1/5 E p. 1 year ago on Google
(Translated
by
Google)
Since
the
hotel
does
not
handle
a
good
CUSTOMER
SERVICE,
at
least
NOT
on
the
part
of
MRS
ANDREA
BOTERO,
I
leave
my
public
complaint!
Although
I
have
never
been
to
the
hotel
and
I
don't
know
its
system,
the
aforementioned
Ms.
agreed
to
arrange
for
me
to
send
a
package
that,
due
to
delays,
arrived
very
late
for
an
event
that
had
been
held
at
the
hotel.
Although
his
job
was
not
that,
I
would
believe
that
he
kindly
offered
to
do
it,
however
his
poor
communication
and
lack
of
honesty
caused
a
package
with
significant
merchandise
to
be
lost!
The
worst
of
all
was
not
that,
but
the
lack
of
sincerity
on
his
part
since
the
lady
who
attends
the
unkind
reception
had
been
very
clear
in
stating
that
she
had
delivered
the
package
as
it
had
arrived,
that
is,
without
a
guide.
WHAT
COST
TO
BE
SINCERE
AND
HELP
ME
TO
MANAGE
FROM
THE
TRUTH!!!
DO
NOT
SAY
ALREADY
I
SEND
HER
TEST
VIDEO
AND
TWO
DAYS
SAY
THERE
IS
NOTHING
AND
I
FIND
OUT
TWO
DAYS
LATER
OF
ALL
THE
ANGUST
THAT
SAID
PACKAGE
WAS
NEVER
LABELED
AND
IT
WAS
BUT
SHE
RECEIVED
A
CALL
FROM
THE
COMPANY
AND
ONLY
KNEW
TO
SAY
THAT
SHE
I
DID
NOT
KNOW
ANYTHING,
I
was
not
looking
for
her
to
solve
anything
for
me,
just
to
be
honest!!!!
oh!
and
let's
add
that
SHE
WAS
NEVER
ABLE
TO
READ
MY
MESSAGES
I
COULD
ONLY
KNOW
ABOUT
HER
THROUGH
AN
INTERMEDIARY!!
what
a
lack
of
humanity
and
collaboration
if
that's
how
the
people
who
work
in
that
hotel
act
I
can't
imagine
the
rest!!
(Original)
Ya
que
el
hotel
no
maneja
una
buena
ATENCION
AL
CLIENTE
por
lo
menos
NO
de
parte
de
la
SRA
ANDREA
BOTERO
dejo
mi
queja
publica!
aunque
nunca
he
estado
en
el
hotel
y
desconozco
su
sistema
la
sra
antes
mencionada
acepto
gestionarme
el
favor
de
enviar
una
encomienda
que
por
retrasos
llego
muy
tarde
para
un
evento
que
se
habia
realizado
en
el
hotel.
Aunque
su
trabajo
no
era
ese,
creeria
q
amablemente
se
ofrecio
a
hacerlo,
sin
embargo
su
mala
comunicacion
y
falta
de
honestidad
lograron
que
un
paquete
con
mercancia
significativa
lograra
ser
extraviado!!
lo
peor
de
todo
no
fue
eso,
sino
la
falta
de
sinceridad
de
su
parte
ya
que
la
sra
que
atiende
recepcion
poco
amable
habia
sido
muy
clara
en
afirmar
que
ella
habia
entregado
dicho
paquete
tal
cual
como
habia
llegado,
es
decir
sin
guia.
QUE
COSTABA
SER
SINCERO
Y
AYUDARME
A
MI
A
GESTIONAR
A
PARTIR
DE
LA
VERDAD!!!
NO
DECIR
YA
LE
MANDO
VIDEO
DE
PRUEBA
Y
LOS
DOS
DIAS
DECIR
YA
NO
HAY
NADA
Y
ENTERARME
YO
DOS
DIAS
DESPUES
DE
TODA
LA
ANGUSTIA
QUE
DICHO
PAQUETE
NUNCA
FUE
ETIQUETADO
Y
LO
PERO
ELLA
RECIBIO
LLAMADA
DE
PARTE
DE
LA
EMPRESA
Y
SOLO
SUPO
DECIR
QUE
ELLA
NO
SABIA
NADA,
yo
no
estaba
buscando
que
ella
me
resolviera
nada
solo
que
fuera
sincera!!!!
ah!
y
agreguemos
que
NUNCA
FUE
CAPAZ
DE
LEERME
LOS
MENSAJES
SOLO
PODIA
SABER
DE
ELLA
POR
UN
INTERMEDIARIO!!
que
falta
de
humanidad
y
colaboracion
si
asi
actuan
las
personas
que
trabajan
en
ese
hotel
no
me
imagino
lo
demas!!
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