the reputation of a 4 star hotel, some of the staff are very lousy.
    2 people found this review helpful 👍

  • 5/5 Olivia E. 1 month ago on Google • 44 reviews New
    Located in an area called little Arab and across from Haji Lane. Super convenient and accessible. Rooms were really nice and clean. Not too large but that’s obvious in Singapore. I had a family suite facing the courtyard and it was so nice the sun didn’t blast in the room my kids actually slept past 6am. Pool is top tier.

  • 4/5 Naggy G. 2 years ago on Google
    First time here. Ginger was great. Service was great. Staff were friendly. Food was delicious. Thank you very much to the staff of Ginger.
    1 person found this review helpful 👍

  • 5/5 John C. 2 years ago on Google
    Held my wedding lunch banquet in a Saturday afternoon. The ballroom and facilities were nice and clean. Had a pleasant experience overall. Special thanks to Felicia who worked tirelessly to coordinate the pre-wedding planning and preparations. Special thanks to Eric, the banquet manager on the actual wedding day. He was very responsive and took initiative to make sure my wedding went smoothly.
    1 person found this review helpful 👍

  • 5/5 Yeo c. 2 years ago on Google
    Excellent service provided when I went for wedding 'lunch'. Particularly Siew Kim and Mam Ling from the banquet staff were very kind and helpful. They showed initiative and kept helping to refill our drinks, as well as checking up on how we were enjoying the meal. Big thanks to these two for the eventful day.
    1 person found this review helpful 👍

  • 3/5 Yeo Choon Kuan (. 1 year ago on Google
    The hotel surroundings was good with artistic pictures and cozy settings. However the rooms were not as good as expected. Upon entering the prescribed room, it was very warm and the air-conditioner was not working well. We changed to another room but the same problem persisted. We thought we could let it be on and the room would cool down by the time we came back. However, when we returned 4 hours later, the room was still warm. We called the operator and 10 minutes later, the technician came. He looked at it and then said he would come back 10 minutes later to resolve the issue. After 10 minutes, he returned with another technician. All this time, we had to wait for them to finish their repairs. The room was warm, stuffy and musky. In the end, we could not bear it any longer and left to go to the lobby. We went to the reception counter and told the hotel personnel the problem. We have never encountered such an unpleasant situation before, having stayed in so many other hotels. The personnel was apologetic and upgraded us to an executive room. When we entered the room, we could feel the difference. The air-conditioner worked and we could also adjust the temperature. We felt that the hotel really need to look into the air-conditioner problems in the cheaper rooms too. It should not short change its customers.
    1 person found this review helpful 👍

  • 1/5 Richard S. 1 year ago on Google
    Not sure if this is still a 4 star hotel. Just checked in for a month long stay. You have to work up a staircase to get to the lobby. And no concierge to help with the luggage. Problem with TV try to call but they’ve disconnected the phone so you can’t call anyone for help. This is not a great experience for the first stay with them. Day 2. Came back after a long day. It’s 8:30pm. They have not make my room yet. Unbelievable!!! Phone still not fixed.
    1 person found this review helpful 👍

  • 5/5 Titilope A. 1 year ago on Google
    Top notch hotel with excellent services where every guest is treated as an individual and very well. The spa experience is intense and divine (a friend's testimony though I didn't use this service)
    1 person found this review helpful 👍

  • 5/5 Paul Y. 1 year ago on Google
    I loved every minute of it. A beautiful hotel, very courteous staff, and in a lovely location. I'll definitely be back here again when I visit Singapore in the near future.
    1 person found this review helpful 👍

  • 4/5 Alex W. 1 year ago on Google
    Room was a bit on the darker side at night time and room was a bit dated. The staff was very helpful and friendly. The infinity pool on the roof top was excellent. From the rooftop you get view of the Singapore flyer and Gardens by the Bay. Very close to mrt stations and opposite the Golden Mile Hawker centre and near a Thai shopping centre which sells delicious and affordable Thai food.
    1 person found this review helpful 👍

  • 1/5 F 1 year ago on Google
    There’s a big issue with consistency at this hotel. We stayed for 9 nights in a Club Level room. The food offered in the club is very minimal and some days was just horrible. This is without a doubt the worst Club lounge I have stayed at. Nothing other than coffee/tea from 11 to 6pm and then drinks and snacks for only 2 hours. At 8pm they ask you to leave the club so they can close. The staff in the lounge were very nice and quick with drinks service but again inconsistent with what was available. Something as simple as sparkling water was out of stock most nights. There’s lots of improvement’s needed to justify the price. Unbelievably small bathroom’s in the room. Old ripped towels at the pool Most of the breakfast offerings were cold and all the pastries were dry and just tasted like bread. Our room requests that we made were not even acknowledge when we checked in. When I came back to reception to ask about it I was once again just dismissed.
    1 person found this review helpful 👍

  • 4/5 Wilfred M. 1 year ago on Google
    It's neat, rooms are spacious & modern. But I guess it's expected of this brand of hotels. They've gotten rid of all paper room service menus & info, doing their bit for the environment I suppose. But also cutting cost. You scan a QR Code for the menu & get hotel info from the WiFi signing in Web page. The in house restaurant(s) doesn't have much choice. But they do allow ordering from outside, you just need to pick your food up from the concierge counter, which I liked. The gym is fully equipped, overlooking the 1/2 Olympic size swimming pool, which I also liked, especially after running in a marathon. Location is excellent, very close to most major tourist attractions. But again in Singapore, almost everything is close to everything. I would recommend this hotel. They do exist in several locations around the city.
    1 person found this review helpful 👍

  • 1/5 Joseph G. 9 months ago on Google
    Stayed here one night on our honeymoon and we booked the best room available, $450 per night. At first glance hotel was nice but as we stayed there we realised the shower seat is in the way of the shower head, the elevator was dripping water whenever we stepped in and out and to top it all off, my wife opened our room door and a lizard fell on her shoulder. We spoke to management about this and they didn’t even offer to give us the night for free, they only offered us a free cab ride to another hotel if we chose to move hotels. I would not recommend this hotel at all.
    1 person found this review helpful 👍

  • 5/5 Alfie J. 5 months ago on Google
    I recently had the pleasure of staying at the ParkRoyal on Beach Road, and I must say, it exceeded all expectations. From the moment I stepped into the lobby, I was struck by the elegant atmosphere and warm hospitality that permeates this establishment. The amenities at the hotel are nothing short of spectacular. The swimming pool area is a serene oasis, perfect for unwinding after a busy day of exploring the city. The spa services are a true indulgence, offering a range of treatments that left me feeling rejuvenated and pampered. One of the standout features of the hotel is its unparalleled convenience. Situated in a prime location, it offers easy access to the heart of the city. Whether it's shopping, dining, or exploring cultural landmarks, everything is within reach. Additionally, the hotel's proximity to public transportation makes getting around a breeze. The rooms are spacious, impeccably clean, and exude an air of sophistication. The attention to detail in the decor and furnishings showcases a commitment to providing guests with a comfortable and aesthetically pleasing environment. The beds are plush and inviting, ensuring a restful night's sleep. The staff at the hotel are the true gems of this establishment. Their professionalism, attentiveness, and genuine friendliness create an atmosphere of warmth that truly sets this hotel apart. Every request was met with a smile, and their local knowledge proved invaluable in helping me make the most of my visit. In conclusion, Park Royal is a gem of a hotel that offers a perfect blend of luxury and convenience. Whether you're in town for business or leisure, this establishment provides an exceptional experience that leaves a lasting impression. I can't wait for my next visit!
    1 person found this review helpful 👍

  • 4/5 Fatih K. 3 years ago on Google
    ?

  • 5/5 Alexander S. 4 years ago on Google
    Very high quality hotel rooms, good pool and spa facilities, excellent catering.

  • 5/5 Inesh S. 4 years ago on Google
    Awesome service and nice view from the hotel room

  • 5/5 GodHEla 5 years ago on Google
    Beautiful place. At perfect location for access to any tourist destination. Everything is just 15-20 mins away. Food is amazing and the beautiful breakfast. Fresh fruits and juices. There's nothing that the hotel won't provide you with. Best stay♥️

  • 5/5 Ibrahim A. 4 years ago on Google
    Clean rooms. Great view and friendly atmosphere.

  • 5/5 Robert C. 5 years ago on Google
    The Park Royal is an excellent Hotel. The staff are very courteous. The rooms are spacious and clean. The food in the restaurant is excellent quality and the choice in the buffet is vast. Highly recomnended!!!!

  • 5/5 Carsten 5 years ago on Google
    great hotel, superb service at fair price

  • 4/5 Qurratu '. 5 years ago on Google
    Attended a friend's wedding held here. Served very delicious Muslim menu food. Staff is friendly and helpful :)

  • 4/5 C C. 5 years ago on Google
    Wedding dinner. Above Average. Service could be better.

  • 5/5 陈普恩Jackson K S T. 5 years ago on Google
    Just like many other places in this wonderful city, you can find yourself in the good times in your life.

  • 4/5 jimmy c. 4 years ago on Google
    Nice buffet selection.

  • 5/5 Oscar Z. 4 years ago on Google
    (Translated by Google) Very central hotel, the rooms are bright, clean and friendly. Excellent the pool, especially in Singapore. We will be back for sure, thanks for one of the most wonderful visit of my life! (Original) Sehr zentral gelegenes Hotel, die Zimmer sind hell sauber und freundlich. Ausgezeichnet der Pool, besonders in Singapur. Wir werden sicher wiederkommen, vielen Dank für eine der wunderbarsten Besuch meines Lebens!

  • 5/5 Susmita B. 4 years ago on Google
    Loved the place. The staffs were cordial. Food was great.

  • 5/5 Neha K. 4 years ago on Google
    Great location in the city. Big and clean rooms. Helpful staff.

  • 5/5 shaik N. 4 years ago on Google
    Nice hotel

  • 4/5 Anne C. 4 years ago on Google
    Bright spacious rooms. Helpful staff

  • 5/5 Marianne Mendoza M. 4 years ago on Google
    Enjoyed our 3 nights stay especially the buffet breakfast. Very nice and warm staff in every corner of the hotel. Perfect location.. near Bugis and Bali lane of Kampong Glam. Would love to come and visit SG again and stay in your hotel.

  • 4/5 Alex F. 4 years ago on Google
    (Translated by Google) Not bad, good service! (Original) 還不錯,服務周到!

  • 3/5 Hariananda D. 4 years ago on Google
    Nice renovated hotel. Fail to serve me king size bed and put me on the fartest room, unfortunate uh? Location wise is perfect, especially for tourist.

  • 5/5 Vu N. 4 years ago on Google
    (Translated by Google) "The staff were great, rally helpful and nothing was a problem. The setting is really lovely, great views from the gym and the pool. Oh and the pool is awesome !!! Everything is incredibly tidy. Room was superb and exceeded our expectations . "" The staff are great, helpful and no problem. The scenery is really lovely, the scenery is great from the gym and the pool. Oh and the pool is amazing !!! everything is great. Rooms are excellent and exceeded our expectations. " (Original) "The staff were great, rally helpful and nothing was a problem. The setting is really lovely, great views from the gym and the pool. Oh and the pool is awesome !!! Everything is incredibly tidy. Room was superb and exceeded our expectations.""Các nhân viên rất tuyệt, tập hợp hữu ích và không có vấn đề gì. Khung cảnh thực sự đáng yêu, khung cảnh tuyệt vời từ phòng tập thể dục và hồ bơi. Ôi và hồ bơi thật tuyệt vời !!! Mọi thứ đều tuyệt vời. Phòng rất tuyệt vời và vượt quá mong đợi của chúng tôi . "

  • 4/5 Akansha P. 4 years ago on Google
    Excellent location and very neat rooms. Customer service was excellent as well

  • 5/5 S C. 4 years ago on Google
    Excellent hotel with super friendly staff! Great convenient location in downtown Singapore. Highly recommended!

  • 5/5 B S. 4 years ago on Google
    a APPMC 2019

  • 2/5 Joo P. 4 years ago on Google
    Hotel lobby was freaking hot..!!!!

  • 4/5 Neil A. 4 years ago on Google
    Lovely hotel

  • 5/5 TANSRI M B. 5 years ago on Google
    Impressive

  • 5/5 Moni H. 5 years ago on Google
    (Translated by Google) Very quiet, clean hotel. Staff very friendly. Rich breakfast buffet. Big room. Great fitness area. (Original) Sehr ruhiges, sauberes Hotel. Personal sehr freundlich. Reichhaltiges Frühstücksbuffet. Großes Zimmer. Toller Fitnessbereich.

  • 5/5 Pertti J. 5 years ago on Google
    Near to airport and 30 minutes from centrum

  • 5/5 Yuva B. 5 years ago on Google
    Cozy n nice rooms

  • 3/5 Vinod Kumar K. 5 years ago on Google
    Its ok. Quite old hotel.

  • 3/5 mohamad md j. 5 years ago on Google
    Ok average

  • 5/5 DIVIT A. 5 years ago on Google
    Excellent hospitality,excellent stay!

  • 4/5 Kumar L. 5 years ago on Google
    Enjoyed pool part

  • 4/5 CLARITYSOL U. 5 years ago on Google
    Nice Hotel Good Location....

  • 5/5 Narayana M. 5 years ago on Google
    Very attractive and well organized

  • 4/5 Tuck Fang A. 5 years ago on Google
    Pleasant location for a seminar

  • 5/5 Thanh T. 5 years ago on Google
    Value for money

  • 5/5 Angelyn L. 5 years ago on Google
    Good Ambience

  • 5/5 Ben T. 5 years ago on Google
    Attended a seminar here. Facilities were great

  • 5/5 Hiếu Võ Q. 5 years ago on Google
    It's suitable for holding conferences, easy to find it because of its location. WC is clean, modern, convenient...

  • 5/5 The Random Stuff #. 5 years ago on Google
    Nice hotel with all the modern amenities.

  • 5/5 Tenzin’s V. 5 years ago on Google
    Good

  • 4/5 Courtney F. 5 years ago on Google
    Roomy and neat place to stay

  • 5/5 Ashley L. 2 years ago on Google
    Club room was nice and comfortable, although the design of the place was a bit old. Liked that they had a drinking water dispenser in the toilet. Booked with a 1for1 discount that came with evening cocktail. Cocktail food and drinks were great. Morning breakfast at the coffeehouse was so-so.

  • 5/5 Sarah W. 2 years ago on Google
    We had our wedding on 10/10/2021. The experience was so good! Felicia the wedding planner really very friendly, patience & professional. She’s very eye on detail. Those who plan to have a wedding. I think its a good choice. The Banquet IC , Eric he’s so proactive which help us alot and less trouble for us! And good service too! Thank you for the experience in ParkROYAL beach road.

  • 4/5 Raymond O. 2 years ago on Google
    Nice restaurant. Spacious. Tasty food. Fast and responsive service staff. I went on a Wednesday...crowd less than 50%.

  • 5/5 Hanysah I. 2 years ago on Google
    Everything was good, from the room, to facilities, service and staff. I would like to mention that we were served by Allen at front desk. He was very meticulous, courteous and efficient. He gave us a very good first impression of the hotel. Thank you Allen!

  • 4/5 Chan “Toffees” A. 1 year ago on Google
    Came for a wedding lunch. Due to current covid pandemic, all dishes are served individually. I think its more hygienic and presentable, as compared to the usual big plate served in the middle of the table. Although some dishes may not taste as good as being serve on a bigger plating like steamed Garoupa & Roasted Whole Chicken Griller, fish fillet and chicken legs are used instead.

  • 4/5 David S. 2 years ago on Google
    Have the buffet dinner at Ginger. Not much on variety but highly recommend some main dish. Chicken Rice and Lobster Noodle.

  • 3/5 edwin s. 2 years ago on Google
    Room was spacious and clean with full amenities. Breakfast at Ginger Restaurant was not worth, food was limited and horrible. Better to walk across the road to one of the many small restaurants for your meal.

  • 5/5 Hinoo P. 2 years ago on Google
    Thank you for the great service be it room service or pool service or club service, all was awesome. Sorry if I was slightly demanding about my day 2 breakfast to be serve in room due to my hectic schedule even when it was supposed to be dine-in.. and thank you for meeting up to my requests.. My apologies if it caused miscommunication within the hotel team, but great service recovery. Would visit again. Love the Jr Suite room (517). Mr Z. Jr

  • 4/5 Turtle Puff V. 2 years ago on Google
    I stayed overnight as part of a wedding banquet package. The room was spacious and clean. I love the area because there’s a lot of good food outside the hotel within a walking distance. However, the breakfast offered at the hotel as part of the package was not exactly a full buffet. I got to choose a main course and then the drinks & pastries were free flow (this is accurate as of Feb 2021). Overall, it’s one of the best 4-star hotels out of all the other 4-star hotels I’ve stayed in in Singapore!

  • 5/5 S.Bhupinder Singh B. 2 years ago on Google
    Used to stay here sporadically over the years and never got bored especially the swimming pool and spacious layouts. Food quality was of the highest level and affordable...

  • 5/5 Anna W. 2 years ago on Google
    Had our wedding banquet at this hotel and the experience was good. Hotel could provide better wedding banquet schedule and planning advices. If not other than that, food portions/ variety/ quality was good. I would recommend this hotel for the good food. Drinks served at my banquet was great too.

  • 5/5 Timothy T. 2 years ago on Google
    Park Royal Ballroom have its own parking lot at ground level. Alternative park can be found at The Plaza but a bit of a walk.

  • 5/5 Raihanah R. 2 years ago on Google
    Had team bonding dinner at Ginger Restaurant here in Parkroyal Beach Rd..it was beyond our expectation. The ambience is beautiful, elegant, very spacious and overall - good vibes. Staff are super helpful and friendly. Buffet spread and tastes are superb and servings for each order are just right. We truly enjoyed ourselves. What I love most..they serve their hot drinks in beautiful mugs😍

  • 4/5 Tan Yan S. 2 years ago on Google
    Went for a staycation back in 2021 to celebrate my spouse's birthday. Had emailed the hotel to arrange for a birthday cake about 1 week ahead and double confirmed the arrangements about 1 day before. Even though the cake was complimentary, the cake was only delivered to our room on the 2nd night after multiple enquiries at the main reception. There were not many guests using the pool and we almost had the whole pool to ourselves. Nonetheless, the staff were patient and friendly to all guests despite a large crowd suddenly appearing to check in.

  • 3/5 Mohd Nasir Mohd y. 1 year ago on Google
    We hv iftar at ginger restaurant but the service didnt meet our minimum expectation which appear that the cost high with limited choices and not so high quality of food.. suggest the management review crew competency, food selection and improves manners of the foreign staffs with no ability respect our local custom. Coffee serves after meal are not up to taste and our paid espresso wasnt good either.. not sure if the machine or coffee ground quality..

  • 5/5 Marco T. 1 year ago on Google
    Was craving for peking duck but unfortunately book the wrong place, only the kitchener rd branch and uob branch has it. The manager in charge was so kind to book for us at kitchener branch and service was excellent there. Would strongly recommend to try out there.

  • 5/5 Dorothy L. 2 years ago on Google
    Went to the ballroom for a friend's wedding. It is spacious and food selection for the banquet is scrumptious. Highly recommend for couples who want to get married and are considering ballroom options

  • 4/5 Elizabeth C. 1 year ago on Google
    I attended a wedding this afternoon at their Sky ballroom. I didn't know they have such a nice ballroom so well maintained. Toilets thumbs up, very clean and spacious. What I like was the food served at this wedding lunch. Simply delicious and large portion for a table of 10. The chefs put in lots of efforts. Management stationed sufficient staff and they were well-mannered, very trained and attentive. The decor in the ballroom is simple with lots of dried n artificial flowers, yet very beautiful capturing the mood of the bridal couple. Thanks.

  • 4/5 Dominic A. 1 year ago on Google
    I got this booking during a flash deal so it is discounted with club privileges and late check out of 3pm. My wife and I stayed here for 1 night just after attending a friend’s wedding. Upon reaching the hotel, the staff attending to us initially gave us a late check-out of 2pm, but we informed her that our booking already had a late check-out of 3pm actually. The overall room was okay, the toilet is quite small. Our windows were facing the back of the hotel, but we were thinking if the front might be a better view (facing Haji Lane). As we were walking in the hallway the day we check-in and the day we check-out, some of the room trash from other rooms were still not cleared, maybe they only clear upon check-out. In terms of location it is nice as there’s a lot of food options near Haji Lane area. The gym is also not bad, it is open 24/7. Overall, still a nice place to stay because of the location.

  • 5/5 Mei Yin N. 1 year ago on Google
    Attended the wedding of my relative held at one of the ballroom last night. The ballroom was grand and beautiful. Waiter Shiva was excellent, friendly and very helpful in serving our table. Overall, a very pleasant dining experience.

  • 5/5 Moheen M. 1 year ago on Google
    Excellent hotel. Excellent staff. Great breakfast 😋 Lovely pool unfortunatly it's abit dangerous but the hotel are aware as they said we had a bit of a freak accident. The edges go in rather then straight up so don't swim up from the edges be careful. Overall we had a blast and enjoyed it.

  • 1/5 Copper R. 1 year ago on Google
    Stayed in this hotel with my partner on 25th July 2022. The experience is terrible. I have to list down 1) We called the hotel for early check-in. The staff said can come 12pm to Register first as they are not sure if we can check-in early. It’s fine. So we went to hotel about 1:30pm and registered. Since we are waiting, decided to get quick bites nearby. We told the staff to call us once the room is ready. Almost 4pm, we didn’t receive any call from hotel. We went back there and asked them. The staff’s reaction is like “oh ya! “ seems like they forgot to call. We just let it be since we r staying only one night 2) we went into the room! What a surprise! I thought it is four stars hotel. The toilet! The quality of the door. I can’t find a word to say. At the side of the toilet door, there is a lot of mold and paints came of from the wall 3) Sofa got very big stains on it 4) The room is very warm although AC is on 5) Even basic amenities, toothpaste, shaver, drinking water were not provided. When we called to provide, I rang the Helpdesk for about an hour, nobody was picking up. So my partner was impatient, he went down to ask, the staff said they are very occupied. After we asked for toothpaste, we waiting another an hour to get it and the staff brought same a packet of toothbrush and there is no toothpaste at all. What a disappointment! 6) Next ! I wanted to drink coffee. So I opened up the drawer where the glasses are kept. The drawer inside is full of mold 7) Lastly , the staff are not friendly at all. During pandemic, since there were no oversea travel, I went multiple hotels in Singapore for staycation. This is the WORST HOTEL EVER!! Thank God i didn’t extend my stay. I will tell all my local and oversea friends to avoid this hotel at all cost! The only thing i love here is they have very nice pool and located in great area

  • 5/5 Citra Adhiguna L. 1 year ago on Google
    Selected this hotel for a vacation to celebrate my wedding anniversary and I did not regret at all. Strategic location, easily accessible, there's bus stop in front and opposite of the hotel. Room is great, clean, and probably one of the comfiest bed and pillow I've ever slept on! Facilities are as what you expect in Parkroyal hotels - really appreciate the Herman Miller chair, they took working chair so seriously! Breakfast has decent assortments and all's delicious. Overall very satisfied and will comeback in the future.

  • 4/5 Mohit G. 1 year ago on Google
    Their idea for a king bed is using a single mattress protector over two single beds joined together. At first, I thought something was wrong with the particular room, but the next assigned room had the same arrangement. On the positive side, the bed itself was comfortable. You’ll have to pull up luggage 3-4 steep stairs but if you’re lucky someone might be there to help. There’s a separate drinking water tap in the bathroom, which is basically a small filtering device attached to the same pipe. Plenty of area to sit in the lobby, and decent views by the pool on the top floor. The MRT station isn’t very near but Arab st is next door and it’s only a couple of stops on the bus ride to city. Housekeeping was average - no complaints.

  • 5/5 Suan Ping Eric A. 1 year ago on Google
    I’ve attended a friend’s wedding dinner last week. Food was good and the staff were professional and hardworking. Special shout-out to the bellhop named Dan Osman. I’ve lost my phone there while boarding my ride (without myself knowing till the next day), but he had found it and promptly returned the phone with all items inside intact to the security counter. I would like to commend his integrity, responsibility and professionalism in this situation. Also giving a shoutout to the excellent training for your staff to be so responsible in handling lost items, such that I could find it without trouble the next day. Wonderful.

  • 5/5 David B. 11 months ago on Google
    A fine hotel. We stayed 5 nights in an upgraded room which came with benefits. A Pan Asian basketball event coincided with our stay; all very enjoyable. It’s great fun to compete for the breakfast buffet with tall agile people with an extended reach. Staff in the business class reception to be commended for their tolerance and courtesy.

  • 5/5 Angela L. 1 year ago on Google
    All are great - Room, Staffs, Location. They have accommodated our early check-in request, as well as to store our luggage after we have check-out. Staffs are very friendly and respectful. Our room is very modern and relaxing. Location is good also, since it is very near the Bus Stop such as Golden Mile Complex and Golden Mile Tower.

  • 3/5 JAmes A. 11 months ago on Google
    Physically the hotel looks quite nice and seems fine. Other than housekeeping the staff were hard to interact with, from initial booking, to the front desk, to the concierge staff. If you're staying in the area, I'd stay somewhere else cheaper if there's something available and you don't need all the amenities.

  • 5/5 Simon T. 9 months ago on Google
    The hotel is great but the bar (club 5) is outstanding. The cocktail barman is unbelievable. If Singapore has a reputation for excellent cocktails then this guy is why....Reno and Amy make an awesome team.👌

  • 5/5 Adi 11 months ago on Google
    Nice spacious rooms. Big comfortable beds.Good location, just across the street from the arab quarter and there are several shopping malls within 10 walking minutes .Has a gym and a nice rooftop pool. The best thing is however the staff. Everyone was beyond nice and helpful.

  • 5/5 Jana D. 9 months ago on Google
    Very good for families. Super comfy beds everything near by n very nice view. My family enjoyed the trip a lot.

  • 5/5 patrick l. 9 months ago on Google
    Had a great staycation here, was lucky to be upgraded to a Premier Room with balcony and view of Singapore Flyer. The Club Lounge is really nice, food and drinks during special hours. The staff Esther and Miew are very kind and friendly, they make sure I am well taken care, thank you for your servitude. I look forward to come back again for staycation.

  • 3/5 Maine K. 8 months ago on Google
    - Bed was comfortable - staff at reception was friendly l. Check-in N out process was pretty smooth - Room wasn't very clean. Could see some hair on the table. - Toilet seat was broken so it moved when you sat on it - Toilet sink water was super hot. Even turning to the coldest, it was still hot. - Iron wasn't working at all. Couldn't on. - breakfast spread was somewhat limited and taste was so-so

  • 5/5 Loren P. 8 months ago on Google
    We loved the hotel's location, being conveniently close to various tourist spots and easily accessible to bus stops and shopping centers. One night, we had a blast exploring the lively bar scene in Haji Lane. Our time at PARKROYAL on Beach Road was short but incredibly memorable. The spacious, beautifully furnished suites with stunning city views added a touch of magic to our stay. The Herman Miller chair in the suite was a delightful treat for my husband, who made great use of the functional desk. The thoughtful Father's Day greeting and assorted sweets prepared by your team made us feel truly welcome. We couldn't resist the tempting breakfast spread, especially the noodle station. Unlimited coffee was caffeine lovers' dreams. Leaving the breakfast table feeling satisfied and energized, we were ready to seize the day! We had a fantastic stay and highly recommend PARKROYAL on Beach Road Singapore for your Singapore holiday.

  • 5/5 Liew You X. 8 months ago on Google
    It was considered a business event cause there was a wedding that I've to attend there. Love the wedding food and atmosphere. Very high class hotel

  • 5/5 Dina D. 8 months ago on Google
    We very much enjoyed our stay here. Really lovely lobby, large and very comfortable room, really big pool which was not too crowded, and delicious breakfast with lots of options. Staff were all very helpful. Across the road from a great area and we ended up walking everywhere from the hotel. Only issue was a small smell of dampness when walking to the pool. Would definitely stay here again.

  • 4/5 Lia T. 8 months ago on Google
    I have enjoyed our stay here so far. It would be nice to have some additional information available in the rooms. There is no city guide or information on connecting to wifi in the rooms. No suggestions on where to go for meals or refreshments. No information on the restaurants on site or how to book. You need to contact the Concierge for everything or look on the website. Having booked through a travel agent, we didn't learn this information until we got to the hotel and by looking around for ourselves. Staff are helpful, but you need to approach them for assistance, and be proactive in asking. I was able to find out where the closest ATM was, but wasn't provided information on taxis or transport which I generally expect staff to provide at checkin. As we were too early to checkin we left our luggage with the concierge, where it could be put into locked storage while we went out. This was convenient. We asked the concierge for a local map and were provided one, but no suggestions offered which I think is a missed opportunity to promote what the local area offers. The rooms are a comfortable size and have good beds and facilities. For minibar items you need to approach someone to have your fridge stocked, I presume at a cost per item, but there's no information in the room on prices or describing what is available for purchase. There is no food room service. There is a restaurant on site for breakfast lunch and dinner, but we were given no information about this either. The concierge is very helpful, but being people that like to read and find things out that way, asking each time is a bit of a bother, particularly when we have hearing difficulties. There is no disabled access into the hotel that I could see. I had to use the stairs, which was a bit of a struggle, but I managed. No permanent disabled access to the restaurant, but they can bring out a ramp for wheelchairs to use. There is a good swimming pool and gym facilities available. It is a short walk to the busy Muslim quarter with the Sultan Mosque & Malay Heritage Centre. If you want some Instagram-worthy photos that area has some good places for backdrops. There are plenty of restaurants in that quarter as well, and a number of Chinese restaurants close to the hotel. You can access the other side of the street from the hotel by using an overbridge, but be aware that the stairs are steep. There is a Starbucks not far down the road just past the intersection with Ophir Road. It is a 4 min walk from the hotel.

  • 2/5 이지인부모님 8 months ago on Google
    During my stay, I was so surprised to find ants on the desk. When I complained it, they just cleaned but not informed me to change the room even though I requested it. When I checked out, they execused about it that I was not in the room but they should have left a memo. I couldn't sleep well due to concern about ants on my stuffs and luggage, even in my bed. However it was the last night and very late, i ciuldnt ask to change it. In this circumstances, they didnt suggest any compensation proactively and they only supported taxi fare to airport when i asked. It was disappointing.

  • 5/5 KM 8 months ago on Google
    Huge square space across all the rooms. Top-tier service by the staffs and rooms' amenities have plenty to do, see and love. Would recommend for staycations or simply a short getaway if you're travelling and passing by Singapore.

  • 5/5 M D. 6 months ago on Google
    The rooms were clean, smells fresh and comfortable. The door could do great with better soundprooffing as some guests were having discussion along the corridor - at midnite. Love the Parkroyal Green initiative with in-room filtered watertap and do away with bottled water. My 6 stars for that. Had a pleasant check

  • 5/5 Dariusz Jemielniak (. 7 months ago on Google
    A very nice hotel in a good location. The rooms are well designed and functional, and also not worn out. The breakfast is really good - with lots of options, including local cuisine and international evergreens. A soup station and an omelette station are available (as well as dim sum dumplings, and many other delicacies). Coffee is a little substandard, the machines could be upgraded, imho. There is soy milk, but no oat milk, alas. The hotel has another good Chinese restaurant. The facilities are very good, with an exception to the internet, which turns out to be pretty snappy (holding a video call on Messenger or Whatsapp turned out to be a challenge).

  • 5/5 ahemmer 6 months ago on Google
    One of the older park royals in Singapore. But the rooms are nice, spacious, clean and bed is comfy. Staff are super nice and helpful.

  • 4/5 Ling L. 6 months ago on Google
    Nice clean room. 👏 Aircon not cold at night. So stuffy. Can't sleep well. 🤬😡🤬 Breakfast buffet not bad. Not too much choice though. 😶 Asked for housekeeping, guess what time they came to clean?!?! 5pm!!!!!!!! 😱😱😱

  • 5/5 Andy S. 6 months ago on Google
    Great hotel, the beds are so comfortable and the rooms spacious. The staff are all very friendly and helpful, breakfast is a buffet with a wide selection of items. Highly recommended.

  • 5/5 Ali S. 4 months ago on Google
    I recently had the pleasure of staying at the PARKROYAL on Beach Road Hotel in Singapore, and it proved to be an unforgettable experience that exceeded my expectations on every front. Room: ★★★★★ The moment I entered my room, I was greeted by a perfect blend of modern elegance and comfort. The tastefully decorated space showcased contemporary design elements with a touch of local flair. The room was immaculate, and the attention to detail was evident in every aspect, from the plush furnishings to the sleek bathroom amenities. The panoramic views of the city skyline from my window were nothing short of breathtaking, providing a stunning backdrop to my stay. The bed was a haven of comfort, offering a restful night's sleep, and the room's overall layout was both functional and inviting. The inclusion of thoughtful amenities such as a well-stocked Nespresso and high-speed Wi-Fi. Club Lounge: ★★★★★ For an elevated experience, I had access to the hotel's Club Lounge, and it was a decision that significantly enhanced my stay. The lounge, located on one of the upper floors, provided a refined and exclusive atmosphere. The attentive staff at the Club Lounge were not only professional but also went above and beyond to ensure a personalized experience. Thank you, Esther, Christina and Mia. The complimentary drinks between 11-8 pm and evening cocktails with food were highlights of my time at the lounge. The culinary offerings were diverse, featuring a selection of local and international delights that catered to a range of tastes. The panoramic views of the city from the lounge were mesmerizing, creating the perfect backdrop for unwinding after a day of exploration. Halal food is served. Service: ★★★★★ The service at PARKROYAL on Beach Road was truly exceptional, setting a new standard for hospitality. From the warm welcome at check-in to the prompt and courteous assistance from the concierge, every staff member exuded professionalism and a genuine commitment to guest satisfaction. Housekeeping was meticulous, ensuring that the room was always impeccably clean and well-maintained. The concierge was a valuable resource, offering insightful recommendations for local attractions and dining options. In summary, my stay at PARKROYAL on Beach Road was a delightful blend of luxury, comfort, and exceptional service. Whether you are a business traveller or a leisure seeker, this hotel provides an oasis of sophistication in the heart of Singapore. I wholeheartedly recommend it for an indulgent and memorable stay in this vibrant city.

  • 4/5 Bart J. 3 months ago on Google New
    Nice hotel, check-in took lot of time, and it seems just their computer system. Rooms nice, just missed some power sockets in case you need to connect multiple items. Great breakfast. Location ideal for me due to office being in adjacent building.

  • 5/5 Selvaraja S. 3 months ago on Google New
    Attended our Co D & D. The food was excellent. The ambience was superb. Staff were very courteous, patient and worked with a beautiful smile. Every single one of them. Please extend our thank you to the banquet, management team and the Chef. Kudos Parkroyal.

  • 5/5 Vanessa 3 months ago on Google New
    Tried the massage at the current location- St. Gregory Spa. Can be booked through classpass, so it was quite convenient. All the staff were extremely friendly. The moment you stepped in, you feel welcome. The space was comfortable and very cosy. Masseuse was very experienced. She would also, constantly assured if the pressure was okay and if I was comfortable. I love their tea, it was quite calming. The whole trip feels really pleasant.

  • 5/5 Kevin A. 2 months ago on Google • 25 reviews New
    Really enjoyed our three night stay at the Park Royal. Our room was a decent size with a great bathroom. View not so great as it faced another part of the hotel. Pool was a great asset too with decent views out over Singapore. We didn’t use the spa treatment area but will be back here again in the future. Good breakfast with a decent selection to choose from. Overall a good hotel, great location!


Call +65 6505 5666 Open on Google Maps

Trends



Last updated:

Similar places



Similar Hotels nearby

Hotel Boss image
1
Hotel Boss
Hotel
Sleek property offering streamlined rooms & relaxed dining, plus shops, an outdoor pool & a gym.
3.90 (13.9K reviews)
Shangri-La Singapore image
2
Shangri-La Singapore
Hotel
Upscale, palatial hotel offering fine dining options & bars, plus a posh spa & an outdoor pool.
4.60 (12K reviews)
V Hotel Lavender image
3
V Hotel Lavender
Hotel
Unfussy rooms in an upscale hotel offering dining, a gym & an outdoor pool, plus free breakfast.
$90/night
4.00 (9.8K reviews)
The Fullerton Hotel Singapore image
4
The Fullerton Hotel Singapore
Hotel
Polished hotel in a former 1920s post office with 4 restaurants, an upscale spa & an outdoor pool.
4.60 (8.4K reviews)
Pan Pacific Singapore image
5
Pan Pacific Singapore
Hotel
Modern rooms in an upscale lodging offering an outdoor pool, a chic spa & 5 stylish restaurants.
4.50 (6.8K reviews)
Last updated:
()