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  • 1/5 Gabriela A. 2 years ago on Google
    (Translated by Google) From the 2nd to the 4th of September I booked 2 beds in this supposedly “pet friendly” hostel via Booking.com for two nights, first of all when we got to the hostel the receptionist told us that there were no beds when we had already made the reservation and paid for the two rooms. In the “pet friendly” section it does not put any description so I called repeatedly in the morning to ask if the dog could sleep, Nobody picked up the phone so we got ready to go to the hostel with the reservation already made since they only had 3 beds. The receptionist arranged two beds for us in separate rooms and told us there was no problem with the Dog. When we arrived at night there were people sleeping in our supposed beds, so one of the volunteers from the hostel contacted the owner and told us that the dog could not sleep with us, creating a huge problem at 11 at night later. of all the mismanagement he tells us that if we want we can sleep in a single room with the dog but that we have to pay a supplement of € 20. The hostel workers have been very nice especially after the bad management and the owner seems to be only worried about paying the fees. In summary, I want to claim that they return my money since after this mismanagement and leaving us without a stay at the last minute I do not consider that I should pay for it. Apart from this, the mandatory regulations for COVID were not met, there was no safety distance and people did not wear a mask, in addition to that they have not asked for the COVID passport at the reception or even an antigen test which they asked us by procedure at a campsite in Setúbal the day before and that was in the middle of nature. The beds didn't even bother to change them and the sheets smelled bad. A very bad experience and to this day, neither the booking nor the hostel have refunded the amount spent, € 46 in total, a shame. (Original) De el 2 al 4 de septiembre reservé vía Booking.com 2 camas en este hostel supuestamente “pet friendly” para dos noches, de primeras cuando llegamos al hostel el recepcionista nos dice que no hay camas cuando ya habíamos hecho la reserva y pagado por las dos habitaciones. En el apartado de “pet friendly” no pone ninguna descripción así que llamé reiteradas veces por la mañana para preguntar si podía dormir el perro, Nadie cogió el teléfono así que nos dispusimos a ir al hostel ya con la reserva hecha ya que solo le quedaban 3 camas. El recepcionista consiguió dos camas para nosotros en habitaciónes separadas y nos dijo que no había problema con el Perro. Cuando llegamos a la noche había gente durmiendo en nuestras supuestas camas así que una de las voluntarias del hostel se puso en contacto con la dueña y nos sale con que el perro no puede dormir con nosotros creando un problema enorme a las 11 de la noche después de toda la mala gestión nos dice que si queremos podemos dormir en un cuarto individual con el perro pero que tenemos que pagar un suplemento de 20 € . Los trabajadores del hostel han sido muy amables sobre todo después de la mala gestión y a la dueña parece que solo le preocupaba que pagara las tasas. En resumen, quiero reclamar que me devuelvan el dinero ya que después de esta mala gestión y dejarnos sin estancia a última hora no considero que deba pagar por ello. Aparte de ello no se cumplían las normas obligatorias para el COVID, no había distancia de seguridad y la gente no llevaba mascarilla, además de eso no han pedido el pasaporte COVID en la recepción ni siquiera una prueba de antígenos la cual nos la pidieron por procedimiento en un camping en Setúbal el día previo y eso que era en plena naturaleza. Las camas ni se molestaron en cambiarlas y las sábanas olían mal. Una experiencia malísima y a día de hoy no booking ni el hostel me han devuelto el importe gastado, 46€ en total, una vergüenza.
    4 people found this review helpful 👍

  • 1/5 G 3 years ago on Google
    This Hostel posts scam ads on Immovirtual advertising with a fake "low" price for long term rentals (190 EUR per month for a dorm bed). After contacting them they give you the real price of 220 EUR a month. Don't stay there if you value honesty.
    4 people found this review helpful 👍

  • 1/5 Bayan A. 2 years ago on Google
    (Translated by Google) we arrived today and the hotel looks terrible. I contacted the property a few days ago and they said they would clean the rooms before we could come but the room was very dirty. Bath cover, bathroom on the floor Dirt everywhere. You can't stand that at all. (Original) wir sind heute angekommen und das Hotel sieht furchtbar aus. Ich haben den Unterkunft vor paar Tagen kontaktieren und die meinten, dass sie die die Zimmer sauber machen bevor wir kommen aber die Zimmer war ganz dreckig. Badbezug , Badezimmer am Boden Schmutz überallt . Das kann man überhaupt nicht ertragen.
    2 people found this review helpful 👍

  • 1/5 J T. 1 year ago on Google
    Horrific customer service. I paid for a deposit. Called over and over again and emailed multiple times to confirm my booking. No answer. They require full payment in cash upon arrival. Didn’t even get to stay as I’m not sure the place even exists. Please do not book here. It is a scam. I’m in the process of disputing the deposit they charged me with my bank. Also reporting them to hostelworld and ASAE (Portugals Better Business Bureau).
    2 people found this review helpful 👍

  • 5/5 Tobias B. 7 months ago on Google
    Nice place with great service and a greater Management! Everybody is doing its best to get the guests satisfied! Best price and comfort conditions in that area!
    1 person found this review helpful 👍

  • 5/5 Felipe A. 5 years ago on Google
    I felt like home!
    1 person found this review helpful 👍

  • 1/5 Chiara T. 9 months ago on Google
    Do yourself a favour and avoid this place. I have been to hundreds of hostels and this is the worse. Read this if you wanna have a laugh. Rooms and bathrooms are dirty (found a broken cigarette under the pillow and there is hair everywhere), the staff are rude and no idea what they are doing: they nearly let us sleep on the street our first night: we were late on our check in time because our flight had been delayed and even though we previously sent an email and even though the staff was there at the reception of the hostel talking to us face to face, they simply didn’t want to turn on the computer to let us check in!!!! We literally had to beg them for 50 mins. When they finally turned on the computer and let us in, they didn’t want to give us the key of the lockers in our room because the manager wasn’t there (??) and then we never got them. The next 2 days we tried numerous times to get in contact with the manager to make a complaint but no answer on the online number and email (probably no more active?) and the staff obviously refused to help us. When we finally managed to talk to the manager through another phone number, she listened to our complaint and apologised herself but then she told us we were not welcome anymore in the hostel and we had to leave on the moment 🙈 just a clown show. We had obviously to pay much more to get a last minute accomodation because there was nothing else available. I am sure someone will answer to this review with some excuses as has been done before, but I hope anyway they will realise that this place needs some serious improvements, atm this place is worth not a dollar and it should be avoided especially from young solo travellers.
    1 person found this review helpful 👍

  • 1/5 Pedro Aguiar (Pedro A. 2 years ago on Google
    (Translated by Google) Very dirty room, slippers that were not ours under the bed, the pillow had yellow stains, and the bed was the same, a colleague of mine even caught animals on the pillow. Very nice staff but otherwise I don't really recommend attending. (Original) Quarto muito sujo, chinelos que não eram nossos debaixo da cama, almofada tinha manchas amarelas, e a cama igual, um colega meu até bichos apanhou na almofada. Staff muito agradável mas sem ser isso não aconselho mesmo frequentar
    1 person found this review helpful 👍

  • 1/5 steven m. 9 months ago on Google
    Do not stay here!!! Please stay away from this hostel, a travelers warning to other fellow travelers. Its also dangerous to stay here if you get in a jam they will not help. We were arriving late, we emailed them, called them messaged them nothing and the plane was also delayed, when we arrived we had to beg on the street for 1.5 hours to let us in, even after they seen our booking and our emails they were going to force us sleep on the street. On our second day we asked to see the manager, never seen her just talked to her on the phone. She told us she had seen our emails, our calls and our text messages but she was too busy. We told her that wasnt good enough. So she called the police on us and kicked us out. We lost our money for the booking and had to pay a crazy amount to stay somewhere last minute. The cheapest hostel in Portugal and its rated 6/10 stars for value, figure that out.. Iv stayed in countless hostels and this is by far the worst. Please stay away its really bad, dont wreck your holiday stay the heck away from this place.
    1 person found this review helpful 👍

  • 5/5 Florencia G. 1 year ago on Google
    (Translated by Google) Javiera is the most competent and friendly person at the Hostel... Incredible service, we spent some beautiful days... We will be back (Original) Javiera es la persona más competente y simpática del Hostel... Increíble el servicio, pasamos unos días hermosos... Volveremos

  • 4/5 eva p. 9 months ago on Google
    Totally ok. Frankly, I was afraid after reading the reviews, however evyrything was fine (one night stay for 3 women-pilgrims). So recommended 👌

  • 1/5 Sam Sung N. 1 year ago on Google
    ABSOLUTE RUBBISH. Noisy and overall unpleasant.

  • 3/5 Victoria j. 11 months ago on Google
    The staff of the hostel were extremely kind, and welcomed me by helping me bring my bags up the stairs and showing me to my room and around the hostel. The space is not dance and very basic, and have a variety of personalities. The room also didn't smell the best but could be due to the fact that 6 people were living in a small room. The bunks are 3 levels, and the thin ladder could make climbing painful. I think it is important to be mindful that some of their guest are residents, and people who stay there out of necessity. I personally did not have the best luck and the person below my bunk was “self-pleasuring” and shook my bed for a a portion of the night which was disturbing. This was a young person who seemed to not have knowledge on cohabitating. But outside of that experience they are located 5min from the beach and have an amazing chicken spot two doors down at an amazing price. I would not recommend to a young women, the space was very male dominated I was 1/2 women out of +6 men.

  • 4/5 Jorge P. 1 year ago on Google
    (Translated by Google) The Hostel is very well located, next to the CP Paredes Station, a 5-minute walk from the beach. The chosen room was large, private for up to 3 people, it had two windows, however, it does not have air conditioning or fans. Despite being an old building, it was very well maintained and the facilities were clean. It has 3 bathrooms, we had no problems during our stay. Although few, the employees are young and very helpful. I had a little difficulty communicating with them to request information, and even though I was already at the Hostel, I had to make the reservation through the Booking website. I didn't understand why they couldn't have done it directly through the Hostel and then made the room unavailable on the website. But that wasn't a problem, the price would be the same anyway and it didn't affect our stay at all. I recommend and would stay there again without any problem. Fair price and good location! (Original) O Hostel é muito bem localizado, ao lado da Estação CP Paredes, fica a uns 5min a pé da praia. O quarto escolhido era grande, privado para até 3 pessoas, possuía duas janelas, porém, não dispõe de ar condicionado ou ventiladores. Apesar de ser um prédio antigo, estava muito bem conservado e com as instalações limpas. Possui 3 casas de banho, não tivemos problema algum durante a estadia. Apesar de poucos, os funcionários são jovens e bem prestativos. Tive um pouco de dificuldade para me comunicar com eles para solicitar informações, e mesmo já estando no Hostel, tive que fazer a reserva pelo site do Booking. Não entendi porque não poderiam ter feito diretamente pelo Hostel e depois tornar o quarto indisponível no site. Mas isso não foi problema, o preço seria o mesmo de toda forma e isso não afetou em nada a nossa estadia. Recomendo e voltaria a me hospedar lá sem problema algum. Preço justo e boa localização!

  • 2/5 Laetitia P. 1 year ago on Google
    (Translated by Google) I will not reiterate. Despite its convenient location near Parede station, our experience was still quite poor. Payment only in cash on arrival. 2 beds in dormitories for 1 single locker. The room we stayed in was more like a squat than a bedroom. Occupants who speak loudly (including a couple in particular), clutter everywhere, shoes lying around under the beds, bags everywhere.... No towels available. The mattresses covered with a noisy waterproof fabric at the slightest gesture. The toilets were clean. The outdoor space is great for smokers We did not use the kitchen. On the other hand, it would be wise to update your photos so that they stick more to reality..... (Original) Je ne rieitererai pas. Malgré son emplacement idéal auprès de la gare de Parede, notre expérience n'en reste pas moins assez mauvaise. Paiement uniquement en cash à l'arrivée. 2 lits en dortoirs pour 1 seul casier. La chambre dans laquelle nous avons séjourné ressemblait davantage à un squat qu'à une chambre. Des occupants qui parlent fort (dont un couple notamment), du bazar de partout, des chaussures qui traînent sous les lits, des sacs un peu partout.... Pas de serviettes à disposition. Les matelas recouvert d'un tissu imperméable bruyant au moindre geste. Les sanitaires étaient propres. L"espace extérieur appréciable pour les fumeurs Nous n'avons pas utilisé la cuisine. En revanche, il serait judicieux de mettre à jour vos photos afin qu'elle collent davantage la réalité.....

  • 3/5 Dr. Momeen K. 1 year ago on Google
    It was a bit noisy in day time because of construction work around the building and at night because of some guests in other rooms.

  • 4/5 Jeferson Dias F. 1 year ago on Google
    Top

  • 1/5 Alice T. 2 years ago on Google
    (Translated by Google) At the reception they don't know English. Booked a room for three, we are given a room with six beds, and we struggled to move in two, I dare not imagine six. One employee tells us that the structure does not have 3-bedded rooms, although we have actually verified that they exist. Dirty sheets and towels, we asked obviously the new gear, again dirty, justifying that they have a problem with the washing machine. The cleaning of the bathroom is very bad, it is cleaned every two days. Such as that of the kitchen, I make you imagine the dirt. I strongly advise against it, don't be fooled by the price and the photos. The location is excellent as it is a step away from the station, in 20 minutes you arrive in Cascais and Lisbon, in addition there is the station for taxis, buses and Bolt (scooters) exactly under the structure. (Original) In reception non sanno l'inglese. Prenotata una stanza per tre, ci viene consegnata una stanza con sei letti, e abbiamo fatto fatica a muoverci in due, non oso immaginare in sei. Una dipendete ci afferma che la struttura non ha stanze da 3, nonostante abbiamo verificato realmente che esistono. Lenzuola e asciugami sporchi, abbiamo chiesto ovviamente il cambio nuovo, nuovamente sporche, giustificandosi che hanno un problema con la lavatrice. La pulizia del bagno è pessima, viene pulito ogni due giorni. Tale quale quella della cucina, vi faccio immaginare la sporcizia. Sconsiglio vivamente, non fatevi ingannare dal prezzo e dalle foto. La posizione è ottima in quanto si è a un passo dalla stazione, in 20 minuti si arriva a Cascais e a Lisbona, inoltre vi è la stazione dei taxi, degli autobus e dei Bolt (monopattini) esattamente sotto la struttura.

  • 5/5 Bruce L. 3 years ago on Google
    Top show 👏👏👏

  • 3/5 Mário S. 2 years ago on Google
    I'm still trying to figure the proper a valuation


Call +351 912 900 091 Open on Google Maps

Amenities


  • Hotel
    • ✓ Free Wi-Fi
    • ✓ Pet-friendly
    • ✓ Kid-friendly
    • ✓ Kitchens in some rooms
    • ✓ Airport shuttle
    • ✗ Pool
    • ✗ Fitness center

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