I go to pick up an Uber eats order. I tell them who I’m here for and the staff becomes hostile and acts like I’m an idiot saying “it’s not supposed to be ready for another half hour so not sure what you’re doing here now” it doesn’t even give me a time to be there by or a ready by time??? Stores on the platform are supposed to be ready by the time a driver is dispatched to their location and if they’re unable to do so then that is their problem and their incompetence. Thanks for wasting my time and trying to make it seem like I am the one at fault! Update: I have been to this place as a customer, and each time the staff act as if I’m a bother and are annoyed to serve me and do their job. After being treated in such a bad way so many times I refused to come back here. Why give my money to someone who doesn’t even want it??

Ok, so what happened? So many reviews on here saying “best pizza I ever had”. I’m confused the pizza I just had… literally the worst. Seriously the worst. Well it’s close but still the worst. Here is my order: 18” inch buffalo chicken pizza 20 “spicy” buffalo chicken wings (I know, a lot of buffalo chicken) This order was delivered with the chicken wings hot and the pizza room temp. We dove into the chicken wings, they were cooked very well with a crispy exterior and succulent juicy inside. But they were not spicy and nearly had no sauce on them. Next the pizza… basically cold, pretty much no chicken, and the crust was like cardboard. Thinnest pizza. We had to dip it in blue cheese to be edible. All in all I spent $70… not worth it. Giving it a generous 1.7 out of 5

We ordered pizza for a business meeting. This was ordered 3 hours in advance for delivery. The pizza never arrived. Called three times and got three different answers. Its right around the corner and will be there at any moment, I have no order for you are you sure you placed it with us, I gave it to the driver personally... Bottom line, no pizza. Update: The pizza arrived an hour late.

We've ordered pizza regularly from Ned's for the past two years, and usually we've been pretty satisfied. The pizza is high quality and stays well in the fridge. That being said, we ordered two custom pies last night and can't reconcile the price we paid with the pizza we received. We spent $65 on two pizzas, and the toppings/overall quality made $65 seem problematic. if you're gonna spend $65 on two pizzas, there should be a ton of toppings, and there just aren't. We also ordered extra cheese, which was absolutely not provided. Added some Wegmans alfredo sauce to make the pizza more flavorful the following day...

So, I had an event that I was getting food for it last minute and let me just say that, from a business standpoint, the service I received was second to none. I ordered a massive amount of food with only an hour before I needed to pick it up and they handled it amazingly. I walked in to pick up, was greeted kindly and immediately given the food I ordered, and the staff even walked the food to my car and helped make sure it was all stable for the drive back to my office. This event could've been a major flop, but with their extremely professional and timely help it was a major success! Thank you!

I order from here occasionally for pizza night. The sheet pizzas have always been good. This time I used their delivery service through chownow which was delivered by doordash. Pizzas were still hot on arrival! Toppings are a little skimpy for $4.50 each.

REVIEW RESPONSE BY BUSINESS: This business does NOT have any pictures on doordash AND it does NOT list any ingredients on the pizza via Doordash. Business lies. Working with BBB to get refund. Business refuses to do service recovery and instead publicly lies to their customers. Huge L on the pizza. Ordered a classic Margherita pizza. On doordash, that's how it's listed, no mention of the fact its not actually a margherita pizza. What I got delivered is a pizza with white sauce and only full tomato slices on it (Ricotta cheese? Completely wrong. basil flakes? Thats also wrong). Google it: A Margherita pizza is defined as a pizza with red sauce, mozarella cheese, and fresh basil (3 colors of italian flag). It's definitely the worst pizza I have had and false advertising because, by definition, I did not get a Margherita pizza. $20 down the drain. I love Margherita pizza, but it was so gross I could only eat 2 slices. The other 6 went to the garbage. I better be getting a refund, as legally I am expected to get one. Hopefully they don't put ricotta and white sauce on their pepperoni pizza. They probably do.

I have lived in Ithaca just over a year now and I have tried this place 3 times. Each time has been a disappointment. The most recent time I placed my order an hour before suggested pickup time, showed up 10 min after pick up time and my pizza was not even in the oven yet. Waited about 30min for my pizza before it was ready. Once I got home and I realized the wings I ordered were cold and barely had any sauce. Pizza was good. Pretty sure the staff was stoned because it wasn’t even busy. My gf has had similar experiences, I won’t be coming here anymore better off ordering dominos and getting delivery.