I was guilted into taking down this review. But after seeing the endless efforts to continue to guilt and pressure me into taking down my review on booking as well, I decided to post my review. We review to give honest feedback from genuine experiences to help guide others into not making the same mistakes or encouraging others to proceed when hesitant following good experiences. Otherwise what’s the point. And as a business owner you should always strive to improve yourself not to pressure your guests into leaving false feedback. This is a small family run business. A very kind and hospitable family. They truly welcome guests with smiles, kindness and good service. But hotel stays are much more than a warm welcome. The hotel is quite rundown, in need of a full renovation. The room furniture is falling apart with stains and cuts in the fabric. The mattress we had was basically a thin piece of foam over a piece of wood. They were kind enough to move us to a room with a spotter spring mattress but not all rooms are equipped with such. There is very poor soundproofing leaving the noise of the busy traffic to easily come through. I was shocked to have this experience and first impressions after getting into the room. It only occurred to me after leaving the hotel and posting an honest review that the reason they have 5/5 reviews is bc people are pressured to change or remove bad reviews. The guilt campagne started within hours of my review positing. I received WhatsApp messages from the property mentioning that their family relies on this business, that they’re in over their head essentially and that a bad review could ruin them. I was told that no guests are booking anymore and even received photos of their family and pregnant wife to sway me. It went against all my morals but as a husband and a father I fell right into it. I do sincerely wish this family all the best. But this is not a way to run a business. Take your efforts into improving, misleading your guests and guilting people is not a business strategy that I support. And as far as charity is concerned, people should have a right on how they choose to be charitable and to whom, no one should be pressured like this. As world traveling bloggers, we made it our mission to be honest about our experiences. I remain committed to that promise.

Overall nice stay! Close to the Royal City and has an amazingly welcoming and honest staff. The only downside is that the hotel is starting to show its age but it is well maintained nevertheless. The room was comfortable and so was the bed and the pillows. Everything was clean and smelled good. There was some noise from the window in the morning but not at night. I had both an AC and a fan in the room but didn't need either, as the room temperature was comfortable. I wasn't "guilted" into writing a review as someone else mentioned in another review. In fact, the hotel staff didn't talk about reviews at all during my 2 nights stay there.

Good location. we could reached Royal City easily where we have business thing to do. Staff also booked all the trips for us. We were able to leave the backbacks at the hotel when we were on trips. Good laundry service . A lot of restaurants nearby. Highly recommend!

We Really liked it there. Service personnel is outstanding! We used this place to visit the malls nearby and to see this town structure in the south east. Very nice. "Zoom" is the best!

Our company collect a big amount of guests from all over the world and run travel services in Vietnam. At the North, we also found good partners for accommodation and especially for Business guests who want to book room at West Hanoi, we usually choose this hotel for them. Most of our guests feel always happy when staying in Hanoi Amore Hotel. We ensure to recommend more for this service.

Absolutely Wonderful Hotel ! We had a beautifully peaceful stay here, it was a nice retreat from the mele of Hanoi city. Made extra special by the extreme hospitality of the staff. Staff on the front desk presented us with overwhelming kindness. Would love to stay here again -

Hotel is very good in central of hanoi, staff good recommended for you his name Hai one of the owners perfectly. Hotel good location

Hotel location is perfect, It's very close to Nga Tu So and Vincom Royal City. The room is clean & comfy and the staffs here are amazing, they are very helpful and welcoming. I will come back for the next time in Hanoi.

The hotel is great, staff so helpfully to helping you everything what you need, the location great too. I’m back again this hotel.

The hotel in good location in Hanoi central, thank you Mr.Hai help me book room and tour ha long bay so good. Thank you all staff in hotel

Amore is a very good hotel ,very good location with a river view,rooms are very clean and beautiful, behavior of staff is very good and they can speak english,and i can suggest you - this is one of the best hotel in thanh xuan area.thank you

Room, reception, and warm welcome made me feel like home. Good for bussiness trips and family escape. Will book next time.! Receptionist named Lê is good one, she helped alot.

Located in the most important intersection of Hanoi, very close to Royal City apartment. Perfect for a relax and hang out with friends and discover the city.

Good hotel for staying, Mr,Hai welcome you like as home, help you alot in everything you need and also take around the city on his own account, the restaurant very close to Royal city, big shopping more as, where you can buy everything you need, the my room so clean with good view, thank for all Mr,Hai

I've stayed 18 days here for my business. I am in Panjabi, India. I love Hanoi Amore Hotel. Room was clean, all staff verynice. Location is in the centre of Hanoi so it was convenient for my business. Hotel also provide tour information, motor rental. I definitely come back!

If you guys are looking for a hotel that is located in the heart of the city without the bustle, noisy of the music from bar, Hanoi Amore Hotel is the hotel you should book. The room is luxury, the bed is comfy, the breakfast was rich. Super friendly and knowlege staff. Hotel is near Royal city with many restaurant, game land, shopping center. What do you want more? I booking here for 1night and ext my stay for 5days more. Go ahead! You will love it.

Hotel staff is too good and too much clean hotel i love these hotel pls visit most here