Vällingby Ögonklinik AB image

Vällingby Ögonklinik AB

Ophthalmology clinic

🫤 Knowledgeable eye doctor but reception staff is a disaster; tired, short-haired women nearing the age of 60 who have a lot to be desired in the treatment of patients. I have now been to this reception on five occasions and each time is similar to the other. After all, it is a service profession thes... People often mention staff, doctor,


Address

Ångermannagatan 166, 162 65 Vällingby, Sweden

Website

vallingbyogon.se

Contact

+46 8 687 77 60

Rating on Google Maps

3.50 (32 reviews)

Open on Google Maps

Working Hours

  • Wednesday: 8 am to 4 pm
  • Thursday: 8 am to 4 pm
  • Friday: 8 am to 4 pm
  • Saturday: Closed
  • Sunday: Closed
  • Monday: 8 am to 4 pm
  • Tuesday: 8 am to 4 pm

Featured Reviews


Frequently mentioned in reviews: staff (7) doctor (7)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Kenny J. 4 years ago on Google • 113 reviews
    This was absolutely the worst treatment I have encountered in healthcare! Tired staff who were almost bothered that you got there. If you have the opportunity, go to another eye clinic as this was under all criticism. Would prefer to give minus.
    5 people found this review helpful 👍

  • 1/5 Lars S. 2 years ago on Google
    Man ringer inte upp efter jag avbokat pga sjukdom.
    1 person found this review helpful 👍

  • 1/5 lili m. 3 years ago on Google • 20 reviews
    Staff need training in how to handle threatening patients. After I asked a man who coughed right out in the waiting room not to, he became threatening. Staff gathered and watched theater without saying a single word. I felt so small and vulnerable. He was very threatening and I was alone... Never there again

  • 2/5 one t. 1 year ago on Google • 17 reviews
    Good doctor, however, before you have to see the doctor, very unpleasant staff. Change your behavior, you handle people with emotions.

  • 1/5 Adam M. 9 months ago on Google • 5 reviews
    Service and treatment at this clinic is non-existent!

  • 2/5 Ann Cherie J. 2 years ago on Google
    (Translated by Google) 🤷♀️ (Original) 🤷‍♀️

  • 5/5 Allan D. 3 years ago on Google
    (Translated by Google) A very good clinic that has really knowledgeable and nice personal. Highly recommend! (Original) En väldigt bra klinik som har riktigt kunnig och trevlig personal . Rekommenderar starkt!

  • 4/5 Susanne De L. 3 years ago on Google
    (Translated by Google) Good and friendly staff (Original) Bra och trevlig personal

  • 2/5 Satu B. 4 years ago on Google • 1 review
    Knowledgeable eye doctor but reception staff is a disaster; tired, short-haired women nearing the age of 60 who have a lot to be desired in the treatment of patients. I have now been to this reception on five occasions and each time is similar to the other. After all, it is a service profession these people have (chosen?), should learn how to behave in a friendly manner behind their counter.
    8 people found this review helpful 👍

  • 1/5 Hatice T. 3 years ago on Google • 1 review
    I do not recommend. I have met with a doctor but I have not received enough help worst I have seen.
    3 people found this review helpful 👍

  • 1/5 Anders S. 3 years ago on Google • 1 review
    Under all the criticism. It is not possible to reach the phone between 08.00 and 10.00. The staff at the reception seem to be as tired as they are at the reception.
    1 person found this review helpful 👍

  • 5/5 Anahita H. 1 year ago on Google • 1 review
    I visited the clinic and I think the staff and the doctor treated me well thank you and good job🙏🙏🙏
    1 person found this review helpful 👍

  • 1/5 Cilla L. 6 months ago on Google • 1 review
    I have probably never been treated so rudely by a doctor. Probably annoyed and bothered the doctor the most with my problem. The other staff were very nice, but now I understand why it was so easy to get an appointment. No one comes back. Neither do I.
    1 person found this review helpful 👍

  • 1/5 Olle 6 months ago on Google • 2 reviews
    My father, who is 87 years old, has tried to call to reschedule an appointment. He tried several times but got the message that the phone queue was full and he would try again later. I went to their website where it said that you could rebook or cancel via 1177.se. We logged in with his bank ID but there was no information about the meeting. My dad has never been there so this review is not about their competence to treat but only the ability to communicate with them.


Call +46 8 687 77 60 Open on Google Maps

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