Familjeläkarna i Husby image

Familjeläkarna i Husby

Medical clinic

😠 Very bad ... cancels the appointment without notifying the patient and does not resend new appointments. It has happened several times that you go there and the doctor is ill without being notified. Very long phone queues to arrive and if you choose to call them, the time is never said. You are tre... People often mention time, doctor, inte, staff, center, appointment, kare, health, rdcentral, call,


Address

Edvard Griegsgången 13, 164 32 Kista, Sweden

Website

www.famlak.se

Contact

+46 8 751 25 00

Rating on Google Maps

2.40 (56 reviews)

Open on Google Maps

Working Hours

  • Wednesday: 8 am to 5 pm
  • Thursday: 8 am to 5 pm
  • Friday: 8 am to 5 pm
  • Saturday: Closed
  • Sunday: Closed
  • Monday: 8 am to 5 pm
  • Tuesday: 8 am to 5 pm

Featured Reviews


Frequently mentioned in reviews: time (17) doctor (14) inte (13) staff (13) center (10) appointment (9) kare (9) health (8) rdcentral (8) call (7)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Maryam D. 3 years ago on Google
    (Translated by Google) Very bad ... cancels the appointment without notifying the patient and does not resend new appointments. It has happened several times that you go there and the doctor is ill without being notified. Very long phone queues to arrive and if you choose to call them, the time is never said. You are treated badly and I wonder if you dare to treat people who live in other areas like Lidingö in the same way. (Original) Väldigt dåligt... avbokar tiden utan att meddela patienten och skicka inte igen nya tider. Det har hänt flera gånger att man gå dit och läkaren är sjuk utan att meddelas. Väldigt långa telefonkö för att komma fram och om man väljer att de ringer blir aldrig den tid som sägs. Man behandlas dåligt och jag undrar om man våga behandla folk som bor på andra område som Lidingö på samma sätt.
    5 people found this review helpful 👍

  • 1/5 Yegane T. 3 years ago on Google
    (Translated by Google) Worst health center ever! They canceled your time and rebooked at a completely different time without notifying you why. When asked why they say "I can not answer that" Useless doctors who always have long conversations with others while it's your time! They do not care about the patient's treatment. Without wanting the patient to return to eternity and giving only sedatives instead of examining treatment! Unpleasant staff who are always angry and refuse to answer your questions. It has happened several times that they cancel the time without notifying or asking if it is okay !!! Absolutely NOT recommended !! (Original) Värsta vårdcentral någonsin! De avbokat din tid och ombokar i en helt annat tid utan att meddela dig varför. När man frågar de varför säger de "det kan jag inte svara på" Värdelösa läkare som tar alltid långa prat med andra medan det är din tid! De bryr sig inte om patientens behandling. Utan vill att patienten återkommer till evighet och ger bara lugnande mediciner istället att undersöka behandling! Otrevligt personal som är alltid sura och vägra svara på dina frågor. Det har hänt flera gånger att de avbokar tiden utan att meddela eller fråga om det är okej!!! Rekommenderas absolut INTE!!
    5 people found this review helpful 👍

  • 1/5 Sara R. 3 years ago on Google
    (Translated by Google) Disaster!!!! A large clinic with unpleasant and helpful staff. The clinic has almost good doctors and that is why I go there, otherwise it is a disaster clinic with a very low level in Stockholm. When I call with the phone to book an appointment, the waiting time is often between one and three hours. I think staff working there are busy with mobile or social media, otherwise why should I wait in line for two hours? I'm really sorry I have to call and wait three hours in a row to talk to a nasty staff member to make an appointment with a doctor. I am very sorry to live in this area and live with these problems all the time. DISASTER !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! I GIVE ZERO FROM TEN. ZERO FROM TEN, 0 FROM 10. (Original) Katastrof!!!! En stor klinik med obehaglig och hjälpsam personal. Kliniken har nästan bra läkare och det är därför jag åker dit, annars är det en katastrofklinik med mycket låg nivå i Stockholm. När jag ringer med telefonen för att boka en tid är väntetiden ofta mellan en och tre timmar. Jag tror att personal som arbetar där är upptagna med mobila eller sociala medier, annars varför ska jag vänta i kö i två timmar? Jag är verkligen ledsen att jag måste ringa och vänta tre timmar i rad för att prata med en otrevliga personaler för att boka tid hos en läkare. Jag är väldigt ledsen att bo i det här området och leva med dessa problem hela tiden. KATASTOROF!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! jAG GER NOL FRÅN TIO. NOL FRÅN TIO, 0 FRÅN 10.
    4 people found this review helpful 👍

  • 5/5 Javad Moradi N. 2 years ago on Google
    (Translated by Google) I agree with you that there have been serious shortcomings in the business, and personally believe that poor leadership and incompetent staff had caused chaos in the business, above all careless and nonchalant from the business manager who had created these suffocating environments both internal and external to the business, thus both patients and the staff themselves were affected. But since two months ago, I see changed routines, even reinforcement of staff from the medical profession and nice receptionists, which has changed my opinions about the business and today I can say that there are no serious flaws but there is still a lot to correct and those responsible should take take patients' opinions and reviews seriously and ensure that deficiencies are addressed. Personally, I have been helped by a newly hired doctor named Felix, for which I am grateful because he is expert, principled, thorough and superb, and as a patient I needed a doctor with these qualifications and to perform vital medical measures as he did in my case. I may take this opportunity to also thank those who directly and indirectly made these efforts to make these improvements possible and to wish them all the best of luck in the future. (Original) Jag instämmer med er att det har funnits grova brister på verksamheten, och personligen anser att dåligt ledarskap och inkompetent personal hade orsakat kaos på verksamheten, framför allt slarvig och nonchalant från verksamhetschefen som hade skapat dessa kvävande miljöer både intern och externa på verksamheten, därmed har både patienter och själva personalen drabbades av. Men sedan två månader tillbaka ser jag ändrade rutiner, tom förstärkning av personal bland annat från läkarkåren och trevliga receptionister, vilket har ändrat mina åsikter om verksamheten och idag kan jag påstå att grova brister inte finns men fortfarande finns mycket att rätta till och bör ansvariga ta patienternas åsikter och recensioner på allvar och se till att bristerna åtgärdas. Personligen har fått hjälp av ny anställd läkare som heter Felix, vilket är jag tacksam för eftersom han är sakkunnig, principiellt, noggrann och suveränt, och som patient behövde jag en läkare med dessa behörigheter och göra livsviktiga medicinska åtgärder som han gjort i mitt fall. Jag får utnyttja tillfället och även tacka de som direkt och indirekt gjorde dessa insatser för att möjliggöra dessa förbättringar och få önska alla dem lycka till i fortsättningen.
    3 people found this review helpful 👍

  • 1/5 marit a. 1 year ago on Google
    (Translated by Google) Not working at all! GPDR throw yourself into the wall. Total disaster. Paper that disappears, etc., etc. If you speak Farsi, you can go to the front of the queue to the reception without any problems!!!!!! (Original) Fungerar inte alls! GPDR släng dig i väggen. Total katastrof. Papper som försvinner osv osv. Pratar du farsi kan du gå före i kön till receptionen utan problem!!!!!!
    3 people found this review helpful 👍

  • 1/5 Atefeh M. 2 years ago on Google
    (Translated by Google) Unpleasant financial manager! They book appointments without notifying a relative as my mother has Alzheimer's. And when she misses the visit, they want SEK 400. They want SEK 400 regardless of… to o with when I have canceled a visit but they have not reggaed it. This time I was also called a liar (Original) Otrevlig ekonomiansvarig! De bokar tider utan att meddela anhörig då min mamma har alzheimers. O när hon missar besöket så vill de ha 400kr. De vill ha 400kr oavsett… till o med när jag har avbokat besök men de inte har reggat det. Denna gång blev jag även kallad lögnare
    3 people found this review helpful 👍

  • 1/5 Anders S. 2 years ago on Google
    (Translated by Google) Non-serious care company that would certainly be classified as the worst care company in Sweden! They are responsible for vaccinating against c19 at Finlandsgatan 64 in Akalla. Booked an appointment there and arrived a few minutes before, parked the car, paid the parking ticket... goes to the venue. There is a large note on the door saying to go to the health center instead, which is more than 1km away. What were they thinking now? Clearly non-serious! Previous experience with the company is when they bought Flotiljens Vårdcentral in Barkarbystaden, a very good and well-reputed healthcare center with competent and talented staff. Wondering why, more or less, all staff resigned and changed employers immediately? Sorry... a nurse actually came along to the family doctor but resigned soon after.. My recommendation is to choose a serious company. (Original) Oseriöst vårdbolag som säkerligen skulle klassas som sämsta vårdbolaget i Sverige! De är ansvariga för att vaccinera mot c19 på Finlandsgatan 64 i Akalla. Bokade en tid där och kom några minuter innan, parkerade bilen , betalade P-biljett... går till lokalen. Där sitter en stor lapp på dörren att man ska ta sig till vårdcentralen istället som ligger mer än 1km bort. Hur tänkte dom nu? Klart oseriöst! Tidigare erfarenheter av bolaget är när de köpte Flotiljens Vårdcentral i Barkarbystaden, en mycket bra och välrenomerad vårdcentral med kompetent och duktig personal. Undrar varför, mer eller mindre, all personal sade upp sig och bytte arbetsgivare omgående? Sorry... en sjuksköterska följde faktiskt med till Familjeläkarna men sade upp sig strax efter.. Min rekommendation är att välja ett seriöst bolag.
    3 people found this review helpful 👍

  • 4/5 Joobin K. 3 years ago on Google • 180 reviews
    Bra!

  • 1/5 kanchan s. 1 year ago on Google • 5 reviews
    They feel it’s a joke going on. They tell u to call morning 8am to book appointment against the next day. Upon calling they don’t book you the time instead give u number to call the nurse and later they don’t book at all Pathetic
    2 people found this review helpful 👍

  • 1/5 Nicole R. 11 months ago on Google • 5 reviews
    You have to wait up to 3 months to be able to get a doctor's appointment. Then when you request a certificate for my father who is 75 years old to the housing agency, they request SEK 750 for this to be issued. Ignorant staff who don't understand simple questions.
    2 people found this review helpful 👍

  • 1/5 Annette E. 3 years ago on Google
    (Translated by Google) Have on 2 different occasions booked an appointment at this health center and when I show up there is no time booked for me. (Original) Har vid 2 olika tillfällen bokat tid på denna vårdcentral och när jag dyker upp finns ingen tid bokad för mig.
    2 people found this review helpful 👍

  • 1/5 Jonas E. 5 months ago on Google • 3 reviews
    Bad treatment and no results. Several times now but nothing ever worked
    1 person found this review helpful 👍

  • 1/5 Asse A. 1 year ago on Google
    Om man inte kan se en dubbelsidig öroninflammation på ett barn då undrar jag verkligen vilka fler diagnoser man missar på denna vårdcentral. Det räckte med ett besök för att aldrig gå dit mer igen.
    1 person found this review helpful 👍

  • 5/5 Jennifer S. 1 year ago on Google
    (Translated by Google) I followed my doctor to this health center. In my opinion the best doctor I have had in many years, who listens and actually takes his time to help. I have always been well received and received very good service at the reception. (Original) Jag följde min läkare till denna vårdcentral. Enligt mig den bästa läkaren jag har haft på många år, som lyssnar och faktiskt tar sin tid för att hjälpa. Jag har alltid blivit väl bemött och fått väldigt bra service i receptionen.
    1 person found this review helpful 👍

  • 1/5 Aras K. 3 years ago on Google
    (Translated by Google) Must change name to fämiljen store in husby, I did not see in my live many idiot stay in one place, have been house doctor to my eyes, she said we just look at one eye to others must book a new time, a time a place, they should to some problem feel money and several times pick you up to the doctor, think next time they will frame all the house and say you must book an appointment and come to the doctor therefore the product doctor does not have a job and we do not have money and after several years everyone says the family must pay abnomang to us, idiot, idiot ...... must go to ............ (Original) Måste byta namn till fämiljen butik i husby, jag såg intei mitt live många idiot stanna i en plats, har varit hus läkare till mina ögon, hon sa vi kolla bara på en ögon till andra måsteboka en nytt tid, en tid en plats, de ska till lite problem känna pengar och flera gång hämta dig till läkare ,tror nästa gång de kommer frame alla huset och säger du måsteboka tid och kommer till doktor därför varan läkare har inte jobb och vi har inte pengar och efter flera år säger alla fämiljen måste betala abnomang till oss , idiot ,idiot......måste gå till ............
    1 person found this review helpful 👍

  • 1/5 Farry D. 1 year ago on Google • 57 reviews
    Worst clinic ever, there are just 2 good doctor's there, that is the only reason I might need to visit the clinic from times to time. But the rest of the staff and specially all the ones that work in the reception area are the worst, disrespectful and don't know how to do they job, you have to do their job for them. There is no communication or documentation between the staffs. Don't go there unless you have to, just bcz few good doctors are there.

  • 1/5 Necla B. 3 months ago on Google • 11 reviews New
    It was the worst place SSD I've been in 71 years!!!!they think they run the neighborhood store!! Closed for lunch!!! i struggled for five days to come to renew my prescription in every possible way but didn't go today i went there hear oh surprise:::they are closed for lunch!!!

  • 1/5 Jasmine M. 11 months ago on Google
    Värsta bemötande, okunniga medarbetare. Jobba inte i vården om ni inte kan klara av patientbemötande. Fakturerar fel, försöker lura folk. Bytte vårdcentral på 30 sekunder. Adjö

  • 1/5 Rahel K. 1 year ago on Google
    Den värsta vård centralen har sett okunniga läkaren och respektlösa som kan inte sköta sitt jobb .🤮🤮👎👎

  • 5/5 Sofia S. 1 year ago on Google
    Hade tid för första gången hos Doktor Amir idag. Han var oerhört professionell, omtänksam, lyhörd och respektfull. Utan tvekan den bästa läkaren jag har besökt på länge. Tusen tack!

  • 1/5 Aylin D. 1 year ago on Google
    (Translated by Google) I never write reviews, but this health center is the worst health center I've been to, the staff can't speak Swedish and are ignorant (Original) Brukar aldrig skriva recensioner men den här vårdcentralen är sämsta vårdcentralen jag har varit på, personalen kan inte prata svenska och är okunniga

  • 1/5 semih s. 2 years ago on Google
    (Translated by Google) Healthcare is very poor, no respect for people. I think (Original) Sjukvården är väldigt dålig, ingen respekt för människor.Tycker jag

  • 4/5 Zana R. A. 2 years ago on Google
    (Translated by Google) I'm very tired! (Original) Jag är väldigt möjed!

  • 1/5 TeddyGirly 7 months ago on Google • 2 reviews
    Incredibly unprofessional. The woman who takes calls from you is so stupid in the head, she calls you stupid, has the loudspeaker on and talks as if I were a child. Not OK!!! She has no answers to my questions, asks about a treatment and gets answers "you're not here yet" and "we're closing now" when it wasn't even anything to do with your treatment. Please bring back the other woman with the friendly voice, she was always kind and had answers and knew what she was doing! So bad that you remove good staff and replace bad ones. In a health center as well?
    4 people found this review helpful 👍

  • 1/5 Zahra K. 8 months ago on Google • 2 reviews
    Worst healthcare center I've been listed in, listed me only because our family doctor has started working there. You can never get an appointment in the same month, you can never go to the same doctor. You need to call yourself several days in a row to check if they have a schedule for the doctors because they take 1 day or 1 week at a time. Just listed myself in another health center but hope people read reviews before listing themselves with husby GPs
    3 people found this review helpful 👍

  • 5/5 Mehran A. 9 months ago on Google • 2 reviews
    A positive reception and a friendly smile, to take by the hand and to listen without interrupting thank you dr (kamal GAZABANOEI)! You deserve a 🌹. Seyed-Mohammed
    3 people found this review helpful 👍

  • 5/5 Diego A. 6 months ago on Google • 2 reviews
    The best doctor is not always the one who knows the most, for me it is the one who takes the time and puts his love and knowledge into helping patients. and there are such doctors there. thanks so much
    2 people found this review helpful 👍

  • 1/5 Kimia R. 8 months ago on Google • 1 review
    WORST TREATMENT EVER. Was called by someone who could barely speak Swedish. Tried to explain what my symptoms are, but he was totally uninterested and said that he thinks I don't need to seek care (despite the fact that I've been fainting, had vision changes, high blood sugar, nausea, etc.) and when I objected, he said he wasn't going to talk to me anymore and that I can simply try and call in later with the hope of talking to someone else who can understand me. Then he hung up the phone. I REALLY HOPE THEY SHUT THE WHOLE PLACE DOWN
    1 person found this review helpful 👍


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