3/5 Ursula L. 2 years ago on Google
I
actually
like
the
check-in
and
check-out
process
because
it
is
easy
(as
long
as
you
have
SG
SIM
Card)
and
no
need
to
queue.
However,
when
you
have
an
issue
during
your
stay,
it
can
be
quite
troublesome
to
contact
their
staff
as
there
is
no
stand-by
staff
on
the
premises.
You
have
to
call
them
via
Skype
or
use
chat
feature
in
their
apps,
which
can
cause
some
confusion
from
either
side.
Some
guests,
including
me,
have
proven
this
during
my
stay
as
there
is
a
serious
problem
at
that
time
where
we
need
a
clarification
from
the
management.
I
stayed
here
for
2
weeks
in
December.
I
actually
quite
like
the
room
even
though
it
does
not
have
a
window.
But,
I
think
they
need
to
clean
the
carpet
more
thoroughly
as
it
smells
musty.
During
Covid,
no
daily
cleaning
service
provided.
You
have
to
book
it
one
day
before.
Then,
I
thought
that
I
could
not
use
any
kitchen
appliances
during
my
stay,
except
for
water
fountain
and
sink.
However,
I
see
that
some
guests
are
able
to
use
fridge
and
coffee
machine.
So,
better
check
with
the
staff.
No
washing
machine
and
dryer
provided.
Hair
dryer
is
only
provided
one
unit
on
the
3rd
floor.
If
you
are
a
female
guest
and
not
afraid
to
climb
some
sets
of
staircases,
do
ask
the
staff
beforehand
to
assign
you
a
room
on
3rd
floor,
as
the
female
toilets
and
bathrooms
are
located
on
that
floor.
I
found
it
inconvenient
to
climb
a
deserted
staircases
on
odd
hours
to
use
the
toilet.
Lockers
provided
are
not
enough
and
they
are
almost
constantly
full.
PS:
The
3-star
rating
is
unfortunately
given
as
the
construction
noise
during
my
stay
is
unbearable.
Maybe
if
it's
a
2
or
3
day
stay,
the
noise
would
be
totally
okay
for
me.
But,
as
I
stay
for
2
weeks
and
I
also
need
to
work
sometimes
during
the
day,
I
cannot
tolerate
the
noise
after
several
days.
Forced
to
leave
the
hotel
during
the
day
to
work
somewhere
else.
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