3/5 Andrew T. 1 year ago on Google
I
have
gotten
take-out
from
here
a
couple
times
and
was
still
making
up
my
mind
on
it
when
I
unfortunately
had
an
unpleasant
service
experience
(due
to
the
management,
not
the
cashier
or
service
staff)
that
will
sour
my
perception
of
the
place
if
or
when
I
return
again.
The
food
itself
is
fine
or
pretty
good
-
I
like
the
hot
basil
rice
as
a
vegetarian
option
especially.
The
long
annoying
story:
I
ordered
takeout
in
person,
then
went
to
the
grocery
store
and
came
back.
There
were
a
couple
other
people
ordering,
so
the
regular
cashier
who
had
taken
my
order
was
busy.
One
of
the
management/owners
was
there
too
saw
me
and
asked
if
that
was
my
order;
it
was.
Then
tried
to
explain
to
me,
in
an
accusatory
tone,
the
different
prices
for
lunch
and
dinner.
I
had
made
no
objection
to
anything
about
their
prices
and
had
already
paid
cash
when
placing
the
order.
At
first
I
thought
they
were
saying
I'd
been
charged
the
wrong
price
so
I
sort
of
waited
for
him
to
get
to
the
point.
After
him
leading
me
over
to
the
wall
menu
and
pointing
at
the
price,
I
brought
out
my
receipt
and
showed
him
the
same
price
that
I'd
already
paid.
(This
is
where
he
was
especially
condescending
and
insulting:
Because
the
receipt
itemized
the
base
curry
order
and
the
$3
added
protein,
I
mentioned
both
items
as
a
way
of
AGREEING
the
price
I
had
already
paid
was
the
sum
he
was
pointing
at
on
the
menu,
but
he
interpreted
this
as
some
sort
of
challenge
to
his
still-unclear
point
and
asked
me
"okay,
what
do
you
get
when
you
add
those
numbers
together."
I
don't
need
you
to
check
that
I
can
add
3
to
a
number,
dude.
Just
say
"right,
21
total"
or
whatever.)
I
told
him,
multiple
times,
"I
have
no
objection
to
the
price",
"there's
no
problem
here,
why
are
you
bringing
this
up."
Eventually
he
told
me
"you
said
price
was
'illegal'",
I
said
I
didn't
say
anything
like
that,
and
he
STILL
kept
going.
Finally
he
slowed
down
enough
to
actually
listen
to
me
telling
him
I
didn't
express
any
problem
with
the
price,
he
went
back
to
the
cashier
who
immediately
told
him
"no,
that
was
a
different
guy,
I
already
talked
to
him
about
it
and
we
worked
it
out."
So.
There
was
some
other
customer
who
had
an
issue
with
the
lunch
vs
dinner
prices.
There
was
a
communication
issue
where
he
thought
it
was
me.
And
that's
all
fine,
until
you
ignore
your
customer
because
you're
dead-set
on
giving
a
lecture/rant
and
won't
possibly
consider
you're
the
one
mixed
up.
From
the
way
he
talked
to
his
cashier,
I
doubt
he
treats
his
staff
very
well
either.
He
was
clearly
worked
up
about
the
whole
thing,
so
a
good
start
to
conduct
yourself
better
is
CHILL
OUT
-
for
god's
sake
it
was
a
misunderstanding
about
$3
or
something.
Even
if
I
had
been
the
one
complaining,
his
condescending
and
aggressive
behavior
still
would've
been
inappropriate.
If
you're
not
capable
or
willing
to
communicate
clearly
and
calmly
about
these
little
things,
I
recommend
you
let
your
staff
do
their
jobs;
the
cashier
seemed
to
have
everything
handled
just
fine
until
the
other
guy
got
involved.
(People
like
this
often
decide
to
blame
the
staff
for
their
own
behavior;
I
hope
that
doesn't
happen
here.)
I
was
tempted
to
give
this
two
stars,
but
ultimately
the
food
is
okay
and
most
people
there
seem
competent.
Just
a
frustrating
few
minutes.
1 person found this review helpful 👍