1/5 shahd b. 4 months ago on Google
I've
just
edited
my
response
to
show
how
unconfident
you
became
after
this
lengthy
comment
to
my
one-star
rating.
I
didn't
mention
anything
about
being
late
or
arguing
about
it,
and
I
would
prefer
you
to
cancel
my
appointment
with
no
refunded
deposit
rather
than
your
staff
being
rude
to
your
customers.
The
only
thing
that
I
was
upset
with
was
your
staff's
way
of
dealing
with
us.
No
one
would
be
upset
if
you
treated
them
in
a
respectful
way.
No
matter
what
the
situation,
as
long
as
the
others
speak
to
you
respectfully,
you
should
do
that
in
return.
The
displeasure
comes
when
you
treat
people
rudely,
and
that
is
exactly
what
happened
to
me.
It
is
worth
mentioning
that
there
were
two
staff
members;
one
of
them
was
kind
enough,
and
she
told
us
clearly
that
your
appointment
might
be
cancelled
because
you
were
late,
and
we
accepted
this
happily.
However,
the
other
one
started
arguing
in
the
middle
of
the
reception
area
to
teach
us
some
lessons
about
making
your
appointment
on
time,
talking
to
us
in
a
disrespectful
tone,
and
the
way
was
very
irrespective;
she
made
it
feel
like
it
was
personal.
I
am
not
sure
why!
Ignoring
the
fact
we
apologised
and
mentioned
the
sudden
health
circumstances
I
faced
before
the
appointment
as
I
have
tough
pregnancy
symptoms,
which
I
don't
have
control
over,
and
that
what
makes
us
late,
she
ignored
all
of
that,
didn't
have
empathy
for
it,
nor
was
she
understanding;
she
even
said
you
would
know
if
you
were
sick
before
the
appointment
time!
while
sickness
has
no
time
to
set!
Our
7-year-old
daughter
was
with
us;
she
was
very
excited
to
experience
this
moment,
but
the
way
that
receptionist
treated
us
was
unprofessional,
made
us
very
uncomfortable,
and
really
made
that
experience
the
worst
for
all
of
us.
