Christopher's Fine Jewelry image

Christopher's Fine Jewelry

Jeweler Jewelry designer Jewelry repair service Jewelry buyer Jewelry appraiser

One of the Top rated Jewelers in West Des Moines


Address

160 Jordan Creek Pkwy Suite 100, West Des Moines, IA 50266, United States

Website

www.christophersjewelry.com

Contact

+1 515-705-7465

Rating on Google Maps

4.80 (640 reviews)

Open on Google Maps

Working Hours

  • Sunday: (Easter), Closed, Hours might differ
  • Monday: Closed
  • Tuesday: 10 am to 6 pm
  • Wednesday: 10 am to 6 pm
  • Thursday: 10 am to 6 pm
  • Friday: 10 am to 6 pm
  • Saturday: 10 am to 5 pm

Featured Reviews


Frequently mentioned in reviews: ring (45) jewelry (37) Christopher (24) Charlotte (23) Nancy (21) time (19) Sierra (17) work (16) wedding (16) experience (16)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Tina T. 1 year ago on Google
    Absolutely amazing place to get your jewelry! Great selection and amazing customer service. Many other places were hesitate to assist me and my fiancé since we are young, but this was the opposite here. Charolette assisted us the moment we walked in to when we purchased our engagement ring and more! She is so welcoming, knowledgeable and very communicative. Consider requesting for her next time you stop in, she is the best out there!
    1 person found this review helpful 👍

  • 5/5 Eva L. 11 months ago on Google
    I had a couple of diamond rings that was not wearing anymore and wanted to design a new one combining both. Nancy worked so hard to find options from many jewelers to make my idea come true. The result exceeded all my expectations and the new ring is absolutely gorgeous. Nancy also updated me through every step of the process. I have always gone to Christopher’s for my jewels and I have never been disappointed. The staff is so polite and caring and they really listen to your needs. Honestly, the best jewelry store ever !! Thanks, Nancy for all your work.
    1 person found this review helpful 👍

  • 5/5 Harry K. 8 months ago on Google
    On September 13th we stopped at your store with some jewelry that we thought would have some value. We were lucky enough to get Charlotte Newcomb whom he had dealt with before. Previously we had taken some silverware to Charlotte and were pleased with the outcome. My wife hadn’t taken any jewelry to have evaluated for a long time and Charlotte spent an hour with us appraising the jewelry. She told Linda that she had some very nice pieces that were in very good condition. She made sure that Linda no longer wanted the jewelry and had no daughters or granddaughters to share it with. Her appraisal was very fair and we appreciate the time that she took with us today. If the occasion arises we will be sure to work with Charlotte and Christopher’s Jewelry again.
    1 person found this review helpful 👍

  • 5/5 Michael K. 3 years ago on Google
    I first purchased an engagement ring from them almost 3 years ago, I’ve purchased several more pieces of jewelry since, and I won’t consider going anywhere else. I’m not in there often, but Nancy (who I believe is the manager) remembers me, my previous purchases, and my taste in jewelry exactly every time I do come in. She’s amazing. It’s more than just Nancy, though, every person who works there is as helpful, friendly, and knowledgeable as you could ever want. I’m not a jewelry person by any means which worried me when I wanted to buy more jewelry for my wife, but from the moment I walk in, to the moment I leave, I’ve felt taken care of and appreciated every time I’ve visited, even if I didn’t buy anything. This has led to some outstanding surprise gifts for my wife that wouldn’t have worked without their help. They’re just so good, and their new location is beautiful, I can’t say enough good things about them. They have more than earned my lifelong business.
    1 person found this review helpful 👍

  • 5/5 wendy b. 8 months ago on Google
    For our 20 year wedding anniversary my husband had a new 2.5 carat diamond set in my original ring. I could not be happier with the way it looks! It is SO beautiful! Charlotte and Nancy were amazing to work with and understood my attachment to my original ring and wrap! They helped me incorporate a new diamond that was perfect! Simply perfect!!! Thank you!!
    1 person found this review helpful 👍

  • 5/5 Adrian M. 1 year ago on Google
    We have been back to Christopher’s several times now, sometimes for classic pieces and gifts, and most recently at their summer estate sale. We always work with Charlotte, who knows every piece in the store and is a fantastic guide. Buying jewelry is a big decision and it can be stressful—it’s never stressful with Charlotte. She is so knowledgeable and she cares about what our needs and what we are looking for—she always helps us find just the right thing. We highly recommend her and the rest of her team!
    1 person found this review helpful 👍

  • 5/5 Whitney W. 1 year ago on Google
    My experience at Christophers was a 10/10. I was greeted immediately and warmly by Randy and several other team members. I came in to get their new Sparkled bracelet, a permanent gold bracelet. I loved the concept, the ease of not choosing my jewelry everyday and feeling just a little fancy when I wake up in the morning. Randy was INCREDIBLE. He walked me through the whole process, was patient as I selected the right style for me and precise with welding the bracelet on me. I’ve always loved Christopher’s and this visit, service and product only added to my love of their brand and business values.
    1 person found this review helpful 👍

  • 5/5 Emily T. 1 year ago on Google
    We have worked with Christopher’s since we were talking about getting engaged. We love to shop local! Not only do they have lovely rings and jewelry, but they can also customize a ring to your desire. We were able to pick our own setting and now I have a unique ring that no one else has, unlike a chain jeweler. We continued to use Christopher’s for our wedding bands and LOVE them! They will clean your rings, complimentary, at any time and the service is incredible! We have loved working with Charolette and the whole team at Christopher’s. We will continue to use them as we grow in our marriage and family.

  • 5/5 Mary Beth W. 2 years ago on Google
    I had some difficulty finding the best fit for my engagement ring that was purchased from another jeweler. That's when I headed to Christopher's. Sierra, Charlotte, and Nancy were very patient in helping me find the best solution so that my ring is comfortable and secure. I so appreciated their kindness, willingness to work through multiple options, and ability to make me comfortable when I was worried about the ring's fit. Thank you, ladies! Will definitely return.

  • 5/5 Caleb L. 1 year ago on Google
    Sierra was the best to work with! She really understood the unique design and style we were looking for! She generously pulled and allowed us to view multiple stones. Excellent trade in value as well, great overall experience and I would highly recommend this customer experience to others.

  • 5/5 Mariann D. 1 year ago on Google
    We were needing to get updated appraisals on our wedding bands and my engagement ring as we switched homeowners insurance companies. Last appraisal was from 2003. I couldn't get my rings off my finger as it had been a long time having them off. We went into Christopher's where we purchased them. Sierra greeted us! We explained our situation. We then met Charlotte who was there to assist. She ended up cutting both rings off my finger so we could get them resized and appraised. Good news for me as my husband was talking, I ended up shopping. I found a beautiful wedding band with princess cut diamonds. I fell in love! I had to have it. He bought it for me as a replacement wedding band! Best customer service we have had in years! Thank you Sierra and Charlotte for being there and taking care of us! We appreciate you!

  • 5/5 Xavier B. 1 year ago on Google
    I was recommended by a friend to check out Christophers to buy an engagement ring. As soon as I walked in I was welcomed by Nancy. She was amazing! I didn’t know much about diamonds so she educated me and made me feel good about what I was looking out from a quality perspective. The whole process was very smooth. I highly recommend her to anyone! She’ll be getting a lot more of my business!

  • 5/5 Erica B. 1 year ago on Google
    Visited Christopher’s estate sale for the first time ever and had no clue what I was doing. Sierra was amazing and beyond helpful and knowledgeable. We had a blast trying items on, learning about the different stones and metals, and she helped me feel comfortable with the process. My husband and I already have another appointment set with Sierra to reformat my wedding band and possibly trade in some old jewelry I don’t wear. Truly an amazing first experience really looking and trying on different pieces I would have never normally tried on. Thank you Sierra for all your help and work!!! Much appreciated.

  • 5/5 Jessica B. 3 years ago on Google
    Craig was fantastic, great experience picking out our wedding bands! We got my engagement ring from Christopher’s too.

  • 5/5 Kim D. 3 years ago on Google
    . .

  • 5/5 Jon M. 3 years ago on Google
    We could not be more happy with our choice to give Christopher our business. We bought an incredible engagement ring, then wedding ring. Amazing quality and unmatched customer service. To know Christopher is to love him. But even more, his staff is amazing. Somehow, Craig remembered my name after only meeting me a few times. They are clearly family to Christopher, and the result is care, quality, and friendship. Couldn't recommend This store more. Love you Chris!

  • 5/5 Ben R. 3 years ago on Google
    Sierra, The sales woman, was very helpful, and even did some preshopping for me before I got into the store. It was an amazing experience and I will definitely go back.

  • 5/5 Haley D. 3 years ago on Google
    Very helpful and patient when choosing a piece of jewelry.

  • 5/5 Kt Marie S. 3 years ago on Google
    Always a treat to spend time here- I particularly love their estate pieces. Customer service second to none and their gold recycling services are the best!

  • 5/5 RLS 2 years ago on Google
    Scheduled a time with Kelly to look at some estate jewelry I inherited that I wanted to sell. The process was super easy and Kelly was very knowledgeable and helpful. She reviewed the pieces with us in private and went over each piece they were willing to make an offer on and the reasons for not being interested in the others. Very pleased with the experience and I will definitely work with Kelly in the future if I decide to part with any other estate jewelry. Thanks Kelly and Christopher’s.

  • 5/5 austin g. 1 year ago on Google
    Nancy did a fantastic job assisting me and guiding me though the myriad options and helped me to make a great decision that fit what my fiance wanted perfectly. I was extremely pleased with my experience at Christopher's and would highly recommend them to anyone in the market for fine jewelry, and especially for an engagement ring. Thanks again Nancy!

  • 5/5 Jim S. 11 months ago on Google
    Brought my wedding ring in about three weeks ago because the main marquise diamond fell out and was lost. I was able to purchase a new one and have repairs done and just picked it up today, it is absolutely beautiful. The staff were all super helpful and knowledgeable and the repair person did an exquisite job. Great news is that I found the original Diamond a week ago and am now going to have a neclace pendant made with it in there.

  • 3/5 Donna L. 1 year ago on Google
    If I rated on today's experience only, it would be 1 star, but we have purchased multiple pieces in the past, including my wedding ring, and had 5 star experiences. The sales associate made us feel it would not be worth her time to help us once it was determined we were interested in silver jewelry rather than gold. She simply waved her hand in a general direction and told us it would be "over there". My husband and I just looked at each other and left.

  • 5/5 katie d. 1 year ago on Google
    Nancy was so helpful to my Fiance when he was trying to find a ring similar to one I wanted. She had one custom made, it turned out absolutely stunning! I am so glad he found Nancy to help him after visiting several other shops in town who offered no help & made him feel this task was impossible. Nancy also was so amazing to us as we picked out our bands together ❤️ thank you, Nancy!! We will certainly recommend your services!

  • 5/5 Rachel K. 1 year ago on Google
    This is the first time I've been there and right away I love how nice everyone is here. I felt like I've been friends with all of the employees. Cat is who I went to see after she showed me a bunch of beautiful oval rings. She is so patient and found the perfect ring I have been looking for a long time. Highly recommended anyone who is looking for jewelry to go here first.

  • 5/5 Kyle L. 1 year ago on Google
    I recently bought an engagement ring at Christopher's and had a great experience! From my first visit, they were extremely helpful and took the time to listen to me. Charlotte is a great salesperson and she did a great job of teaching me all about diamonds so I felt educated throughout the diamond buying process. Eventually, she was able to find me the perfect ring, which my fiancée loved. I'm looking forward to buying more jewelry from Christopher's in the future.

  • 5/5 Andy C. 10 months ago on Google
    Nancy was fantastic. She helped my partner and I find rings within our budget and even found a better ring for my partner than we originally had looked at while still keeping our price in mind. She was sweet and all staff was welcoming and personable.

  • 5/5 Shari H. 11 months ago on Google
    I have been a customer of Christopher’s for years. Prices are reasonable and they are always willing to help with custom design. Charlotte is professional, yet warm and kind. She is knowledgeable and always helpful and a reason why I keep coming back to Christopher’s!

  • 5/5 Laurie E. 6 months ago on Google
    I'm very pleased with the customer service and also the quality of the work done at Christopher's Fine Jewelry. Nancy helped me through the process of re-making an older ring. Without hesitation, for all jewelry, I'd recommend Christopher's in a heartbeat!

  • 5/5 Christina J. 7 months ago on Google
    Ian and Charlotte were wonderful. Very knowledgeable and informative. Made us feel so comfortable and we had so much fun trying many pieces to settle on 2 beautiful pieces. Gorgeous estate pieces and we came away with a wish list of goodies

  • 5/5 Clifton S. 8 months ago on Google
    Charlotte greeted my wife and I immediately when we walked into this store. She helped us design and order a custom piece of jewelry that my wife adores! Charlotte was very personable and knowledgeable and was able to get us exactly what we were looking for!! If you’re thinking of stopping in, ask for her and you’ll be well taken care of…we will be back!! Thanks again Charlotte

  • 5/5 Karen K. 6 months ago on Google
    A repeat, but needs repeating. My jewelry is not expensive. It does have sentimental value to me. Christopher's always treats me as if I was one of their most high roller customers. Quan was a joy and took time to listen to an old lady. I'd recommend them to anyone.

  • 5/5 Lorretta M. 6 months ago on Google
    Zachary was very helpful with suggestions and pricing options for the estate jewelry. I purchased a beautiful garnet and diamond pendant. Christopher’s always has a nice selection of unique items.

  • 5/5 s p. 7 months ago on Google
    We love this place. They have beautiful jewelry. My husband bought me a beautiful ring for my birthday and I love it. I definitely will buy again. Thank you Christopher’s Jewelry. Very great employee crew. We loved Nancy who helped us ,She was Great !!! Thank you Nancy!!!!!! I’m

  • 5/5 D M. 3 years ago on Google
    The sales staff was wonderfully helpful and made excellent suggestions on how to enhance my enjoyment of my jewelry. I was especially pleased when they helped me choose a replacement star sapphire. The new stone is outstanding, an immense improvement over the original that broke.

  • 5/5 Linda B. 3 years ago on Google
    I purchased a beautiful ring today - Charlotte helped me every step of the way. She carefully listened to what I wanted and called today and told me that my perfect ring had arrived! She nailed it!!! Love the ring and so enjoyed working with a personable and competent professional - thank you, Charlotte!!!

  • 5/5 Nancy W. 3 years ago on Google
    I just had my ring cut off for an upcoming surgery. At Christopher's, Charlotte Newcomb cut my ring off for me at no charge. Because she was so professional, nice and helpful, I returned to her to have my ring resized. At that time she recommended I have it appraised for the correct updated replacement value, something I hadn't even considered. I did so and my ring is worth more than double the original appraisal. Thankfully I sent the updated appraisal to my insurance company; should something happen I will now have enough to actually replace it. A BIG thanks to Charlotte! I highly recommend her and Christopher's Fine Jewelry.

  • 5/5 Michelle K. 3 years ago on Google
    Very pleased with the work done on my ring! The staff are very friendly and professional.

  • 5/5 Joshua R. 3 years ago on Google
    Excellent customer service, a wide variety, with no knowledge from myself. They took care of all my thoughts, questions, and Worries!

  • 5/5 Andrew A. 3 years ago on Google
    Sierra is an amazing salesperson and would highly recommend her to anyone.

  • 5/5 Kaylene R. 3 years ago on Google
    We went in to pick up a piece of jewelry that they fixed for us. Of course they did an excellent job. And while we were there they steam cleaned any jewelry we had on that we wanted. Everyone is very courteous and knowledgeable. I would always highly recommend this jeweler.

  • 5/5 Mike Q. 3 years ago on Google
    Very friendly service. My purchase was ready and waiting for me when I arrived. Sierra was very helpful and help me pick the right jewelry that I'm sure my wife will love. Looking forward to my next purchase

  • 5/5 randy m. 3 years ago on Google
    Sierra was awesome! I will always come to her for my jewelry needs and recommend anyone that needs jewelry to her!!! She is the definition of a true sales professional!!!

  • 5/5 Kikie B. 3 years ago on Google
    Amazing service from Craig. Thanks sir

  • 5/5 Stefanie H. 3 years ago on Google
    My husband bought my STELLAR vintage wedding ring from Christopher’s in 2012. Their service has never been anything short of spectacular. Today, my ring needed a stone replaced and several prong repairs, and again, they were amazing and affordable to work with. They have earned our loyal business for life. They take great care of you personally and of your precious gems.

  • 5/5 mike r. 3 years ago on Google
    Awesome people to work with, actually get what you pay for, and they take care of things after the sale. Ask for Sierra

  • 5/5 James T. 3 years ago on Google
    Excellent selection.. excellent service.. excellent experience.. excellent prices. Completely satisfied!!

  • 5/5 Cole J. 3 years ago on Google
    Sierra made my purchasing experience a lot of fun! We spoke more about my girlfriend and I then we did about the ring itself. Sierra and her team made sure that the ring and myself were both taken of long-term. Will definitely be back to buy from her and from Christopher’s again!

  • 5/5 Thomas E. 3 years ago on Google
    Very enjoyable. Staff was pleasant, and patient. We are having a ring enhanced with additional stones and a ring repaired.

  • 5/5 Tyler H. 3 years ago on Google
    Sierra is the best! She is Very friendly, makes the process easy and stress free! Thanks for the great experience!

  • 5/5 Diane C. 3 years ago on Google
    They were professional and friendly. My rings fit so good and have never looked better. I sat in the parking lot due to crying from joy. My ring are what I wear for my wedding band that was my great aunts and the engagement ring is one of my mothers that has passed away. My husband wears his fathers wedding band. Thank you Christopher for the wonderful job.

  • 5/5 Abi R. 3 years ago on Google
    Christopher’s is my happy place. Huge selection, great prices, and fantastic staff. I was amazed at their estate jewelry inventory and had a hard time narrowing down what I wanted to take home. I’ll be back...a lot...probably more than my husband would like 😬🤷‍♀️

  • 5/5 Genaro V. 3 years ago on Google
    Even with social distancing and appointments they were so accommodating. I came in last minute and Kelly was so nice and helpful. I bought some wonderful earring for someone special and she loved them. Thank you

  • 5/5 Dylan G. 3 years ago on Google
    Charlotte was wonderful to work with and was respectful of every aspect i didnt know about. She'll be the reason i come back

  • 5/5 RAGHUNATH T. 3 years ago on Google
    Good and on time delivery

  • 5/5 Peg F. 3 years ago on Google
    Very professional and knowledgeable staff. Took care of my needs in a timely fashion.

  • 5/5 Tyler D. 3 years ago on Google
    Christopher’s fixed another jewelers sloppy work on bridal set inherited from great grandparents and soldered the bands together beautifully.

  • 5/5 Erin M. 3 years ago on Google
    I had a great experience upgrading my wedding ring using diamonds from my mom's ring. I recommend them!

  • 3/5 billsparks25 3 years ago on Google
    It's not a big deal, but I stopped by today looking for something. Doors were locked, but I could have made an app't. It's none of my business how they operate, but it's annoying. If they are scared of opening, then..........

  • 5/5 Ken J. 3 years ago on Google
    Sierra is great to work with and very nice selection. Thanks for the help.

  • 1/5 nope n. 3 years ago on Google
    $200 for an $800 piece? How do you live with yourself ripping people off? You're not about fair price, your just about taking advantage of people.

  • 5/5 Kelly L. 3 years ago on Google
    I've been a customer of Christopher's for years. Nancy helped me reset my grandmother's diamond into a beautiful new band. She listened to my tastes and preferences, and helped me find the perfect setting. Thank you, Nancy!

  • 5/5 Lynn K. 3 years ago on Google
    I am very pleased with my “reconditioned” ring! My total experience was very good. Kudos to Charlotte. Thank you, Lynn King

  • 5/5 Mark H. 3 years ago on Google
    Everyone in the store was very personable, friendly, and attentive to me . It was a great experience! It had been a long time since I had been in a jewelry store. When Christopher‘s says it’s fine jewelry you can believe it. Saw some very unique jewelry designs and I am very impressed with the value and quality of the items I purchased. I highly recommend checking them out!

  • 5/5 Glennda B. 3 years ago on Google
    Sierra P. was very helpful, courteous, and delightful to work with while picking out a wedding band set.

  • 5/5 Jason P. 3 years ago on Google
    Staff was attentive. Helped us to refurbish my wife's engagement ring and wedding band. Also ordered a new band to celebrate 10th anniversary. Nancy worked with us to find what we wanted and ensured that we got the ring back on schedule.

  • 5/5 Stephen G. 3 years ago on Google
    Christopher’s has been one of my favorite jewelry stores. They have quality products that are unique and not mass produced. Charlotte has great ideas for the perfect gift ideas! Very friendly atmosphere without any pressure.


Call +1 515-705-7465 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Repair services
  • Accessibility
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✗ Delivery
    • ✓️ In-store pick-up
    • ✓️ In-store shopping

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