1/5 Kishor U. 1 year ago on Google
I
had
booked
this
hotel
online
through
the
hotels
website
while
I
was
travelling
with
my
family.
When
I
went
to
check-in
at
late
night
hours
the
staff
shocked
me
saying
that
the
hotel
is
full.
I
complained
to
the
staff
then
how
the
website
has
taken
my
booking
amount
and
gave
reservation
confirmation.
The
staff
was
so
arrogant
and
not
at
all
supportive
saying
that
the
activity
is
out-sourced
and
we
don't
know
anything
on
that.
I
even
tried
to
reach
hotel
management
through
phone
however
they
also
didn't
bother
much
on
my
situation.
I
had
to
roam
around
Solapur
city
in
the
middle
of
night
with
my
family
to
find
another
accommodation
inspite
of
having
confirmation
vouchers
of
this
hotel.
It
was
such
a
nightmare
because
of
this
hotels
irresponsible
behaviour.
I
also
had
to
followup
a
lot
to
get
refund
of
my
booking
amount.
Anyone
booking
this
hotel
is
at
the
mercy
of
hotel
staff
and
management.
So
beware
before
booking
.
1 person found this review helpful π