World of Stones and Mystics image

World of Stones and Mystics

Jewelry store Gift shop Jewelry repair service Jewelry appraiser Collectibles store Metaphysical supply store Rock shop Lapidary Bead store

😠 Very rude individual working in this store. Probably one of the worst rock/crystal shops I've been too. No pricing on anything and the employee/owner refused to give any pricing until you pick everything out that you like and are ready to checkout, this allows them to price gouge whenever they feel... People often mention owner, shop, crystals, store, review, stones,


Address

835 Front St, Santa Cruz, CA 95060

Website

www.facebook.com

Contact

(831) 316-5159

Rating on Google Maps

4.30 (61 reviews)

Open on Google Maps

Working Hours

  • Thursday: 10 AM to 6 PM
  • Friday: 10 AM to 6 PM
  • Saturday: 10 AM to 6 PM
  • Sunday: 10 AM to 6 PM
  • Monday: Closed
  • Tuesday: 10 AM to 6 PM
  • Wednesday: 10 AM to 6 PM

Featured Reviews


Frequently mentioned in reviews: owner (13) shop (11) crystals (8) store (7) review (6) stones (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Stephen M. 2 years ago on Google
    Very rude individual working in this store. Probably one of the worst rock/crystal shops I've been too. No pricing on anything and the employee/owner refused to give any pricing until you pick everything out that you like and are ready to checkout, this allows them to price gouge whenever they feel like it. UPDATE: The owner had responded to my above concerns, claiming that I was in conspiracy with another reviewer, and that I am lying about my statement about pricing. Sure there is pricing on a select few items, however everything else that is priced by weight, the owner would not give even a range of prices on. Instead the owner made excuses about having too many items to be able to tell what the prices are. I have been into many shops and have never been into one that would not allow me to know the prices until I was done selecting pieces. Had the owner even said something along the lines of, I can't say exactly due to the number of different pieces I have available but they are anywhere between the range of $x.xx to $x.xx then this would have been a much different review. I also don't care what other reviews have been on a shop. I will always leave truthful reviews about businesses and how I was treated within those business by the individuals working there. If an owner of a business wants to read my review and then call me a liar then so be it, but I will ensure that I update my review to provide even more clarity and to call out the childish behavior. As always take each review you read with a grain of salt, but I advise you to look back through previous reviews before entering this business. I wish I had, the responses left by the owner to any negative review is always rude or demeaning and very informative about the owners behavior. Always claiming that there is no way the they are in the wrong and that each customer is wrong, "vindictive", or just flat out lying. To the owner: The way you handle some customers, and then respond if they had a bad experience while dealing with you, is appalling. I understand that you feel a customer is wrong, but simply stating something along the lines of "you're wrong, and your review is proof in my mind that it's a waste of time to try to make a situation better." Is very disappointing.
    6 people found this review helpful 👍

  • 5/5 Tammy A. 4 years ago on Google
    This place is amazing. The owner is incredibly helpful and full of information. Every kind of crystal or stone you could ever want or need. Definitely feel the Santa Cruz magic here.
    3 people found this review helpful 👍

  • 5/5 Jessie W. 4 years ago on Google
    This is the sweetest shop with so many gorgeous crystals/stones/rocks! There’s an entire section of raw stones which are generally hard to find, and the prices are so reasonable. The owner was so knowledgeable and kind as well, and I will definitely be coming back when I visit Santa Cruz again! Highly recommend anyone interested in stones to check out this shop. You will be so happy you did!
    3 people found this review helpful 👍

  • 5/5 Chris 4 years ago on Google
    An absolutely amazing store! By far my favorite one in California, it’s assortment is incredible!! I was able to find both raw and beautifully cut stones, and could stay there for hours without running out of new things to learn. The store owner was exceptionally knowledgeable about the physical qualities of gems, as well as the metaphysical properties. After my visit, I even received a few slips of paper that gave more information on the stones I purchased! Henry was very kind and attentive to my friends and I, and answered all our questions for items we looked into. This shop has certainly become my new go-to for my growing collection, and I’ll be sure to let others know about it. Thank you so much!
    1 person found this review helpful 👍

  • 5/5 Daniella De Los R. 5 months ago on Google
    I encourage everyone to please support local businesses this Christmas and buy gifts for loved ones from Henry's shop. I will be buying everyone's gifts from him this year because during this economic time it's so important to think about where your hard earned money goes and who it benefits. Henry told me today he's been at this location for 10 years and I would hate to see another business close down in our community because of capitalism, like the insane rent cost in downtown. I look forward to each visit to his shop and he has been unable to be open as often because of personal reasons. I have bought thousands of dollars worth of crystals and been to stores all over the place but this is my favorite place of all. Henry is so kind and will go over the crystal identifications with you and offer you little papers describing the healing properties of each one. I am so happy everytime I come here. I would like to address the negative reviews I've read by sharing my own experiences in his shop. While it may seem unusual to not have prices on everything such as those in the bins. It is because those are priced by weight and I actually prefer this method over charging a set price for the range of sizes. If you are on a budget choose the smaller sizes. He calculates everything in front of you so he is not just "making things up". So if you see more rare or expensive crystals choose the smaller weighted ones so you can still have it in your collection for not as expensive of a price. Also regarding his comments on please do not touch crystals on shelves etc. It is posted in large font everywhere in the store. It is not fair of you to be upset for him enforcing these rules when he is constantly robbed of his livelihood. I have seen adults and children all disregard his requests and claim they didn't know while I was shopping. While I understand children may not all be able to read or understand this it is an adults responsibility to teach a child to respect others possessions. He is willing to show you items on shelves with his assistance. When the store is busier I'm sure he is more worried about theft and it is reasonable for him to remind people of the posted signs if people are getting their hands too close to such expensive crystals. I appreciate you so much for for the kind service the past 3 years I have visited your shop Henry. I treasure all the crystals I have bought from you. I hope I can continue to buy from you for many more years to come.

  • 5/5 Shreya K. 8 months ago on Google
    It’s a wonderful store! I loved how everything is sorted and the energy inside is very good. Huge collection of crystals and stones. I wanted one for my birth month but ended up with 4! Will definitely go back.

  • 5/5 John G. 9 months ago on Google
    Joke: "Do not touch the crystals" ha. This is a very unique shop and give the owner a break anyone expecting Ritz-Carlton service. See what you like and ask if you touch. Ask for pricing and surely he can provide. A lot is sold on weight which with a small shop with 1,000s of unique items and inflation I do not think is totally off. Anyhow, what a selection! Operating a business in downtown Santa Cruz is tough and easy to get jaded (no pun intended) on people disrupting displays, stealing, and breaking things unfortunately. May respect and patience be returned in like-kind. Owning a small shop is tough. It is not metaphysical. Or is it?

  • 5/5 Tira R. 8 months ago on Google
    Came in with my dad and his box of rocks. The owner took qaulity time with us and gave him a fair price for dads treasures. Thank you for a fun experience in your store. Dad 96 yrs old is looking forward to going back soon.


Call (831) 316-5159 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Accessibility
    • ✓️ Wheelchair accessible entrance
    • ✓️ Wheelchair accessible parking lot
  • Service options
    • ✓️ Delivery
    • ✓️ Curbside pickup
    • ✓️ In-store pickup
    • ✓️ In-store shopping
  • From the business
    • ✓️ Small business
    • ✓️ Identifies as veteran-owned


Similar Jewelry stores nearby

Last updated:
()