Visitor Reviews


Frequently mentioned in reviews: room (41) hotel (20) clean (16) breakfast (12) staff (11) stay (10) desk (10) shower (9) front (9) stayed (8)
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  • 1/5 Rhaine G. 2 years ago on Google
    Outside of the staff being polite and the room being located close to the places we were going, it was a very unpleasant stay. The bed was uncomfortable, they didn't have any bedding for the pull out couch and I specified that it would be used. The room was ABSOLUTELY filthy! There was hair all over my bed when I pulled the cover back. The bathroom was appalling, sink, toilet and shower. I also had to mop the floor with a towel because my Nike slides were sticking to it!! I cleaned the room for a good half an hour or more. The carpet wasn't vacuumed nor was the bathroom mopped. We'll pass on going back here ever again. The money that we spent, I would expect for them to have cleaned prior to us arriving as opposed to fixing the bed and taking the trash out.
    3 people found this review helpful 👍

  • 1/5 Haley C. 1 year ago on Google
    Summery: broken mirrors, mold, funky smell, dirty, blood stains, and bed bugs. Inconvenient refund process. Checked into the hotel, and looked in the room to find mold above the shower, broken mirrors above the bed, and the room had a funky smell. Asked for a different room and they were very helpful with that. The mold was not as bad as the first so agreed to keeping it. Did more excessive searching when we got the keys for the room and took the fitted sheet off the bed and there was blood from bed bugs everywhere on the mattress! Yuck. Asked for a refund and they told us to come back to get one tomorrow between 10-11am when the manager is in. 100/10 do not recommend booking with this hotel.
    2 people found this review helpful 👍

  • 4/5 Angela C. 2 years ago on Google
    Rooms are clean but showing some age and wear and tear. The staff was all friendly. They do a modified cleaning. We got clean towels and more soap but only one shampoo so glad we had brought some. They didn't change the sheets but would tidy up the bed. The continental breakfast was decent. Biscuits and gravy for my husband and bagel 🥯 and cream cheese for me. However they do run out so first come first served. One thing we found nice is that the fridge had a usable freezer. The staff was all friendly so thank you.
    2 people found this review helpful 👍

  • 1/5 Paula B. 2 years ago on Google
    RUN FAST AND RUN FAR!!! Worse hotel I have stayed in, in 55 years. The rooms are filthy. Hair in tub, toilet seat was disgusting. Lots of activity all during night, people coming in and out of rooms which is alarming. An abandoned bench from a vehicle was sitting outside our window. There is no way I would eat their breakfast. Everything is dirty and clearly not sanitized. We had our grandchildren there and were appalled and did not feel safe. We couldn’t wait for morning to come to leave. It will be nothing short of a miracle if we don’t get sick from our stay. The front desk help is beyond trainable. The owner of this place should be ashamed. Seriously, stay away! I usually only give good reviews. I was so appalled that I felt others deserve to know this is one to stay away from.
    2 people found this review helpful 👍

  • 1/5 Ashley D. 2 years ago on Google
    This hotel was absolutely the nastiest hotel I have ever stayed in. I only got to Sioux falls every 6 to 9 months for my sons autism appointments and this was by far the worst one we have ever stayed in. The first room we were put in was not cleaned, the bed was remade with dirty bedding, the microwave had old noodles in it, the room was not vacuumed or wiped down and the tub was not clean. The front desk gal tried to make it right by movie us to a new room same kind but once the lights went off I noticed something crawling on the wall so I turned the light on and only one bug tries to scatter when the lights come on which is a cockroach. I was not about to move rooms again so we ended up sleeping with all the lights on. Come the next morning I stripped the bed before we left and looking at what mine and my sons heads and bodies were on I absolutely felt sick. I told the morning front desk associate what happen and she tried to give me a refund but couldnt without the manager and I have yet to get a phone call like I was suppose to or an email. I felt so dirty leaving there even after taking a shower i wouldnt even give a star but you kinda have to.
    1 person found this review helpful 👍

  • 1/5 Justin B. 1 year ago on Google
    This is the first time I've ever written a review but feel as if it's worth it. Besides from a few members of the staff, this hotel is not up to standards for the amount being charged. I immediately had to request a new room after entering the initial room. There was damage, rust, and it didn't even appear to be cleaned as towels were stained and hair all over the sink, toilet, and shower. My next room wasn't much better. I contacted Wyndham with pictures detailing my experience. All corporate did was offer me some points. Terrible customer service on their end. I should have paid the extra $10 to stay at the Hampton down the road.
    1 person found this review helpful 👍

  • 1/5 beth d. 2 years ago on Google
    I would like staff and any visitors to know that I saw and have documentation of bed bugs in my bed. I was reimbursed for my stay but this was a HUGE inconvenience and I am still having to quarantine my things, hoping and praying I did not bring them home. I did not sleep and this issue affected our entire trip to Sioux Falls. This issue must be dealt with immediately for the health and safety of all. I DO NOT recommend this hotel under any circumstances.
    1 person found this review helpful 👍

  • 1/5 Lori N. 2 years ago on Google
    First off walked and realed of weed, many people were complaining and saying they were going to get contact high. Got into our room to find dog food on the carpet, cleaning rags still on the shelf, amd long black hair in the tub. Made us wonder how the beds were. Pillows were terrible. Only reason we gave a 1 star if the beds were comfortable. We didn't have breakfast. However, 930 am and housekeeping was knocking on door and had we not had the lock done, she would have walked right in. Stay far away from here!
    1 person found this review helpful 👍

  • 1/5 La Tanya W. 2 years ago on Google
    DON’T WASTE YOUR TIME!! This hotel has to be against all code violations . There was nothing clean in the room. I hardly got any sleep because of the noise. i felt like something was crawling on me all night. I went down for breakfast and was greeted by someone dog chained to a table. i have never been in such a hurry to check out. Would not recommend to my worst enemy. I wish i could post the pictures i took. The online pictures ave very deceiving. Holes in the ceiling in the shower.
    1 person found this review helpful 👍

  • 2/5 D L. 2 years ago on Google
    I do lower my expectations for those roadside motels nevertheless I give accurate reviews. Owners may ignore them and do nothing but guests need know. Firstly, ADA persons be aware. The front door has no button to push for electric door open. You have to pull open the door to get in. This is not ADA compliant. We reserved a double queen room. They only had one, it was a handicap unit. We took the key and looked at it but quickly asked for any other room even if only 1 bed. Ended up in a single king suite. The handicap unit bathroom shower area seemed older than me (I’m 63). It was dark yellow and gross. The the sink was teeny with no counter space to place you personal amenities. The bed was so soft my arm sunk 25% with little effort. It was room #100something on the lower floor near the far exit. The handicap room did not have any electronic button to open the door. Our #313 room had a nice bed. The side tables used to be attached to the wall were gone. You could see the damage on the wall. The bathroom sink was spacious but still had the many decades old faucet. Gotta turn each round plastic handle separately. Room was clean. Pack a coffee pot when you travel unless you enjoy those flimsy single cup makers. I never found one of those to be clean. Calcium build up never removed. Couch has a foot stool with storage. A coffee table would be more useful. Lady who handled our check-in was nice and helped eagerly when needed. The free Breakfast was minimal. Only yogurt was children type. Milk was not individual containers but 1 gallon which we all had to handle. I went without. The juice machine was empty. This all is 45 min before breakfast ends. No body was tending the kitchen. Only 5 tables and full. I stood eating my waffle which tasted good.
    1 person found this review helpful 👍

  • 1/5 Wyndi M. 1 year ago on Google
    Must be under new ownership because this hotel is falling apart! We stayed here 4 years ago and loved it it was clean and very well maintained! Today it was not it’s a hotel that is falling apart! I would highly recommend NOT staying here! Staff was friendly! But outlets sink and carpets and doors and frames to rooms need replaced the shower had yellow stains and needs updated the sink was barely hanging on the wall there was a smell in the room that I couldn’t place! Not worth the money we paid at all! I’ve been to this hotel quite a few times! Never again !

  • 1/5 DMAC D. 1 year ago on Google
    Well worn rooms. Many questionable aspects of this hotel. The upkeep on this property is lacking. Clean? Maybe. Depends on your idea of what clean is. Pullout sofa gave me pause. Stopped at the local Walmart for a sleeping bag. Would not have stayed here but it was the only place with rooms on a busy weekend in Sioux Falls. Now I see why it was the only one with rooms. Next time I will bring a tent and camp.

  • 5/5 Jason P. 1 year ago on Google
    This little micro-hotel is a good bet! They are newly renovated, great water pressure and shower. Clean room and very friendly staff. Literally hits above the bar at a budget price. Expect tiny room. Expect excellent service. Amazing.

  • 1/5 Casimira B. 1 year ago on Google
    We had a very bad experience they are rude and very disrespectful our ROOMS were disgusting and weren’t clean at all they had boogers and feces on the walls we went down and asked for a new room and they gave us a room that was worse! So we had asked to get a refund so we can find somewhere els to stay and he said he was not gonna give us a refund because the housekeeping went in and cleaned it when they did not. we were in there no one even came and knocked on the door. I’m very unimpressed and if I could give a negative rating I would! 0/10 I wouldn’t even recommend this place to my worst enemy. The hotel was gross and not well taken care off and the employee was just down right a mean person.

  • 4/5 Cheryl H. 1 year ago on Google
    If you need a clean, budget room this is it. The bed was comfortable and the sheets soft. The room and bathroom were clean. The hotel was quiet. Breakfast was nice with hot coffee, waffles, biscuits and gravy and a selection of juice, pastries, yogurt and cereal. Parking lot is well-lit and the front desk clerk was very friendly.

  • 4/5 L M. 2 years ago on Google
    Good price, friendly desk clerk, decent breakfast. Room smelled good and beds were clean. We had a suite which was small and the couch and carpet were quite stained. Decent for one night and close to 41st street for easy access to eating and shopping options.

  • 3/5 Lee C. 1 year ago on Google
    This was not my favorite hotel, but I have stayed at worse. A lot of patch work in the room for sure. Decent breakfast and they cleaned my room each day. The location was probably the best part. Everything is in close distance.

  • 4/5 K. B. 1 year ago on Google
    Clean room with needed amenities. The hot breakfast was great. Sausage gravy, biscuits, waffles, and a nice variety of fruits and other items. Location was within walking distance of Carnaval Brazilian Grill. Hard to beat that place for an awesome dinner!

  • 3/5 Callie A. 2 years ago on Google
    Clean, quiet room except for interstate noise. Air conditioning worked great and bed was comfortable. Hallways and public areas including elevator and stairwells were very dirty. Not a good reflection on the hotel. Paint job on 3rd floor was terrible. Also, the lady who checked us in made it very clear that the hotel was non-smoking and that there was a hefty fine if we smoked in the room. We are non-smokers so that was not an issue however, upon arrival onto our floor, we could immediately smell heavy cigarette smoked. Luckily, our room smelled fine.

  • 4/5 Ham B. 1 year ago on Google
    The stay was comfortable. No interruptions while we were sleeping. Our room was clean. We had a decent view out of our window. There was lots of hot water for my much needed shower. We were supplied with a coffee pot and coffee. They also had a microwave and small fridge which is useful while traveling long distances. The front desk staff were friendly and accommodating. The room could have been slightly cleaner, the toilet seat had burned cigarette ashes burned it (non smoking floor) and the freezer had some yellowing ice inside. My kids kept touching the yellow ice in the freezer grrr. Overall we had a nice rest and woke up ready to go to our next venture.

  • 5/5 Susan S. 1 year ago on Google
    I recently stayed here on my way back from a road trip. The desk staff were polite, cheerful, courteous, and knowledgeable about the area. It is located near restaurants and shopping, which was helpful, as we needed to pick up a few items. Parking area is well-lit and clean. Room was comfortable and clean.

  • 5/5 Sharon B. 1 year ago on Google
    The front desk staff are amazing people. They were pleasant and extremely knowledgeable about their Wyndham property policies. Rooms were good but a little out dated but still comfortable for an overnight stop.

  • 4/5 Karen S. 2 years ago on Google
    Quiet for a place by the Interstate. Thunder and lightning around 4am and rumbles weren't heard in our room. There were some minor cosmetic issues, but nice breakfast items available as part of room rate. Good selection of TV channels.

  • 5/5 Hope W. 2 years ago on Google
    My family and I enjoyed our stay at Microtel this week. After our original plans were cancelled we found Microtel and was able to secure a room on short notice during a eventful weekend. The staff were very pleasant to work with and accommodating. We were met with smiles at every meeting during our stay. And the breakfast each morning was a bonus! I usually look for that in an amenity but on short notice I didn't think about it. I was excited when the staff mentioned it.

  • 3/5 Marie M. 2 years ago on Google
    There was no do not disturb sign in the room. Had to go down to the front desk to get one. There was no luggage rack to put the suitcase on. The breakfast was okay. I have had better and I have had worse. There was two of us in the room and there was only 2 bath towels, and I usually use 2 towels one for my hair (I have long hair) and one to dry off. Didn't feel like going down to the front desk to get one more towel. There were 2 wash clothes and 2 hand towels. Which was fine. We have stayed at other Microtel's and they were much better then this one. We won't be staying at this location in the future unless it is a last resort.

  • 5/5 JOSHUA N. 2 years ago on Google
    Suite room was very specious and Very clean. very affordable hotel near my work place. Clean property, check inn was great. They run coffee 24/7 not many places do that. Hot breakfast 🥞 was great.

  • 4/5 Michelle N. 2 years ago on Google
    Super sketchy place. Rust everywhere. Elevator looks like it was refurbished from a demolished building. Wires hanging from the ceiling. Just overall not what you would expect a Wyndham hotel to look like. Only reason they get 4 stars is the hotel clerk. She was amazing. I am a night driver so trying to find a place is super difficult since most places won't check you in before noon. I was able to check in super early and get some well needed rest before heading back out on the road.


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