I absolutely adored all the staff! They were all very kind, patient, and compassionate. Thank you all for the wonderful first visit! Will definitely be coming here instead of my usual place. :) I definitely recommend this place over any other urgent care!

They put you in a room to make you wait over an hour: this happens every time we go there. Waiting room is quick but you’ll be waiting hours for a doctor. And seems like they have no urgency. Doctors will be standing around and taking their time to go into rooms. Almost always get misdiagnosed too. Staff can be rude. Don’t recommend this place unless you have absolutely no where else to go.

Dr.Cingireddi is the best primary care doctor I’ve ever had. He really cares about your health an how you’re doing. I’ve never had someone more caring than him. He moved from Ashtabula out to Mentor and it’s about 45 minutes away from his old work place an it’s worth the trip out to see him because how much he cares for his patients. I have a lot of respect for him an he’s helped me a lot with any of my issues I’ve had! Since my motorcycle accident he’s been my primary care doctor an has helped me a bunch. My family an I appreciate all he has done for me since I’ve first started seeing him. Thank you Dr.Cingireddi!

Very nice, professional and cleaned. The doctor listen to me and made sure I was comfortable with what she suggested. She allowed me to tell her what I needed. This was my first visit

Dr. Laxman took good care of my son while were there. And took a time to call back right away for my follow up question about my son’s condition. The staff are all nice and friendly. I recommend AFC urgent care

A friend of mine told me about this place and since then, I have been there 2-3 times, I've taken my daughter there as well as my elderly mother. Each and every time, I have been greeted with a smile, been seen at almost exactly my appointment time & have felt well taken care of by the staff. I would highly recommend AFC in Mentor!

0/10. Went here yesterday concerned the my 4 month old was having trouble breathing. After waiting hours to be seen, the doctor barely looked at him, barely listened to our concerns and quickly dismissed us. I'm not kidding when I say she was only in our room with us for 1 minute. We ended up in the ER, headed to the ICU, less than 24 hours later. Absolutely disappointed and will never return. The only positive, our nurse was very sweet and dropped in to let us know we had not been forgotten.

Made an appointment early in the week for a shoulder injury that’s been bothering me for years. Dr. Cingireddi took care of me and made the whole process easy and explained everything well. So far I have been pain free and I will be coming back in future visits and recommending AFC urgent care to everyone

A very great place to be seen and be helped. I was treated so great and was taken care of so fast and professional. I loved the staff and the doctor was so very excellent and thorough. I will always come here for treatment.

Love this place! It's fast and convenient, and the staff is always friendly and caring! Edit: Been here multiple times and it's still a convenient place to go and I'll keep the 5star rating. But I recently had an ear infection. Turns out my eardrum was ruptured and they never saw it? Even though I came 3 separate times before I was able to see my regular ENT doctor...🤷‍♀️

The shadowing doctor an older white lady made me feel very uncomfortable. If I ever came and she was the doctor I would not want to see her and if she's the only doctor I would suck up the sickness and come another day! Do not bring her on! Visit day 10/5/23. I LOVED the actual doctor he was so funny and genuinely cares! So it would be unfair to remove more than 1 star. I truly want to give 5 stars but because of that older white lady a shadowing doctor in training or whatever she is, I was VERY uncomfortable. She asked me questions that was none of her business about my medical past that had nothing to do with my visit and she was very judgmental as if someone of color could not possibly be obese in the past and not have medical issues. I wouldn’t trust whoever she is alone with my dog and I don’t even have one! I will continue to come here but will refuse treatment from her I don’t even want her to acknowledge me. AFC if you read these PLEASE DO NOT HIRE HER ON! If you want to continue to get great reviews and a great experience she is NOT A GOOD FIT! From reception to nurses to the doctors all AWESOME but that lady right there she DOES NOT FIT! now you can do what you want to but I promise you this she will be the reason your reviews tank. She is not warm nor welcoming and didn’t even say hello. The whole time she just looked at me up and down like how dare you lose weight and not be chunky like me! Well Pooh if you put down the hostess you would be happier too! Do not judge someone for their choice of wanting to be healthy and not needing corrective surgery! Not every one needs plastic surgery after weight loss surgery! You are not a nice lady and I pray you find peace and love within yourself. I came here to be treated kindly and fairly not to feel shamed and answer your 21 questions about my positive life choices. AFC I REPEAT ONE MORE TIME SHE IS NOT IT FOR YOUR BUSINESS. I LOVED THE ACTUAL DOCTOR WHO TREATED ME HE IS THE BOMB!!!

Great experience every time when I do have to go here. The staff are nice and the Doctor is wonderful and he makes sure you know what is wrong or what type of prescription you are receiving. Very good bedside manner. He gave me his cell number incase my daughter had any thing else happen or we had problems getting her prescription. Seeing that our pharmacy was closed and we ended up being the last appointment of the day. To me that meant a lot.

Great staff. SUPER HELPFUL. Doctor was personable and gave excellent care of my child. Highly recommend. X-rays done on site. Out in less than an hour.

I was seen for my appointment quickly after checking in, friendly staff and Dr. Cingireddi was very thorough, took time and answered all my questions as always. Dr Cingireddi has been my doctor for over 10 years, I'm pleased to see him in his own practice.

I was able to book on-line to be seen after work. I was also able to pre-register on my phone. I was seen promptly. Everyone was friendly and polite. The Doctor was not rushed and listened to my concerns. Very clean place. Will definitely recommend!

I recently had the opportunity to visit AFC Urgent Care, and I have been going there for a while now. I must say that it was an extraordinary experience from start to finish every time I go. Their commitment to providing exceptional healthcare services, paired with their compassionate and efficient staff, made it clear to me that this is a place that truly cares about their patients' well-being. From the moment I walked through the door, I was greeted by friendly and welcoming receptionists. They quickly helped me with the check-in process, ensuring that I didn't have to wait long to be seen. The waiting area was clean and comfortable, and the atmosphere was filled with a sense of professionalism and warmth. Once I was called into the examination room, I met with a highly skilled and personable healthcare professional. They took the time to listen to my concerns, thoroughly explained the procedures and treatments, and answered all of my questions with patience and knowledge. It was evident that they truly cared about my health and wellbeing. I would definitely recommend this place to anyone who needs medical care or even has a question.

Doctors offices should run as smoothly as this urgent care. I was in and out in less than 45 minutes. All of my concerns were handled. The assistant (I wish I would have caught her name),and Dr. Smiley were incredible.

This urgent care is a great place to come to. When I broke my arm they were very nice and helped me along the way. The receptionist, Kim is very kind! Will recommend to everyone

I called you guys 4 times about a medication you guys prescribed and so did the pharmacy and u guys never got back. It’s been a week and u guys still have called like what?? No worries I took my daughter elsewhere. Just terrible

10 +++ My son recommended and brought me. He had 2 prior equally pleasant experiences. You all were professional, genuinely nice and extremely efficient.

Recently I visited the AFC urgent care for green card physical for my dad. When I called to schedule appt, appointment was given in 2 days. When I check in, there were about 5-6 people in line, but they checked people in few minutes. Rooming nurse was excellent. After the initial visit we were called for further testing, once it was done paperwork was ready within 24hrs and we were called and notified. They have professional, efficient and friendly staff.