1/5 CaribbeanCutie 6 months ago on Google
Le
Châtelain,
NEVER,EVER
BOOK
THIS
HOTEL!
I
had
the
worst
experience
of
my
life!This
hotel
is
supposed
to
be
a
5
star
hotel
but
I
promise
you,it’s
less
than
a
3star!
Don’t
let
the
outside
fool
u!
I
have
no
idea
how
they
get
their
stars
BC
the
hotel
is
literally
filthy!
I
had
to
change
rooms
2x.
First
the
hallway
on
the
fifth
floor
had
huge
chlorine-like
stains.
My
original
room
was
so
dirthy,
the
carpet
had
brown
nasty
stains
all
over.
After
I
demanded
the
manager
2
come
up
2
see
this
4
himself,
he
humbly
apologized
&
upgraded
me
2
a
twin
room,
which
had
the
same
nasty
stains
&
even
the
light
green
couch
u
see
in
the
pictures
had
big
brown
stains!
I
refused
this
room
as
well
and
finally
he
put
us
in
another
room
which
was
less
stained,
however
the
carpet
was
still
dirty!
I
settled
4
that
&
to
compensate
us
they
offered
free
breakfast
4
the
2
days
which
was
not
included
the
€400
for
2
nights.
There
was
not
even
an
outlet
2
charge
ur
phone
on
the
nightstand.They
had2
bring
me
an
extension
cord!
And
this
is
a
5
star
hotel!
😱
A
whole
panel
in
the
hallway
of
the
7th
floor
was
loose
and
was
hanging
down.
It
was
terrible!
BUT
this
next
situation
will
blow
ur
mind!
So
we
checked
out
after
two
days
and
we’re
waiting
for
our
ride
to
pick
us
up.
We
sat
in
a
couch
area
which
is
a
part
of
the
bar
&
of
course
u
have
to
order
drinks
when
u
sit
there.
We
sat
down
but
the
table
was
wet
from
the
previous
ppl
who
ordered
drinks.
There
was
a
bartender
working,
his
name
Salvadore.
He
passed
us
at
least
5
times
not
even
asking
us
what
we
wanted
to
order.
At
some
point
my
husband
asked
him
if
he
could
wipe
the
table
bc
we
were
ready
to
order
drinks
but
also
I
couldn’t
even
put
my
purse
down.
Immediately
he
looked
agitated
and
said
that
he
was
busy
&
we
had
to
wait.
He
was
very
rude.
Thirty
minutes
past
and
he
never
came
back
2
our
table
2
wipe
off
the
water.
So
we
asked
again
and
he
starting
yelling,
saying
that
he’s
not
gonna
wipe
shit
and
if
we
sit
there
we
have
2
order
drinks!
My
husband
told
him
2
check
his
way
of
speaking
and
also
reminded
him
that
he
never
came
2
ask
us
what
we
wanted
2
order.
Ar
this
point
I
was
schocked
and
appalled
by
his
reaction!
Never
in
my
life,
while
traveling
had
I
experienced
some1
this
rude!
He
went
on
a
rant
saying
that
he’s
not
gonna
wipe
the
table
for
“us”
people
&
Immediately
I
got
racistic
vibes,
bc
we
had
not
did
a
thing
to
this
man!
We
waited
patiently
for
him
2
come
back
when
he
told
us
to
wait,
even
though
that
struck
a
nerve
with
me.
Anyway,
he
went
on
ranting
and
I
told
him
look
if
this
is
ur
bar
whether
or
not
we
order
you
should
still
clean
your
bar
area.He
then
had
the
nerve
2
call
me
a
“b*tch”?
Wow😱?
But
now
all
hell
broke
looss
BC
my
husband
wasn’t
having
that,so
he
walked
up
2
him
and
pushed
him
&
told
him
not
2
speak
to
his
wife
like
that,
and
I’m
not
gonna
lie
when
he
called
me
a
b*tch,
I
responded
with
“
your
mother
is
a
B”
!
That
set
him
off
even
more
and
he
picked
up
a
plate
and
tempted
to
throw
it
at
me,
my
husband
at
this
point
pushed
him
back
again
thats
when
he
ran
out
of
the
bar
2
the
front
desk
still
ranting
and
being
super
aggressive!
At
his
point
I
was
shaking.
Did
he
just
threatened
to
throw
a
glass
plate
at
a
woman?
Really?
In
a
five
start
hotel?
After
a
minute
or
so
he
ran
back,
2
of
his
colleagues
followed
him
back
2
the
bar
&
he
then
picked
up
the
plate
again
ánd
a
glass
cup
&
right
in
front
of
his
colleagues
he
threw
the
plate
&
the
cup
on
the
bar
floor
&
glass
was
shattered
everywhere!
At
this
point
I
am
shaking.I
couldn’t
believe
what
I
just
noticed!
I
was
in
utter
SHOCK!
This
didn’t
just
happened!
Especially
bc
I
work
4
the
biggest
Dutch
Royal
airline
myself
where
customer
service
is
everything!
His
colleagues
then
moved
him
away.They
try
2
make
excuses
4
him,saying
that
he
was
working
all
day
(
this
happened
at
4pm)
&
he
must
have
been
tired.No
excuse
in
the
world
could
make
u
treat
a
guest
like
this,
period!
But
in
a
5
star
hotel?I
ended
up
calling
the
cops!
Bc
this
was
unacceptable!!
They
kept
apologizing
but
I
haven’t
heard
from
any1
after
I
left.