1/5 James N. 2 years ago on Google
Had
a
really
awful
experience
today.
Can't
believe
it's
understaffed
on
a
Saturday
afternoon.
I
went
there
once
last
November
and
had
a
good
experience.
However,
today's
experience
was
really
awful.
The
place
was
clearly
understaffed.
Let
me
try
to
explain.
You
go
there
and
basically
do
15-20
things
to
pass
the
game.
Of
course,
you
need
help
every
now
and
then
so
you
don't
stuck
at
one
place
forever.
The
place
has
5-10
games
going
on,
and
they
need
enough
staff
to
monitor
the
progress
for
each
game
to
ensure
a
good
experience.
Sort
like
an
escape
room.
Last
time
we
went
there
they
had
2
staff,
so
things
were
fine.
This
time,
on
a
prime
time,
Saturday
afternoon,
they
had
only
1
staff.
He
had
to
check
everyone
in,
set
up
the
game
for
each
person,
and
monitor
all
games.
An
impossible
job.
When
we
arrived,
we
waited
10
minutes
until
we
saw
him
cause
he
was
setting
up
other
games.
Then
after
we
have
started,
he
was
not
reachable
for
clues.
Only
after
half
an
hour,
he
very
impatiently
gave
some
instructions
and
said
you
only
have
half
an
hour
left
but
you
had
little
progress.
Long
story
short,
at
the
end
of
the
game,
he
abruptly
ended
the
game
without
saying
a
word.
Many
rooms
were
still
empty
and
obviously
no
one
was
waiting.
Although
he
couldn't
ensure
we
get
what
we
paid
for,
he
could
at
least
give
us
more
time
to
try
to
make
up
for
the
experience.
He
didn't,
he
ended
the
game
without
saying
anything.
Well,
if
you
charge
100
dollars
an
hour,
you
should
be
able
to
make
sure
you
have
enough
staff,
especially
for
a
prime
time
like
Saturday
afternoon.
We
are
buying
experience.
If
I
go
to
a
restaurant
and
there
aren't
enough
waiters,
it's
fine,
at
least
I
am
fed.
But
I
spent
100
dollars
just
for
the
experience
and
I
should
say
I
would
prefer
to
stay
home
and
watch
Netflix
even
if
the
game's
free.
The
group
checked
out
just
before
us
didn't
seem
happy
either.
I
would
assume
no
one
enjoyed
his/her
experience
today.
YMMV,
take
your
own
chances.
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