A danger to lone female travellers. The room next door were arguing terribly. One occupant left, I assume with the key. The second occupant got another key to 'their' room. It actually opened my room, that of a lone female, in the middle of the night. An unknown drunk angry male entered my room at 4am. I was so scared I was shaking. I barricaded my door. Reception admitted (I have a recording) that it was their fault. They issued the wrong key. More than 3 weeks later I haven't had an official apology, refund, or response to my requestfor details of their key issuing and customer safety procedures. I have been lied to multiple times. Avoid this hotel at all costs.

Gemütliches Eckzimmer mit zwei großen Fenstern, einem großen und komfortablen Doppelbett, kleinem Schreibtisch und Wohlfühl-Beleuchtung. Modernes Bad mit ebenerdiger Dusche. Schade, dass die Dusche nur teilweise funktioniert hat. Die Rezeption hat aber versprochen, sich darum zu kümmern. Gutes Frühstück, aber kleiner Frühstücksraum. Perfekte Lage in der Altstadt, mit netten Lokalen in der Nähe und den politischen Institutionen in Laufentfernung. Ich komme gern wieder!

I booked into this hotel looking for somewhere reasonably priced to stay for a few days while in Brussels. I was due to arrive in the evening however my flight was late, plus the airline lost my bag, delaying me even further. While I was in the air (thus unable to read my email) I received a message at 9.30pm to say they were closing the reception at 10pm. I did not receive this message until I landed at 10.30pm. When I got to the hotel, they had locked the door and there was no way for me to gain access to my room – which I had pre-paid for. They left me locked out on the street, at midnight, in a city I barely know. I had to pay for a room in another hotel. The receptionist at the second hotel told me I was the fourth person in recent times who had been locked out by Beverly Hill Hotel. The hotel’s response to this is that they had informed me about the opening and closing times of reception in the booking e-mail but it was not clear to me that reception closing time means they are happy and comfortable to lock their guests out. The fact that they will lock you out if you can’t make it by reception close time was not well communicated. When I finally checked in next day, I was given a small, noisy room with a bed that sagged in the middle. There are very many other hotels in the same area, charging around the same room rate, that have 24 hours check in and are much nicer than Hotel Beverly Hills (I know as I had to stay in one that first night). There really is absolutely nothing to recommend Hotel Beverly Hills.

It was clean and simple. The stuff is very polite and hospitable. I would suggest renew the entrance system to the second hotel...because each time you enter the building you should call the reception and it was not really comfortable to bother the reception at night. Affordable and clean hotel near the centre.

A cosy little hotel with very polite and nice staff. If you expect luxury this hotel might not be for you, but if you're looking for a calm place to rest after a busy workday then this is a nice place to be. The breakfast is delicious, you will always find freshly baked croissants!

Very small room, even no place for clothes. 115 eur for it is more than too expensive. Breakfast was OK

A perfect place to spend your entire stay in Belgium since it’s in the middle of the city and very well-connected to everywhere.

A little bit basic in terms of the room and breakfast served, but excellent location as a stepping off point for exploring Brussels.

Decent room, quite soft bed, friendly staff. However I do not like the photocopying your ID and credit card together, to then “throw away” as long as you didn’t smoke in the room. That’s risky as well as old school in the digital age.

Experience wise, i didn't like it too much, but maybe i was expecting too much from 3 star hotel (well , the price was that of a 4 star as in any other European city). The rooms were very small and the breakfast didn't have much options. Make sure you reserve a parking space like advertised in their website before you book the room as there are only 3 parking space and be ready to handover you car keys when parked (They need to move you car if the car in front of you has to take off).

Very nice place to stay, quiet, clean and friendly staff. We were indeed requested for the credit card details, but they will only charge you if you do any damage in the room or smoke on the premises. Even though the room is recently refurbished, I think a better maintenance of it wouldn’t hurt at all (i.e. burnt lightbulbs, sockets that won’t work, etc). Anyways, all in all good value for the money and definitely will consider this as an option when visiting Brussels.

Not recommended; we asked for a cancellation and the host was aggressive and avid, not willing to refund even if fully booked.

Single rooms are extremely small, as are the bathrooms. Taking shower was a lesson of patience, since water temperature was oscillating from cold to hot. The showerhead was so low that only people less than 1.5 meters tall could use it comfortably. Very basic (fortunately tasty) breakfast.

Had an overall great experience at this hotel. The rooms are indeed super tiny, lack proper sound insulation and ventilation, and the mattresses are uncomfortable. But coming to the room just to sleep after spending a whole day out in Brussels it was okay. On the other hand, the personnel was very friendly, polite, and helpful, and the location of the hotel is extremely convenient - within walking distance from Brussels central station and also next to public transport stops.

Was suprised by size of room and bathroom. Excellent breakfast. Easy walk to The View. Friendly staff.

I was extremely impressed with the polite staff (gorgeous girl at the front desk and the kind lady working the lunch room), cleanliness (hotel was immaculate!), and condition of the building!

The reception was so nice and helpful. Sure, it's not 4 stars, but the rooms have so much character and nice bathrooms that I prefer it over some 4 star hotels. Breakfast had almost anything you'd need (even soy milk for morning müsli 💚)

Nice hotel comfortable bed and the breakfast was delightful with lots fresh food especially the crescents the lady was so nice making more of it because it was finished Close to the metro station, stores and much more liked it

Cheap and easy, zero frills. Don't expect the front desk guy to be friendly if you show up at night. Rooms are down the street in another building. The beds are VERY comfortable, bathroom tiny and cramped. People were very loud in the street all hours of the night. Next time I'll just AirBNB.

Basic hotel, but did the job while I was staying in Brussels. Simple room (old school lock and key) with very few electrical outlets -- glad that I brought my own runner socket; simple breakfast. Staff at the desk were helpful. I was surprised by the at-checkout hotel tax.

Old and unclean room. How we end us at this hotel? Hotel The Neufchatel called me to advise our room is unavailable only 3 days prior our check-in date in the end of JULY 2023, for a reservation made in end of APRIL 2023. We were very cooperative to accept being transferred to this hotel, Hôtel Beverly Hills (Rue du Prince Royal 71, 1050 Bruxelles, Belgique). We then had an issue at this hotel, where our room door lock was broken, but our wish of being switched to another room was denied as we were told every guest was assigned to a specific room in the hotel and it can’t be changed. What an odd excuse! However, the receptionist can transfer us to another building around the corner… Will avoid this hotel in the future.

Nettes, einfaches Hotel. Das Bett ist bequem, das Badezimmer relativ klein. Für einen Städtetrip vollkommen ausreichend. Im Zimmer befindet sich ein Wasserkocher und ein kleiner Kühlschrank. Das Zentrum und die wichtigsten Sehenswürdigkeiten sind fußläufig gut zu erreichen. Ansonsten befindet sich in direkter Nähe auch die Metro. Das Personal ist sehr freundlich. Insgesamt ein gutes Preis-Leistungs-Verhältnis.

Place is quiet ok. Best part is the location, service can be improved. Facilities are also ok with respect to the price

The room has a bad bad smell on the bathroom and it wasnt clean, the stuff was very friendly when I refer that to them but doesn't change. And expensive for what provide .

we had book the room because the series with the same name. at the beginning, very good surprise, tip top! the room was pretty and well "cleaned" (nettoyée?) , but we didnt find the bed?? bad sleep

Perfect location, helpful staff and comfortable rooms. And it's for a decent price. Highly recommended

Efficient, functional and all went well. Location is safe and convenient. That said, it’s a simple hotel. Don’t expect luxury.

Nice budget hotel in a quiet and welcoming neighbourhood. 10+ mins on foot from gare central.

I recently had the pleasure of staying at Bevery Hill Hotel, and I must say, it was a really good decision. Friendly and helpful staff. We had a comfortable and nice room with all facilities. Perfect location. Highly recommended

welcoming and warm staff. Rooms are clean and cosy and its not far from the shopping stores

Great hotel all round we stayed in the annex building apprx 50m away. Staff were friendly and helpful. Room was clean and bed very comfortable. Location is good - about 5 minutes walk to the tram, 10 minutes to the metro and possibly 20 minutes to Brussels Centrale station.

small basic room, friendly staff

Very nice stay, super friendly staff 👍

Amazing hotel in good location and excellent staff

Very nice, little, cozy hotel! Very friendly and helpful staff, especially Denise. She was so friendly, helpful high class professional.

My usual stay in Brussels, mainly because of close vincinity to EDA, rooms renovated, good value for money and no complaints!