1/5 Dale D. 3 years ago on Google
Just
to
echo
previous
reviews,
this
place
is
appalling
and
sadly,
it
was
a
terrible
experience.
Before
explaining,
I
just
want
to
say
that
all
of
the
staff
were
friendly
and
knowledgeable
(no
concerns
there)
and
the
birds
seemed
healthy
and
in
good
condition.
However,
literally
everything
else
was
either
dead
or
decrepit:
1.
Out
of
the
entire
insect
kingdom,
only
meal
worms,
cockroaches
and
stick
insects
were
still
alive.
Everything
else
is
dead
-
The
beetles
and
spiders
had
all
been
left
to
die
in
their
boxes.
It's
horrific
in
there.
2.
Everything
is
in
awful
condition:
There
is
dirt
all
over
the
floor,
mould
on
the
walls
&
signs.
Even
the
wooden
walkways
are
close
to
collapsing.
There's
just
a
general
feeling
that
it
hasn't
been
looked
after.
3.
In
the
butterfly
kingdom,
there
were
perhaps
only
5-7
butterflies.
I've
been
to
numerous
butterfly
houses
and
they
somehow
manage
it.
This
place
has
just
stopped
trying.
Overall,
it's
just
been
left
to
fall
into
disrepair.
Additionally,
I
spoke
to
the
manager
(Jayson)
who
promised
a
refund,
but
after
weeks
of
emailing
with
no
response
or
refund,
I
think
he
was
just
lying
about
any
compensation
for
an
awful
experience.
Do
not
go
here
unless
you
just
what
to
see
a
run-down
building
of
dead
insects.
If
I
could
give
it
zero
stars
I
would.
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