5/5 Wei Leong L. 1 year ago on Google
I
read
the
review
before
visiting
the
clinic,
hence
I
set
a
really
low
expectation.
That
kind
of
helped
with
the
experience.
Summary:
The
clinic
is
busy,
similar
to
all
other
neighbourhood
clinic.
Expect
to
wait,
you'll
be
fine.
The
staff
was
equally
frustrated
(reasonable
and
being
a
human)
when
every
patient
started
to
ask
about
the
queue
status.
The
female
doctor
is
gentle
and
friendly.
After
the
inital
long
queue,
the
staff
are
actually
nice.
TLDR:
I
had
a
Health
Screening
Appointment
at
9.15am.
I
arrived
about
9am.
Queued
for
registration
for
5
to
10mins.
The
staff
collected
my
IC
and
asked
me
to
be
seated.
After
40mins,
I
wondered
if
the
staff
had
forgotten
about
me,
hence
I
went
to
check.
The
staff
seemed
frustrated
when
I
asked
about
the
queue
status.
(I'm
not
the
only
one
that
asked,
one
was
asking
before
me,
one
was
asking
after
me.)
5mins
later,
my
name
is
called.
I
approach
the
counter,
the
staff
still
seem
busy
but
are
being
professional,
no
longer
frustrated.
I
was
given
the
next
number
(I'm
immediately
the
next
patient)
because
I
had
an
appointment
at
9.15am
and
its
nearly
10am
now.
Met
the
doctor,
she
took
my
BP
and
asked
about
me.
She
seems
nice
and
gentle.
Took
my
blood,
fast
and
professional.
Went
to
the
toilet
to
take
my
urine
sample
and
gave
the
sample
to
the
staff
at
the
counter.
Staff
is
obviously
more
nice
and
friendly
now,
still
busy
but
maybe
less.
Probably
cleared
all
registration
backlog.
AND
most
importantly,
it
has
the
cheapest
health
screening
package
at
this
moment.
Overall,
its
almost
the
same
as
all
other
clinic.
When
the
clinic
is
flooded
with
patient,
the
waiting
time
can
be
longer.
The
staff
might
not
be
as
friendly
or
smiley.
When
the
rush
hour
is
over,
the
staff
are
still
nice
and
friendly.
As
do
all
human.
Suggestion:
If
the
staff
who
collected
the
IC
make
an
estimate
of
waiting
time,
the
patient
would
have
been
more
understanding.
"Please
be
seated,
the
typical
waiting
time
before
your
registration
is
30min
to
1h.
We
will
call
your
name
and
give
you
a
number."
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