This hospital is a joke. Especially the emergency room. I arrived at 6pm. After 1h I was took by the first "doctor". I told him that I took a surgery here on Wednesday. During the consultation, he asked me 5 times when. He didn't seem to be aware about my medical file. (In my innocence, I chose to come here hoping they would know the protocol applied for my surgery. Now I think it was more stupidity than innocence. They don't know anything.) After, I was invited out to wait. Maybe for a real doctor. With big pains and impossible to find a position in the wheel chair, finally I entered in the real emergency room at 22.30. Another doctor came, with her hands in the pockets, and listened to my issue. She looked a little bit afraid to come closer, like I would be contagious. She decided to do some blood tests. They were supposed to be ready in 1.5h. After more than 2 hours, I am still waiting, without receiving at list a pain killer. At least I am writing a review. As long as I am still able.... From the pictures you can see another advantage of being patient here. It is very dirty. After another hour after the expected 1.5h, I went to the hall and I asked the doctor about the results. It seems that they thought I left already: )))l. After I expressed my upset, they gave me a pain killer and told me to take appointment to the surger.

(Translated by Google) Consultations that last five minutes are unheard of (it's not a formula, they literally last five minutes). Little or no regard for the patients, they are not listening, and it is not pleasant to be in consultation at home since we do not feel taken seriously. Already, they make you wait an hour (or more), take you late and not even apologize. Then, they are unable to lead a real discussion and provide real answers. I don't even think we can speak of real doctors frankly, as their knowledge seems superficial. We have the feeling that the reason for our consultation does not interest them, and that they want to ship as quickly as possible. They hardly look at you and pay attention to what you say. They don't hesitate to interrupt you too disrespectfully and repeatedly. For a medical consultation, it is the last straw. In six consultations, I only had one piece of information, and it was given to me very briefly. If you consult for a sensitive problem or that is close to your heart, do not go to this hospital. On top of that, meetings are expensive. In short, incompetent people and no professionalism. And I would point out that the doctors at this hospital all seem depressed. Only positive point: the administrative speed, and the kindness of the secretaries. Otherwise, it is zero overall. (Original) Des consultations qui durent cinq minutes, c'est du jamais vu (c’est pas une formule elles durent littéralement cinq minutes). Peu voire pas d'égard pour les patients, ils sont pas à l'écoute, et c'est pas agréable d'être en consultation chez eux puisqu'on ne se sent pas pris au sérieux. Déjà, ils te font attendre une heure (voire plus), te prennent en retard et s'excusent même pas. Ensuite, ils sont incapables de mener une vraie discussion et d'apporter des vraies réponses. Je pense même pas qu'on puisse parler de vrais médecins franchement, tant leurs connaissances ont l'air superficielles. On a le sentiment que la raison de notre consultation ne les intéresse pas, et qu'ils veulent expédier au plus vite. C’est à peine si ils te regardent et prêtent attention à ce que tu dis. Ils hésitent pas à t’interrompre aussi de manière irrespectueuse et répétée. Pour une consultation médicale, c’est quand même le comble. En six consultations, je n'ai eu qu'une seule information, et elle m'a été donnée de manière très sommaire. Si vous consultez pour un problème sensible ou qui vous tient à coeur, n'allez surtout pas dans cet hôpital. En plus de ça, les rendez-vous sont chers. En bref, des gens incompétents et pas de professionnalisme. Et je précise que les médecins de cet hôpital ont tous l'air déprimés. Seul point positif : la rapidité administrative, et la gentillesse des secrétaires. Sinon, c'est nul globalement.

It is just overwhelming to explain in details all the terrible experience of giving birth and neonatal intensive care here.! Unprofessionals ,high level of insensitivity, poor and very very risky hygiene you don’t see even in a dirty cheap place…Rarely a friendly face from the staff (including doctors, nurses )and a list of negligences goes on and on… I had to trust the reviews here at first, people have a reason they write and are so unhappy. This place is full of incompetence and disumanità. The big beautiful building and the fancy entrance is just to fool you.

(Translated by Google) Sorry not yet hospitalized but already a lot of problem the surgeon refuses to give the information to the estimation service despite my insistence the latter himself estimates that for insurance there will be no problem for the payment of the bill he imposes a private room and an anesthesiologist and you have to comply with the days and hours that the anesthesiologist is present for the pre-op consultation except considering the prices requested and I believe that flexibility and availability are essential after the intervention. will see more. Here is the day of the hospitalization in the evening the surgeon came to tell me that the intervention was canceled and the reason was (You are a procedural lawyer you asked for your quote) and moreover the anesthesiologist refused to move for make his consultation and no other anesthetists wanted to make the consultation and the nursing staff openly said yes this is common with the anesthesiologist we put the patient to sleep having seen it all that is most dangerous especially never accept this kind of situation. Do not be afraid to ask for your quote and especially required a copy of your invoice and check you will be surprised at the overcharging and what is billed is not always covered by hospital insurance. This day I received an email from the billing department informing me that I owed nothing to the chirec on the billing level that the insurance had paid for everything but this is false because there has been billing for medical products which have not been consumed since the intervention was canceled on the day of admission and moreover the products are not covered by insurance and therefore I should not receive a copy of the invoice except that legally the hospital is required to issue copy of the invoice to the patient. What the other workers reveal is the truth and joins the fact that the Chirec is not transparent with the patients. I asked for a copy of the pharmacy sheet since I am told that everything was canceled as no intervention and even this is refused because being said that the hospitalization insurance has been reimbursed and above all not entitled to the copy of the rectified invoice to be able to verify this has been reimbursed. (Original) Désolée pas encore hospitalisée mais déjà beaucoup de problème le chirurgien refuse de donner les renseignements au service estimation malgré mon insistance celui-ci estime lui même que pour l'assurance il n'y aura pas de problème pour le payement de la facture il impose une chambre particulière et un anesthésiste et il faut se plier au jours et heures que l'anesthesiste est présent pour la consultation pre-op hors vus les prix demandé et j'estime que la flexibilité et disponibilité sont de mise après l'intervention il ne me verrons plus. Voilà le jour de l'hospitalisation en soirée le chirurgien est passé pour m'annoncer que l'intervention était annulée et le motif à été (Vous êtes une procédurière vous avez demandé votre devis ) et de plus l'anesthésiste refusait de se déplacer pour faire sa consultation et aucun autres anesthésistes n'a voulus faire la consultation et le personnel soignant le dit ouvertement oui cela est courant avec l'anesthésiste on endor le patient s'en l'avoir vu tout ce qu'il y a de plus dangereux surtout n'acceptez jamais ce genre de situation. N'ayez pas peur de demandé votre devis et surtout exigé copie de votre facture et vérifier vous serez surpris de la surfacturation et de plus ce qui est facturé n'est pas toujours couvert par l'assurance hospitalisation. Ce jour j'ai reçus un mail du service facturation me signalant que je ne devais rien au chirec au niveau facturation que l'assurance avait tout payé mais cela est faux car il y a eu facturation de produits médicaux qui n'ont pas été consommé puisque l'intervention à été annulée le jour de l'admission et de plus les produits ne sont pas couvert par l'assurance et que de ce fait je ne devais pas recevoir copie de la facture hors que légalement l'hôpital est tenu de délivrer copie de la facture au patient.Ce que les autres intervenants dévoilent est la vérité et rejoint le fait que le Chirec n'est pas transparent avec les patients. J'ai demandé copie de la feuille de pharmacie puisque l'on me dit que tout a été annulé comme pas d'intervention et même cela est refusé car soit disant que l assurance hospitalisation à été remboursée et surtout pas droit à la copie facture rectifiée pour pouvoir vérifie ci-cela à bien été remboursé.

Ask how much it will costs to fix your kids teeth’s ✅ amazing 😀

very good conditions, there architecture and the way the hospital is organised takes you to believe that here are very good services that are offered to all the patients. there are some issues on the welcome area as they do the reservation for surgery early in the morning and when you go there they will say you are not on the list. a few things to improve but the overall image is good.

I can not give any stars to this hospital. Doctor JOSIANE FOTSO MAKUNYE I paid 160 euros. This woman teared my mouth, after the anesthesia I had an hematoma, but all of this is not a terror. She inserted a screw into my bone that was not the correct size and it feel out. I have lost 160 euros and nobody can explain how I can return my money back. She is not a doctor she is a monster and thief.

This hospital is nothing but else but a bank. The doctors I met are either bored or do not want to examine further. Bad experience. If you take an appointment, you will surely wait over half and hour. The doctor did not even examine me. He saw my medical reports, we had a conversation and after half an hour I had to pay 180E and leave. Another doctor - head of a department, told me "what do you want from us"? These are doctors that I suppose have taken an oath to help people. Never even go there. May be for a coffee as they have a nice area in the building for coffee.

This hospital is unbelievable. At first I did not want to write anything but I think it’s better to let other people understand how bad the service as well as system works in this hospital. My partner has a jaw operation in order to have Invisalign. First the price was given 11 thousands euro. After he discussed with his insurance they changed to 8 thousands and 6 thousands euro because the insurance told him that the hospital tried to rip him off. So the hospital blamed the surgeon and vice versa for the mistake. <Incredible with 5 thousands euro difference>. The operation went fine - thank god. I know nurses are amazing but this I must mention. The IV drip was leaking over the bed. He told one of the nurses about that and she said she will come back but she never went back so the bed was fully wet without saying sorry. The next morning he was asked if he wants bread or coffee while he is supposed to have soup or smoothies. <they don’t really know what kind of operation he did have> I would never imagine with the fee of this operation will not include every time he comes back to check up. 3 first times he came back to check up his mouth he had to pay 75 euro for that. <what an opportunist> For this operation he needed a 2nd one after a year. However, it was very difficult to communicate with the surgeon. It took a very long time and it was passed the date he supposed to have his operation. For this surgery the hospital asked another ~ 6 thousands euro after keeping reducing. So my partner decided to change to UZ hospital which was only 5 thousands needed to pay and service in UZ can’t be better. <There was nothing that my partner could complain about UZ hospital> I would not recommend to have a service here in Delta Chirec. This is a joke and I would love to share this experience to anyone before ending up the same thing as my partner. Maybe before you give your health as well as your life to this hospital.

I took my 1yo baby to the hospital on Monday and on Tuesday. 40 degrees of fever, difficulty to breath. Both occasions the doctor sent us home after 5 minutes consultation. Even on Tuesday I asked for the screening for pulmonary infection, the doctor refused and got mad that I came back just one day after the first appointment. On Thursday I returned and the emergency doctor asked why I waited so long to look for a hospital and told me that my baby condition was critical. 10 days of hospitalization, no powder milk (charged) and more 3 months of treatment because of a doctor lazy unresposable. Being the most expensive hospitalization in Brussels it seems that want to be sure you

In the parking: €100 if you loose your ticket. That is a bit steep! And scary, I checked every 10 minutes whether the ticket was still in my wallet. Just kidding. Another reason to hate hospitals. And I am not kidding about that.

(Translated by Google) Never seen such mismanagement at the administrative level ... my insurance contacted the hospital for the third-party payment system, but the hospital had no knowledge of it. I enter the code, but 2 months later I still receive the invoice, then 4 months later again, then 6 months, and 9 months later, and now 1 year later ... And each time I have to call the billing department because they don't respond to emails! (Original) Jamais vu une aussi mauvaise gestion au niveau administratif... mon assurance a pris contact avec l'hôpital pour le système tiers payant, mais l'hôpital n'en avait aucune connaissance. Je renseigne le code, mais 2 mois plus tard je reçois quand meme la facture, puis 4 mois plus tard de nouveau, puis 6 mois, et 9 mois plus tard, et maintenant 1 an plus tard... Et à chaque fois je dois appeler le service facturation, car ils ne répondent pas aux e-mails!

A few times was good. But the last time: i had an appointment, they sent me to the waiting room, after waiting for 1 hour they tell me the doctor is not here. The day before they called, once, but I didn't pick up. Was it hard to send sms? Was it hard to not waste 1h of my time waiting?

Worst experience ever!! You wait for 4 to 5 hours with a broken hand!! Staff are so mean, no one is helpful in the whole emergency area. If you ask about the doctor they will get even more mean to you! I guess you are not allowed to be in pain and ask questions... What a bad way to treat sick people! Big hospital with no doctors to help in th ER! What a shame

(Translated by Google) Hospital to flee. Passing through Belgium and for a vital emergency, incompetent, unpleasant service clearly endangering the lives of patients. Seriously, never go there. As much, former Edith Cavell, highly respectable, here we are in what is most aberrant in terms of care. A complaint will be made in a class action. A priori, if we enter an emergency service, it is to find a quick solution not to run away elsewhere because our life depends on it. I think their ability remains that of making fries or assisting you brilliantly; if you want to kill yourself, this time will be good for sure. A shame in the world of medicine. (Original) Hôpital à fuir. De passage en Belgique et pour une urgence vitale, service incompétent, désagréable mettant clairement en danger la vie des patients. Sérieusement, n'y allez jamais. Autant, ancien Edith Cavell, hautement respectable, ici, on est dans ce qui se fait de'plus aberrant en terme de soins. Une plainte va être constituée en recours collectif. A priori, si on rentre dans un service d'urgence, c'est pour trouver une solution rapide pas pour partir en courant ailleurs car notre vie en dépend. Je pense que leur capacité reste celle de faire des frites ou de vous assister brillamment.si vous souhaitez vous suicider, cette fois sera la bonne à coup sûr. Une honte du monde de'la médecine.

(Translated by Google) Operation on 02/28/2020: hysterectomy well gone. Nursing service lacks empathy. Lack of decision making (all beginners) not seen team leader .. Meal 000 (filthy) .. No wheelchair available for departure the next day. PRICES SURFEITS !!! Anyway ... better not to need them !!! (Original) Opération le 28/02/2020: hystérectomie bien passée. Service infirmier manque d'empathie. Manque de prise de décision ( toutes des débutantes) pas vu de chef d'équipe.. Repas 000 (immondes).. Pas de mise à disposition de chaise roulante pour le départ le lendemain.. Prix SURFAITS !!! Bref..mieux vaut ne pas avoir besoin d'eux !!!

I gave a birth in this hospital in June. When I received my invoice to pay, they charged 300% for the presence of my gynecologist. However, my gynecologist asked only 100% and we had signed with the hospital before for the charge of 100%. Until now, they haven't given me a right facture and continue to send me the facture with 300% charge. I wonder it's an hospital or a robber?

I don't recommend this hospital for common consultation. Not only they're too expensive but also the service is poor. The doctors are always late and in a hurry because they schedule more people than they should. Some of them can't even fill out an attestation correctly and you have the headache to come back to the hospital just for requesting a document again. Very annoying.

BE VERY CAREFUL WITH THIS HOSPITAL!! My wife went for a 1-day operation. Just before the operation the admin personnel made her sign a long document without giving time to review, and suggested her to opt for an individual room for a total cost of no more than 169 EUR (orally confirmed). Afterward, they passed a bill of 1000+ EUR extra, not reimbursable by the assurance, on the claim that when in an individual room, they can raise charges by 300%. At home, when we read the full document, this was indeed mentioned but among tons of other information impossible to process on the spot, and in contradiction to what we were told. We are very disappointed and totally disrecommend this hospital, or in case of need, be extremely careful with what you sign.

Several bad experiences. At the maternity, after a night of labour in the natural room, the midwife put pressure on me saying irritated that she thought I wouldn't want the epidural at all (although it was in my birth plan), and I would have to change rooms if I wanted the epidural, and that if I waited I would not have it.. this compelled me to take it too soon and then it was a nightmare from that moment onwards, they changed rooms into a small awful room with lights and sounds, leaving me lying there for hours saying I shouldn't move. They lied saying I could control the dosage, even though just after doing it they said I couldn't, then they injected oxytocin without explaining why, they put me in the worst gynecological position and didn't respect any of my birth plan. Then at maternity they kept giving us contradictory advice and didn't help properly with breastfeeding. And today We had an operation for our 1,5 month son's little finger, and they made us wait 3 hours before and after the operation, 50 minutes in the "wake room" where I couldn't feed him, even though he was hungry and distressed. So stressful. And now we received an astronomic bill for an “individual room” that we didn’t ask for and didn’t even use!!!! It's scandalous, the last time we ever set foot here!!!

(Translated by Google) The billing service is deplorable. We recently had 3 operations at Chirec within our family. If the doctors' services are impeccable, the billing service is deplorable. Unjustified supplements, services or names of unknown speakers for which we have asked for explanations or justifications, but to no avail. Never answer our questions: we are referred to a phone number to which we NEVER answer… After spending long minutes listening to an answering machine, typing the codes to reach the desired service, and having started this process dozens of times, I am always at the starting point, ie without result. All these attempts ultimately represent hours of waiting, hours lost, a lot of nervousness, exhaustion and annoyance. By email, it is just as ineffective: responses sent with ready-made sentences, systematically reproduced to all, without even bothering to read the questions. Once you've paid, you don't count anymore. We don't care about you. Instead of neglecting paying customers, they'd better consider them. It’s really shameful. (Original) Le service facturation est déplorable. Nous avons eu récemment 3 opérations au Chirec au sein de notre famille. Si les prestations des médecins sont impeccables, le service facturation est déplorable. Des suppléments non justifiés, des prestations ou des noms d’intervenant inconnus pour lesquels nous avons demandé des explications ou des justifications, mais en vain. Jamais de réponse à nos questions: on nous renvoie vers un N° de tél auquel on ne répond JAMAIS … Après avoir passé de longues minutes à écouter un répondeur, tapé les codes pour atteindre le service souhaité, et avoir recommencé ce processus des dizaines de fois, je suis toujours au point de départ, cad sans résultat. Toutes ces tentatives représentent au final des heures d’attentes, des heures perdues, beaucoup d’énervement, d’épuisement et d'agacement. Par mail, c'est tout aussi inefficace: des réponses envoyées avec des phrases toutes faites, reproduites systématiquement à tous, sans même prendre la peine de lire les questions. Une fois que l’on a payé, on ne compte plus. On se fiche de vous. Au lieu de négliger les clients qui paient, ils feraient mieux de bien les considérer. C’est vraiment honteux.

(Translated by Google) Don’t go there. They are hyperdesagreable as much with the patients as the treating physicians whom they take for less than nothing. Go your way, your wallet will get better too. (Original) N allez pas là bas. Ils sont hyperdesagreables autant avec les patients que les medecins traitants qu ils prennent pour des moins que rien. Passez votre chemin, votre portefeuille s en portera mieux aussi.

I was told to come right on time for Covid but I had to wait one hour. I chose a Doctor who could speak my language, but she barely talked to me, while continuously talking in Dutch about me to her assistant. She/They didn't listen to my problem, they didn't tell me the cause, they didn't fix it. She was rude and cocky. Never found a doctor like that before. I hope to find someone better in another hospital.

The most beautiful stay in Maternity ward. Giving birth to my daughter was such a pleasant experience, which i didn’t expect at all! Very nice people work there and I just want to say thank you all ❤️ Clean rooms, amazing food, attentive helpful staff, great delivery room, I’ve couldn’t of asked for better. One more thing to add to those who complain about prices. This is a private hospital, if you don’t have a good insurance just don't go there, many other options nearby. We haven’t had troubles on this matter since we’ve asked everything before hospitalisation. Ask your insurance and ask hospital directly, no issues in that case.

I should have paid attention to this low rate. Doctors here are totally unprofessional. I was left without medical treatment, only referrals to see more other doctors instead of making internal transfers... I was so in bad shape that did not insist. When I left that room I read the notes he wrote about me and it seems he got totally wrong the length of my disability due to pain. No track of the issues that he himself found, no notes of the first visit... I think that rent their rooms to any person that thinks is a doctor. Receptionists... wow! equally unprofessionals... Especially if you do not speak English. THEY ONLY SPEAK FRENCH but from their english section it seems their services are provided also in english... but not. Even doctors do not speak english. Terrible expensive experience. Because, yes, you paid to be mistreated.

Run away. Our worst experience ever. My son was born there. No respect or empathy for the parents or babies who are treated like a piece of meat. Partying, screaming and shouting by the nurses in the neonatal ward between 11pm and 3am. A money pit.

Terrible. Avoid this hospital even if it looks fancy inside. The medecine there is bad and is going to be worse and worse. Le chirec n'est plus ce qui l'était, plus du tout.

Brand new and beautiful looking infrastructure, but nursery care is very average, with a constant turnover implying you have to understand yourself and repeat to each nurse what is in your medical file - as they will not bother reading it before entering your room, even if you have just been operated and under morphine treatment. Also, there was an invasion of acari in my bed (individual room worthy 900 euro per night...), which led to the need to have blankets changed in the middle of the night (they had not been changed in the previous day and a half occupied by me, and I doubt they were really clean before I occupied the room). Grossly overpriced for what you get.

(Translated by Google) Never go to this hospital butcher! Hello, I'm sorry to write to you, but I think it is essential to tell you about my mishap in your establishment at DELTA in the pediatrics service. Unfortunately, following a fractured femur, my son Raheel Ur Rehman was admitted to your hospital from 03/06/2020 to 15/03/2020. Following the various remarks and feeling of guilt created by the nurses I had to stop all my business I was "forced" to stay 24/24 with my child. For this, when I was not present I left someone in my place for 95% of the time. I wonder, if the role of nurses is it not to provide psychological help not to stress patients and parents in difficult times and especially to represent the image, the hospital or group for which they work? I was assigned orders and mockery as if I were in a prison example: my son does not drink apple juice and after plastering, and following his request, I asked if I can give him a drink and I am told "yes, and the nurse hands me apple juice , I ask him if he doesn't like it Can I give him strawberry juice? She says "no! Apple juice!" I will try to make him drink (while hearing the nurse laughing at his exploit with his colleagues) but following my son's refusal, I redirect myself to the nurse to tell him who answers me "then ok give him the juice strawberry "!? My son has a huge pain threshold, when I brought him back to the hospital with his swollen leg we didn't know it was a broken bone. Because he was not crying or showing enormous pain, I was thinking of an infection. The doctor / nurse in emergency can confirm it !!! But the 2 elements did not stop giving this feeling of guilt and doubt by telling me throughout the stay that "this is not normal" "do your investigation" "we send the social services" I had to consult myself with my Council, ONE, social services because I was afraid and I was already in shock and disoriented and was starting to feel guilty! Fortunately, the people outside the hospital with whom I spoke showed a lot of professionalism and my guide and appease as well as some nurses, students, cleaning lady who are sugars. There are 2 nurses who were very unpleasant at times, that's what I felt. I would also like to draw your attention to 2 other points of neglect! Throughout the stay, and as I already have bases and a little experience in the medical sector (I also work for the CHIREC group at the St Anne St Remi hospital and clearly observing that the tights on the legs are tearing off the skin of my child, I point out several times that they must be changed but the nurses did not want because according to her in a very way will have to remove them In 3 days I am then answered. The next day the bad happened the tights we let go by creating big bells the size of pieces of 2 euros on the little legs of my 3 year old son! This is intolerable !!! My 3 year old son came home for a fracture and will come out to finish with other injuries! This is very painful! I also find claws on his leg that "we don't know where it comes from" it was during a time when my son should be monitored by the nurses! Last day, they wake me up to send me in scintigraphy I am sent in Scinté and there Woe is all the RADIOACTiF product injected springs on the shirt body and sheets of my child !!! The nurses did not check if the catheter was not blocked or infected under the bandage !!!!!!!! How come there is no one available on a Monday morning In the DELTA hospital for patient relations, complaints and mediations! Or even the doctor in charge Dr Cuvelier? (Original) Ne jamais aller Dans Cette boucherie hopital! Bonjour, Je suis navré de vous écrire, mais je pense qu'il est indispensable de vous faire pars de ma mésaventure dans votre établissement à DELTA au service pediatrie. Malheureusement, suite à une fracture du fémur, mon fils Raheel Ur Rehman à été admis à votre hopital du 03/06/2020 au 15/03/2020. Suite aux divers remarques et sensation de culpabilité créér par les infirmières j'ai du arrêter toute mes affaires ai été " obligé " de rester 24/24 avec mon enfant. Pour ce, lorsque je n'étais pas présent je laissais quelqu'un à ma place pour 95% du temps.  Je me demande, si le rôle des infirmières n'est il pas d'apporter l'aide psychologique pour ne pas stresser patients et parents dans des moments difficile et de surtout représenter l'image, l'hopital ou groupe pour lequel elles travaillent? Je me suis vu assigner des ordres et moqueries comme si j'étais dans une prison   exemple: mon fils ne bois pas de jus de pomme et après le platre, et suite a sa demande, j'ai demandé si je peux lui donner a boire et on me dis " oui, et l'infirmière me tends un jus de pomme, je lui demande s'il aime pas cela je peux lui donner du jus de fraise? Elle me dis "non ! jus de pomme!" Je vais essayer de le faire boire ( tout en entendant l'infirmière rigoler de son exploit avec ses collegues) mais suite au refus de mon fils, je me redirige vers l'infirmiere pour lui signaler qui me répond "alors ok donner lui le jus de fraise" !? Mon fils a un seuil de douleur énorme, lorsque je l'ai ramener a l'hopital avec sa Jambe gonflée nous ne savions pas que C'est une fracture. Car il ne pleurais pas et ne montrais pas de douleur énorme, je pensais a une infection. Le médecin/ infirmier en urgence peuvent le confirmer!!! Mais les 2 élément n'ont pas cessé de remettre cette sensation culpabilité et de doute en me disant tout au long du séjour que "cela est pas normal" " faite votre enquete" "nous envoyons les services social" J'ai du me concerter moi meme avec mon Conseil, l'ONE, les services sociaux car j'avais peur et j'étais déja sous le shock et désorienté et commencait à moi même me sentir coupable! Heureusement, que les personnes exterieure de l'hopital avec lesquelles je me suis entretenu ont montre beaucoup de professionalisme et mon guidé et appaiser ainsi que que quelques infirmières,  étudiantes, femme de ménage qui sont des sucres. Il y a 2 infirmière qui ont par moment été très désagreable, c'est ce que j'ai ressenti. Je voudrais aussi attirer votre attention sur 2 autres point de négligence! Tout au long du séjour, et comme j'ai déja des bases et un peu d'experience dans le secteur medical (j'ai aussi travailler pour le groupe CHIREC à l'hopital St Anne St Remi et en constatant clairement que les collant sur les jambes sont entrain d'arracher la peau de mon enfant, je le signale plusieurs fois qu'il faut les changer mais les infirmières n'ont pas envies car selon elle de tt façon faudra les enlever Dans 3 jours me répond t on alors. Le jour suivant le mal est arrivé les collant on lacher en créant des grosses cloches de la taille de pieces de 2euros sur les petite jambes de mon fils de 3 ans! Ceci est intolérable!!! Mon fils a 3 ans est rentrer pour une fracture et ressortiras pour finir avec d'autres blessures! Cela est très douloureux!  Je trouve aussi des griffes sur sa jambe que " nous ne savons pas a d'ou ca vient " c'étais pendant u moment ou mon fils devrais être surveiller par les infirmières! Dernier jour, on me réveille a l'arrache pour m'envoyer en scintigraphie on m'envoie en Scinté et là Malheur tt le produit RADIOACTiF injecté ressorts sur la chemise corps et draps de mon enfant!!! Les infirmères n'ont pas vérifier si le catheter n'étais pas obstrué ou infecté sous le bandage!!!!!!!!  Comment se fait il qu'il n'y pas de personne disponible un lundi matin Dans l'hopital DELTA pour relations patients ,plaintes et médiations! Ni même de le medecin responsable Dr Cuvelier?

Great, modern place.. Not really a hospital, but a 5-star hotel which has doctors inside... Doctors are GREAT - but If you have to be admitted - "hospital" insists that it has no responsibility for the doctors decisions (you have to sign it)... Also, you cant view any of your medical files (so they link you to their services only, quite opposite to modern hospitals which are part of Nexuzhealth)... Parking is more expensive than Brussels Shopping malls :) On the positive side - clean Emergency.

(Translated by Google) On the 4th floor, corridor C, the nurses and the physiotherapist are very friendly and competent. They deserve 5 stars .... BUT ... the cleaning service is below all levels ... is unheard of! When they come into the room, in less than 15 seconds everything is done ... have they ever been told that there are bathrooms? That a garbage can empties, that papers are collected? ... it is lamentable in such a beautiful hospital! (Original) Au 4em étage,couloir C, les infirmièr(e)s et la kiné sont très sympas et compétents. Ils méritent 5 étoiles....MAIS...le service nettoyage est en dessous de tout niveau.c est du jamais vu! Quand ils passent dans la chambre,en moins de 15 secondes tout est fait...leur a-t- on déjà signalé qu il y a des salle de bains ? Qu une poubelle se vide, que des papiers se ramassent? ...c est lamentable dans un si bel hôpital!

I booked an appointment on 12-1-2022 as advised by my doctor for echography in this hospital. When I arrived at the hospital they told me I didn’t have an appointment for that day and that someone entered the system and cancelled it two days before without informing me. As a result of this I went all the way there, risked being infected with COVID-19 , payed for taxi for nothing. I will submit an official complaint for an investigation of the matter as it is unacceptable. I definitely want a refund of the expenses to reach the hospital.

Staff and organization is very poor. Many patients wait for hours, service and care is really questionable. At least a dozen of people were tired of waiting for hours. When you need to go for surgery, you're anxious and stressed etc. Staff couldn't care less. Many patients were complaining today at the service were I was (eye surgery). A lady was in bad condition and waited for hours, she needed to go to urgency completely dehydrated. Hospital is very modern, but last time I step into this place.

Worst secretary I hace ever seen. Even pointing with fingers towards a patient and talking with an attitude.blaming patient and even somehow therating that she cannot take the behaviour where you try to see if you take an appointment. Please do not put people in these places where you need more humanity.

I have been in Chirec several times. the doctors and service is good. but the team in charge of the invoice is the worse. - very few doctors/nurses speak dutch/english... - I received an invoice of 2 years ago...no clue even what is about :D - i received an invoice of something which was not right. I have sent several emails/phone calls and nobody has answered me...2 years later I am still waiting, but be careful if the bill is not paid on time. To conclude good doctors but very very bad client service...

Pray that you never have to deal with their finance department because they are impossible to reach out. They never pick up the phone and they don't answer any emails. I wrote to them 3 months ago and I'm still waiting for the reply.

Incredible, more than 40 min waiting time to go to an admission office giving the fact there are multiple offices on registration with no people who can help, more than 10 minutes waiting time for a number that is clearly not in the waiting room. Thankfully the nurses on the floor were very nice which gave me more confidence in this hospital

Was here in this hospital for the first time today 🏥 everything went great! 👍 at the info ℹ️ the staff was very friendly! The staff were very friendly at registration 👍 I didn't have to wait long in the radiology department and the radiology team was friendly and helpful 👍 the clinic itself has some advantages, the parking garage is very large 👍 there is an aparthotel right next to the hospital 👍 there are everything from the pharmacy to to the café and gifts 🎁 everything 👍 architecturally inviting 👍 for all of this there are 5 stars 🌟

This hospital is not having good doctors. It is not recommended for consultation or surgery. I can only recommend this hospital for blood tests, images and any other tests which require new equipments or machines. It looks great and new but they should really choose good doctors to work in it! I can also say that the emergency department is the best department in this hospital. (They are fast and reliable) I don't know why the hospitals in Brussels (in general) are very bad.

(Translated by Google) hospital is beautiful + clean, but staff is reluctant. They made 3 mistakes while operating, + two nurses / doctors were shouting / arguing during our visit ... very unprofessional. I understand that arguments can arise between colleagues, but that does not have to happen for the customer (Original) ziekenhuis is mooi + proper maar personeel trekt op niks. Ze hebben 3 fouten begaan tijdens het opereren, + twee verpleegsters/dokters waren aan het roepen/ruzie maken tijdens onze bezoek... heel onprofessioneel. Ik begrijp dat er ruzie kan ontstaan tussen collega's maar dat hoeft niet voor de klant te gebeuren

(Translated by Google) Oooo, the worst hospital in Brussels. The medical characters are of a rare incompetence. (Original) Oooo,le pire hôpital de Bruxelles.Les personnages médicaux sont d une incompétence rare.

(Translated by Google) Disastrous not to derogate from the extravagance of people saying doctors unable to leave the office to take care of patients !!!! (Original) Catastrophique pour ne rien déroger à l’extanstrisme des sois disant médecins incapable de sortir du bureaux pour prendre les patients en main!!!!

(Translated by Google) The caregivers are smiling and very friendly, the welcome was warm. Big flat the room cleaning service leaves more than to be desired, we empty the trash and we leave without cleaning the room, hygiene is not at the rendezvous.! (Original) Le personnel soignant est souriant et très sympathique, l'accueil a été chaleur. Gros bémol le service de nettoyage des chambres laisse plus qu'à désirer, on vide la poubelle et on s'en va sans nettoyer la chambre, l'hygiène nest pas au rendez-vous.!

I had four experiences with this hospital: 1. Emergency Room: I had high blood pressure. I was hooked up to a machine to monitor the pressure. I was given some serum to lower the BP. The nurse forgot to turn on the BP monitor. Later she turned it on and my BP had gone down. 2. Emergency Room (during covid): I was bitten and scratched by my cat one Sunday night. Called my GP who told me to go to the ER. I was well received at reception. The ER was deserted. Waited 30 minutes for a nurse to show up. She said I needed to contact my GP before I could come the ER. I told her I had done that already. She did not seem to believe me, but decide to call a doctor. After another 30 minutes, the doctor gave me a prescription for a Tetanus shot and told the nurse to take care of the wounds and give the the Tetanus shot. After another 30 minutes, the procedures were implemented. 3. Operation (day hospitalisation) The lobby of the hospital looks like a train station or airport with coffee shops, boutiques, and a pharmacy. The signage is awful. It must have been done by an amateur. After a lot hesitation, I found the admissions counter. If you don’t have a Belgium ID card, then you are probably in trouble, because you need to plug it into a machine that will give you a number (if you only speak English tough luck, the machine seems only to handle French and Dutch). After getting my number, I waited for 1 hour before seeing a female admissions clerk. The office she works does not have a back wall (it is really an open plan cubicle) so it is very noisy. You can hear the other clerks shoot the breeze about what they will have for lunch. It is particularly disturbing for people what wear hearing aids. She was very professional and friendly. Finding where I had to go was easier, but once again the signage was not helpful. After checking in, things improved dramatically and the service was first rate. By the way, if you can help it, DO NOT COME TO THIS HOSPITAL BY CAR. The parking is very badly organised. It is expensive (2 Euros per hour) and it does not accept cash. Once inside, you will most likely get lost. The same amateur who designed the hospital’s signage also worked here. The place is badly lit and confusing. If you park below the minus third floor, be prepared to have a very hard time finding the exit. There is a trick, which I discovered after driving around for 15 minutes. You have to drive up to the minus third floor then drive down to the minus fourth floor execute a u-turn and go back to the minus third floor and eventually the exit. Good luck!

I am not aware of any better hospital in Brussels, and I have had experience staying a few nights in it for the birth of my children and for 2 hospitalisations. They have state of the art equipment and the place looks modern and clean like a high-class hotel. It is understandably expensive, given the services and the state of the establishment this is not surprising. It is a place where (apart from emergencies) you choose yourself the doctors for consultations of operations, so those accusing the hospital for doctors' performance have probably not understood how it works.

Bad experience. I tested positive for covid and they didn't even notify it to me. They took blood samples and didn't analyze them. Send me home with antibiotics and got worse the following days. I needed some meds and they sent me to a guard pharmacy that was closed

I was hospitalised with two herniated discs and a 2nd degree burn to my front and back neck area and face. I stayed three days and three nights and failed to see a doctor or receive treatment. After having found a doctor in the corridor I asked him for a prescription so that I could leave and go home.

How is it called Emergency room if you have to wait for hours to be seen! I went there with a baby and I waited for two hours to see a doctor! I gave up and I run somewhere else! Unacceptable!!!!!!!!!!!!!!!!!!!!!! They had 50 people waiting dying in the ER with no one attending to them (2 ladies fainted waiting) !!!!if you want to provide healthcare start hiring doctors or close the ER! What is wrong with the managing staff?!

I don't give mediocre evaluations. I evaluate those who stand out. Up or down. Today's experience with the organization of the x-ray service has been a mess. Registered and waited for my appointment at 17.30. No one shows up. No one feels responsible or takes the phone. Finally after finding ways to escalate, the x-ray was taken at 19pm. Still a thanks to the guy who finally took it 🙏.

Today, 23 February 2024, I had an appointment at 21:00 for an IRM. The appointment dated back beginning of December; it was the first date available at the time. I got to the hospital at 21:07. I was late for a reason. I got to IRM area round about 21:15. The technician (doctor?) came out at 21:29 interrupted me when I tried to explain why I was late and told me he could not take me and walked away.

Disaster this hospital to flee, my dad who dies at 9 p.m., we note his death and we call the doctors, none available 5 hours later no one comes, we go down to the emergency room to insist that someone come we are told with a cold aggressive look we have urgent cases here the doctor will come when he can... no humanity no consideration no compassion... I don't have the words..

New renovation, facility looks great. Doctors are friendly and nice. My complaint is mostly for parking cost. Not sure why you have to pay for parking when you are the patient there. Lets see you park for overnight the parking cost would 24hour times 2 euro=48 euro a day.

I’m surprised to see so many negative reviews here. Certainly I would give the food one star (zero, actually), but I have found this to me a great hospital , otherwise. Emergency triaged me quickly, thoroughly explained everything. They did the right tests and I was quickly admitted. They do speak less English on the floors, but there’s always someone around to help. All of the doctors speak English. They have taken good care of me at one of the sickest points of my life. They have managed some complications quickly and properly (validated by my mother, a nurse). The building is new and clean and comfortable. I haven’t seen the bill yet, but I’m from America. Last time my partner was in the Hospital for 6 days the bill was $36K. Even if my 6 day bill is $3K, I’m gonna be okay with that.

Clean modern building. I have never had a faster admission in any hospital. Very well organised and quick admission. The personnel is very polite and friendly. When I was waiting for my surgery downstairs in a preoperational service , literally every nurse told be « hello » and asked me how I was feeling. The guess that was preparing me was very attentive and caring, we exchanged our life stories quickly. The surgery went well and I got the same level of attention after it. What I did not like was that I had to wait for 3 Hours to be taken for the surgery (in my room). I came in at 10h like advised and the surgery started only at 13h00. The nurse told me that she did know anything at schedule and that it depended on the availability of free operating rooms and aenestetical equipment. I was hungry and thirsty, I was forbidden to eat and drink. Last time I had food was 8pm the eve before and last drink was at 6am. Also the food they served me after the surgery was pretty disgusting.

(Translated by Google) High tech and ultra modern hospital .. Apart from that the practitioners ask fortunes for my part 80 € per concultation for which last 5 minutes flat ... The price of the exorbitant parking .. The room was cleaned only at 9 pm at the entry of an emergency.! Otherwise the nursing staff is mixed .. For my part. The admission no paper for my pre-op (the doctor had forgotten) so discussions or the staff of the 1st floor who told me that it had to be done in room .. They passed the ball to each other .. At the 1st in pre-op very unfriendly! I did not see my chir during my stay ... It will give me a consultation of more than 80 €! Alone + the spacious room, multi-channel TV and delicious meals .. Although no one asked me about my diet ... So it's a mess for vegans on the other hand! A watchword the money (Original) Hôpital hight tec et ultra moderne.. Hormis cela les praticiens demandent des fortunes pour ma part 80€ par concultation pour qui durent 5 minutes chrono...Le prix du parking exorbitant.. Le nettoyage de la chambre à été effectué uniquement à 21h à l'entrée d'une urgence.! Sinon le personnel soignant est mitigé.. Pour ma part. L'admission aucun papier pour mes pré-op(le médecin avait oublié) donc discutions ou le personnel du 1 er etage qui me disait que cela devait être fait en chambre.. Ils se renvoyaient la balle.. Au 1 er en pré op tres antipathiques ! Je n'ai pas vu mon chir durant mon séjour... Ça me fera une consultation de plus a 80 € ! Seul + la chambre spacieuse, télé à multiples chaînes et les repas délicieux.. Bien que personne ne m'a demandé mon régime alimentaire...Donc entorse Galère pour les vegans par contre ! Un mot d'ordre le fric

(Translated by Google) No one to flee !!! (Original) Nul à fuir !!!

(Translated by Google) Mixed experience ... They refuse to give me my results in the cardio service. Not communicated to the patient I am told ... well --- 'Except that they also refused to communicate them to my GP. So what do we do? These are MY results and nobody seems to be able to communicate them to us. ???? No solution and unfriendly at the reception. Fortunately the nurses were adorable and a charming lady in the "archive" department obviously heard me and helped me. ? (Original) Expérience mitigée ... On refuse de me donner mes résultats au service cardio. Pas communiqué au patient me dit-on... bon ---' Sauf qu'ils ont également refusé de les communiquer à ma généraliste. Du coup, que fait-on ? Ce sont MES résultats et personne ne semble pouvoir nous les communiquer. ????Aucune solution et peu aimable à l'accueil. Heureusement les infirmières ont été adorables et une charmante dame au service "archive" a bien entendu m'a détresse et m'a aidé. ?

(Translated by Google) Here is a third birth at Chirec. Cavell was very good but Delta is exceptional! The midwives and nurses are incredibly kind. Birthing room, maternity and neonatalogy service at the top. Thank you. We’re still there for a little while but so far we’re happy thanks to you. ?? (Original) Voici une troisième naissance au Chirec. Cavell était très bien mais Delta est exceptionnel ! Les sages femmes et infirmières sont d’une gentillesse incroyable. Salle d’accouchement, maternité et service de néonatalogie au top. Merci. On y est encore pour un petit moment mais jusqu’à présent nous sommes sereins grâce à vous. ??

For months I'm not able to get an asnwer from them why did they invoiced me for? I contacted them multiple times, but simply ignoring my messages. The customer relations is trying to gelp sometimes, but facturation is ignorant and completely unresponsive. They had really weird things on the invoice I received. Of course they send their demands to debt collector, but telling me why am I paying for? Nope. Avoid this place as plague!

How come we cannot put 0 star ? Too bad because this hospital deserves it. Avoid at all cost, pun intended; I paid 250e for a radio that my doctor prescribed.

Worse medical experience ever had. Booked for ERM the technician stopped my visit after informing him that i need some time to understand the process will be going thought replying to me ^ i am not a psychologist, please leave have next patient to visit ^.. no empathy considering that i had a claustrophobic attack.. Chirec Money vision business strategy nothing to connect with a Hospital !

I have had 3 disappointing experiences with their emergency care for kids. You should train your staff to be more compassionate and professional.

I have been treated here many times, for scans, consultations, and one surgery. Everything from Reception to Treatment to Billing was faultless. The staff were caring and competent. Most spoke English. I have no hesitation in recommending this excellent facility.

Though the doctors I saw there are fine, I often have serious problems with the secretary services at Delta. Today, when we went there for my wife’s appointment timely, the secretary told us that our appointment was moved to next month. She said she left a VOICE MESSAGE on our phone about this. She couldn’t even deny the fact that she didn’t call the second phone number or send an email, sms etc. Patients’s time are not this worthless!

The hospital I feel most comfortable with in Brussels (though would go wherever my treating doctor goes, of course!). Just came out of surgery today - a magician Dr Berthe and phenomenal anesthesiologist dr. Oulad. These names are at the level of international renown. Cleanliness impeccable. All equipment is there. I allowed for waiting time in completing admin procedures - was faster than last time. I assume - it is a big hospital, and everyone needs to work as a team, procedures to be followed. It did. Management can feel comfortable in performing their role as well! Not the first visit, likely will be not the last. For sure not cheap, but I care about my health so do you, right?

I had a knee surgery at Delta (Dr Deltour). Planning and organisation was good. Everything went well. The results are exactly as expected. All the staff was professional, nice and responsive. Keep an eye on the prices however, because there are a lot of non conventioned doktors that can lead to unexpected additional charges (i took a shared room to avoid these additional charges).

Pire choix pour une maternité. Do NOT choose this maternity if you love your baby and yourself. They’ll abandon you right after you give birth, not advise you right and make the worse medication decisions without even informing your gynaecologist. The bill will not be representative of the low quality and absence of care, as it will be sky high. Go to university hospitals, they KNOW what they’re doing and have morals and high values. Save yourselves and thank me later

I am reassured that my opinion is more than negative given the other opinions! Ahhhh for sure, this hospital is magnificent (or should I say money factory!). Too bad I can't give... 0 stars! What do you call signing the document for a particular room for you when your insurance only covers you in a double room? What do you call a doctor who forces your hand by forcing you (with bad news about your state of health) to have surgery in a private room?? I call that a scammer who takes advantage of his position as a doctor to offer you financial arrangements! It’s just scandalous! Taking advantage of patients in this shameful way makes me incredibly angry! And to cancel it’s a fighter’s path! For my part, it is clear that I will not set a toe in this hospital of shame! And it keeps getting bigger! Money money money! To throw up! Oh yes, I forgot! No one is approved! You surprise me! A piece of advice: flee everything that comes from CHIREC!

My son was the only kid in emergency; and it took 1:30h to see my baby at 3am in the morning… They must start taking care of the people… we are not numbers… so disappointing

Excellent Staff and service.. Thank you all for your support.. so caring I felt the standards like united states. Keep up the great work..

(Translated by Google) There's no other side, only darkness. Thx to this thief Susan Medin Rey. -5 * department MKA and as Monopoly ? You are always referred to Sussan Medin Rey and she is a legal scammer, that's the group chirec. Beautiful and modern to camouflage their malicious practices. She asks the rates for an aesthetic operation (50 thousand euros) instead of the rates for a necessary operation. I have lost my health here and nobody speaks Dutch here, you are even attacked because you are Dutch-speaking. And her secretary in leopold park hospital robbed me twice. How this Monopoly can continue after so much negative media attention is incomprehensible. And certainly do not go to any of her 'confrere' like the kine maxillofacial Victor Matos they will rip you off together. 18 sessions to pull out 2 wisdom teeth ridiculously scandalous irresponsibly inhumane. I lost my health with that physiotherapist, fell on the sidewalk and my first car accident. I went to see his professor he confirmed it is a scam. I strongly advise against the group chirec = scam company in the healthcare sector. Le vétérinaire de mon chien est mieux. Serment d'Hippocrate ils connaissent pas dans le group chirec. Je le mets la pour vous rappeler votre devoir! Susan Medin Rey maxillo facial, you suis invalid grace a vous. J'ai fait une plainte administratif a schaerbeek ou vous êtes enregistré. J'ai fait une demande d'euthanasie et je l'ai envoyer car mourir une foi c'est mieux de mourir chaque jour. Elle et le director de l'hôpital m'envoie un mail que j'ai pas les moyens soit disant et que je devrais voire un psy. J'en ai vu 2 ils sont dit c'est une opération Nécessaire pas esthétique mais chirec est connus pour les arnaques et fraudes des factures va voir a Louvain il m'a dit. Susan Medin Rey = gaspillage de l'oxygené ces gens fraudsters inhumain. (Original) There's no other side, only darkness. Thx to this thief Susan Medin Rey. -5* afdeling MKA en als Monopoly ? U wordt altijd doorverwezen naar Sussan Medin Rey en zij is een legale oplichter, dat is de group chirec. Mooi en modern om hun malafide praktijken te camoufleren. Zij vraagt de tarieven voor een esthetische operatie (50 duizend euro) ipv de tarieven voor een noodzakelijke operatie. Ik heb hier mijn gezondheid verloren en niemand spreekt hier Nederlands u wordt zelfs aangevallen omdat u Nederlandstalig bent. En haar secretaresse in leopoldpark ziekenhuis heeft mij 2 keer bestolen. Hoe dat deze Monopoly verder mag na zoveel negatieve media aandacht is onbegrijpelijk. En ga zeker niet naar geen enkele 'confrere' van haar zoals de kine maxillofacial Victor Matos zij lichten u samen op. 18 sessies om 2 wijsheidstanden uittrekken belachelijk schandalig onverantwoord onmenselijk. Ik heb bij die kine mijn gezondheid verloren, op de stoep gevallen en mijn eerste auto ongeval. Ik ben zijn professor gaan zien hij heeft bevestigd dat het een oplichtingspraktijk is. Ik raad jullie ten zeerste af de group chirec= oplichtingsbedrijf in de zorgsector. Le vétérinaire de mon chien est mieux. Serment d'Hippocrate ils connaissent pas dans le group chirec. Je le mets la pour vous rappeler votre devoir! Susan Medin Rey maxillo facial, je suis invalide grace a vous. J'ai fait une plainte administratif a schaerbeek ou vous êtes enregistré. J'ai fait une demande d'euthanasie et je l'ai envoyer car mourir une foi c'est mieux de mourir chaque jour. Elle et le directeur de l'hôpital m'envoie un mail que j'ai pas les moyens soit disant et que je devrais voire un psy. J'en ai vu 2 ils sont dit c'est une opération Nécessaire pas esthétique mais chirec est connus pour les arnaques et fraudes des factures va voir a Louvain il m'a dit. Susan Medin Rey = gaspillage de l'oxygène ces gens fraudeurs inhumain.

(Translated by Google) Operation of a bypass by the surgeon Dr. Dandrifosse, a team and a hospital at the top with a follow-up of the thunder. I have absolutely nothing to regret and they managed to put me in confidence and take into account my phobias. Thank you so much ! Another short stay at the hospital and always so well looked after and the teams at the top especially at 2F ... and the kitchen teams. On the other hand, I remove stars for the cleaning and sometimes the cleanliness of the rooms. Let me explain: the bathrooms are sometimes dirty and badly washed, whereas a clean bathroom is essential, especially in a hospital with so much coming and going. The handles, the walls, the shelves ... I think that once a week the rooms deserve to be done thoroughly and not 30 seconds flat. Otherwise nothing to say and I hope it will remain a quality hospital. (Original) Opération d'un bypass par la chirurgienne Dr. Dandrifosse, une équipe et un hôpital au top avec un suivi du tonnerre. Je ne regrette absolument rien et ils ont réussis à me mettre en confiance et prendre en considération mes phobies. Merci beaucoup ! Autre petit séjour à l'hôpital et toujours aussi bien soignée et les équipes au top surtout au 2F... et les équipes en cuisine. Par contre, j'enlève des étoiles pour le nettoyage et parfois la propreté des chambres. Je m'explique : les salle de bain sont parfois sale et mal lavée alors que c'est primordial une salle de bain propre surtout dans un hôpital avec autant de va et vient. Les poignées, les parois, les tablettes... je pense qu'une fois par semaine les chambres méritent qu'on les fasses à fond et pas 30 secondes chrono. Sinon rien à dire et j'espère que cela restera un hôpital de qualité.

(Translated by Google) Last June I was operated on by doctor CHOGARI a top that I recommend I spent one night there it was hell with the night nurse I told the surgeon as the following week he had to operate my other leg I changed floor to the second it was the best to report also the meal is huge for a hospital which claims to be the most expensive in Brussels (Original) En juin dernier j'ai été opérée par le docteur CHOGARI un top que je recommande j'y ai passé une nuit là ce fut l'enfer avec l'infirmière de nuit je l'ai dit au chirurgien comme la semaine suivante il devait opérer mon autre jambe j'ai changé d'étage au deuxième ce fut le top à signaler aussi le repas est imnonde pour un hôpital qui se prétend le plus cher de Bruxelles

Great facilities, sure. You can find good doctors individually, too. But the services overall are horrible! During the Covid crisis and while I was blocked outside of Belgium for two months, Chirec was sending me payment reminders by post threating me with legal actions that I only managed to receive upon my return. For an amount below 100 euros... These people have no empathy, no ethics, no shame! Ugh!

(Translated by Google) Invoice of 85 euros for 10 minutes of appointment, for which we patiently wait 1 hour, until we realize that we have simply been forgotten by the doc. A week later, at the same time, 1 hour 40 minutes of waiting for a scanner. A doctor arrives and informs us that he simply was not aware of this examination to be carried out. Thank you to his colleague - relatively unsympathetic - for this wonderful communication. The appointments are fast, but the service is not there !! (Original) Facture de 85 euros pour 10 minutes de rendez-vous, pour lequel on patiente sagement 1h, jusqu'à ce qu'on réalise qu'on a simplement été oublié par le doc. Une semaine plus tard, à l'instant même, 1h40 d'attente pour un scanner. Un medecin arrive et nous informe qu'il n'avait tout simplement pas connaissance de cet examen à effectuer. Merci à sa collègue -relativement antipathique- pour cette merveilleuse communication. Les rendez-vous sont rapides, mais le service lui n est pas au rendez vous !!

(Translated by Google) Very well (Original) Très bien

(Translated by Google) Very modern hospital, large parking lot (payable) very nice nursing staff, doctors on hand. (Original) Hôpital très moderne, grand parking (payant) personnel soignant très gentils, médecins à l'écoute.

I don’t recommend the emergency services of this hospital. I had an ear infection and I called Beforehand to confirm that there was an ear specialist doctor on duty. The hospital confirmed there was a specialist available but in the end I was seen by a General Practitioner (GP) who didn’t even clean my blocked ear, made a wrong diagnosis and gave me obviously the wrong medication. Don’t trust GPs on matters where you need a specialist and don’t Trust hospital delta on emergencies at least.

Ophtalmologist Dr Salik and his team are GREAT DOCTORS. The hospital itself is very new, clean and well organized.

I gave birth at Delta hospital and it went extremely well. They were so professional and caring ! They made me feel comfortable and were even making me laugh during labor. Really an amazing experience!

Very nice newly built hospital and good doctor But I’m truly disappointed with the orthopedi admin. First time coming here, they gave me the wrong specialist appointment when I already told them many many times during the phone call the specific problem I have so, they have to reschedule me and I have to come back again for the correct appointment. Second time being in this hospital, also had problem with the admin. I waited for the doctor but the doctor didn’t come so I double checked with the admin, then they informed me that the doctor isn’t there and asked for another reschedule and she was very rude towards me.

PMA service. Don't go there if you have your treatment abroad and you need control exams (blood test / echography) not reliable at all. Appointment mixed up (can happen, but they don't apology and blame it on you), results not sent on time and you need to call them 10x prior receiving them), Dr look totally depressed, no empathy. the other one promesses to send the result prior noon, I got them at 4pm with insistance....don't send the requested documents (prescription) and overall very arrogant and disorganised secrétariats staff. No consideration for the patient and the process they are going through. No professional consciousness of the importance to respect timings, ...probably not trained at all...and well behaviour..must be question of education...lots of progress to be made. I suggest you to go to UZ VUB. super pro and used to work with international clinic. impeccable respect of timing to send the results.

Amazing facilities great hospital but doctors are there to make money, they have no motivation to listen to your history and solve your problem. Simply a money making business.

2 hours of waiting even though I had an appointment.

Horrible service A lot of staff and still no one is able to help you They are only very good in defending themselves but no one is really doing his job and wait long for emergencies reached 2 hrs even if u have an open wind and blood is everywhere Not sure where these tax money go if at the end the health system is like that..

I came to this hospital for consultations 10 times. I never had a doctor see me on time. Wait at least 30 minutes. Sometime an hour, although making an appointment with a doctor for a specific time. Complete disrespect for patients.

4th floor, Geriatrie, horrible experience!!! The chef of nurses had a long face all day long, she was toooo busy to answer questions, Dominique was her name, unpolite and bad service overall. The Doctor who was supposed to replace another Doctor who was on leave( who was nice) was even worse, she did not know how to talk to people, rushed and badly organised. Dr Allegre was her name, do not trust that place!!!60 minutes to get an aspirin!

Impeccable performance but the nurses would be better off changing jobs. Deserve slaps

Bel hôpital La construction est récente ou rénovée Chambre confortable et propre Personnel infirmier humain et attentif Anesthésiste et chirurgienne passe voir le patient

(Translated by Google) Very attentive and friendly staff, especially in emergencies (a special mention to Hugo for his delicacy), beautiful space, clean and little anxiety. (Original) Personnel très attentif et sympathique notamment aux urgences (une mention spéciale à Hugo pour sa délicatesse), bel espace, propre et peu anxiogène.

urgence tres tres lourd,le medecin ne vient pas.infirmiere ne donne pas le temps alors que la facture est trop cher.a fuir,je ne recommande pas cet hopital

(Translated by Google) Newer hospital with state-of-the-art equipment and very competent emergency nurses. Accessible parking, near the entrance to the motorway and the ring road (Original) Hôpital récent avec du matériel de pointe et le personnel infirmier aux urgences est très compétent. Parking accessible , proximité de l'entrée de l'autoroute et du ring

Terrible. Came 7min (as shown on registration slip!) late for an appointment at 7.40, which I booked 6weeks in advance and was sent home for being late. The appointment before I was waiting 2.5h for the doctor and this was alright to them. Administration is rude and unhelpful. Will not go there again, no one helped me. Terrible experience.

(Translated by Google) Warning! Hospital almost entirely "unconventional" !!! Watch out for supplements at the end. "SURPRISE" guaranteed. What a very yellow laugh. Simple MRI with 3 interventions, all 3 not under agreement, supplement to be paid out of pocket: Normally 160Euros mutual, 10Euros patient ....... But a supplement of 100Euros for non-agreement. Result, I am for 110 Euros for a banal act that could have been done anywhere. And don't tell me it's my fault because I would have "asked" before. They take us for ultra creamy milking cows. (Original) Attention! Hopital quasi entierement "non-conventionné"!!! Gare au suppléments à la fin. "SURPRISE" garantie. De quoi rire très jaune. Simple IRM avec 3 interventions, toutes 3 non-conventionnées, supplément à payer de ma poche: Normalement 160Euros mutuelle, 10Euros patient....... Mais un supplément de 100Euros pour non-conventionnée. Résultat, j'en suis pour 110 Euros pour un acte banal qui aurait pu être fait n'importe ou. Et n'allez pas me dire que c'est de ma faute parce que j'aurait "demander" avant. Ils nous prennent pour des vaches à lait ultra crémeux.

(Translated by Google) Doctors who think only of money and doctors who forget the oath of the profession; my mom needs a muscle needle it costs € 300 at home same needle in st jean hospital it costs € 25 ??? (Original) Les médecins qui ne pensent qu'à l'argent et les médecins qui oublient le serment de la profession; ma maman a besoin d'une aiguille musculaire ça coûte chez vous 300 € même aiguille hôpital st jean ça coûte 25 € ???

Extra ?

(Translated by Google) Operated on June 16 from the right ankle, I thank all the really friendly and professional service, the chir and the anesthesiologist, I give 5 stars without problems thank you (Original) Opéré le 16 juin de la cheville droite, je remercie tout le service vraiment sympathique et professionnel, le chir et l anesthésiste, je donne 5 étoiles sans problèmes merci à vous

(Translated by Google) I was hospitalized for ten days very bad. The staff, the doctors, the nurses are of a kindness and a professionalism largely above all attentive, not to mention the excellent food. Personally I have no complaints about any of the services. A big thank you for taking care of me like that. (Original) J'ai été hospitalisé une dizaine de jours très résament. Le personnel , les médecins , les infirmières sont d'une gentillesse et d'un professionnalisme largement au dessus de toutes attentent , sans parler de la nourriture excellente. Personnellement je n'ai rien a reprocher sur quelconques des services. Un grand merci pour m'avoir soigné comme cela.

(Translated by Google) Very modern hospital (Original) Много модерна болница

(Translated by Google) Hello following a serious dental abscess, I am trying to reach the call center due to covid19 The lady asks me to go to the dental clinic meiser because it does not treat this emergency what I do of course with an invoice of 300 € because emergency of course I come out with a prescription antibiotics during this night my face volumes my right eye is swollen to the point of no longer seeing on the right side results I go to the emergency room at the Saint Luc clinic I meet a stomatologist is actually I was going to lose my eye result 1 weeks of hospitalization (Original) Bonjour suite à un abcès dentaire grave, j'essaie de joindre le call center raison covid19 La dame me demande de me rendre à la clinique dentaire meiser car il ne traite pas cette urgence ce que je fais bien sûr avec une facture de 300€ car urgence bien-sûr j'en ressors avec une ordonnance antibiotiques durant cette nuit mon visagevolumes est mon œil droit est gonflé au point de ne plus voir du côté droit résultats je me aux urgences à la clinique saint Luc je rencontre un stomatologues est effectivement j'allais perdre mon œil résultat 1semaines d'hospitalisation

(Translated by Google) Excellent hospital. High quality staff. (Original) Excellent hôpital. Personnel de haute qualité.

(Translated by Google) I was very well and quickly treated and operated. Thanks to the Delta team. (Original) J’ai été très bien et très vite soignée et opérée. Merci à l’équipe Delta.

(Translated by Google) Impeccable service, very good hospital hygiene with a very good doctor (so well chosen!) (Original) Service impeccable, très bonne hygiène hospitalière avec de très bon médecin (si bien choisi!)

Incredible medical care and facilities. Unfortunately unresponsive, irresponsible billing and administration services.

Had an unremarkable out patient surgery (thankfully). Staff were excellent in the hospital. Clean and new. Easy admission process. Price was €3000 euros which was expensive. The signposting in the hospital was unclear and misleading, and like most I got lost. The hospital Invoice/Facture department was impossible to reach: They did not answer the telephone, and they never reply to emails even from me or in my case the surgeon when they incorrectly billed me. I tried to call them several times a week for two months in either Dutch or English but had no answer. It took months to sort out. Would be 5 stars for it, but the Invoice/Facture department is unobtainable so you lost a stars for all the stress and confusion that was caused.

Had a surgery… doctor and the surgery nurse were excellent…. The rest of the nurses…. Lower than pathetic. They treat you like you are the last man in the world.

The emergency room has no doctor. A lady next to me is there for 8 hours, still hasn't see anyone. A pregnant woman is waiting for 6 hours. I'm here for 5 hours, and in pain. Clean facilities but poor service.

Our two daughters were born here, amazing and warm experience in both cases. I would recommend Delta pregnancy follow up and maternity unit to anyone !

I would like to praise the staff for their kindness and professional approach. I have very much appreciated the care and warmth i received. Thank you so much.

I have given birth at Delta, and also just had a gallbladder surgery. Everything goes very smoothly, from admissions to the operating room and then recovery. Staff are very friendly, attentive and patient. Hospital is very clean, modern and super well equipped.

Good experience with the services provided by this hospital. I booked a RMI at 4.40h in the night and was treated professionally by the technician. I was out of the hospital 30 minutes after the exam and received the results the following day. When an issue with the billing raised after the exam, the service 'Contact administratif et financier patients' looked into the matter and fixed the problem. Thanks CHIREC.

How to say… in terms of services: impeccable. The problem is at the financial policy level! I was sent by the Saint Anne Clinic for radiotherapy treatment of cancerous tumors, as required by the CHIREC network, I had to do it at Delta. From what I know, all cancer treatments are reimbursed, normal! I went there confident. Impeccable welcome. Very kind nursing staff. Competent doctors. 2 months later: invoice! Since the radiologist is not approved, Delta requested in addition to the cost of the treatment completely reimbursed by the mutual insurance company, 100% in addition, which amounts to €10,000 at my expense!!! No doctor or nursing staff warned me of such an amount at any time! Who knows how to pay such an amount within 10 days???!!!